Red Roof Inn Plano

No clean, the hotel make withdraw in my account 2 times.

Nothing

Rude manager and employees

Nothing

Nasty smell, dirty surrounding and homeless people everywhere

There really isn't much to like about this property...With one exception!! The one maintenance man that is employeed!!! Zach, runs his butt off day and night trying get get all the rooms fixed and up to a higher quality than what the manager (John) cares to. I've heard Zach tell John not to rent out certain rooms because of different issues that they have and John does not call(((( ... The pool is open but they put way too much chlorine in it you can smell it before you even get into the pool area and it definitely burns your eyes if you open them underwater. The only other thing that I can say that is a plus is that it's cheaper than most of the other ones around.

The manager has a cold non caring attitude. He only pretends to be courteous and accommodating until he gets your money. I have also heard on several occasions the way he speaks to his employees when he dose not think the guests can hear him. (Very demeaning and rude!) I have also heard the maintenance tell him not to rent out different rooms because there are things wrong with them but he does so anyways because he's all about the money!! Well the money isn't going to be there if he has to refund his guests because the rooms are dirty, have roaches, and/or many of the necessary features do not work properly ( toilet, shower, AC, door knobs / locking mechanism)