Plano hotellia

Plussat: I thought the design was kinda cool new exercise eguipment was nice. Wifi speed was fairly good but I am spoiled to my 200 meg at home

Miinukset: Beds and floor were dirty No breakfast not even continental Electrical plugs were too hard to get to

Plussat: Clean hotel, conveniently located

Miinukset: I had a leak in my ceiling. I had to ask for a room change.

Plussat: Cleanliness and modern touches

Miinukset: In-welcoming and cold

Plussat: The rain shower head

Miinukset: The concrete floor was cold, not enough rugs in room. Shower floor very slippery.

Plussat: I love the look of this hotel, it has a very fun feel to it. On top of that, they might just have the most comfortable beds in the world. It feels like you are being hugged all night long. Lastly, the shower heads are the waterfall type that just rain down on you and I found them quite pleasing.

Miinukset: The only con was that the hotel was clearly at capacity due to a training session that was in town. I had no hot water on one of the 2 days that I stayed there. COLD shower. Also, the wifi was very slow, probably because there were so many people on it at once.

Plussat: The front desk supervisor Theo is a very polished and thoughtful professional. He was very attentive and accommodating.

Plussat: Great customer service elegant rooms awesome price

Plussat: The design it was different.

Miinukset: Continental breakfast

Plussat: The restaurant was great! Everything about this place is modern and upscale. Great atmosphere for all ages. Will be staying several more times.

Miinukset: The only thing that we had experienced here was that the night we stayed was during a wedding. There was several people that were super drunk and one person passed out right beside the check in counter. Figured that they could do something about that but no one seemed to care up front.

Miinukset: the hallways on the 2nd level were very hot - the road sign was covered by tree limbs - very hard to see even on the other side of the expressway. i was charged for 4 adults when i only had 2 adults and 2 children ages 5 and 3. when asked about this they said that they would not have charged that but would do nothing about it. i did not notice this charge until i was checking into the hotel. maybe you can do something about this charge?

Plussat: Rooms very clean and even through a renovation process they have done a great job of meeting all of our needs!

Plussat: Nothing

Miinukset: Smelled horrible

Miinukset: While the beds and the bathroom were clean, the carpets were old and dirty. Some sort of headache-inducing deodorizer had been sprayed in the room. The corridors were dirty and dimly lit. The airconditioner made more noise than a diesel engine. There was no Wi-Fi (I was told that they were changing providers, and that I could try to "steal" a connection to a neighboring hotel's network).

Miinukset: The building is in disrepair. I had wall paper pealing throughout the room, water damage that was not taken care of as mold growing on the ceiling as a result. People who would smoke outside, their smoke would ventilate into the room.

Plussat: Friendly staff, clean room

Miinukset: Carpets worn, elevator needs work,

Plussat: Clean room. room smelled nice.

Miinukset: Hallways were dark and gloomy. Internet access was spotty. in room on bed good. in chair next to it almost nothing. Seen people on computers sitting in hallway.

Plussat: staff very good

Miinukset: VERY VERY DIRTY IN FRONT ENTRANCE THE HALLWAY VERY DARK LOOKING. NEED TO BE BRIGHTS NO MICOWAVE

Plussat: Food is good, and interior room is nice and clean.

Miinukset: The building is under renovation, and appears old and dusty. Neighbor is loud with party and music, but no one intervenes.

Plussat: The place was nearly empty...which is also a little creepy. The guy at the front desk was friendly and efficient.

Miinukset: It's easy to tell this was formerly a smokers hotel. Due to my back issues, I had to sleep on the floor. When I woke up I felt like I'd spent the night at a nightclub that was full of smokers. My sinuses burned and my sense of smell was out of whack for a couple days after. There were a handful of trash cans in the lobby catching leaks while it was raining. The WiFi was strong but didn't take traffic the whole time we were there.

Miinukset: there were ants in the hotel room, on the soap on the t.v the wifi wasn't working 90 percent of the time. very dark and gloomy hotel.

Plussat: Convenience

Miinukset: Yes pool was not open beginning if Texas heat very disappointed

Plussat: Was surprised to find such a gem in the rough. Really loved the entrance of the hotel. Beautiful. The stay was great as well as the pricing. Will book again, hopefully there pool and fitness center will be open by then.

Miinukset: Location wasn't all that.

