Patzcuaro hotellit lähellä House of the Eleven Patios

Plussat: Quite, clean and beauty. Decoration is just amazing.

Plussat: Very quiet comfortable room. Excellent water pressure in shower. Beautiful courtyard. Very close to Patzcuaro's main square. Another reviewer said room lacked heat. They provided an excellent space heater.

Plussat: Hotel Pueblo Mágico was excellent. The room was spotless and had plenty of room, lighting and storage for two. The staff was great and very helpful. We loved having coffee and pastries throughout the day. The location was excellent - a few minutes walk from the main square (which was crowded for Muertos).

Miinukset: The shower wasn't the best. The controls were a little hard to get the water to a good temperature, the nozzle was awkwardly placed and there was small leak onto the bathroom floor. But it didn't hamper our stay in any way and we would stay again without hesitation.

Plussat: Nice garden in the center of the hotel

Miinukset: Rooms were dark and cold, shower hot water lasted less than 5 minutes, the only breakfast offered was make-you-own instant coffee at the reception area, rarely saw hotel staff and if one did, they were not welcoming or very friendly.

Plussat: Great shower, comfy bed and awesome staff. Even though I speak hardly any Spanish, everyone made sure I understood everything I needed to know.

Miinukset: It could have been free. It could have been warmer. I loved this hotel and have nothing to say that I didn't like.

Plussat: Free private Parking, nice smells; clean rooms; internet ; design of hotel; fair room rate (for Michoacán area within higher price range)

Miinukset: A bit chilly in general; free heater provided by hotel!

Plussat: Adorable staff, easy parking, 5 min walk from the main plaza, big room, super comfy bed and very decent bathroom. Would definitely stay there again if I ever show up in Patzcuaro again.

Plussat: Perfect location. Cold nights with no heat in the rooms but that is to be expected. Courtesy coffee in the early morning was appreciated.

Plussat: This is a perfect choice for those who want accommodations away from the plaza activity but close enough to easily walk. This is a delightful, pristine property with a beautiful courtyard garden and quiet sophistication. Personnel truly want you to be satisfied in every regard. Highest recommendation!

Miinukset: Our particular room on the second floor and back by the garden was perfect, but some rooms, especially on the ground floor, could be on the dark side, but still pleasant.

Plussat: The facility is beautiful. The courtyard dreamy. Coffee and sweet rolls in the morning. The location is good if you enjoy walking. The bedding was lovely. The staff was cordial and helpful.

Miinukset: The rooms have no windows except for a window to the courtyard which did not allow for much natural light. The bed was very hard and uncomfortable. The bathroom very small.

Plussat: free breakfast, good wifi

Miinukset: bed was stained, tv didnt work properly, hair dryer also didnt work, no working replacements given (for hair dryer)

Plussat: Great location, within walking distance of la Plaza Chica and the Mercado. Has its own parking lot. The staff was friendly and helped us with directions, room was big and clean. The hotel itself is beautiful.

Miinukset: No AC or ceiling fans which was a huge problem because it got really hot at night. My partner had to sleep on the floor to keep cool. You literally have to whisper at night time to make sure you don't bother the other guests.

Plussat: Comfortable rooms

Plussat: Nice clean & centric...

Miinukset: Nothing to dislike...

Plussat: The architecture and history of building.

Miinukset: I think the cost of breakfast is a bit high. It could be less. Don't think the cost meets the value of food.

Plussat: Great and clean

Miinukset: The place is extraordinary great, the only problem is if your room is near the restaurant area, in the mornings you can be disturbed by the noise, but if you are a deep sleeper no big deal..

Plussat: Great location in the middle of town near the market. Despite that, the rooms were not noisy and we found them very comfortable. The king size bed was awesome!

Plussat: The location is good. It is very close to the Mercado and A main plaza. The MAIN plaza is about one long block away. From the entrance to our room it was very clean. The bed Is large, it’s firm, and comfy.

