Petrópolis hotellia

Plussat: The property was in a nice location close to the Center of Petrópolis but also unite secluded from traffic.

Miinukset: I didn’t like the breakfast very much as it was not as good as I was expecting based on previous comments and pictures.

Plussat: Distinguished settlement, nice owners, colonial atmoshere

Miinukset: Be sure that there is no celebration/ marriage planned within your stay

Plussat: Gorgeous place where you feel so close to nature.

Miinukset: This property is so clean and all the staff and owners are so nice and welcoming. My mom and daughters loved their stay at Vila. Too bad our trip was so short.

Plussat: The staff were amazing, the place is taken special care, both in terms of cleanliness and details to decoration. Very comfortable with very good breakfast. Definitely recommend it

Miinukset: Nothing to complain

Plussat: Beautiful place a lot of nature around, quiet and very secure.

Miinukset: I didn’t see anything that I didn’t like !

Plussat: Staff and environment are perfect!

Miinukset: Anything

Plussat: The room and location were perfect! Also the staff was very helpful and always willing to serve.

Miinukset: The only thing that could have been better was the weather, but I guess the hotel staff couldn't fix that...

Plussat: Easy to reach (by car though), staff very attentive, great breakfast, wonderful views

Plussat: Its a special place to go with pets

Miinukset: The room was small

Plussat: Wonderful location, facilities and staff

Miinukset: Wonderful location, facilities and staff but a bit overpriced... will come back though.

Plussat: Amazing staff, very kind and attentive. The breakfast was bountiful and fresh. The lounge was very comfortable, warming and tasteful. The spa was clean and refreshing. The tennis court (with rackets and balls provided!) was well maintained. The garden was abundant and fragrant and tidy. The rooms were stylish.

Miinukset: Nothing negative to say.

Plussat: Staff was nice.

Miinukset: The rooms, the furniture and the entire pousada are a little old and require a refurbish.

Plussat: The location is amazing if you would like couple of nights stay with the nature . The breakfast is severed with a view, on a higher point in the property. Staffs are nice . English speaking receptionist available, so English speakers won’t have communication problem. Different therapeutic baths and massages available . Its value for money

Miinukset: The property as a whole is very nice . However , the toilet in the hut we stayed is noisy. It was flushing by itself every 2 minutes . Better to check before you take the room or carry few bottles of rum . The last 50 meters drive to the property is slippery when it rains .

Plussat: Location and the people working there are great! Breakfast is good!

Miinukset: The room can use some maintenance, toiletseat, showercabin, soapholder (rusty), fitness facility (closed) due to broken equipment, we were staying in the standard appartment, all little things so we didn't mind for one day.

Plussat: Comfortable bed, and excellent food. Atmospheric colonial building. Just a few minutes walk from museums and shops.

Miinukset: I tried hard hard to think of a problem. The best i can do is I needed an extra power socket near the bed. Pedro II obviously did not need to charge 2 cell phones and a camera in 1875!

Plussat: Great location, beautiful building, friendly staff

Miinukset: After two days we had to ask if the room could be cleaned (take out garbage etc). Cleaning wasn’t great in general (cockroaches in hallway). Pool was broken. Waffle maker was broken.

Plussat: Nice place and location. We spent only one night for the weekend. The tea time was great and included . It was cold outside .

Miinukset: There was cross contamination between the coffee and hot water containers. They brought me hot water to my table. It’s chic place , the price and the area. But the service is not efficient for a chic place. For example: they forgot to tell that the AC is also heat. We went to the restaurant and they forgot what my husband asked for: a rare steak. Our room had a problem, the toilet was not working suite 4. They offer to Change and we did it.We changed immediately. But Suite 2 , you can hear the chairs from the restaurant, we were below the restaurant.

