Viva Wyndham Azteca

Cleaning Bed quality Linen quality Breakfast

* People at the reception not very welcoming * People working at the bars with a close face , not happy and wanting you to know they are not happy * Bad drinks ; if you are not a member (whatever that is) you get the worst from the worst drinks * Prices of trours inside the hotel costs twice more * No parties directed to young people or couples just to old people. * If you are not a member you can’t even drink the most basic of drinks like Red label or Absolut Vodka in that sense It’s not All Inclusive, it’s all the worst drinks included. * Not enough beds to stay in the pool , like impossible. * No service of drinks in the beach area (beds) of the hotel. * Store in the hotel extremely pricy * The shampoo smells like swamp * Low quality deserts in the restaurant area * There’s a second restaurante ( again only for members ) that looks like the reception of a funeral. * No music in general, no music in the bar area, the restaurant or the beach, a chill out music would go well * No real coffee machine in the breakfest just that soluble coffee , it’s 2020, get a real good coffee machine please !

No dicen los horarios de desayuno , y te quitan la comida si el restaurante cierra , no importa si estas adentro

Los gerentes deben dar el ejemplo , para que el servicio mejore.

Mixed feelings, not recommend

Great sand beach Lots of beach chair Cleaning staff work diligently to keep the hotel clean Mediterranean Restaurant at sister hotel Wyndham Maya was great.

Only one shallow, kiddie pool Trying to get specialty dinner reservation was like pooling the teeth. Surprise checkout charge of environment fee and guest room safe usage Can't resolve any issues with front desk. They don't reason with you and just dictate. Manager not available even at 4PM on weekdays.