Pattaya hotellit lähellä Hard Rock Cafe

Plussat: The pool was fantastic, the music, of course, was on point and the atmosphere was just enough crazy cool to enjoy everything the hotel had offer.

Miinukset: No Crown Royal whiskey in the bar that is it, otherwise top-notch keep it up HR cafe

Plussat: Excellent location.

Miinukset: Nothing

Plussat: o All staffs are excellent, friendly and service mind. o My daughter loved the Pool Party for kids.... Fantastic and exquisite !!! o Starz Diner - Fort worth dinner. Especially, free for kid under 12 o Breakfast is very impressive.

Plussat: The staff in the club lounge were very good.

Miinukset: The reception front desk (Jenna) lacks both customer professionism and it was me who had to ask about upgrading rooms (obviously at added cost). She really was not helpful and I feel.she is in need of trainning in customer relations.

Plussat: Location , service , amazing staff , very clean

Miinukset: I like everything

Plussat: Erityisen hyvä palvelu

Miinukset: Vakuuskäytäntö. Saapuessa luottokortilta veloitettiin 14.000,00 THB "tuelvia ostoksia varten" Lähtiessä summa palautettiin "muutaman päivän sisällä" Kyseessä ei siis ole vakuus vaan perusteeton veloitus joka myöhemmin paautetaan.

Plussat: Hyvä aamu- ja iltabuffa. hieno allasalue.

Plussat: Friendly, Caring, helpful and proactive hotel staff.

Miinukset: None

Plussat: The friendly and welcoming staff. Made me feel right at home.

Miinukset: I requested a king size bed but was given two full/queen size beds.

Plussat: Never had breakfast. Never got up in time. Hotel very comfortable, clean and quiet.

Miinukset: Brand new hotel. Very clean and comfortable. Quite. Good location for the bars and beach. Only a bike ride away.

Plussat: Big comfortable bed. Big shower also. Quiet at night. Decent size fridge. Adequate closet space.

Miinukset: issue with in room wifi. i needed to restarted it several times before it would connect to the internet. only one device allowed to connect at a time

Plussat: Ambience is gud not so much crowded Piece of mind

Miinukset: This time I got room in corner in grond floor I didn’t like it

Plussat: The room was quite clean and big with more than expected facilities like the kitchenette, microwave and a washing machine. I really liked the concept of providing kitchen utensils upon request to guests if they prefer to cook or heat their food.

Plussat: Nothing

Miinukset: Everything this my first time to book a hotel with a lot of no even if you ask them for sugar they are refusing to provide staff were rude and I didn’t get what I choose they gave me what they want I was disappointed

Plussat: The hotel rooms were very clean, and it was of a good size for the price.

Miinukset: I was placed on the first floor, which without the curtains drawn had little to no privacy.

Plussat: Nice property and very clean

Miinukset: We came from India and are vegetarian So in the breakfast options they did not have much veg options.

Plussat: The hotel is new and modern. The staff are super nice and try to support you at their best, especially the female staff at the Mind restaurant. The room is spacious compare to other hotels and the value for the price. The pool, gym, and sauna were all nice. The hotel is quite private. Love the bathtub in the room, which could give you an extra enjoyment of your stay. The shuttle to major malls are available FOC all day, very convenient. The Mind restaurant is great with reasonable prices and discount for guests. Really love to come back again!

Miinukset: Not much of the restaurants around, but replaced with big 7-11 just outside the hotel and the shuttle service during day time to the major malls. The male receptionist did not show much care for the guest concern when I phoned to ask for shuttle pick up information at the first contact, but the female receptionists on the day we arrived were nice.

Plussat: Stayed here a few times before and now it is same good as always. Friendly staff, good quiet rooms (with pool view), good place if you plan to rent a motorbike - everything is 3-5 mins close to hotel.

Miinukset: This time room cleaning was a little slow (some days around 4 p.m.) and linen not changing some days. Thats fine for me, but some people may find it uncomfortoble.

Plussat: Pool area was very nice

Plussat: Over all Facilities. Pool, restaurant, cleanness, Shuttel Services

Miinukset: Makeup the room, room was not done till 6 pm. I had to call 3 times to make the room. I didn’t brake the one of drinking glass, front desk one man said I did broke the glass he will charge. Than we went together to check it was found not broken. He was mad for no reason he treated me as if I’m from India.

Plussat: Huoneet siistit ja muutenkin hotelli siisti.

Plussat: Facilities and location

Miinukset: Restaurant charged more than the advertised prices. I believe the Staff understood the issue but not convinced they had any sympathy. They charged me 25% more than the advertised price. This was not a plus plus issue they increased the underlying cost by 25% on my food order! No prior warning just a bill for 25% more than expected. Very poor PR

Plussat: The location and the size of the room

Miinukset: The attitude of the staff at reception they don’t know how to treat the guests, they don’t allow for late check out and by insisting the give only half an hour

Plussat: Everything is absolutely good *****

Plussat: The price was good and it was good for family.

Miinukset: The floor wasn't clean and if you wipe it you will discover how was it not clean, the room was a little bit smelly, i requested an early check in and when i arrived i told them that i need at least one room from the 3 rooms that i booked because i have a little baby but they refused and told me that i will receive the rooms at 2 PM and i had to wait until that time with my baby and the rest of my family even that i requested that before, also at one of the rooms the toilet seat Water overflow all over the floor and they fixed it then only they wiped it without even sterilized it.

Plussat: Siisti hotelli ja ystävällinen henkilökunta.

