Pecos hotellia

Plussat: This is a nice hotel in this little town Pecos. There is a lot of European influence in the structure and appearance. In the past the hotel was filled with oil company employees and this trip there was but a few of these employees. There rooms are large and very nice. The staff is very friendly and the breakfasts are complete with good food. We always stay here when we pass this way..

Plussat: very nice aesthetics. Great rooms. Very nice breakfast area.

Miinukset: The price was high for a best western.

Plussat: the front desk guy was fantastic and the hotel looks great inside

Miinukset: the front door had a gap for an Elefant to walk through, the toilet was loose, the noise from kids running around all night, the noise from downstairs and the very cold breakfast area made this the worst stay. Power went out and the entire building is build very cheap and shitty.

Plussat: Customer service was awesome, clean location, room was perfect, and breakfast delicious, will book again

Plussat: Breakfast was superb.

Miinukset: Everything was great.

Plussat: Everything was great from the accommodations to the staff to the awesome breakfast!!

Miinukset: Nothing. Everything was great!

Plussat: Clean, spacious room with a comfortable bed. Good breakfast and a nice pool. Free car wash. Nice well lit parking around the whole building

Miinukset: Didn't like having to ask for a new breakfast card everyday. The towels in the restroom were a little rough, but now I'm just knit picking.

Plussat: Modern. Clean. Comfortable beds. Conveniently located off the I-20.

Plussat: We enjoyed the staff friendly stay

Miinukset: Hot tub water was cold pool was very cold

Plussat: Fluffy eggs Krispy bacon

Miinukset: Beds were not comfortable . Accused of sneaking in pet!?!? Smell of smoke in stairwell and room

Plussat: Cleanliness

Miinukset: N/A

Miinukset: The kids enjoyed the pool area.

Plussat: clean

Miinukset: The elevator was broken and the hotel was a little noisy. Breakfast just so so.

Plussat: Location

Miinukset: The elevator did not work and we had to use the stairs to the 4th floor with children ages 3 and 7.

Plussat: Clean ! Things all in good and very well kept conditions

Miinukset: The front desk seems too new to the business. Need a bit more training I would say.

Plussat: Location and courteous staff. Rooms clean and comfortable.

Plussat: We had a great stay at this hotel, everyone was friendly and very polite! Room was clean and very cozy....the staff gave a little complimentary goodie bag upon check in, thought that was nice. The breakfast bar was very good! Would def stay there again.

Plussat: Your friendly Staff, your breakfast, your pool, everything was perfect.

Miinukset: Everything was perfect, I' m going to go back soon!!

Plussat: We liked the newness and cleanliness.

Plussat: Breakfast was great!!! Such good food. Room was a good size, clean, and quiet. It was so nice to use the indoor pool next door.

Plussat: Great place!!room was clean and well organized lots of space..staff is nice and helpful..I’ve been to over a dozen Best Western but I gotta say this is by far one of the nicest ones I’ve stayed in..Thank You Best Western

Plussat: Very clean. The breakfast was far better than some we've stayed at. We would stay there again.

Plussat: Best free hotel breakfast anywhere. They had real food actually prepared in a real restaurant. They do a great job at this recently remodeled property.

Miinukset: With all the west Texas oil activity hotel prices are too high

Plussat: Very, very clean. Great breakfast! Staff, very accommodating!

Miinukset: All good.

Plussat: Good, clean room Table service at breakfast

Miinukset: Noisy road with trucks Neutral reception staff

Plussat: We stopped when passing through Texas on the way to Dallas. There are two Best Western's together. It was perfect for a quick overnight being right off the interstate. The complimentary breakfast the next morning was tasty.

Miinukset: It was fine.

Plussat: We liked how clean the room was. The staff provided everything we needed and more. Large selection for breakfast

Miinukset: Bathtub floor was chipping.

Plussat: Great team of workers

Miinukset: Toilet unstable, shower head/pipe loose, would not allow us to take food to room . Restaurant breakfast area full of oil worker guys and wife was very uncomfortable with some who stared allot.

Plussat: Close to freeway, breakfast was good.

Miinukset: There wasn't a shower curtain. The lady at the front said the restaurant was open until 9:30pm, we walked in at 9:10pm and they were already closed. If you arrive late there won't be any food choices.

Plussat: I always enjoy my stay. Rooms are excellent. The restaurant and bar on property makes it very convenient

Plussat: Breakfast

Miinukset: Old

Plussat: Clean, comfortable, quiet, convenient.

