Passo del Tonale hotellia

Plussat: The staff were excellent; warm, friendly and welcoming. The location was good although not ski in/ski out which is always the perfect scenario.

Miinukset: Room smelt of smoke. Food was disappointing. You couldn’t order a glass of wine with dinner (you had to buy a bottle!) probably the worst 4* hotel I have stayed at, redeemed only by its excellent staff. It is in need of a facelift. To be fair we didn’t use the spa which is probably what earns the hotel its four stars.

Plussat: Location , wellness & restaurant

Miinukset: Facility needs some renovation

Plussat: Good choice for breakfast and dinner. Good sized room with a snowy view. Plenty of radiator space to dry those damp clothes. Great spa provision to soak away weary aches and pains away.

Miinukset: Restaurant Manager was not the most engaging person, and got annoyed if you chose not to have his recommendation. Showerhead in bathroom leaked terribly and flooded bathroom daily.

Plussat: Great breakfast and dinner. Just across the road from the slopes. Very nice with ski room and heating for the boots.

Miinukset: A bit stressful during dinner when everybody was served during a very short time.

Plussat: Bed very comfortable and clean , loads hot water

Miinukset: The breakfast could been better ie , no toast no scrambled eggs , or poached and no bacon . Evening meals the salad very poor variety, and if u we’re in late with a number off people , chances are there be no salad left , and definitely would not be replenished, as we experienced.

Plussat: Good food and pleasant staff. Very good value

Miinukset: Nothing

Miinukset: Heating was not working some of the time Bathroom was top small

Plussat: Staff very welcome and helpful

Miinukset: Food was terrible

Plussat: Room was nice, food was nice, male manager was nice

Miinukset: Mangeress/ owner was rude, made everything difficult, begrudgingly showed me where the ski room was after me asking three times, told me I couldn’t book in for dinner on any of the six nights I was there (yet the male manger immediacy booked me in, when my friend went back to ask, the insults from this lady just kept coming, she was vile and rude and completely ruined my stay , when all I did was just ask for dinner, ask to sit with my friends at breakfast, asked to be let into my room when the key didn’t work Every question she Treated me with comtempt and I was disgusted that someone would treat anyone this way let alone a paying guest

Plussat: Nice 3 stars hotel close to the slopes. People in the hotel were very helpful and always smiling! Good food for dinner and breakfast. The room for 4 persons was good in size, very clean and warm.

Miinukset: I would add some vegetables for breakfast.

Plussat: Very good bed/bathroom

Plussat: Fantastic friendly staff

Plussat: The best place in the area. Great stay! Royal apartment is very comfy. Friendly stuff. Fantastic restaurant (Alex best waiter in the world)

Plussat: quality of the room; location

Miinukset: the pick up took one hour; the room was not ready on check in; the service was unresponsive and distant at times; i complaint about noise in the room and nobody came to check it out

Plussat: Position, 70m from the slopes, breakfast

Miinukset: That is not a hotel fault. But isn't possible buy the skipass from the cableway that is close to the hotel, you have to take a kar and move to the city and back again. So do it prior to check in

Plussat: Good location , spacious rooms , great ski room and friendly staff

Miinukset: Payment for use of sauna.

Plussat: We had a lovely stay at Hotel Bezzi and felt that this hotel was getting things right. The rooms were clean, a comfortable size, nicely decorated and maintained. The showers were hoe food was very good, the staff were friendly and we felt welcomed. There is also free good wifi. We were a family of five (3 adults and 2 children) on a skiing holiday. The hotel is in a nice location, very close to a ski lift that takes skiers into the main area and the ski bus stops outside. There is a comfortable and secure locker room for ski equipment. I have no reservations in recommending this as a family friendly hotel. I also noted that Hotel Bezzi is a bike hotel in the summer. I am sure it is also an excellent place to stay in that context.

Plussat: Very friendly staff, rooms were very clean and nice.

Miinukset: The heating was not always enough, especially in the afternoon.

Plussat: It was clean and cozy. Pretty tasty food.

Miinukset: A few food choices was repeating literally every day.

Plussat: Excellent service, good facilities, competent personal.

Miinukset: All good.