Plussat: The spa bath

Miinukset: No breakfast

Plussat: Clean, large suites. Friendly, accommodating staff. One of the few hotels still serving some sort of breakfast (packaged grab-and-go items) since Corona started. Hand sanitizer is EVERYWHERE. Even in the elevator. Enjoyed it so much I extended my stay.

Plussat: Location

Miinukset: no air circulation in the room very dry

Plussat: Great value for price. Hot breakfast was great!

Miinukset: Facilities could use some attention but quite adequate.

Plussat: Checking out is what I liked best of this hotel. I worked extra hours so I wouldn't have to be at the hotel. Smelly, dirty place. I'm

Miinukset: Elevator smelled so bad as well as the hallways that I literally covered my nose until. got to my room. Breakfast was just sad. NEVER again. I'm

Plussat: Location

Miinukset: nothing

Miinukset: You need a floor length mirror for us girls to put on makeup and breakfast should have more lean protein and fewer pastries.

Miinukset: The staff was not helpful. Examples: When asking for towels the front desk guy said to come get them yourself (We paid 25 dollars to check in early and wasting the room was ready.) Secondly we checked and while doing so left shoes at the desk. No one call

Plussat: Comfortable sheets and pillows

Miinukset: Had some nice finishes, but looks like the hotel was in need of some TLC.

Plussat: The ambiance

Miinukset: The breakfast

Plussat: not much. the shower worked

Miinukset: the towels were scratchy, the floors were dusty, took 3 hours to get towels after request, ac was poor, beds were squeeky and saggy

Plussat: The bed was super comfortable, the staff was super friendly and helpful and the bed was amazing.

Miinukset: The first room smelled like mold. The beds were harder than a pull out couch that is old. The rooms were noisy. The staff wasn't nice or knowledgeable. Stay somewhere else.

Plussat: We loved the location. The rooms are spacious. The beds are comfortable. Their TVs have Netflix and Hulu so you can access your account and watch good shows without having to pay for higher WiFI for streaming. My friend forgot her toothbrush, and they had one for her. We werre running a little late getting a late breakfast near by, and they let us have an extra 30 mins which was enough time to get us checked out. I left my iphone charger there, and they were so helpful to let me get it back. We enjoyed our stay so much we will go back again next year.

Plussat: I loved the proximity to all the great shops restaurants, and bars!!

Miinukset: Nothing

Miinukset: Everything was broken in the room

Plussat: Around the area there are other hotels for same price but way better.

Miinukset: Employees are people with no knowledge of what they are even doing. Except the cleaning people. Front desk guy made us wait 3 hours to go into the room. After spending about 500 dollars we did stay less than an hour after checkout and the guy came so rude to get us out if not he was going to call the cops. Like if we were criminals and not customers.

Plussat: The only positive that I can come up with is a decent location. But not sure how this place isn't rated 0 stars. Sketchy place and reason why near all the reviews are terrible. However, if you want to test the waters - by all means go ahead!

Miinukset: Place reeked of smoke, absolutely filthy, very shady characters and activities going on here.

Plussat: Price, staff and location

Miinukset: smells, dirt or food smudges (which could easily be wiped off) on the walls. You kind of get what you pay for. I would probably stay again. Hopefully they will have cleaned it by then. :-/

Plussat: All was clean and area was good too. Definitely would go back

Miinukset: Overall clean and friendly

Plussat: Bed.

Miinukset: Did not give more coffee in room for second day.

Miinukset: Loud false alarms in the middle of the night, 3 days in a row

Plussat: Location

Miinukset: When I went to check in they said they didn't have my reservation nor did they honor the price I was quoted. I called the customer service number on my confirmation and was told that the hotel would honor this rate. However when I got my checkout bill it was at the higher rate. So I called customer service again, they called the hotel and then let me know AGAIN that the hotel would honor the lower rate. I had to wait for the hotel to figure up the amt to refund me and it was resolved but would have been much easier if the lower rate would have been used all along. Also not sure why they didn't show that I had a reservation!

Plussat: Staff was very friendly and the room was spacious. There were only two travelers in our party for this trip but the room was big enough to fit two more easily. I would stay here again anytime I travel to the area.

Miinukset: My mattress was uncomfortable and pillows were lumpy.

Plussat: I love the high ceilings and large room. Everyone here has been so nice and helpful! I will try to stay at this hotel brand as often as I can!

Plussat: Spectacular property that felt like a hybrid art gallery/hotel. Staff was tremendous. Everything was top notch.

