Patzcuaro hotellit lähellä House of the Eleven Patios

Plussat: Staff and Location

Miinukset: I would have liked a fan to move air around the room at night. They are cheap enough to supply one in each room, or have a few avaiable upon request.

Plussat: The room and establishment are absolutely beautiful. The staff is lovely.

Miinukset: The sink and toilet had some plumbing issues.

Plussat: I enjoyed the breakfast and also the hotels location.

Miinukset: Although the hotel was beautiful because of its history and preservation it still creeped me out a little bit. Since it is an old building it has that old sense, I do think the restrooms should be updated.

Plussat: Historic quality to the building has been beautifully restored. Rooms are very nicely appointed with furnishings to suit the era.

Miinukset: Nothing. It wasn’t warm enough to enjoy the lovely patios very much.

Plussat: The central location; the old-style property; the pleasant restaurant. The two large beds, and the provisions for having coffee on the inner balcony at night.

Miinukset: The parking lot was about 300 yards away down a street with characteristically uneven pavement. There was no bar, and the restaurant closed at 6.00 pm. Virtually all the guests were not Mexican, which probably explains the relatively high price.

Plussat: The atmosphere was so calming. The decor was beautiful. The traditional antique theme of the hotel really made my stay feel magical. It is also in one of the central plazas. There a many beautiful gift shops and restaurants to choose from. The food at the hotel's restaurant is also very delicious. The staff were all friendly.

Plussat: Feeling of a well managed and welcoming hotel. The feel of the past is omnipresent everywhere.

Miinukset: No specifics.

Plussat: Old well maintained

Miinukset: No coffee maker in room

Plussat: Close to main plaza. Easy walking distance to most sites. Large rooms and comfortable beds. Beautiful chandeliers and ceilings

Miinukset: Lower floor rooms get all the noise of rooms above. Towels old and frayed first day second day they were better. Coffee pot did not work.

Plussat: Ideal location, parking available, and an amazing staff!

Plussat: Love it, great location, very charming, very clean. A true

Miinukset: Not enough time to enjoy it longer.

Plussat: Everything. Room and staff were great

Plussat: The breakfast was fine, the location was perfect, and the building was full of charm with tasteful artwork everywhere. Our room and bathroom were spacious.

Plussat: Loved it all besides “having to deal with a theft”out of our room! A leather hand bag as well as a bag with new underwear (believe it or not!) had disappeared from a drawer! I reported it to the manager who said the employees had worked there for years..... I let you know to be careful! I did not think it to be necessary to lock everything away!

Miinukset: Said theft ....

Plussat: I like the location, cleanliness and the fireplace

Plussat: Wonderful staff, beautiful rooms with fireplace. Lots of patio seating. Secure parking, great location. You will not go wrong staying here.

Plussat: My goodness! What a wonderful surprise! An excellent location and a superb value! This small, quaint hotel exceeded my expectations. The room was very clean and so comfortable. The bed and the bedding were so cozy as it got a little chilly the night we were there. The front desk staff was very accommodating in holding our luggage while we took a tour. Would definitely recommend.

Miinukset: The church bells went off every once in awhile which might disturb some people and a dog barked occasionally but not all night.

Plussat: Comfy beds, hot shower with great water pressure! Super staff!!

Miinukset: No wifi upstairs in the rooms

Plussat: The hotel is in a great location near the open market and the centro square. The building itself is large and gorgeous. It was very clean and the staff was OK. The king bed was awesome and very comfortable. The room was very large, plenty of furniture. The shower had plenty of hot water. The room was cleaned and refreshed every day. There was a large and beautiful living area right outside our room.

Miinukset: There was no window in our room. No access to clean fresh air and there was a terrible smell coming from the bathroom sink vents. After a 3 day stay, we finally found the source of the horrible smell and plugged the vents with wads of toilet paper. There were speakers playing music in the corridors that I did not appreciate during siesta time and the music stayed on until about 9:30 at night. With no windows in the room, it was pitch black inside - even during the day. We did not ask for another room - our stuff was already unpacked and all over the place and it seemed like we'd be better off waiting out our stay. We did not see any other rooms with windows, anyway. Also, there is no restaurant or bar attached to this hotel. No coffee available - had to go down the street to the Oxxo.

