Passo del Tonale hotellia

Plussat: Good location , spacious rooms , great ski room and friendly staff

Miinukset: Payment for use of sauna.

Plussat: Position, 70m from the slopes, breakfast

Miinukset: That is not a hotel fault. But isn't possible buy the skipass from the cableway that is close to the hotel, you have to take a kar and move to the city and back again. So do it prior to check in

Plussat: Hotel Bezzi was perfect for our stay - only 2 minutes drive from the skiing slopes, ski facilities and restaurants, staff is very nice and helpful, rooms are nicely decorated, clean and comfortable, breakfast is decent and there is even a garage space for the car and lockers for ski equipment! We highly consider staying here again during our next skiing trip!

Plussat: Great rooms and staff. Everything was exelent

Miinukset: No thing

Plussat: Good food, very family friendly, great locations (rental and lift within walking distance) activities for children AM/PM on site (from age 1 to older). Owners seemed to be on hand all the time to assist.

Miinukset: Pool and game room operational hours. I thought they closed a bit early.

Plussat: Perfect location, just next to the ski lifts. Very clean. Nice and helpfull reception desk. Delicous and varied breakfasts. Kids menu during dinner.

Plussat: The staff were very friendly, the food was great, and the hotel is in an excellent location. We were very impressed at the cleanliness too - the staff really took pride in making our stay as comfortable as possible.

Miinukset: The only minor criticism is that there was no bin in the bedroom, just a very tiny one in the bathroom. We took bottles of water & snacks back to our room some dats, and there was nowhere to dispose of the rubbish. But this is the ONLY very minor negative - everything else was excellent and we will definitely be back next year.

Plussat: Straight 10 - wonderful staff, clean andy comfy room and a great breakfast Looking forward checking in again

Plussat: Great location and good breakfast

Miinukset: Shower was a bit small for me.

Plussat: Wonderful hospitality

Plussat: Staff was pleasant and welcoming. They enabled us to make a late checkout due to our flight's delay.

Miinukset: There was only a kettle without any tea,coffee and no shampoo and soap. Breakfast didn't include a variety of things.

Plussat: Great location with great people.

Miinukset: Maybe little better offer of breakfeast.

Plussat: The location is amazing, really great ski storage room and generally the reception & dining area is nice. There is a well equipped play room for kids.

Miinukset: The pictures of the property on the website are misleading and therefore our room expectation did not match reality. The room was really dated with a slight smell of cigarette smoke. On the pictures there are shots of lovely bathroom product whereas in reality you get a few super cheap sachets at the beginning of your stay which they don’t replenish. After a few days I had to ask as I was surprised when they didn’t add any new ones once we used up the initial ones.

Plussat: Very friendly staff, rooms were very clean and nice.

Miinukset: The heating was not always enough, especially in the afternoon.

Plussat: Very sweet and helpful staff, very clean. Good coffee.

Miinukset: Too sweet breakfast for us Scandinavians. It would be great with some healthier/whole grain options. The dinner was OK, not high standard/quality - don’t expect gourmet.

Plussat: We stayed for a week during New Years and we really enjoyed our stay. Sonia was extremely helpful during the booking process and helped us out with anything we needed. The staff were very friendly and in particular the waiters and waitress were superb and we found them most attentive. Food was lovely, loads of choice. Gala dinner was amazing. Sauna and jacuzzi was a lovely addition and most welcomed after a long day of skiing. Room was perfect for our stay and we had a lovely view of the mountains. Short walk to main ski area. Overall we were very happy and really enjoyed our stay. Special word of thanks to Sonia for all your help.

Plussat: Cleanliness, proximity to slops, favorable ratio price/services, meal, polite staff in reception and restoran, good WiFi in the room.

Miinukset: Inhospitable staff, doing cleaning, and in welness zone. Relax room in welness sometimes is not really "relax" becouse there is continious noise from people in jakuzzi. WiFi is not working in restoran (May be on our table only, but I spotted this)

Plussat: Extremely clean and comfortable. Considerate and helpful, friendly staff.

Miinukset: Breakfast could have been better. Fried eggs looked great but were served cold although continental and croissants were kept well stocked.

Plussat: So clean, location fantastic and staff were extremely friendly

Miinukset: Food wasn't very hot

Plussat: Excellent service, good facilities, competent personal.

Miinukset: All good.

Plussat: Lovely hotel! Went with a friend to ski but would definitely return with my family as very child friendly! Good location as nice short walk to ski deposit and lifts. Great view from our room.

