Patzcuaro hotellia

Plussat: We visit in the winter. The room was warm and the shower had super hot water, great! The location is great, few blocks from the main plaza. The colonial style building was decorates with local art with beautiful gardens. The manager was friendly and very helpful. A nice breakfast was included.

Plussat: close to the main square, great breakfast and very comfortable beds. Staff very helpful and friendly.

Miinukset: front door key didn't work but they let us in!

Plussat: Friendly staff. Had very nice conversations

Miinukset: Maybe a little more variety of breakfast options

Plussat: The owners are friendly and helpful. Breakfast was great. The posada is centrally located but quiet, a blessing in Mexico.

Plussat: The hotel was lovely with large rooms, lots of light, heaters, wonderful beds. The staff was very helpful. Breakfast was delicious with fine coffee, teas and pastries and also fruit with yogurt. I would be happy to stay there again and to recommend friends.

Miinukset: We had one key that would not work but rang the bell and the door was opened.

Plussat: The art work

Miinukset: Coffee should be available at 7 AM

Plussat: Great service

Miinukset: No parking

Plussat: Lovely central garden, very quiet and restful, easy walk to town

Miinukset: No coffeepot or hot pot in the room and no breakfast until 9AM.

Plussat: Great shower, comfy bed and awesome staff. Even though I speak hardly any Spanish, everyone made sure I understood everything I needed to know.

Miinukset: It could have been free. It could have been warmer. I loved this hotel and have nothing to say that I didn't like.

Plussat: Parking, same room as last stay, decor.

Miinukset: Missed the premade coffee on table with some cookies and no fire in fireplace that we enjoyed last summer.

Plussat: Adorable staff, easy parking, 5 min walk from the main plaza, big room, super comfy bed and very decent bathroom. Would definitely stay there again if I ever show up in Patzcuaro again.

Plussat: This is a perfect choice for those who want accommodations away from the plaza activity but close enough to easily walk. This is a delightful, pristine property with a beautiful courtyard garden and quiet sophistication. Personnel truly want you to be satisfied in every regard. Highest recommendation!

Miinukset: Our particular room on the second floor and back by the garden was perfect, but some rooms, especially on the ground floor, could be on the dark side, but still pleasant.

Plussat: Very comfortable bed Great view to Lake Pátzcuaro Great Breakfast

Miinukset: Welcome and Atmosphere in the Hotel

Plussat: Beautifully done in a stunning location. The owner and the staff were very friendly and went out of their way to make our stay as good as possible. The room was cosy but comfortable with all the 5 star facilities.

Miinukset: A bit far out and since we were the only people there at the time it felt a bit empty and lonely.

Plussat: The room The view The gardens The staff The breakfast

Plussat: Lovely setting on the shore of the lake, tastefully furnished, excellent food, warm and accommodating staff. Not far from town of Patzcuaro.

Miinukset: Nothing.

Plussat: I love everything

Plussat: A remote oasis, we loved staying in the ‘tree house’ by the lake. Staff were friendly and accommodating. Bed was super comfy and amazing views.

Miinukset: Only a 1-2 restaurants nearby but easy to take the collectivo’s if you wish to explore further

Plussat: I loved the pool and the beautiful view! Awesome costumer service.

Plussat: Staff and Location

Miinukset: I would have liked a fan to move air around the room at night. They are cheap enough to supply one in each room, or have a few avaiable upon request.

Plussat: The room and establishment are absolutely beautiful. The staff is lovely.

Miinukset: The sink and toilet had some plumbing issues.

Plussat: I enjoyed the breakfast and also the hotels location.

Miinukset: Although the hotel was beautiful because of its history and preservation it still creeped me out a little bit. Since it is an old building it has that old sense, I do think the restrooms should be updated.

Plussat: Historic quality to the building has been beautifully restored. Rooms are very nicely appointed with furnishings to suit the era.

Miinukset: Nothing. It wasn’t warm enough to enjoy the lovely patios very much.

Plussat: The central location; the old-style property; the pleasant restaurant. The two large beds, and the provisions for having coffee on the inner balcony at night.

Miinukset: The parking lot was about 300 yards away down a street with characteristically uneven pavement. There was no bar, and the restaurant closed at 6.00 pm. Virtually all the guests were not Mexican, which probably explains the relatively high price.

Plussat: The atmosphere was so calming. The decor was beautiful. The traditional antique theme of the hotel really made my stay feel magical. It is also in one of the central plazas. There a many beautiful gift shops and restaurants to choose from. The food at the hotel's restaurant is also very delicious. The staff were all friendly.

