Porto hotellit lähellä Praça do Infante D. Henrique

Plussat: On arrival the staff were very friendly and helpful to us and our dog, the parking was safe for the car and we enjoyed the music in the restaurant, as a additional bonus as it was my birthday weekend a cake was sent to my room , and it was a very welcome surprise.

Miinukset: We would have prefered to be more central to Porto town, but this was possibly our error

Plussat: Everyone was so helpful and arranged things for my stay..being in a foreign company, this was so useful...beds and pillows and sheets were like sleeping in a cloud!

Plussat: Room was fabulous!

Miinukset: Staffs English in service wasn't so good.

Plussat: Room Facilities Restaurant Staff

Miinukset: A bit far from the historic centre if you are a tourist - however there is a bus stop virtually outside on two lines that take you to the centre and it is only a 10 minute walk from the metro. Cab from the centre is 6-7euros.

Plussat: Hotel is clean, modern and comfortable. It is worth joining their club lounge as good value. Breakfast was good in the club lounge. Easy taxi ride into heart of Porto.

Miinukset: We found the ac quite harsh it made everything feel damp.

Plussat: Breakfast and food generally were rather better than expected. Food was reasonably priced. Hotel staff were friendly, efficient and willing.

Plussat: High quality appointments

Plussat: everything

Miinukset: none

Plussat: Great Location, good service ticks all The boxes

Miinukset: Nothing

Plussat: Everybody very kind and attentive

Miinukset: Orange Juice @ breakfast....not fresh squeezed

Miinukset: Carpet is old and dirty, bed smell in toilet, bed sheet is not dry enough, make me feel itch, it is not worth to rate at 5 stars..........

Plussat: The downside is that all extras have to be paid separately.

Plussat: The hotel exceeded our expectations because of the price, location and comfort.

Plussat: location and their terrace are two things which anyone can look in this property

Miinukset: breakfast was horrible, staff was very rude

Plussat: Very good value for money. 10 mins from Warner bros park.

Miinukset: Car park was a little crowded so can be difficult to get a space.

Plussat: The way the hotel looked - it’s architecture and design, the tasty and varied breakfast and its closeness to where we wanted to go.

Miinukset: The buildings around it were a little unkempt....but we understand it is not a new part of the city.

Plussat: Nice and clean room. As we were going by car the garage was very accessible and incredibly clean.

Miinukset: The hotel is not located in the best region of the city even if at walking distance from the centre.

Plussat: location breakfast parking

Plussat: Good facilities. Polite and helpful staff. Very nice breakfast. Good location, near train station and not far from down town.

Miinukset: The only thing I did not like was the smell in the bathroom. It smelled musty. The other people in my group did not have that experience though, so it might have been just my room.

Plussat: The room, the breakfast, the reception staff, the balcony in the room.

Miinukset: The room was not cleaned between the first and second nights.

Plussat: Hotelli todella siisti ja rauhallinen, ei tarvittu muita palveluja kuin nukkuminen

Miinukset: Ikkuna näkymä huono, vanhojen talojen takapihat

Plussat: Parking

Miinukset: Shocked on arrival to discover small shards of glass on the floor and on the bed in the room. Requested and given another room. Dealt with by the front desk. Never heard or saw anything from the management regarding what could have been a very serious matter. Learnt on departure that someone from the catering staff had delivered some glasses to the already made-up room but somehow shattered one when in the room. This staff member had then attempted to clean up the mess him/herself without referring to the hotel cleaning staff or management. Did not do a proper job so the room was left with small dangerous broken pieces of glass both on the floor and on the bed. Dangerous and disgraceful.

Plussat: Kiva hotelli. Hyvä aamupala, siistit huoneet ja auton sai parkkihalliin. Huoneen sijainnidta paljon kiinni, miten parvekkeella viihtyy. Metroasema vieressä.

Miinukset: Vessan vuotaminen. Yöllä siihen meni hermot. Henkilökuntaa ei kauheasti tuntunut kiinnostavan. Huoneen olisi voinut vaihtaa, mutta eipä sitä viitsi parempaa puoliskoa unilta herätellä keskellä yötä.

Plussat: Breakfast was very good ; we missed only some jam / confetura ; The area around the hotel is very old and untended, is a pity !

Plussat: Very clean and Big rooms. Close to many attractions. Kitchen has everything needed.

Plussat: Internet is on and off in the hotel room

Plussat: The location is perfect, just in the city center, couldn't be located better. The appartment was huge and very comfortable with a place to work as well, has everything you need, hairdryer, kitchen, microwave etc. The staff nice, they allowed me to work in the reception area before my check-in time, wifi perfect.

Plussat: A great family owned property. Friendly staff.

Plussat: We stayed in one of the apartments and loved the space and location. This was a great value! Apartment was very clean.

Miinukset: The cafe below is noisy at night. The windows closed were about to block out sounds, however, we had a little trouble with the A/C units. They kept switching to fan mode rather than A/C throughout the night and we didn't know how to fix it. I won't rule out user error.

Miinukset: no elevator.... and it was a little bit far from the center

Plussat: Fantastic staff Vitor was special. Location ideal

Plussat: Breakfast was adequate. Took a bit of time to replenish food when plates were empty :) Only there for 2 nights . Room was small but ok for 2 people. Kept our luggage when we checked out til our bus to Lisbon departed. Convenient location and steps away from the Lello Livraria and other sights. Lots of cafes and restaurants around.

Miinukset: nothing.

Plussat: Location is great! Spacious room. Bed very comfortable. Lift.

Miinukset: No instructions for coffee maker but not really a problem because great coffee at neighboring cafes.

