Hotel Riviera Caribe Maya

The room was clean, really nice bathroom, big breakfast (buffet) and the staff were very friendly and helpful for everything i.e. best beaches, where to go, trips, food, market, etc. I recommend the place!

Friendly and helpful staff, clean room, great location (near mamita’s beach), nice pool and good internet.

Furniture is old and some need to be replaced. It would be cool it there were more beach chairs near the pool.

The place was clean, the air conditioner worked great. It's pet friendly and they are allowed in all common areas as long as they are on leash and under control. Modern accommodations and decent WiFi, very comfortable beds and pillows. The pool was cleaned everyday. The staff is very kind and welcoming. The restaurant that is attached (Rey David) has delicious food and pets can sit under the table. Located one street from 5th Ave, easily walkable to everything. Even though you're right in the thick of the tourist zone, it's surprisingly quiet.

Can't leave pets unattended in the room for any period of time. No parking designated for the hotel, so finding parking can be a bit difficult.

The pool was very nice and always clean. Location was far enough from Quinta Avenida that it was pretty quiet at night, but it was still close to restaurants, MEGA, ADO, etc. Not very fancy, but you can't expect anything too fancy for such a great price! I believe our room was recently updated because the bathroom was all nice stone, not the painted sink, etc. like I saw in most pictures. Air conditioning and balcony were so nice to have! There was also a small fridge which was perfectly sized for a few six-packs and some other snacks/breakfast items. We were not asked for a beach towel deposit, unlike some other reviewers. The beach club vouchers/coupons were for different clubs than other people commented. We trekked over to Martina Beach Club and were happy with what we got for the value.

Breakfast was our biggest letdown - the coffee was very good so we got coffee there before going out for breakfast. If we had paid any more for breakfast, we would have been disappointed. The bed was very firm and was two twin beds pushed together, so sleeping in the middle was not at all comfortable. The safe required a 1000 peso deposit at check-in, but we returned the key our second to last day so we could have that money for the rest of our trip.