Plussat: Feeling of a well managed and welcoming hotel. The feel of the past is omnipresent everywhere.

Miinukset: No specifics.

Plussat: Old well maintained

Miinukset: No coffee maker in room

Plussat: This boutique hotel is as magical as the town itself! The staff were beautiful persons, the room cozy, comfortable and quiet with all the luxury amenities. For me, the biggest plus were the huge patio with amazing decor right in front of huge, stunning gardens filled with fruit trees, hummingbirds, maguey, art and little ponds. It was so nice to be 800 ft away from the main square, even though that square is pretty quiet as well. We will surely stay here again, since we will definitely visit Patzcuaro again! Truly a magical town! Anneli

Plussat: High-quality furnishings and high attention to details.&

Plussat: Perfect facilities, wonderful staff and owner, excellent location

Plussat: Isabel and staff were amazing, and couldn’t have been more welcoming and accommodating. I have stayed at mant top rated hotels world wide and never had such attention to every detail. Above and beyond! The beds were like sleeping on a cloud and in the morning the most amazing breakfast of fresh fruit yogurt granola sweet rolls, fresh juice the the main plate! OMG. You will never be disappointed! Didn’t want to leave. Felt so special while there and the terrace and garden so inviting! Thank you Isabel and girls you are without doubt the BEST

Miinukset: Can’t think of anything

Plussat: THE GREAT SERVICE FROM ALL THE STAFF. ALWAYS READY TO HELP. IMAGINE BREAKFAST IN THE BEST ITALIAN SLOW FOOD RESTAURANT IN TUSCANY BUT IN PATZCUARO, MICHOACAN, WITH AUTHENTIC LOCAL FLAVORS, AND THE MEXICAN TOUCH. THE SELECTION OF MUSIC AVAILABLE IN YOUR ROOM, THE BOOKS COLLECTION, THE PERFECT CONDITIONS AND DESIGN IN EVERY ROOM, THE GARDEN...

Plussat: This is a special destination with an owner/hostess who could not be nicer or more accommodating. She went well beyond the norm helping us solve a huge cargo issue. We will always be grateful. This hacienda and gardens are a quiet magical oasis with luxe sheets, bed and perfect location. We slept so well in a huge beautifully restored suite. We would be remiss if we didn’t mention the wonderful shower with an abundance of hot water. The attention to detail is an extension of the manner in which Isabel does things and she is genuinely the kindest of women. We can’t wait to return!

Miinukset: There is nothing that will disappoint!

Plussat: Close to main plaza. Easy walking distance to most sites. Large rooms and comfortable beds. Beautiful chandeliers and ceilings

Miinukset: Lower floor rooms get all the noise of rooms above. Towels old and frayed first day second day they were better. Coffee pot did not work.

Plussat: Ideal location, parking available, and an amazing staff!

Plussat: Love it, great location, very charming, very clean. A true

Miinukset: Not enough time to enjoy it longer.

Plussat: Everything. Room and staff were great

Plussat: The breakfast was fine, the location was perfect, and the building was full of charm with tasteful artwork everywhere. Our room and bathroom were spacious.

Plussat: Loved it all besides “having to deal with a theft”out of our room! A leather hand bag as well as a bag with new underwear (believe it or not!) had disappeared from a drawer! I reported it to the manager who said the employees had worked there for years..... I let you know to be careful! I did not think it to be necessary to lock everything away!

Miinukset: Said theft ....

Plussat: I like the location, cleanliness and the fireplace

Plussat: Wonderful staff, beautiful rooms with fireplace. Lots of patio seating. Secure parking, great location. You will not go wrong staying here.

Plussat: The view from the room

Miinukset: We did not have hot water in our room. It was hard to get out of the property in the morning. Bar was closed early. They only gave us one hour yo enjoy the Jacuzzi

Miinukset: They charged me for alchohol I didn't drink...

Plussat: The view was gorgeous and the in room fireplaces were a plus.

Miinukset: Our first room didn't have hot water, and after a long day traveling, this was a non-negotiable. I called the front desk twice before someone came. The guy that came saw it didn't work. He said we could take a shower in another room if we wanted to. When I suggested they move us to another room he called his manager to check if this was ok. His manager told him we could move but we would have to pay the difference. I pointed out this was unfair as we were moving because we had no hot water - not our fault. He again left to speak with his manager. When he came back he told us we were able to move. We moved into the new room and I quickly checked if the hot water worked - it did! We settled into the new room and I went to take a shower...this is when I discovered there was no cold water - the water was hot enough to burn my skin off. At this point we didn't want to have to go through the drama of changing rooms yet again, so we gave up and washed up using a towel. Did I mention we also did not have a heater in the second room? At least we put the fireplace to good use...For $170 a night, this is CRAZY. Yes, the views are gorgeous and the rooms have a definite quaint vibe. We in fact went there because we were searching for something calm and quaint for our upcoming wedding. However, the thought of our families and elder relatives having to deal with what we dealt with, at that price point - it's just not worth it to us.