Miinukset: Address on the reservation was incorrect

Plussat: The manager I believe her name is Stella is amazing. She clearly has trained the rest of her crew to be as attentive and approachable as she was. They took their time to get to know their guests and we're always quick to welcome us into the hotel. They asked how everything was with our room and even offered water and snacks!! Overall I had an amazing experience at Hampton Inn. The team there have set the bar pretty high for the rest of the Hampton Inn locations. I loved it so much I decided to enroll into the rewards program. Hampton Inn will be my GO TO HOTEL while visiting my husband in Pecos!!

Miinukset: The indoor pool was awesome, would like it even more if it had AC or more windows open, it was extremely hot as I sat there watching my kids play in the pool.

Plussat: such a large variety of everything love yogurt shakes lots of fresh coffee

Miinukset: nothing BUT please mark it better to find it from the hwy the very nice front desk man explained the location

Plussat: Awesome indoor pool and delicious breakfast!!

Plussat: The staff was very friendly and welcoming, I had some apprehension coming in b/c of the area, but they quickly assuaged any worry and I felt fine staying there. They also had complimentary breakfast and dinner.

Miinukset: The location is away from the main part of town. There is lots of traffic here from big rigs and drivers. It was an intimidating spot to find after dark, I felt like I was going to get run over by a big rig.

Miinukset: I was escorted off of the property because I complained about someone knocking on the door at 9:15am, not identifying themselves and opening the door. I asked to speak to the Manager and I was told that they weren't there and I told them that someone could get shot opening doors without identifying themselves because we have the right to protect ourselves. The idiot's took it as a threat and called the police. Four officers responded and I was ticketed for criminal trespass and was escorted out of the hotel. I will never stay at a property of theirs again.

Plussat: Great breakfast

Miinukset: Bath tub seemed cheap and not sturdy. West Texas water stinks.

Plussat: great beds, pet friendly

Miinukset: Parking was limited

Plussat: Staff

Miinukset: No Hot tub. No pool. I had to ask for a vacuum for my room, housekeeping informed me that all their vacuums were broken.

Plussat: Clean

Miinukset: No

Plussat: Clean

Miinukset: Expect the noise from the truck traffic, but the hotel was a great stay!

Plussat: The staff was extremely helpful....the young lady at the front desk helped up with operating the remote control for the tv. The next morning the man tidying up outside drove his vehicle to show us where the car wash was & refused a tip. Very nice.

Miinukset: Would have liked a simple list of local channels with their numbers & a less complicated remote control.

Plussat: it was a great location.

Plussat: Breakfast was excellent

Miinukset: Everything was good

Plussat: Easy to locate from highway

Miinukset: The management and staff conducted poor quality of service and feel like I was overcharged for my stay and ignored

Plussat: Very dirty dog hair on covers stinks older and worn out gross AF

Miinukset: It was dirty

Plussat: The staff, the size of the room, very clean and comfortable!

Miinukset: It was 100 degrees in Pecos and the pool was closed. Also the key card, could never get it to work.

Plussat: The stay was comfortable and quite.

Plussat: The beds were soft amd the bathrooms were clean, which was a big deal to me.

Miinukset: The internet was out for a little bit. But that was because of the storm. No big deal.

Plussat: It was excellent,clean,courteous, well lit. The breakfast was so good and well stocked. Will stay again.

Miinukset: The price was not too bad could be a little lower but it was still worth it.

Plussat: When checking in Amber did and outstanding job or answering questions and providing assistance. Thanks Amber. Breakfast was outstanding as was the room and grounds. Parking easy and washer and dryer worked like a charm.

Plussat: Breakfast included. Clean hotel.

Miinukset: Couldn't turn on the shower no matter how hard we tried.

Plussat: It was super clean. Friendly staff and fast check in. Easy access from the highway and incredible breakfast. I would highly recommend staying here.

Miinukset: Nothing, I like everything about it!

Plussat: CLEAN! Comfortable. AMBER at the front desk SO LOVELY!!

Miinukset: It was all good!

Plussat: Clean comfortable room. Staff friendly and professional.

Plussat: Nice and clean

Miinukset: Charging cord was ripped off during the cleaning. They left it without comments.

Miinukset: A little tired, but not run down yet.

Plussat: All good. Thank you.

Miinukset: All good. Thank you.

Plussat: Very ripe fruits the sausage was raw

Miinukset: room and restroom

Plussat: Very friendly desk staff and convenient location!

Miinukset: Built as a series of townhomes, this is a maze. My room was small and although updated is not much you can do with these spaces. It also felt unsafe although gated entries, in part because of the alley-like feel between all the townhouses

Plussat: Clean room, comfortable bed, and proximity to where I visited.

