JW Marriott Phoenix Desert Ridge Resort & Spa

love the lazy river area, which is THE main reason we stay here once a year.

The "extended" full bed (as they called it) was sooooooooo terribly small. I had to share with my sister and it was literally a glorified twin. It was high off the ground but the extremely narrow width was ridiculous, for the money we paid per night. Next time we'll get a king and I'll bring an air bed with me...will be MUCH more comfortable. Also, they were steam cleaning the carpets on a Saturday right in our hallway. So, there were pipes and hoses and cords everywhere that we needed to navigate around... not to mention the horrible "wet dog" smell that permeated the entire area. Why would they not do that on a week day when perhaps there are fewer guests?

Everyone was very helpful in the check in process amd we were able to check in early.

Stayed here many times before and parking was free. They now charge a daily parking fee which just feels like another way to overcharge. Isnt that what the resort fee is for??

Security at pool on Thursday evening very rude! Told us pool closed at 10pm, and we told him would be leaving as soon as we were finished smoking our cigarette. The security told me, “ I don’t want to have to come back in 30 minutes and kick you guys out”. Very rude!