Plussat: Everything about the hotel was new and well taken care of. The breakfast was good as well.

Miinukset: The only way to get into the hotel was a little bit confusing for someone who wasn't familiar with the area.

Plussat: Staff

Miinukset: Breakfast could have been better they had same food both days

Plussat: Very clean and colorful. Excellent beds.

Miinukset: No

Plussat: new, clean, had a great breakfast, quiet

Miinukset: a little far from where we wanted to be, but it was a straight drive

Plussat: New and clean, very helpful staff

Miinukset: Breakfast timing ends too soon (till 9.30 am)

Plussat: I had an issue with some guests above my room. . The rectified very quickly both nights.

Miinukset: No

Plussat: It was new & the front desk staff was super nice & friendly.

Miinukset: N/A

Plussat: Awesome hotel with affordable price.

Miinukset: Could use some better breakfast options

Plussat: This is a newer hotel with well decorated rooms and public areas.

Miinukset: Internet was slow. Water pressure in the shower was also low.

Plussat: Friendly staff Large out door fire pit Newness of facility $23 bottle of Sauvignon Blanc Marketplace in Hotel Bar and Lobby area with fireplace and tons of flat screen TVs Shower, except weak water pressure and water flow

Miinukset: Billed for internet - I am a Hilton Diamond Member - I should not be billed for internet Executive lounge is very plain and common; not "classy" - more like a cafeteria or Garden Inn than "Executive Lounge" Weak water pressure and water flow in shower

Plussat: Well priced

Miinukset: Gym & Pool but no hot tub/ spa/ or sauna

Plussat: Very cool area

Miinukset: I loved it all

Plussat: Room was nice and clean.

Miinukset: My wife and I are in our 20s, and it felt like an adults party hotel. The bed was not very comfortable. The bathroom door was nothing more than a sliding mirror and did not close all the way.

Plussat: The bed was extremely comfortable, and the room had a very simplistic feel! Very modern!

Miinukset: I kept being woken up by other guests yelling, screaming, and walls being bumped into. It was very difficult for me and the other guest in my room to sleep.

Plussat: The design and character of the hotel is amazing.

Miinukset: The walls aren't really walls they are partitions and so we heard both of our neighbors having sex.

Plussat: I'd recommend this to anyone

Plussat: Liked the new nice beds. The pillows were a little soft but everyone is picky about pillows. Clean. Friendly staff. Quick service.

Miinukset: The lobby was way loud. They were hosting a party at the bar/lobby/party room. Couldn't hear during checkin. We could also here some music and we were on the 3rd floor.

Plussat: Very clean! Very nice!

Miinukset: The food prices were a bit high but very convenient.

Plussat: I always try to stay at Cambria suites when on business travel. I want a home away from home that is consistently good and that's the Cambria suites.

Plussat: Great stay. Everything was top notch. Staff was great.

Plussat: Nice,clean and comfortable rooms

Miinukset: Shower wasn't as clean as it should have been. Was disappointed to learn room did not include breakfast

Plussat: Absolutely nothing

Miinukset: Nothing was as advertised. From the rude staff to the hanging electrical wiring, to the broken ceiling tiles, non functioning dirty bathrooms, dirty used towels, this place should be condemned. Everything needs to be repaired and replaced. The ridiculous breakfast area doubles as the front desk. The health dept would have a field day at this shithole. Stay away stay far away.

Plussat: Price was right

Miinukset: Not very business friendly. I needed to print something and was told the manager wouldn't allow it. Nice staff.

Plussat: Easy check in and clean room. Very comfortable bed. Breakfast was simple but filling. Good location and close to Collin College. Great value.

Plussat: Nothing.....the price is fairly cheap for a reasonata

Miinukset: Staff terrible Coffee is always empty I don't see how they are in business??

Miinukset: We were required to put a $100 cash deposit on our room. It was refundable but we did not know this ahead of time and it was an inconvenience. Also the staff were unfriendly.

Plussat: Price; they accept dogs; kitchen was nice.

Miinukset: Lighting in the room too dim; “breakfast” was disappointing (better choices at a gas station); police were called on a guy in parking lot; lot of “homeless” appearing people walking around in bathrobes and slippers and smoking outs

Plussat: Very friendly and patient staff. Front desk team is very helpful and understanding. Two thumbs up. The maintenance and cleaning team I didn't get to meet but everything in the room was in tact and really clean.