Miinukset: The elevator was out of service. And the floor as soon as you enter the hall had clumps of dirt, rock, and dried mud. Especially from the East & West pedestrian doors. I know there is heavy oil field traffic, but it looks to me that it just has not been cleaned in some time. No value for the price per night. I stayed with a competitor 2 nights prior for approximately $20.00 more and received a bigger room, clean facilities, and more amenities.

Plussat: The front desk clerk and staff were very polite and professional. The location was perfect for my business trip. Good variety of breakfast.. Excellent.

Miinukset: Just the elevator was broken. We stayed on 2nd floor so it wasn't that bad. Could get fixed for our next trip.

Plussat: Lay out Cleanliness No odors in room Comfy bed Friendly staff

Miinukset: Noisy ac unit

Plussat: Newer building right off the highway. Small but good breakfast.

Miinukset: Check-in was a little rude when clerk was placing her personal food order. Also tv would constantly lose cable. Tons of other newer hotels in Pecos I would try if back in the area.

Plussat: Great customer service!

Plussat: Clean, spacious comfortable room, good breakfast, good facilities

Plussat: Breakfast was good

Miinukset: Dirty used towels were left in restroom door, used soap and shampoo bottles were left on tub. Front desk help was hard to come by had to wait for about ten minutes to check out and get my receipt. was not told the hotel would be under construction.

Miinukset: Mold in bathroom and pool area Ants around pool

Miinukset: Room heater did not work and room was cold Blow dryer did not work Toilet did not flush, had to dump water in to flush it There were no towels or wash cloths in room Hotel had no was cloths at desk; had to use hand towel No toilet paper in bathroom or room, had to use kleenex

Plussat: See below about breakfast. Location was very good. The bed was comfortable.

Miinukset: We were first sent to room 204. When we went in the room had not been cleaned and we had to be transferred to room 209. The heater seemed to be on the blink as no warm air came out even after I adjusted the thermostat. I do not like the fact that the "black out" curtains won't close. The next morning was was a Sunday and even at 7:30 am the scrambled eggs were dry and almost gone. There was only about a half an ounce of the sausage gravy and it was almost burned to a crisp. There were no plates. The coffee was fair for my taste, may have been fine for everyone else. The sausage links were good and the apple juice was excellent.

Plussat: Breakfast was amazing....

Plussat: I enjoyed the hot tub. The front desk clerk was very friendly.

Plussat: Room was very clean & spacious! The night employee was very sweet.

Miinukset: The washing machine worked, but the dryer did not work. The sweet employee offered to dry the clothes for us, but I didn't really like the idea of somewhere else handling our clothes. The hallways were horribly hot!

Plussat: The bed and pillows were very comfortable. The breakfast was pretty good.

Miinukset: The sheets had what appeared to be small blood stains, there were napkins shoved in the couch cushions and the couch appeared to need vacuuming. The hot tub wasn't working which was super disappointing.

Plussat: Fast access to the interstate.

Miinukset: The room was filthy upon check in and housekeeping did not refresh the room the whole 3 days I was there. Manager was of no help either.

Plussat: The breakfast was great. And the room was very clean and comfortable...loved the bed.

Plussat: Clean

Miinukset: Hotel staff was rude. Would not assist us with our questions.

Plussat: Very helpful and Friendly staff. Very clean and comfortable!

Miinukset: The town itself, very industrial.

Plussat: Good price for the area where oilfield has driven prices sky high.

Miinukset: The breakfast was not very good. Waffles tasted weird and the drink machine had to be tweaked to dispense orange, apple juice ect. Beds were a little too firm.

Plussat: very good

Miinukset: two much noise in hallway slamming doors

Plussat: Great breakfast choices. Loved the Texas waffle maker. Best hotel I've stayed in recently. Super friendly staff. Clean and comfortable rooms. Shower was easy for my sister to walk into. Overall, awesome place to rest. Wish we could have stayed longer.

Miinukset: Add fruit to breakfast. My sister is vegan. No good options for her, unfortunately.

Plussat: Food decent.

Miinukset: Coffee awful. Doesn't mapquest or Google correctly. Look for the Hampton Inn to find. Phone busy for over 2 hours so staff was no help. Coffee maker in room didn't work

Plussat: The bed was extremely comfortable. Staff was quick to replace an alarm clock that had been well used beyond being able to recognize AM/PM on face. Have already recommended this to another family member.

Miinukset: A little noise from the interstate but that was expected since most of the hotels/motels are also located along the interstate.

Plussat: Convenient and friendly.

Miinukset: Road noise from I-20 made sleeping very difficult. Next trip I will request a room away from I-20.

