Patzcuaro hotellia

Plussat: We visit in the winter. The room was warm and the shower had super hot water, great! The location is great, few blocks from the main plaza. The colonial style building was decorates with local art with beautiful gardens. The manager was friendly and very helpful. A nice breakfast was included.

Plussat: Cozy little hotel in a historical building. Central and very quite. Rooms are spacious, well decorated and comfortable. Very courteous staff. highly recommendable

Plussat: close to the main square, great breakfast and very comfortable beds. Staff very helpful and friendly.

Miinukset: front door key didn't work but they let us in!

Plussat: Friendly staff. Had very nice conversations

Miinukset: Maybe a little more variety of breakfast options

Plussat: The hotel was lovely with large rooms, lots of light, heaters, wonderful beds. The staff was very helpful. Breakfast was delicious with fine coffee, teas and pastries and also fruit with yogurt. I would be happy to stay there again and to recommend friends.

Miinukset: We had one key that would not work but rang the bell and the door was opened.

Plussat: The art work

Miinukset: Coffee should be available at 7 AM

Plussat: Great service

Miinukset: No parking

Plussat: Lovely central garden, very quiet and restful, easy walk to town

Miinukset: No coffeepot or hot pot in the room and no breakfast until 9AM.

Plussat: Great shower, comfy bed and awesome staff. Even though I speak hardly any Spanish, everyone made sure I understood everything I needed to know.

Miinukset: It could have been free. It could have been warmer. I loved this hotel and have nothing to say that I didn't like.

Plussat: Adorable staff, easy parking, 5 min walk from the main plaza, big room, super comfy bed and very decent bathroom. Would definitely stay there again if I ever show up in Patzcuaro again.

Plussat: This is a perfect choice for those who want accommodations away from the plaza activity but close enough to easily walk. This is a delightful, pristine property with a beautiful courtyard garden and quiet sophistication. Personnel truly want you to be satisfied in every regard. Highest recommendation!

Miinukset: Our particular room on the second floor and back by the garden was perfect, but some rooms, especially on the ground floor, could be on the dark side, but still pleasant.

Plussat: I enjoyed the breakfast and also the hotels location.

Miinukset: Although the hotel was beautiful because of its history and preservation it still creeped me out a little bit. Since it is an old building it has that old sense, I do think the restrooms should be updated.

Plussat: Location

Miinukset: No answer

Plussat: Location could not be better! Room very cozy.

Plussat: This was a great experience. The room was large with a nice view, food in the restaurant was excellent. Only issue was the oddly styled bathroom and very tiny shower.

Miinukset: The shower was extremely awkward, small and allowed for lots of water to splash out on to the floor

Plussat: Location on the square is perfect. Breakfast was great. Beds are very comfortable. Room 10 has a wonderful small patio to sit out. The architecture is beautiful.

Miinukset: The rooms are dark,but that is old style construction

Plussat: I always stay at the Mansion Iturbe when I am in Patzcuaro. It is beautiful and tranquil and elegant. AND, it is right on the main square. The room was comfortable and beautifully decorated. The breakfast and the restaurant are really good, too.

Miinukset: We had some trouble with the television controls, but that is minor. Who goes to Patzcuaro to watch TV?

Plussat: Everything was perfect! The breakfast was delicious, great staff and amazing location. The hotel is very beautiful and has a lot of details.

Plussat: Feeling of a well managed and welcoming hotel. The feel of the past is omnipresent everywhere.

Miinukset: No specifics.

Plussat: Bed comfy, breakfast great, location perfect,

Miinukset: Closer parking

Plussat: Old well maintained

Miinukset: No coffee maker in room

Plussat: This boutique hotel is as magical as the town itself! The staff were beautiful persons, the room cozy, comfortable and quiet with all the luxury amenities. For me, the biggest plus were the huge patio with amazing decor right in front of huge, stunning gardens filled with fruit trees, hummingbirds, maguey, art and little ponds. It was so nice to be 800 ft away from the main square, even though that square is pretty quiet as well. We will surely stay here again, since we will definitely visit Patzcuaro again! Truly a magical town! Anneli