Miinukset: Unfortunately we arrived and I stood and waited 10 minutes to be helped/ greeted by Antonio at registration, acting busy, never made eye contact. When our room was ready, Antonio was very unprofessional, he avoided me at check-in, helped others, before me. I started to think maybe I’m just me seeing the situation the wrong way, but my mom who is very patient noticed how I was being treated by him. I felt uncomfortable and unwelcomed. On the other hand LEONEL was so nice, he should be behind the desk. Leonel was the one who asked how he could help make things better. Gracias Leonel. Few more things, there is no a/c the balcony opens to the inside of the hotel and it is stuffy. The noise and the echo is bad you can hear everything everywhere, at all times. My mom is elderly and had trouble with all the stairs, I asked if they had a room downstairs for my mom and unfortunately all ONE BED rooms were upstairs and because I requested one bed there was nothing (ANTONIO) could do. Property description does not specify.

Plussat: Everything it was beautiful . The hotel looks like if from a Mexican fairy tale. The rooms were really clean and spacious with I would have stayed longer then a day ...will b back for sure. The staff was very helpful too

Miinukset: The breakfast is a bit pricey for what you get..fruit chilaquiles and eggs...but everything was really good

Plussat: Location was Great, Price for the quality of the hotel was .....A VALUE !!

Miinukset: BREAKFAST

Plussat: Ideal location, parking available, and an amazing staff!

Plussat: Love it, great location, very charming, very clean. A true

Miinukset: Not enough time to enjoy it longer.

Plussat: Perfect location, peaceful and spacious rooms. Helpful manager and attentive restaurant staff

Miinukset: Night receptionist needs training on customer service, hotel amenities and area services, etc. Room fireplaces needs checking to ensure chimney is fully functional.

Plussat: Everything. Room and staff were great

Plussat: The location

Miinukset: The lady at the reception wasn’t very helpful and not the most friendly

Plussat: A beautiful converted Mansion just off the main square, wish we had more time there. The staff were so considerate even though I speak little Spanish. We got a room near the back so it was quiet and just heard the church. The rooms were a dream, elegant furniture, fridge, tasty coffee, tiled bathrooms, house coats and soft large pillows. Pure glamour.

Miinukset: Some rooms come with a fireplace and I thought it would be so cool to have a fire....almost smoked myself out of the room so I recommend asking for a space heater. Luckily the blankets are so warm that all was well in the end.

Plussat: Location

Miinukset: No windows in our room!

Plussat: I like the location, cleanliness and the fireplace

Plussat: nice place, nice people

Miinukset: The bathroom not very good : beautiful but does not work very well...

Plussat: The room was so nice! It was a bit dark since there was no window. But I loved the smell (my room was named "aromatherapy") and everything else was very comfortable. I also loved the antique interior!

Miinukset: There was no window in the room which made it a bit dark and I always feel a bit scared in rooms without natural light sources.

Plussat: Beautiful hotel in rustic, traditional design. It contains a lot of wood, potted plants, a fountain and many lovely decorative items. Staff was super friendly. The gentleman who did the check-in immediately (without even asking!) provided us with the region's programm for Semana Santa, pointed out the most recommandable events and informed about temporary road closures we had to keep in mind. The hotel is located on a hill and has a stunning view over the lake including Isla de Janitzio. Our room had a terrace facing the lake. It was so relaxing to sit there at sunrise with a hot drink (the room includs a coffee machine and proper coffee!) and listen to the sound of the wind chimes. The hotel is located on a hill. It is possible to walk down to the center in 20 minutes.

Miinukset: Walls are paper thin, we heard our neighbours all the time. This was especially annoying at night time. The curtains do not block out the light. This is an issue as the hotel premises are very well illuminated at night. Our room featured a lovely terrace, but the terrace door is not secure. It has a lock, but with a little push it could be opened. This could cause issues as the terrace is theoretically accessible for every guest. Close to our room there was a generator that caused regular noises. There is a simple breakfast buffet available, but 165 MXN per person is by far overpriced! No idea if this was a raise during Semans Santa or if the lack of alternatives is exploited here. The hotel claims to be "eco", but house keeping threw away the soap bar we had used only for a day. The last 200 or so meters of the road to the hotel are steep, without asphalt and with huge holes. Parking is very limited and contains obstacles (tree trunks, holes, concrete corners, etc.). WiFi is extremely weak, in our room it did not work at all. But forget about the web, enjoy the view!

