SpringHill Suites by Marriott Pittsburgh North Shore

The front desk people are definitely the best, they really went above and beyond to accomodate us, the hotel manager allowed us to do a late check out to fit our flight schedule!! Breakfast is good, fresh fruit, yummy scones, good coffee, ham, cheese, croissants, yogurt, fruit juices, good coffee , the ladies prepping all are very nice, kept all clean and tidy. SOHO restaurant was good too!

The room had a very strong marijuana smell, we requested another room and the front desk promptly did so. The bathtub was not draining properly, we had about 3 in of water in the tub while showering. There is no fan in the bathroom therefore it was very foggy. The 2 toilet paper rolls were more than half way used when we arrived, it was not enough for the 3 if us. We had a male hotel employee open our door without knocking ,perhaps thinking that we had already checked out (we were allowed to stay past the regular check out time), we didn't want to complaint at the front desk because we think it was a honest mistake, miscommunication . The hotel is in an area with sketchy people

The ability to make fresh waffles. Fresh fruit

There was nowhere to sit during breakfast. It closed up just before the allotted time. For the cost, the bathroom soaps etc should have been better. It was the quality of a strip hotel. The bar adjacent needs work to make it nicer. Price was almost doubled because of the Steelers Game.