Plussat: Location

Miinukset: Parking

Plussat: I liked how clean and well-maintained it is. The room smelled good and the bathroom looked remodeled and modern. Also, the bed was extremely comfortable and the staff was friendly. The breakfast was small but the coffee was good, various juices and different options for a quick breakfast on the go. My kids liked it too. Overall, a great stay!

Miinukset: I liked my stay in every way.

Plussat: Very clean

Miinukset: N/A

Plussat: It was very quiet. The heater AC unit wasn't noisy when it kicked on and off. We didn't hear any street noise or noise from other guests.

Miinukset: The lights outside the hotel weren't on at night, so it was kinda scary. Even if they put low lights out would be good.

Plussat: Clean and comfortable. And it was quite.

Miinukset: It was a bit pricey but obviously in demand

Plussat: Just the reception guy!

Miinukset: Very expensive for what offers!

Plussat: They met our every need for a place to stay on our long road trip.

Miinukset: There was an artificial plant in the corner of our room which was terribly dusty. That is understandable since it would take too long to dust all the individual leaves. I would enjoy the room better without the plant. It isn't needed for the overall attractiveness of the room.

Plussat: Nice staff. Room good size.

Miinukset: Said it had a breakfast but it did not. Pool was empty.

Miinukset: Cheaper on expedia but their site kept stalling. Annoying. Not the hotel’s fault though.

Plussat: Staff very welcoming.

Plussat: Everything but the price

Miinukset: The price

Plussat: Stayed here before safe property haven’t gotten anything missing from my truck. Like that you can park in front of your room ! No stairs to climb which is a plus !

Miinukset: Noting significant minor things but not worth mentioning more of a personal preference.

Plussat: The mouse eating styrofoam when mites were still on.

Miinukset: The weekend help was the only thing nice I've got to allow.

Plussat: The staff was extremely friendly!

Miinukset: Motel was filthy. The walls were covered in god knows what.

Plussat: Cleanliness, rate, customer service, frig, microwave

Miinukset: Location was ok No hangers No coffee

Plussat: It’s a pretty good place, reasonably clean. Good place to stop when work is slow around the area! Reason being their rates are normal and reasonable during the slow times in oil fields. When there’s work there’s price gouging 2.5X the average $55-60 a night for a motel like this.

Plussat: Nothing

Miinukset: Everything

Miinukset: There was no lock on the sliding door and it sliced my finger almost to the bone. Bugs got in bc if the gap from the lock. Bed was comfy. Place was super outdated and kind of dirty. Management (indian gentleman) was rude AF. Ice machine was unplugged. Pool was amazing though!

Plussat: Location.

Miinukset: It could’ve been cleaner.

Miinukset: Booming oil town waiting for the boom to stop. Room was filthy. There was a left over wash rag hanging on the shower head. Carpet completely stained. I have had some bad motels. This took the cake by far. On top of the terrible room, it was expensive.

Plussat: Very disappointed .

Miinukset: Everything about the Hotel. Staff, Room, Cleanliness, Food left in Room Fridge that belonged to previous guest.

Plussat: It was a cheap room

Miinukset: It smelt atrocious and the breakfast was not very good.

Plussat: The staff was busy. The maintenance people were busy and working on the hot water problem. Carol at the front desk was great. She managed problems as they occurred with the guests and managed to update her maintenance logbook. Breakfast was good. The second room was better than the first. There is a Chinese restaurant inside the hotel and it is very good.

Miinukset: The first room was in poor condition. There was no hot water, but that was due to a leak in the hotel system. The maintenance people fixed that problem quickly. Then we found the bathtub had a water nob that was broken off completely. The staff was notified and we were given another room.

Miinukset: Room door would not open fully, stuck on the floor. No hot water when first arrived. Porcelain on sink worn off, water stains on hall ceiling, poor dried out breakfast items. Light bulbs burned out. No elevator.

Miinukset: The manager is very rude. He will not help you with anything that has to do with billing.

Plussat: Our rooms each had a sliding glass door which opened to the courtyard pool area.

Miinukset: Ice machines did not work. Easy access from outside did not feel safe. Breakfast was not available until time posted on sign or in rooms. Attached Chinese restaurant food was awful.

Plussat: Comfortable bed

Miinukset: Tub was clogged

Plussat: Staff was Great. She felt bad for room. Not her fault.

Miinukset: We were given our room key and get to our room and it was never cleaned! It was 7:30 pm and check in was at 3 pm. They just moved us to whatever was available. Toilet was acting weird but we just slept and left. Was disappointed. Parking lot was full of potholes and trash.