Plussat: Very good breakfast, large bed, extraordinary view on the lake and island Janitzio, really beautifully decorated for the Day of the Dead, room decor was really nice

Miinukset: The bathroom was very cold and the roof of the bathroom was leaking when it was raining. There was a problem with the flush in the toilet, but this was quickly fixed.

Plussat: The property itself is beautiful and clean however the musty smell in the rooms never went away and a bit overpowering. Breakfast was supposed to be included everyday during our stay however one morning the dining room wasn’t even open. Beautiful views of lake and very nice artwork in rooms and outside.

Plussat: Stunning view, great staff and breakfast in BED! A 40-50 peso ride to town

Miinukset: I had the opportunity to stay in 2 rooms. One had decent wifi and the other didn't have any. Rooms were advertised to have either a kitchen or jacuzzi tub but neither of my rooms had either.

Plussat: The view it’s amazing , very romantic at night . It would have been much better if they have the restaurant or bar open so we could appreciate the view .

Miinukset: You can hear all the noises of the guest passing by

Plussat: Great location, great view, great room!

Miinukset: The services were not as expected or as mention on the website (no breakfast included, no massage, no spa, etc.)

Plussat: The View is great just loved it

Miinukset: The road to hotel needs a lot of work very rough

Plussat: Every thing

Plussat: The location offerred a panoramic view of the lake, mountains, and city. The hotel as viewed through the photos on their website is accurate. Lovely. The weather on the hillside where the hotel is located is cool to cold. A 15 minute walk to downtown brings you to “pleasantly cool”. We arrived on a Friday afternoon and whwn I inquired about breakfast the next morning learned that breakfast was an only on Sunday event...at this time. The staff was helpful...it took a little doing to get a good wifi signal...but mission accomplished. My companion was cold...cold...cold. An electric heater and extra blankets were available in the room to offer comfort. At this time in Pátzcuaro and the State of Michoacán gasoline is difficult to acquire for your car. All 3 of Pemex stations were closed. 1 independent operator had gasoline... and cars lined up for 4 blocks...with walk-up customers with large empty plastic gasoline containers in hand. Areas of Mexico are experiencing a shortage of gasoline due to pipelines being tapped and corruption. None of the Pemex stations on the toll road/Cuota from the Pacific Coast north to Morelia had any gasoline. So remember...if you are driving a car in Mexico...when you come upon a gas station with gasoline stop and fill-up/top-off your tank. Viva Mexico

Plussat: The view and the food

Miinukset: The price that we pay, some surprises arrived

Plussat: The view from the room

Miinukset: We did not have hot water in our room. It was hard to get out of the property in the morning. Bar was closed early. They only gave us one hour yo enjoy the Jacuzzi

Miinukset: They charged me for alchohol I didn't drink...

Plussat: The view was gorgeous and the in room fireplaces were a plus.

Miinukset: Our first room didn't have hot water, and after a long day traveling, this was a non-negotiable. I called the front desk twice before someone came. The guy that came saw it didn't work. He said we could take a shower in another room if we wanted to. When I suggested they move us to another room he called his manager to check if this was ok. His manager told him we could move but we would have to pay the difference. I pointed out this was unfair as we were moving because we had no hot water - not our fault. He again left to speak with his manager. When he came back he told us we were able to move. We moved into the new room and I quickly checked if the hot water worked - it did! We settled into the new room and I went to take a shower...this is when I discovered there was no cold water - the water was hot enough to burn my skin off. At this point we didn't want to have to go through the drama of changing rooms yet again, so we gave up and washed up using a towel. Did I mention we also did not have a heater in the second room? At least we put the fireplace to good use...For $170 a night, this is CRAZY. Yes, the views are gorgeous and the rooms have a definite quaint vibe. We in fact went there because we were searching for something calm and quaint for our upcoming wedding. However, the thought of our families and elder relatives having to deal with what we dealt with, at that price point - it's just not worth it to us.