Plussat: High-quality furnishings and high attention to details.&

Plussat: Perfect facilities, wonderful staff and owner, excellent location

Plussat: Isabel and staff were amazing, and couldn’t have been more welcoming and accommodating. I have stayed at mant top rated hotels world wide and never had such attention to every detail. Above and beyond! The beds were like sleeping on a cloud and in the morning the most amazing breakfast of fresh fruit yogurt granola sweet rolls, fresh juice the the main plate! OMG. You will never be disappointed! Didn’t want to leave. Felt so special while there and the terrace and garden so inviting! Thank you Isabel and girls you are without doubt the BEST

Miinukset: Can’t think of anything

Plussat: Very comfortable bed Great view to Lake Pátzcuaro Great Breakfast

Miinukset: Welcome and Atmosphere in the Hotel

Plussat: Beautifully done in a stunning location. The owner and the staff were very friendly and went out of their way to make our stay as good as possible. The room was cosy but comfortable with all the 5 star facilities.

Miinukset: A bit far out and since we were the only people there at the time it felt a bit empty and lonely.

Plussat: The room The view The gardens The staff The breakfast

Plussat: Lovely setting on the shore of the lake, tastefully furnished, excellent food, warm and accommodating staff. Not far from town of Patzcuaro.

Miinukset: Nothing.

Plussat: I love everything

Plussat: Everything but especially the view of the lake in the mist in the morning with the fishermen setting their nets Staff wonderful. Accommodations better than perfect. Very attractive lace and I will return

Miinukset: It was very hard to find after dark and the steep driveway a little scary in the dark. But they were waiting for us which was wonderful because we needed help with my husband in a wheelchair. It would have been nice if the place could have been pet friendly but we compromised on the balcony for our Welsh terrier.

Plussat: I loved the pool and the beautiful view! Awesome costumer service.

Plussat: Location

Miinukset: No coffee available

Plussat: Comfy beds, hot shower with great water pressure! Super staff!!

Miinukset: No wifi upstairs in the rooms

Plussat: The hotel is in a great location near the open market and the centro square. The building itself is large and gorgeous. It was very clean and the staff was OK. The king bed was awesome and very comfortable. The room was very large, plenty of furniture. The shower had plenty of hot water. The room was cleaned and refreshed every day. There was a large and beautiful living area right outside our room.

Miinukset: There was no window in our room. No access to clean fresh air and there was a terrible smell coming from the bathroom sink vents. After a 3 day stay, we finally found the source of the horrible smell and plugged the vents with wads of toilet paper. There were speakers playing music in the corridors that I did not appreciate during siesta time and the music stayed on until about 9:30 at night. With no windows in the room, it was pitch black inside - even during the day. We did not ask for another room - our stuff was already unpacked and all over the place and it seemed like we'd be better off waiting out our stay. We did not see any other rooms with windows, anyway. Also, there is no restaurant or bar attached to this hotel. No coffee available - had to go down the street to the Oxxo.

Plussat: Nice Ambiente and very friendly and helpfully staff

Plussat: Location

Miinukset: We could not get heat in our room. We asked the man at the front desk for assistance but he did not know what to do. He should know how to operate the control.

Plussat: Beautiful hotel, Location is perfect! Walking distance of everything (markets, food, coffee shops, bars)

Plussat: The hotel location was perfect in Downtown and quite.

Miinukset: everything was very nice, smooth and peaceful.

Plussat: Ideal location, parking available, and an amazing staff!

Plussat: Love it, great location, very charming, very clean. A true

Miinukset: Not enough time to enjoy it longer.

Plussat: Everything. Room and staff were great

Plussat: The location

Miinukset: The lady at the reception wasn’t very helpful and not the most friendly

Plussat: Location

Miinukset: No windows in our room!

Plussat: I like the location, cleanliness and the fireplace

Plussat: nice place, nice people

Miinukset: The bathroom not very good : beautiful but does not work very well...

Plussat: The room was so nice! It was a bit dark since there was no window. But I loved the smell (my room was named "aromatherapy") and everything else was very comfortable. I also loved the antique interior!

Miinukset: There was no window in the room which made it a bit dark and I always feel a bit scared in rooms without natural light sources.