Plussat: Very sweet and helpful staff, very clean. Good coffee.

Miinukset: Too sweet breakfast for us Scandinavians. It would be great with some healthier/whole grain options. The dinner was OK, not high standard/quality - don’t expect gourmet.

Plussat: We stayed for a week during New Years and we really enjoyed our stay. Sonia was extremely helpful during the booking process and helped us out with anything we needed. The staff were very friendly and in particular the waiters and waitress were superb and we found them most attentive. Food was lovely, loads of choice. Gala dinner was amazing. Sauna and jacuzzi was a lovely addition and most welcomed after a long day of skiing. Room was perfect for our stay and we had a lovely view of the mountains. Short walk to main ski area. Overall we were very happy and really enjoyed our stay. Special word of thanks to Sonia for all your help.

Plussat: The hotel staff were nice, friendly and helpful, the place was nice and clean, the SPA was good, the ski-room was very good. The beds were comfortable. The breakfast was good.

Miinukset: The dinner was not as good as you normally expect in Italy, it was OK, but not great, the beer and wine options however were good and reasonably priced.

Plussat: Cleanliness, proximity to slops, favorable ratio price/services, meal, polite staff in reception and restoran, good WiFi in the room.

Miinukset: Inhospitable staff, doing cleaning, and in welness zone. Relax room in welness sometimes is not really "relax" becouse there is continious noise from people in jakuzzi. WiFi is not working in restoran (May be on our table only, but I spotted this)

Plussat: So clean, location fantastic and staff were extremely friendly

Miinukset: Food wasn't very hot

Plussat: Excellent service from Manager/Owner Mike and the restaurant stuff were absolutely wonderful. Arrived at Edolo train station to realise that there were no Ubers availbale and Mike quickly arranged a taxi to come and pick us up. Very nice breakfast and excellent four course dinner served in the restaurant every night at a fixed time for a great price.

Miinukset: The room was a little basic by way of furniture given the rate charged but this is not a resort hotel it's a family friendly ski lodge. You go for the skiing not the room!

Miinukset: One of the waiters in the restaurant was very rude and unpleasant.

Plussat: We stayed at Adamello first week of March, went there for family skiing in Passo Tonale. It really is a nice hotel, with very friendly staff, and spacious rooms. Highly recommended to everybody, and to families with kids particularly. In fact, there aren't so many hotels allowing for 2 or even 3 extra beds in a double room, but at Adamello this is possible given the large rooms, and all this comes at a very reasonable price! There's a big game room for kids there, full of everything. The restaurant was great - nice and clean, Italian style, with plenty of food. Last but not least - the friendly smiling staff and a excellent hotel manager made our stay unforgettable. Thanks!!!

Plussat: Location, the bed

Miinukset: cleaning staff entered the room in the morning without knocking the door, before check out time.

Plussat: Great location with great people.

Miinukset: Maybe little better offer of breakfeast.

Plussat: Wonderful hospitality

Plussat: Great location and good breakfast

Miinukset: Shower was a bit small for me.

Plussat: Straight 10 - wonderful staff, clean andy comfy room and a great breakfast Looking forward checking in again

Plussat: Staff was pleasant and welcoming. They enabled us to make a late checkout due to our flight's delay.

Miinukset: There was only a kettle without any tea,coffee and no shampoo and soap. Breakfast didn't include a variety of things.

Plussat: the breakfast was decent. the room was pretty clean but quite chilly throughout our stay.

Miinukset: the rooms were smaller than we thought they would be. the room was chilly at night and the heat didnt seem to turn on. the hallways smelled pretty bad, like moldy socks.

Plussat: The staff were very friendly, the food was great, and the hotel is in an excellent location. We were very impressed at the cleanliness too - the staff really took pride in making our stay as comfortable as possible.

Miinukset: The only minor criticism is that there was no bin in the bedroom, just a very tiny one in the bathroom. We took bottles of water & snacks back to our room some dats, and there was nowhere to dispose of the rubbish. But this is the ONLY very minor negative - everything else was excellent and we will definitely be back next year.

Plussat: Perfect location, just next to the ski lifts. Very clean. Nice and helpfull reception desk. Delicous and varied breakfasts. Kids menu during dinner.