Plussat: View, staff, room

Miinukset: The price

Plussat: Clean, comfortable and a great location. Beautiful historic District. Will return.

Miinukset: N/a

Plussat: These are lovely rooms and very quaint. But the noise from the street prevents any possibility of a restful night and all three rooms we booked were on the main floor and extremely noisy.

Miinukset: Noise! Noise! Noise!

Plussat: I got a good deal on my room.

Miinukset: Staff does not know the reservations of the day until later in the morning. They had to call some other location to confirm. Staff did not know about tours or how to get to some places.

Plussat: The better rooms were lovely. Location good. The bah in my room was fabulous especially on a cold evening! The second room I stayed in had an electric heater which was necessary if one spent any time sitting in the room.

Miinukset: The receptionists varied. The ‘manager’ was great but The young receptionist when I arrived did not speak any English and was not very helpful or attentive. The so called ‘views” mentioned on the booking.com site were non existent from all the rooms as far as I could tell. Also the photograph of the hotel used on the booking.com site is not of the hotel. The wifi was non existent in one of the rooms I stayed in.

Plussat: small room, lot of noise

Miinukset: space, and noise

Plussat: ...

Miinukset: The bathroom

Plussat: Location

Miinukset: No natural Lighting ok the room (no outside windows) No wifi No breakfast (even when they said that was included)

Plussat: It was exceptional.

Plussat: the hotel was overbooked -even though it was still offering up rooms on kayak - they - without any notification - booked us a room in another hotel which was not good at all. I am fighting for a refund as we had to book a much more expensive room at a nearby hotel.

Miinukset: In June I reserved a room at Posada La Basilica for the weekend of Day of the Dead...31 October - 3 November. In July the hotel decided to triple its prices for that weekend, and told me that my room was no longer available because the hotel was "overbooked". I understand their desire to charge the highest prices the market would bear, but cancelling a pre-confirmed and pre-paid reservation is slimeball.

Plussat: Building complex is beautiful.

Miinukset: I asked for a room away from noise and they gave me a ground-floor with windows to the main road. Noise was overwhelming (you could also hear EVERYTHING from the room next door since the separation between rooms was an old door that didn't reach the ceiling!). Room was very dirty, surfaces had a thick dust layer. There was no hot water on my first night there and water is painfully cold in that weather. I had to pay extra to switch to another room that was also dusty. Phone was broken and they never fixed it, so every time I needed anything I had to personally walk to reception. Mattresses were too hard and old, very uncomfortable. Wouldn't recommend this hotel to anyone.

Plussat: Location and some of the workers went out of their way to accomodate.

Miinukset: One receptionist wasnt helpful when we asked about the area, stores, trasnportation.

Plussat: Excellent service the hotel is in the center of all your need great view nice terrace were sit and eat

Plussat: Everything else was amazing especially the food.

Miinukset: No air conditioning and hard beds.

Miinukset: Very Very Difficult to communicate - NO THEY DON'T SPEAK ENGLISH = it took 40 minutes to settle the bill with a tears on my part.

Plussat: Rooms were nicely appointed. We liked the proximity to the huge local market and all the activity during Semana Santa. Easy walk to several decent restaurants. Some staff only speak Spanish, but they do try very hard to figure out what you want! Pleasant courtyard for relaxing in after a day exploring.

Miinukset: Rooms, in March, were hot and stuffy, and no fans were available.Fortunately the nights were cool enough to mitigate some of the discomfort. Opening the windows didn't work at night because of noise from courtyard, usually over by 10pm or so. Lighting in room was risky/broken, and was not fixed during my stay. Continental breakfast consisted of coffee and toast... Inadequate.

Plussat: We really liked the location

Miinukset: The rooms were small and cold. The towels were pretty old and had a rough texture.

Plussat: Location, staff, security

Miinukset: Everything was great

Plussat: This is an attractive hotel with a nice courtyard. It’s close to everything and the staff was friendly and helpful. Great value for money.

Miinukset: Not much sound insulation between rooms. Quiet at night though— even New Year’s Eve.

Plussat: Great location, good food.

Miinukset: Pricey. Bare bones room. No glasses, washcloths, beds just ok.