Miinukset: We were staying on B&B basis and to eat in the hotel in the evening we had to pre-order in the morning which was a shame as we may have eaten there more if there was an option to just turn up!

Plussat: Rooms are a bit small

Miinukset: Good location, helpfull staff, nice variation at breakfast and dinner

Miinukset: One of the waiters in the restaurant was very rude and unpleasant.

Plussat: Excellent service from Manager/Owner Mike and the restaurant stuff were absolutely wonderful. Arrived at Edolo train station to realise that there were no Ubers availbale and Mike quickly arranged a taxi to come and pick us up. Very nice breakfast and excellent four course dinner served in the restaurant every night at a fixed time for a great price.

Miinukset: The room was a little basic by way of furniture given the rate charged but this is not a resort hotel it's a family friendly ski lodge. You go for the skiing not the room!

Plussat: Location , wellness & restaurant

Miinukset: Facility needs some renovation

Plussat: Great place to stay for a great ski holiday. Nice and close to main central chairlift & ski to front door. Good set up with ski room & lockers. Easy.

Plussat: Very good bed/bathroom

Plussat: Fantastic friendly staff

Plussat: View from the suite was stunning. Spa bath was an unexpected surprise. Staff were generally friendly and very helpful. Location was fantastic.

Miinukset: Some staff could be a bit sniffy. Minor plumbing issues meant that our bath gurgled loudly every time next door flushed their toilet. Breakfast buffet was a little disappointing for a four/five star hotel.

Plussat: Perfect location, close to skislopes, close to the spaar, good skiroom, ski-lift. Very comfortable bed and (surprisingly!) the best duvet ever. Room tiny but cozy and even fitting a little couch. No children at the pool area after 5 pm (at least in theory, in reality staff does not care and there are noisy kids). Very nice wellness area. Good thou very simple brakfast, almost the same every day, but just what one needs. Excellent coffee. Spectacular window view, with great mountain panorama. Nice lobby bar, with good staff, attentive. Sometimes nice live piano. Very nice lobby music.

Miinukset: No informatnion upon booking that the pool and wellness area is extra paid and the fee is quite high. 15 euro/ day. Bathrobes at additional fee 15 euro. They close the spa very early in the evening. The hotel is extremely acoustic. It does not meet any hotel standard in this manner. You can hear everything next door (even the slightest sound like oppening a candybar, not to mention sms, talk, snore and top whole night baby crying - extremely annoying). Bathroom shelf impossible to use, steep and glass - everything falling down. Staff learning and not very attentive, except for one breakfast waiter - polite and always smiling. Sometimes horrible piano and Italian Sanremo-fashion singing recital just a bit too loud to enjoy.

Miinukset: Heating was not working some of the time Bathroom was top small

Plussat: Staff very welcome and helpful

Miinukset: Food was terrible

Plussat: Clean, tidy with helpful staff. The breakfast is good with something to keep everyone happy. Dinners were slightly variable, some really good some less so. tables are well presented with attractive cloths, decoration and views across the valley.

Miinukset: No heater for ski boots. We could hear every movement and sound from the next room, no doubt our son could hear us equally, be warned ! A quiet conversation could be held through the wall as if in the same room. Heating came on and went off apparently quite randomly. The walk to the piste is as far as I would want to walk in ski boots.

Plussat: Room was nice, food was nice, male manager was nice

Miinukset: Mangeress/ owner was rude, made everything difficult, begrudgingly showed me where the ski room was after me asking three times, told me I couldn’t book in for dinner on any of the six nights I was there (yet the male manger immediacy booked me in, when my friend went back to ask, the insults from this lady just kept coming, she was vile and rude and completely ruined my stay , when all I did was just ask for dinner, ask to sit with my friends at breakfast, asked to be let into my room when the key didn’t work Every question she Treated me with comtempt and I was disgusted that someone would treat anyone this way let alone a paying guest

Plussat: Fantastic location, fantastic view. Family room is actually 2 rooms connected. Nice food. Nice place for late season ski

Miinukset: Breakfast could be with more variety

Plussat: Clean, great location for skiing

Miinukset: Rooms were very hot, disappointing instant coffee served at breakfast, we were also charged more than the rate on our booking.com invoice

Plussat: Great locality. Very Clean and warm. Good enough breakfast.

Plussat: Bed very comfortable and clean , loads hot water

Miinukset: The breakfast could been better ie , no toast no scrambled eggs , or poached and no bacon . Evening meals the salad very poor variety, and if u we’re in late with a number off people , chances are there be no salad left , and definitely would not be replenished, as we experienced.

Plussat: Good food and pleasant staff. Very good value

Miinukset: Nothing