Plussat: View, staff, room

Miinukset: The price

Plussat: Nice building, amazing crew and lovely atmosphere

Miinukset: Internet wasn't working

Plussat: Beautiful grounds especially when traveling with a pet. Staff were friendly and helpful.

Miinukset: Dinner in the restaurant was not good. Deep fried and not very flavorful.

Plussat: The hotel grounds were beautiful, very nice gardens.

Miinukset: We were assigned a room next to a courtyard that housed a restaurant. The restaurant closed at 11pm, and the staff cleaned until about 2 am. They were not quiet about it at all. The windows were actually wood shutters, so there was no sound insulation. As we were in a main thoroughfare, you could hear the drinking crowd coming in at all hours of the night. The staff were back around 6 or 7 am to set up breakfast, and that was noisy as well. Zero sleep.

Plussat: Great breakfast, great location, nice facilities, it is quiet and safe, the only hotel in town with decent availability.

Miinukset: I was charged the reservation twice because the receptionist wasn't paying attention, she's supposed to be customer service but was more focused on other stuff than on customers, good thing I made the reservation on booking as they were able to resolve. Besides they almost didn't speak any English, too bad for being a Western. Finally the parking lot is too small and cars are too close together, even one of the other guests had their car crashed in there because another guest couldn't turn properly, luckily it wasn't me as I had a rented car.

Plussat: My goodness! What a wonderful surprise! An excellent location and a superb value! This small, quaint hotel exceeded my expectations. The room was very clean and so comfortable. The bed and the bedding were so cozy as it got a little chilly the night we were there. The front desk staff was very accommodating in holding our luggage while we took a tour. Would definitely recommend.

Miinukset: The church bells went off every once in awhile which might disturb some people and a dog barked occasionally but not all night.

Plussat: Comfy beds, hot shower with great water pressure! Super staff!!

Miinukset: No wifi upstairs in the rooms

Plussat: The hotel is in a great location near the open market and the centro square. The building itself is large and gorgeous. It was very clean and the staff was OK. The king bed was awesome and very comfortable. The room was very large, plenty of furniture. The shower had plenty of hot water. The room was cleaned and refreshed every day. There was a large and beautiful living area right outside our room.

Miinukset: There was no window in our room. No access to clean fresh air and there was a terrible smell coming from the bathroom sink vents. After a 3 day stay, we finally found the source of the horrible smell and plugged the vents with wads of toilet paper. There were speakers playing music in the corridors that I did not appreciate during siesta time and the music stayed on until about 9:30 at night. With no windows in the room, it was pitch black inside - even during the day. We did not ask for another room - our stuff was already unpacked and all over the place and it seemed like we'd be better off waiting out our stay. We did not see any other rooms with windows, anyway. Also, there is no restaurant or bar attached to this hotel. No coffee available - had to go down the street to the Oxxo.

Plussat: Really nice hotel close to everything

Miinukset: The receptionist wasn’t there at my arrival so an old man had to give me the key for the room and then the next morning I had to check in

Plussat: Location

Miinukset: We could not get heat in our room. We asked the man at the front desk for assistance but he did not know what to do. He should know how to operate the control.

Plussat: Beautiful hotel, Location is perfect! Walking distance of everything (markets, food, coffee shops, bars)

Plussat: The hotel location was perfect in Downtown and quite.

Miinukset: everything was very nice, smooth and peaceful.

Plussat: Beautiful environment in a hotel with a great location.

Miinukset: Room had no outside window so was a little dark

Plussat: Antique and Modern. Great Location. Wonderful Staff.

Plussat: The rooms were charming and spacious and even though the hotel is situated on the main square, the noise was not bothersome. I also loved the extremely high ceilings and rustic decor.

Miinukset: Finding coffee in the morning was a bit difficult. Having a small coffee maker in the room would be nice, or coffee made in the restaurant earlier than when I found it.

Plussat: In the junior suite, amazingly vivid sounds could be heard late into the night. The usual street noise plus babies crying, drunk people, a dog fight, lead pipes falling and cars with subwoofers nearby. There’s also a grand piano and an unlit fireplace.