Plussat: The hotel allowed us to get a room time before the check in, I found out that very nice from them.

Miinukset: The final rate was higher than the mentioned at the time of booking

Plussat: Beautiful grounds especially when traveling with a pet. Staff were friendly and helpful.

Miinukset: Dinner in the restaurant was not good. Deep fried and not very flavorful.

Plussat: Nice breakfast but a little bit expensive.

Miinukset: Beds are not comfortable and in swimming pool area there was not bar and restaurant service, I had to go directly to restaurant to order! Hotel allow guest to bring food and drinks from outside the bar an restaurant, I believe is not fare for me and other guest that consume and pay in hotel´s restaurant and bar and in addition is not according to hotel´s level!

Plussat: Very good

Miinukset: Booking.com misinformed us about booking

Plussat: Beautiful hotel in rustic, traditional design. It contains a lot of wood, potted plants, a fountain and many lovely decorative items. Staff was super friendly. The gentleman who did the check-in immediately (without even asking!) provided us with the region's programm for Semana Santa, pointed out the most recommandable events and informed about temporary road closures we had to keep in mind. The hotel is located on a hill and has a stunning view over the lake including Isla de Janitzio. Our room had a terrace facing the lake. It was so relaxing to sit there at sunrise with a hot drink (the room includs a coffee machine and proper coffee!) and listen to the sound of the wind chimes. The hotel is located on a hill. It is possible to walk down to the center in 20 minutes.

Miinukset: Walls are paper thin, we heard our neighbours all the time. This was especially annoying at night time. The curtains do not block out the light. This is an issue as the hotel premises are very well illuminated at night. Our room featured a lovely terrace, but the terrace door is not secure. It has a lock, but with a little push it could be opened. This could cause issues as the terrace is theoretically accessible for every guest. Close to our room there was a generator that caused regular noises. There is a simple breakfast buffet available, but 165 MXN per person is by far overpriced! No idea if this was a raise during Semans Santa or if the lack of alternatives is exploited here. The hotel claims to be "eco", but house keeping threw away the soap bar we had used only for a day. The last 200 or so meters of the road to the hotel are steep, without asphalt and with huge holes. Parking is very limited and contains obstacles (tree trunks, holes, concrete corners, etc.). WiFi is extremely weak, in our room it did not work at all. But forget about the web, enjoy the view!

Plussat: Very good breakfast, large bed, extraordinary view on the lake and island Janitzio, really beautifully decorated for the Day of the Dead, room decor was really nice

Miinukset: The bathroom was very cold and the roof of the bathroom was leaking when it was raining. There was a problem with the flush in the toilet, but this was quickly fixed.

Plussat: The property itself is beautiful and clean however the musty smell in the rooms never went away and a bit overpowering. Breakfast was supposed to be included everyday during our stay however one morning the dining room wasn’t even open. Beautiful views of lake and very nice artwork in rooms and outside.

Plussat: Stunning view, great staff and breakfast in BED! A 40-50 peso ride to town

Miinukset: I had the opportunity to stay in 2 rooms. One had decent wifi and the other didn't have any. Rooms were advertised to have either a kitchen or jacuzzi tub but neither of my rooms had either.

Plussat: The view it’s amazing , very romantic at night . It would have been much better if they have the restaurant or bar open so we could appreciate the view .

Miinukset: You can hear all the noises of the guest passing by

Plussat: Great location, great view, great room!

Miinukset: The services were not as expected or as mention on the website (no breakfast included, no massage, no spa, etc.)