Miinukset: Keittiössä oli mm. mikrouuni ja vedenkeitin, mutta ei pistorasioita mistä saisi niille virtaa. Piti ottaa laitteet kantoon ja etsiä pistorasia muualta huoneistosta.

Plussat: big room

Miinukset: air condition is noisy

Plussat: Excellent facilities and great value. Brilliant room.

Miinukset: No bar staff at the pool even 20 minutes after l rang the bell for service. Front counter not very friendly.

Plussat: Huone tilava jossa vaatehuone Rauhallinen Hyvä fifi Ystävällisyydestä Erittäin hyvä makuusänky Ruoka hyvä

Miinukset: Allasalue pieni

Plussat: The room, the view and the location. Cleanliness of the area, and staff. Toilets and showers are great.

Miinukset: Breakfast timing. Laundry service. shuttle service early check in. transportation services. sightseeing guide location of the Spa. service of the pool bar. welcome drink

Plussat: Swimming pool and design of the room.

Miinukset: Hot and smelly bathroom. Front desk staff need some customer care training.

Plussat: Location and room design

Miinukset: Bathroom was hot and smelly. Staff at front desk need some customer care training.

Miinukset: The hot shower water was not running properly. It takes some time for it to reach the nozzle of the shower. Also the shower water pressure was very weak.

Plussat: The pool is small and the less people

Miinukset: I stayed three times, the facilities in the room were worse than once, and the first night's room was not air conditioned. The bathroom hose leaked and the sheets were dirty. The hotel agreed to change rooms. Four days later, I found my pants missing. I went to the counter and the waiter said that I could not find it. After that, they didn't follow up or ask if we could help.

Plussat: I stayed thousands of hotels did not ask me one for ice money only this hotel asked 100pt for the snow !!!

Plussat: Nice hotel in a good location. Friendly and helpful staff. Good size room and very comfortable bed. Very close to the beach. I would definitely recommend this place.

Miinukset: I can't complain about anything. I really enjoyed my stay there.

Plussat: Location

Miinukset: Nothing

Plussat: Closed with Hard ROCK cafe, Feel like Pub due to they have a night foam party.

Miinukset: N/A

Plussat: Good location on beach rd. Good size, well appointed room. Best breakfast I've had so far. Nice staff.

Miinukset: Only 1 movie channel

Plussat: Good place great food is suitable foe this hotel.

Miinukset: Fruit in a buffet breakfast line seems became overnight. It has smell and sour from the melon.

Plussat: No comments at this time..!

Miinukset: No comments..!

Plussat: Location

Miinukset: Bed was so hard not comfortable room service was nos so clean towels and bedding were old

Plussat: I do not know the restaurant is managed by the hotel, but the foods, drinks, and services were quite good. Especially, compared to the hospitality of the staffs of the front and bell desks, much much better. They are very attentive. Foods are superb and its afternoon tea sets are so good. The room was roomy and new but that is all good about. Lightning is poorly designed and there is only one chair for a suite room, not even a sofa or a table.

Miinukset: Staffs. A young bell boy was all the time playing with a mobile phone game. When I checked in, he was so distracted and whenever I passed by the bell desk, he was playing the game. Security guards outside were much courteous and greeted me every time. It was not easy to communicate with the staffs at the front desk and sometimes there was no staff there. Air conditioning is somehow difficult to adjust. Lighting is poor. The bathroom is dark and the entrance is too dark to find stuff in my suitcase. I guess the hotel is trying to run with a very limited number of staff members, so even making up a room is quite slow and the housekeeping has done only minimum, clearing the garbage bin, changing towels (of course not changing bed linens) and maybe cleaning the bathroom, but amenities were not refilled. It was totally my fault that I did not check carefully, but the location of the hotel is really a drawback. Nothing around within a few minutes walking distance. Not even a convenience store. In Pattaya, if you walk a few minutes to five, you can easily find a convenience store, but because of the location, there are no small shops around the hotel, especially at late night time. Somehow I did not feel any warm welcome and hospitality from that hotel and rather I feel like a kind of empty and inhospitable place, If I am asked to stay again, I would dare not. But definitely, I would visit the restaurant again.

Plussat: the breakfast was good ..varied selection, and was available up until midday

Miinukset: the pool area was a bit ordinary...very open ,no plants, needs maintenance

Miinukset: Pool was out, my main needed facility

Plussat: Nothing

Miinukset: The staff on the counter tried to charge us more for the bookings than what was booked already through the booking website. Trying to explain to them simple maths and how the price was already locked in they tried to charge additional 5700baht between a booking of 4 rooms. Something was going on between the old lady and the middle age lady behind the counter to where they were obviously trying to scam us and when I asked where the “BIG BOSS” is they said he is in Bangkok. After painstaking talks we finally paid the amount we had booked and did not pay the extra 5700baht which they obviously tried to pocket themselves because the boss was not there. THE BEDS WERE LIKE CONCRETE THE BREAKFAST WAS OK THE NOISE FROM THE BARS OUTSIDE CAN BE CLEARLY HEARS INSIDE EACH ROOM AND THE STAFF ARE SO RUDE THE OWNER OF THIS PLACE NEEDS TO FIRE THE FRONT RECEPTIONISTS BECAUSE THEY ARE CLEARLY STEALING FROM THE COMPANY AND THEIR ATTITUDES ARE ENOUGH TO SPOIL YOUR OPINIONS ABOUT THAI PEOPLE I JUST CANT UNDERSTAND WHY THIS PLACE HAS HIGH SCORES PROBABLY FAKE SCORES IF U ASK ME