Plussat: Location is very good. There is a lot of restaurants close to the property as well as many tourist attractions. The price for the staying in the property is very attractive...but not sure if worth it.

Miinukset: The property has no elevator and there are 3 floors - lots of stars especially if you have heavy luggage. The Air conditioning is not working and it is really hot in summer. Breakfast are very limited options.

Plussat: Ystävällinen ja avulias henkilökunta!!!

Miinukset: Aamulla wc:n oven kahva irtosi, eikä sitä saatu korjattua, koska oli sunnuntai.

Plussat: Nice staff, spacious and clean room. Great location, many restaurants and cafes nearby. Famous Livraria Lello, “the most beautiful bookshop in the world”, is just around the corner. São Bento train station is in 10 minutes distance.

Miinukset: Loud noise outside during weekend nights from restaurants on the street, but it was June and São João Festival.

Plussat: Good breakfast

Plussat: Staff was very welcoming. Rooms were great and beds very comfortable.

Miinukset: Parking was difficult.

Plussat: We loved the location

Plussat: Breakfast was good, Location a little far from most activities , but handy to hospital and other essential services somebody may go to stay for .Staff were good and helpful

Miinukset: Distance from Shops and down town

Plussat: Nice breakfast and very comfy bed.

Miinukset: Dirty windows.

Plussat: Clean, amazing breakfast, friendly staff, spacious rooms.

Miinukset: No fans in bathrooms, a little far from city centre.

Plussat: Breakfast

Miinukset: Plug in sink not work properly

Plussat: Breakfast was really lovely. The staff were friendly. The hotel is attractive.

Miinukset: The shower head was broken,once turned on it would fall down off the holder. The toilet was broken,wouldnt flush. After three reports we gave up and used the lobby toilet.

Plussat: The breakfast excellent. The location is ok. The bed is great, very confortable.

Miinukset: I was billed on my credit card the day before I was staying. I think I could choose the payment method at the check-out and the credit card was only for the reserve.

Plussat: The breakfast buffet was very good.

Miinukset: For people that don’t like to walk towards the downtown area, this hotel is a bit far for that (less than 2 miles). If you do love walking, it is great! It is located in a commercial area, so it is not out of the action completely.

Plussat: It is clean, the staff is friendly.

Miinukset: There is now gym. The food is terrible.

Plussat: Breakfast was decent. Value for money as well. Staff is friendly and put efforts to host.

Miinukset: Rooms are small and not comfortable. Location was preety far from the main streets. Very old and not modern design. Gym is a joke.

Plussat: friendly and history

Plussat: Hotellin sijainti on hyvä. Huoneet ovat siistejä. Aamupala on erinomainen!! Aamupalan tarjoilijat ovat tosi tehokkaita ja pöydät siistitään heti, kun asiakkaat lähtevät. Missään ei loju likaisia astioita. Myös ruoka-astioita täydennetään jatkuvasti ja kaikki on tuoretta.

Miinukset: Ei mitään valittamista.

Miinukset: Needs a bit updating. A bit of a walk to the city but really easy to find. If you up for walking. And a quiet hotel. Breakfast for free was nice. Plus the upgrade! ;)

Plussat: The resteraunt was superb, the staff were very attentive. It was a family member's birthday and they really made everything perfect. The staff were so professional. There was also a bottle of champagne is the room for the birthday, which we thought was a nice touch and really appreciated it. The rooms were very clean and quite large, we had a triple room and there was plenty of space, also a nice big bathroom. I would definitely stay here again. Thank you Hotel Dom Henrique!

Miinukset: One evening in the hotel bar., we found one of the bar men to be a bit rude. We were looking at the cocktail menu and he approached to ask if we were ready and we politely requested more time, he huffed and sighed. We were then left waiting for our drinks over 30 minutes after already trying to order. Whist serving our drinks he threw the place mats down on the table aggressively and just gave the impression that he was annoyed .We had drank there the previous night also and had a more positive experience, but that particular night we felt like an inconvenience. There was no issue with any of the other staff.

Plussat: Very helpful staff on Reception. Bar staff made you very welcome.

Miinukset: Bacon sausage and scrambled egg was always cold.

Plussat: Perusaamiainen ja muutenkin peruspalvelut. Hyvä sijainti lähellä keskustaa. Parkkeerausmahdollisuus viereisessä parkkihallissa.

Miinukset: Huoneet oli uudistettu, mutta ainakin meidän makuumme kovin ankealla tyylillä ja värimaailmalla. Aamiainen olisi voinut olla laadukkaampi. Lisävuode oli kova.

Plussat: All good no complaints

Miinukset: Location

Plussat: our family room was very clean, comfortable and spacious, and the balcony was a plus. the staff was very friendly and breakfast was fantastic.

Miinukset: we ordered food because our daughter was sick, but we did not get utensils with our food delivery. when we asked the front desk and restaurant for utensils they charge 1 euro per utensil, so for the four of us for spoons and forks or knives was 12 euros. this is the first time ever that we stayed in a hotel that charged to borrow utensils.

Plussat: Beautiful building, big room. Outdoor pool. Breakfast and dinner restaurant were good. In room 415, nice balcony and big bathroom- 2 showers.

Miinukset: Only negative was not having electrical sockets close to the bed so mobile phones etc are in reach at night.

Plussat: Nice hotel in good location.

Miinukset: Coldest welcome we have received anywhere. Staff did not acknowledge us or smile. They seemed to have a very bad culture. Man on reception as we left was pleasant but a nice young man serving in the breakfast room was in trouble despite working very hard. We didn’t like the lack of customer service and wouldn’t stay there again.

Plussat: The rooftop bar and terrace is really nice! Good location, good staff.

Miinukset: The window in the room cannot be opened.