Plussat: The View is great just loved it

Miinukset: The road to hotel needs a lot of work very rough

Plussat: Every thing

Plussat: The location offerred a panoramic view of the lake, mountains, and city. The hotel as viewed through the photos on their website is accurate. Lovely. The weather on the hillside where the hotel is located is cool to cold. A 15 minute walk to downtown brings you to “pleasantly cool”. We arrived on a Friday afternoon and whwn I inquired about breakfast the next morning learned that breakfast was an only on Sunday event...at this time. The staff was helpful...it took a little doing to get a good wifi signal...but mission accomplished. My companion was cold...cold...cold. An electric heater and extra blankets were available in the room to offer comfort. At this time in Pátzcuaro and the State of Michoacán gasoline is difficult to acquire for your car. All 3 of Pemex stations were closed. 1 independent operator had gasoline... and cars lined up for 4 blocks...with walk-up customers with large empty plastic gasoline containers in hand. Areas of Mexico are experiencing a shortage of gasoline due to pipelines being tapped and corruption. None of the Pemex stations on the toll road/Cuota from the Pacific Coast north to Morelia had any gasoline. So remember...if you are driving a car in Mexico...when you come upon a gas station with gasoline stop and fill-up/top-off your tank. Viva Mexico

Plussat: Every thing

Miinukset: Nothing

Plussat: It's very confortably and near to Patzcuaro's down town.

Miinukset: Every thing like me

Plussat: It's an older hotel with some updates. The room was clean and the staff was friendly. The gardens are beautiful.

Miinukset: There was no AC and the windows are bolted so there is no way to get some breeze into the room. You can hear EVERYTHING the people in the next room are doing.

Plussat: My room was laid out nicely and was attractive but a little dark. The bed was very comfortable. Light switches and outlets were plentiful and appropriately placed. The Internet was good enough. There were chairs and a coffee table in the room. Outside the room was a veranda with good chairs. The garden in front of the veranda was beautiful. The room was quiet. The bathroom was a little bit small but the water pressure was good, as was the hot water. The sink and shower and toilet drained well.

Miinukset: The room lighting could be brighter. I would have liked a better desk and chair combination to function as a work desk.

Plussat: Everything was excelente!

Plussat: The view and the food

Miinukset: The price that we pay, some surprises arrived

Plussat: The view from the room

Miinukset: We did not have hot water in our room. It was hard to get out of the property in the morning. Bar was closed early. They only gave us one hour yo enjoy the Jacuzzi

Miinukset: They charged me for alchohol I didn't drink...

Plussat: The view was gorgeous and the in room fireplaces were a plus.

Miinukset: Our first room didn't have hot water, and after a long day traveling, this was a non-negotiable. I called the front desk twice before someone came. The guy that came saw it didn't work. He said we could take a shower in another room if we wanted to. When I suggested they move us to another room he called his manager to check if this was ok. His manager told him we could move but we would have to pay the difference. I pointed out this was unfair as we were moving because we had no hot water - not our fault. He again left to speak with his manager. When he came back he told us we were able to move. We moved into the new room and I quickly checked if the hot water worked - it did! We settled into the new room and I went to take a shower...this is when I discovered there was no cold water - the water was hot enough to burn my skin off. At this point we didn't want to have to go through the drama of changing rooms yet again, so we gave up and washed up using a towel. Did I mention we also did not have a heater in the second room? At least we put the fireplace to good use...For $170 a night, this is CRAZY. Yes, the views are gorgeous and the rooms have a definite quaint vibe. We in fact went there because we were searching for something calm and quaint for our upcoming wedding. However, the thought of our families and elder relatives having to deal with what we dealt with, at that price point - it's just not worth it to us.

Plussat: View, staff, room

Miinukset: The price

Plussat: Traditional Spanish/Mexican architecture and balcony were beautiful. Very safe for a woman travelling solo.

Miinukset: Constant loud noise from the street could be heard clearly inside the room 8am - midnight. Car alarms, loudspeakers, honking cars, traffic whistles, children crying, very load music in the streets. The hotel is located on the busiest plaza in the town.

Plussat: Antique and Modern. Great Location. Wonderful Staff.

Plussat: The rooms were charming and spacious and even though the hotel is situated on the main square, the noise was not bothersome. I also loved the extremely high ceilings and rustic decor.

Miinukset: Finding coffee in the morning was a bit difficult. Having a small coffee maker in the room would be nice, or coffee made in the restaurant earlier than when I found it.

Plussat: In the junior suite, amazingly vivid sounds could be heard late into the night. The usual street noise plus babies crying, drunk people, a dog fight, lead pipes falling and cars with subwoofers nearby. There’s also a grand piano and an unlit fireplace.