Miinukset: Front desk staff could not be bothered to acknowledge or help us and rather talked on the phone upon arrival for an extra 5 minutes. The beds aren’t that comfortable.

Plussat: The location was really central

Miinukset: The room had no window and it was so dark....

Plussat: The hotel and staff were extremely helpful, location was excellent, they park your car for you and upon check out they'll retrieve it. Very important extremely limited parking at Patzcuado.

Miinukset: N/A

Plussat: The breakfast was wonderful.

Miinukset: Electrical outlets and bulbs.

Plussat: Beautiful hotel in rustic, traditional design. It contains a lot of wood, potted plants, a fountain and many lovely decorative items. Staff was super friendly. The gentleman who did the check-in immediately (without even asking!) provided us with the region's programm for Semana Santa, pointed out the most recommandable events and informed about temporary road closures we had to keep in mind. The hotel is located on a hill and has a stunning view over the lake including Isla de Janitzio. Our room had a terrace facing the lake. It was so relaxing to sit there at sunrise with a hot drink (the room includs a coffee machine and proper coffee!) and listen to the sound of the wind chimes. The hotel is located on a hill. It is possible to walk down to the center in 20 minutes.

Miinukset: Walls are paper thin, we heard our neighbours all the time. This was especially annoying at night time. The curtains do not block out the light. This is an issue as the hotel premises are very well illuminated at night. Our room featured a lovely terrace, but the terrace door is not secure. It has a lock, but with a little push it could be opened. This could cause issues as the terrace is theoretically accessible for every guest. Close to our room there was a generator that caused regular noises. There is a simple breakfast buffet available, but 165 MXN per person is by far overpriced! No idea if this was a raise during Semans Santa or if the lack of alternatives is exploited here. The hotel claims to be "eco", but house keeping threw away the soap bar we had used only for a day. The last 200 or so meters of the road to the hotel are steep, without asphalt and with huge holes. Parking is very limited and contains obstacles (tree trunks, holes, concrete corners, etc.). WiFi is extremely weak, in our room it did not work at all. But forget about the web, enjoy the view!

Plussat: The property itself is beautiful and clean however the musty smell in the rooms never went away and a bit overpowering. Breakfast was supposed to be included everyday during our stay however one morning the dining room wasn’t even open. Beautiful views of lake and very nice artwork in rooms and outside.

Plussat: Stunning view, great staff and breakfast in BED! A 40-50 peso ride to town

Miinukset: I had the opportunity to stay in 2 rooms. One had decent wifi and the other didn't have any. Rooms were advertised to have either a kitchen or jacuzzi tub but neither of my rooms had either.

Plussat: The view it’s amazing , very romantic at night . It would have been much better if they have the restaurant or bar open so we could appreciate the view .

Miinukset: You can hear all the noises of the guest passing by

Plussat: Very accommodating staff, very friendly and helpful.

Miinukset: Damp and cold and the room smelled like mildew. Restaurant wasn’t open for dinner. We had made reservations for 2 nights but left after the first night.

Plussat: NA

Miinukset: The service was not good and some of the things in the room were not working. Like the jacuzzi, the tv cable, and the room was not very clean. Also there was no breakfast because the restaurant was closed. I was really looking forward to my stay in this hotel but it was a big disappointment.

Plussat: Great location, great view, great room!

Miinukset: The services were not as expected or as mention on the website (no breakfast included, no massage, no spa, etc.)

Plussat: Every thing

Plussat: Every thing

Miinukset: Nothing

Plussat: It's very confortably and near to Patzcuaro's down town.

Miinukset: Every thing like me

Plussat: It's an older hotel with some updates. The room was clean and the staff was friendly. The gardens are beautiful.

Miinukset: There was no AC and the windows are bolted so there is no way to get some breeze into the room. You can hear EVERYTHING the people in the next room are doing.

Plussat: My room was laid out nicely and was attractive but a little dark. The bed was very comfortable. Light switches and outlets were plentiful and appropriately placed. The Internet was good enough. There were chairs and a coffee table in the room. Outside the room was a veranda with good chairs. The garden in front of the veranda was beautiful. The room was quiet. The bathroom was a little bit small but the water pressure was good, as was the hot water. The sink and shower and toilet drained well.

Miinukset: The room lighting could be brighter. I would have liked a better desk and chair combination to function as a work desk.

Plussat: Everything was excelente!

Plussat: The room was lovely - It was a present for a one night honeymoon and was exactly right. The food was fine too.

Miinukset: It was a pity that my friends did not know they had to ask for wood for the chimney, so they missed out on something special. It would be good to mention that you must ask for the chimney to be fuelled and lit.