The Jomtien Twelve

absolutely not cleaning. dirty sheets, dirty towels, dirty floor with other people's hair. small cockroaches that came out of the shower drain. a bad experience.we asked to change the room, but the situation was the same. the next day it was not cleaned but only changed the sheets and tablecloths.

location

The staff has the rudest attitude I ever experienced in any hotel where I have been before. No idea about hospitality and how to please guests and make them feel welcomed and valued. Reception staff was only greedy to rip off guests by trying to charge them for empty batteries of the air-condition...seriously! They even charge per hour if you request a short extension on the checking-out day. Seriously, they charge per hour!!! Although you have paid an upgrade for several rooms for several nights they don't give the service for late check-out. No guest service AT ALL! Big disillusion, much work to do to get this property on the right track, but never with the current staff!