Best Western Hotel Quattrotorri Perugia

Hotel is located really out of Perugia and if your plan is to explore Perugia old town I would recommend to choose another location, especially basing on fact that Perugia old town is located really on the hill. Staid here several nights on Christmas time and experience was ambiguous. First room was a little bit shabby and strongly waiting for some renovation, with shower fixed on the wall, with strange smell from the wash basin, with really dated furniture. But when the reception staff heard our complaints to change the room they followed and we switched to another building with renovated rooms and corridors, however bathroom was still far from modern, however much better that previous. Room was enough big, a little bit too dark with only one small window. Bed mattress not extremely convenient though acceptable. Housekeeping and cleaning services were not really nice. Wifi connection ok, the only problem was in the breakfast room, by the way, please take into consideration that breakfast room is really cold and it is worth to put on warm pullover for breakfast. Breakfast itself was all right, merely good variety, coffee quality ok. Underground parking free of charge. Hotel is located in industrial area, not really nice for a walk in the evening, I would say in is a kind of big faceless business-hotels for only one overnight. Staff: strange thing, but some days reception employees were really nice and helpful but several days we faced really poor service quality and strange attitude as if we are absolutely not welcome. Taking into consideration that we are speaking about Best Western chain hotel, I would say that some staff trainings are required. At the same time I have to admit that breakfast room staff was friendly. All in all this hotel is acceptable but I would not recommend you longer stay here, it is a proper place for overnight when you are travelling around the region by car and just need a so called ‘normal’ hotel.

Polite personal

Very cold at the hotel:(