Plussat: Really nice hotel close to everything

Miinukset: The receptionist wasn’t there at my arrival so an old man had to give me the key for the room and then the next morning I had to check in

Plussat: Location

Miinukset: We could not get heat in our room. We asked the man at the front desk for assistance but he did not know what to do. He should know how to operate the control.

Plussat: Beautiful hotel, Location is perfect! Walking distance of everything (markets, food, coffee shops, bars)

Plussat: The hotel location was perfect in Downtown and quite.

Miinukset: everything was very nice, smooth and peaceful.

Plussat: A beautiful small hotel. All the rooms open onto either a pat ok or garden with nice seating areas. The room was comfortable and spacious. The staff are friendly and helpful. The location is great,next to the Basilica. It was quiet at night. I would definitely stay there again.

Plussat: it's a nice building.

Miinukset: There is a church near the inn and the bell rings early in the morning.

Plussat: Helpful, friendly and flexible staff (let us check in earlier). Clean, cosy, with nice patio.

Miinukset: Nothing

Plussat: Fantastic value for money. Great central location. Clean spacious rooms cleaned daily.

Plussat: I liked the hospitality of the place and the people.

Miinukset: Its small, tranquil, and authentic.

Plussat: The man working on February 6, 2019 was extraordinary in his kindness and attention. Very special.

Plussat: The view and the food

Miinukset: The price that we pay, some surprises arrived

Plussat: The view from the room

Miinukset: We did not have hot water in our room. It was hard to get out of the property in the morning. Bar was closed early. They only gave us one hour yo enjoy the Jacuzzi

Miinukset: They charged me for alchohol I didn't drink...

Plussat: The view was gorgeous and the in room fireplaces were a plus.

Miinukset: Our first room didn't have hot water, and after a long day traveling, this was a non-negotiable. I called the front desk twice before someone came. The guy that came saw it didn't work. He said we could take a shower in another room if we wanted to. When I suggested they move us to another room he called his manager to check if this was ok. His manager told him we could move but we would have to pay the difference. I pointed out this was unfair as we were moving because we had no hot water - not our fault. He again left to speak with his manager. When he came back he told us we were able to move. We moved into the new room and I quickly checked if the hot water worked - it did! We settled into the new room and I went to take a shower...this is when I discovered there was no cold water - the water was hot enough to burn my skin off. At this point we didn't want to have to go through the drama of changing rooms yet again, so we gave up and washed up using a towel. Did I mention we also did not have a heater in the second room? At least we put the fireplace to good use...For $170 a night, this is CRAZY. Yes, the views are gorgeous and the rooms have a definite quaint vibe. We in fact went there because we were searching for something calm and quaint for our upcoming wedding. However, the thought of our families and elder relatives having to deal with what we dealt with, at that price point - it's just not worth it to us.

Plussat: View, staff, room

Miinukset: The price

Miinukset: no heater in the room, Patzcuaro gets pretty cold this time of year.

Plussat: The hotel is attractive, well located

Miinukset: We had trouble getting hot water. The restaurant in the hotel was mediocre and expensive. Staff seemed only mildly interested.

Plussat: Clean, comfortable and a great location. Beautiful historic District. Will return.

Miinukset: N/a

Plussat: These are lovely rooms and very quaint. But the noise from the street prevents any possibility of a restful night and all three rooms we booked were on the main floor and extremely noisy.

Miinukset: Noise! Noise! Noise!

Plussat: I got a good deal on my room.

Miinukset: Staff does not know the reservations of the day until later in the morning. They had to call some other location to confirm. Staff did not know about tours or how to get to some places.

Plussat: The better rooms were lovely. Location good. The bah in my room was fabulous especially on a cold evening! The second room I stayed in had an electric heater which was necessary if one spent any time sitting in the room.

Miinukset: The receptionists varied. The ‘manager’ was great but The young receptionist when I arrived did not speak any English and was not very helpful or attentive. The so called ‘views” mentioned on the booking.com site were non existent from all the rooms as far as I could tell. Also the photograph of the hotel used on the booking.com site is not of the hotel. The wifi was non existent in one of the rooms I stayed in.

Plussat: Location

Miinukset: No natural Lighting ok the room (no outside windows) No wifi No breakfast (even when they said that was included)

Plussat: the hotel was overbooked -even though it was still offering up rooms on kayak - they - without any notification - booked us a room in another hotel which was not good at all. I am fighting for a refund as we had to book a much more expensive room at a nearby hotel.