Plussat: Wonderful experience in Colonial architecture design and atmosphere with warm staff that is eager to help

Miinukset: The bed may be improved

Plussat: The location is perfect. We could go to all the main spots on foot. Perfect sauna na d indoor warm swimming pool. Afternoon tea and hot chocolate and muffins as a courstesy. Special beds, nice linen, excellent restaurant with a French chef. First class remodelled mansion. Friendly staff We just loved it

Miinukset: Everything was really nice

Plussat: Beautiful neoclassical buildings, amazing location, delicious food, very friendly and attentive staff.

Miinukset: Everything was great.

Plussat: Beautiful historic building and friendly staff. The breakfast and 5 o'clock tea were wonderful!

Miinukset: Musty smell on the corridor near the bedrooms and weak wifi at times.

Plussat: Everithing

Miinukset: Nothing

Plussat: Elegant Hotel old fashioned very quiet spacious room with large balcony and antique decoration and furniture that I loved

Miinukset: The massage and spa access was difficult to get. The service has to be improved to meat the standarts of this kind of Hotel, although the good intentions of the young and smily team.

Plussat: Good location, Beautiful place

Miinukset: ugly and old room, cold water in the shower during winter time. Room heating was broken. weak breakfast, no gluten free options

Miinukset: Terrible service. My wife spent 40 minutes to take a bath because the water was cold and the service was very unpolited to take care of the situation.

Plussat: Amazing and friendly staff and great breakfast

Miinukset: Although the bed and bath were clean the stains on the walls and towels made me feel like it wasn’t clean. They should update if possible some stuff. Tiny ants and spiders in rooms but it is Brasil.

Plussat: Everything was excellent.

Miinukset: Only remark is the need of a non slip carpet at the shower.

Plussat: Friendly reception, could nake the check in earlier, good breakfast

Miinukset: -

Plussat: Really cute guest house, cozy and great rooms. Wonderful location.

Plussat: it was super good

Miinukset: the noisy cathedral, but it was necessary the culture

Plussat: Loved the bucolic atmosphere and the location of the hostel

Plussat: Everything was perfect!

Plussat: Excellent location.

Miinukset: No WiFi in the room.

Plussat: The location is near all tourist attraction.

Miinukset: Ask for higher rooms, the view in the lowest ones is not pleasant.

Plussat: Proximity to my gym I was training at, & other shops. Good shower.

Miinukset: Queen size mattress is just two twins put together; makes it hard to sleep in the middle of the bed. Small selection of TV channels in room. More out in commons area.

Plussat: The breakfast including the eggs was wonderful. Everyone loved it/

Plussat: Good size room, Balcony

Miinukset: Room was in front of the pousada, so a lot of traffic noise. Swimming pool was dirty and couldn't be used.

Plussat: It is a great place, very well kept, clean, great location and very professional staff.

Plussat: Excellent breakfast. Nice afternoon coffee with biscuits. Pool table area and TV lounge very nice.Winter fire would be very cozy.

Miinukset: They took a long while to service rooms. We left the property at 0900 Sunday and when we returned at 1430 room still not cleaned.

Miinukset: the room.

Plussat: Great location, early check in possible, good breakfast

Miinukset: Strange smell in the room, no window (just a small and covered one facing a tiny inner court)

Plussat: It`s a very nice place to stay in Petropolis, very safe, calm and with great view. Excellent breakfast and the staff is very kind.

Miinukset: The pillow could be better.

Plussat: great place, great value, great breakfast. Highly recommended

Plussat: Breakfast, location, cleanliness

Miinukset: Rooms are not sound proof, you can hear noise from the other rooms, mainly TVs on high volume.

Plussat: Breakfast was fine.

Miinukset: There was no connection to cable TV though they stated there would be.

Plussat: Excellent location, center of Itaipava.

Miinukset: No breakfast either day since it starts at 08:00 on the weekend and I had early tee times in a golf competition. This is a common problem in Brasil.

Plussat: Breakfast was great.

Miinukset: Bathroom too small

Plussat: The view is beautiful, the rooms have privacy, very good bed and bathroom, and very good restaurant and staff.