Plussat: Nothing

Miinukset: It's a non-smoking hotel. You're asked to sign a $250 fee for smoking in the room yet my room reeked of it and I have severe allergy.

Plussat: All the amenities they offer. It’s like having your own suite apartment.

Miinukset: Housekeeping coming to there extended guest early as opposed to cleaning there other rooms first then there extended guest last.

Plussat: Kinda quiet. Close to restaurants.

Miinukset: It smelled bad. Light bulbs were like 20 watts. Water ran in the tub.

Plussat: Location was easy to fingd. Lobby was very nice and employees were friendly and helpful.

Miinukset: Room looked clean but there was a heavy scented spray or disinfectant in one of our rooms that was used to cover up pet smells. Our other room was very clean and smelled clean as well. Rooms were dark and lighting sparse. pool was extremely dirty.

Plussat: The linens were new and clean.

Miinukset: The oven and microwave were unusable because they were filthy. The bathroom floor had not been swept. Problems with their satellite prohibited being able to receive network TV (ABC, NBC, CBS, FOX)...but plenty of ESPN for the non sports minded guests.

Plussat: Locatioon

Miinukset: Heater did not work No deadbolt on door No one there for checkin at 3:30pm

Plussat: Rooms were large and clean. We needed a few nights with kitchens due to a large emergency home repair and this worked fine. Not plush but certainly fit our needs very well!

Plussat: I fell in love with thisplace the staff is old school there are alot of choices when it comes to hotels what sets, this one miles ahead of the rest is there customer service the price is great and i was treated like a king

Plussat: Location and friendly staffs

Miinukset: Aging and outdated. As always for the Extended Stay America, the cleaning has not caught up with the mess that people are continuously making. In a long run, not cleaning every day adds up some mess that would stay.

Plussat: The hotel was overall very good. Clean, great staff, great breakfast.

Miinukset: The room was hot at night so I did not sleep well. I had turned the thermostat down but the room temperature did not change

Plussat: Rooms very clean and one of the quietest stays in a very long time. You can hear a pin drop!

Miinukset: Needs a continental breakfast. All the best hotels have this now.

Plussat: I liked the friendly staff,how they made u feel welcome they asked is everything ok.I liked that it had its on bistro on the inside to get food and drinks.I liked the inside when u come in it felt warm and inviting.I would enjoy coming back to this hotel!!The room was clean!!

Miinukset: The bistro didn't have enough food they had on the menu and the outside needed to be updated.

Plussat: facilities were great

Miinukset: housekeeping should have been more available. They only came once in the morning and never again so wasnt able to get room clean for the rest of the weekend.

Plussat: Very good price for a well-maintained, older hotel. Hotel is very clean. We enjoyed our stay.

Plussat: I stayed on the top level (4th floor), and it was brand new. So new that they neglected to open the drain for the shower--oops! That was a quickly remedied mistake. Otherwise, the suite was really large and lovely. I stayed in a king sized bed. Breakfast was nice, nothing fancy but had something for everyone.

Miinukset: I booked a two-day stay through Kayak (which turned into an Expedia reservation). The hotel desk called me after my first night asking if I was planning to stay for another day, as I hadn't checked out. There was a glitch in my reservation, and I'm still unsure as to where the error originated. It took a while for Expedia to contact the hotel front desk via phone, as they weren't answering. The glitch was solved, but it was still an inconvenient interruption during the day.

Plussat: Staff was nice.

Miinukset: They serve terrible coffee with cheap cups.

Plussat: the contential breakfast

Miinukset: 3:00 check in

Plussat: Kitchenette was great, complete with fridge! Even dishes and all you would need if staying longer! Breakfast was ok, the eggs are not the greatest but it was nice that they had waffles!

Miinukset: The only thing I didn't like was the bed, it was super hard and uncomfortable. Everything else was great!

Plussat: It's all new and shiny

Miinukset: Smell of fresh paint everywhere. The breakfast wasn't good

Plussat: It's a decent hotel for the price. The front desk staff was courteous and even switched my room when I alerted them to a problem with the fridge. Currently working on the elevator so be sure to ask for a room in the first floor. The only odd thing is that when I was shopping for a hotel it came up as Fairbridge inn and suites. Idk if they are going through a name change or what.

Miinukset: No working elevator, shoddy TV service. Workout room needs to be updated.