Miinukset: In June I reserved a room at Posada La Basilica for the weekend of Day of the Dead...31 October - 3 November. In July the hotel decided to triple its prices for that weekend, and told me that my room was no longer available because the hotel was "overbooked". I understand their desire to charge the highest prices the market would bear, but cancelling a pre-confirmed and pre-paid reservation is slimeball.

Plussat: Building complex is beautiful.

Miinukset: I asked for a room away from noise and they gave me a ground-floor with windows to the main road. Noise was overwhelming (you could also hear EVERYTHING from the room next door since the separation between rooms was an old door that didn't reach the ceiling!). Room was very dirty, surfaces had a thick dust layer. There was no hot water on my first night there and water is painfully cold in that weather. I had to pay extra to switch to another room that was also dusty. Phone was broken and they never fixed it, so every time I needed anything I had to personally walk to reception. Mattresses were too hard and old, very uncomfortable. Wouldn't recommend this hotel to anyone.

Plussat: Location and some of the workers went out of their way to accomodate.

Miinukset: One receptionist wasnt helpful when we asked about the area, stores, trasnportation.

Plussat: The maintenance persons were very helpful especially with allowing us to park in the front of hotel. If we needed something we went to them bc one of them spoke English. The hotel's restaurant served good food and we had great service by the workers. The head waiter with the mustache was especially good and a very hard worker. He always made sure we had a menu and our food in a timely manner. Everyone in the restaurant was very friendly and accomodating.

Miinukset: The beds were very hard and we were actual sore after the 3rd day of sleeping in the beds. The hotel's receptionist was difficult to understand and could not really answer our questions when we needed help.

Plussat: Excellent service the hotel is in the center of all your need great view nice terrace were sit and eat

Plussat: Everything else was amazing especially the food.

Miinukset: No air conditioning and hard beds.

Plussat: Nothing really conpared to other nearby hotels

Miinukset: Old hotel..needs renovations...bad restaurant...bad cuisine...needs lots of love...cause the place is in a very good location

Plussat: The staff were very helpful and although their English was limited and our Spanish even more so they did their best to answer or questions and make sure our stay was good. The location of the hotel was perfect in easy walking distance to all the main bits of Patzcuaro. The taxis and local minibuses stop right outside so getting to the lake and other villages was easy. We had breakfast in the hotel on a couple of mornings and the food was very good. The hotel is also perfectly located for the local market, street food stalls and other restaurants. Our room was very comfortable with 2 double beds. There was only one plug socket which made charging phones and having the lamp on a logistical challenge but not too much of a problem. There is also good wifi at the hotel.

Miinukset: Being in the corner of the inner courtyard our room was a little dark.

Plussat: Rooms were nicely appointed. We liked the proximity to the huge local market and all the activity during Semana Santa. Easy walk to several decent restaurants. Some staff only speak Spanish, but they do try very hard to figure out what you want! Pleasant courtyard for relaxing in after a day exploring.

Miinukset: Rooms, in March, were hot and stuffy, and no fans were available.Fortunately the nights were cool enough to mitigate some of the discomfort. Opening the windows didn't work at night because of noise from courtyard, usually over by 10pm or so. Lighting in room was risky/broken, and was not fixed during my stay. Continental breakfast consisted of coffee and toast... Inadequate.

Plussat: Location, staff, security

Miinukset: Everything was great

Miinukset: No fresh sheets

Plussat: Breakfast small continental, but fine. Room very tidy and nice, but nothing great. Location at smaller plaza close to everthing.

Miinukset: A little noisy at nite.

Plussat: the staff were extraordinary. Their help to us was above and beyond our expectations.

Plussat: Very clean, courteous, great location,good coffee and the staff very polite.....Gracias “Excellent price”

Plussat: Clean facilities, nice staff, good breakfast.

Miinukset: Nobody there when we arrived. If you wanted to have hot water you had to ask for it right before taking a shower. The location seemed amazing as it is in the main square, but because of the market it's very noisy until quite late (2am).

Plussat: Staff was helpful.

Miinukset: Walls are paper thin so you will hear everything that's going on outside. There was an unpleasant smell coming from the bathroom, although it was clean. Maybe rocks are softer than the matress that we got.

Plussat: super clean, nicely decorated, cozy