Miinukset: Hard to contact reception by phone and could be cleaner.

Plussat: The view is amazing. Want to go back some day.

Miinukset: We got a bedroom with stairs and the bathroom was in the first floor.

Plussat: Great place, but bit far from the city, so would make a perfect escape, but not the best option if your plan is walking around Petropolis.

Miinukset: Far from city center

Plussat: Quiet, nice place, nice breakfast.

Miinukset: The road to the hotel is a bit bumpy and difficult to drive at night but dont go with a very small car if possible.

Plussat: Location is great , staff is very friendly, restaurant very good

Miinukset: Rooms need renovation and much better cleaning

Plussat: Breakfast was really good, bed really comfortable and staff very gentle and prestative.

Miinukset: We stayed on the room with the spa tub. The shower was on the tub as well, but since both were in the corner of the room itself instead of a bathroom area, the room ended up moist and the floor wet quite a lot. They should rearrange this better in my opinion.

Plussat: Clean rooms, friendly staff.

Miinukset: Breakfast was mediocre. Swimmingpool was a disappointment, small, dirty. My kids are eager swimmers. Here they kindly refused. Less favorable value for money ratio.

Plussat: Great fresh breakfast

Miinukset: Th

Plussat: The hosts were very friendly, and the breakfast included was excellent

Miinukset: They charged my credit card even though I was to pay in cash

Plussat: Silence during sleep hours

Miinukset: Late night front desk man didn’t explain so well the rates for my accommodations

Plussat: Very close to the historical center of the city. Clean and well organized. Amazing wi-fi service.

Miinukset: The house is historical and a bit noisy from the traffic on the adjacent road.

Plussat: Pousada compound is big and lovely. Staff. Breakfast simple but nice.

Miinukset: Cold shower both days; apparently you need to call the reception each time so they switch on your shower water heater. Heavy smell of humidity in the room. Simple rooms.

Plussat: Absolutely beautiful place to come and find peace and tranquility. The chalets are very quaint, clean and spread out so you get a lot of privacy. The staff are super friendly. The natural pool is really something special. Will definitely come back here one day ❤️

Plussat: - The view and the landscape are awesome. - Loved the rustic style - Staff at the restaurant was great (the guy from Minas was especially cordial and serviceable). - Great place for people who want to stay away from urban areas, noise, traffic or pollution.

Miinukset: - The "multi-sport" court needs urgent maintenance - Windows and doors are not perfectly sealed, so bugs did not let us sleep well. - The pool was not transparently clean - It is not easy to move in the vicinity of the hotel without a car. Taxis can be called from Petropolis, but they take more than half an hour to come to the hotel and are rather expensive. - Not an ideal place to stay if you plan to visit Petropolis (or even Araras) without a car. - Breakfast needs more variety. Pancakes were cold.

Plussat: Beautiful place! Awesome staff!!!

Plussat: It was great

Miinukset: The long walk up the hill overall great A pick up service if you don't have a car

Plussat: Location near the national park and the splendid view, personel ,breakfast, natural pool

Miinukset: Whats not to like .

Plussat: Great views & lovely staff (not much English)

Miinukset: the road’s not great getting up there & limited food choice

Plussat: The location is absolutely stunning.

Miinukset: We were here on a weekday, and we were alone. There was one male staff member present when we arrived, who was quite unfriendly and definitely not welcoming us. The cabin was not very clean and the dinner was bad - a pasta bolognese was one of the few options available for us that night. Not what we expected at all!

Plussat: A pousada to relly relax

Miinukset: Dinner only till 7pm (during the week?). No wifi at the room.

Plussat: The location in the mountains was beautiful. It's definitely in a remote setting and not the easiest place to get to. Great if you want to commune w/ nature.

Miinukset: The shower did not have hot water and the drain in the shower also didn't work so it was not functional. It wasn't exactly the cleanest and even in the lodge there were lots of flying bugs stuck in the windows.

Plussat: excellent !

Miinukset: i don't see... the weather ?