Miinukset: Front desk staff could not be bothered to acknowledge or help us and rather talked on the phone upon arrival for an extra 5 minutes. The beds aren’t that comfortable.

Plussat: The location was really central

Miinukset: The room had no window and it was so dark....

Plussat: The hotel and staff were extremely helpful, location was excellent, they park your car for you and upon check out they'll retrieve it. Very important extremely limited parking at Patzcuado.

Miinukset: N/A

Plussat: Location is good

Miinukset: Streets around the hotel are very busy, hard to reach the hotel by car. Only few parking spot in front of the hotel, need to bring the car 10min away Room had two windows above a very loud street with poor noise isolation, could not sleep well.

Plussat: "The room was nice and clean and the environment was quiet.

Miinukset: Distance to the town and the bed was too hard for me.

Plussat: Giving location a good rate because the hotel is on the skirts of the old-town area, making it an easy access, ample property and quiet forest-like feeling. Rooms have enough room for 3-4 people, especially the ones facing the RV-parking lot. During our stay, all our RV-neighbors were very quiet and respectful people, many from far North America.

Miinukset: Our room seemed all cleaned and done when we got it, until we found many spiderwebs and spideys in small corners all around. We informed the admin and she kindly put us in another room which was way cleaner on this respect.

Plussat: The peace and quiet of this place was a welcomed relief after two nights in an inexpensive hotel in Centro Patzcuaro located right off Plaza Chica. This place is well located about a block from Bodega Aurrera. The beds were comfortable. The room was a good size, clean and comfortable.

Miinukset: The wi-fi signal was weak to non-existent in our room (#7). But when I sat by the pool closer to the wi-fi router I discovered that the Internet speed was crappy as well. For hot water to reach the shower in room #7 it took 15 minutes of running the shower.

Plussat: Location and some of the workers went out of their way to accomodate.

Miinukset: One receptionist wasnt helpful when we asked about the area, stores, trasnportation.

Plussat: Excellent service the hotel is in the center of all your need great view nice terrace were sit and eat

Plussat: Everything else was amazing especially the food.

Miinukset: No air conditioning and hard beds.

Plussat: Nothing really conpared to other nearby hotels

Miinukset: Old hotel..needs renovations...bad restaurant...bad cuisine...needs lots of love...cause the place is in a very good location

Plussat: The staff were very helpful and although their English was limited and our Spanish even more so they did their best to answer or questions and make sure our stay was good. The location of the hotel was perfect in easy walking distance to all the main bits of Patzcuaro. The taxis and local minibuses stop right outside so getting to the lake and other villages was easy. We had breakfast in the hotel on a couple of mornings and the food was very good. The hotel is also perfectly located for the local market, street food stalls and other restaurants. Our room was very comfortable with 2 double beds. There was only one plug socket which made charging phones and having the lamp on a logistical challenge but not too much of a problem. There is also good wifi at the hotel.

Miinukset: Being in the corner of the inner courtyard our room was a little dark.

Plussat: Rooms were nicely appointed. We liked the proximity to the huge local market and all the activity during Semana Santa. Easy walk to several decent restaurants. Some staff only speak Spanish, but they do try very hard to figure out what you want! Pleasant courtyard for relaxing in after a day exploring.

Miinukset: Rooms, in March, were hot and stuffy, and no fans were available.Fortunately the nights were cool enough to mitigate some of the discomfort. Opening the windows didn't work at night because of noise from courtyard, usually over by 10pm or so. Lighting in room was risky/broken, and was not fixed during my stay. Continental breakfast consisted of coffee and toast... Inadequate.

Plussat: We really liked the location

Miinukset: The rooms were small and cold. The towels were pretty old and had a rough texture.

Plussat: Location, staff, security

Miinukset: Everything was great

Plussat: The place have beautiful view

Miinukset: The location

Plussat: The hotel was situated very close to the town centre. The staff was really nice. Nice view from the top level.

Miinukset: Although good value for money, the facilities were quite old.

Plussat: The hotel is very clean and close to downtown.

Miinukset: The only thing I did not like was that it is very noisy when people come at night from a night out or people trying to maybe check in. You can hear when they are talking in reception and I was in the second floor.