Hotel Andel

Daily housekeeping at a reasonable hour of the day. Spacious room. Comfy bed with extra pillows and blankets in wardrobe. Taxi booking service Good location, not a far walk from local public transport links into the centre or a nice walk down the river.

Breakfast choices were very limited. Only hot beverages available in room were fruit tea. When asked about english breakfast tea (or similar) and milk/cream we were told they do not provide this, even though it states in the hand book just to ask. Couldn't have the windows open without them banging all through the night and needed a muscly man to open and lock them and temperature in the room was unable to be controlled by ourselves. Was unable to to switch one of the lamps on next to the bed (not sure if this was a bulb issue or electrics issue. Stain on the carpet. Broken tiles in bathroom and obvious damp rising up the door frame, causing the wood to swell and rot. Whenever we had a question to ask the staff they were unable to answer, because they struggled to understand our requests. E.g. we asked about local hire of a wheelchair as I had injured my toe, but they couldn't understand our question and therefore were unable to answer and help. Because of my injury we had to spend more time in the hotel than planned. Meaning going out buying milk and teabags, which we would have expected to be in the room. Restaurant only served breakfast and no other meals (thankfully there is a good pub just down the road, so I didnt have to walk far ) There is also no lounge in which to sit in for a change of scenery or where you could purchase a tea or coffee. No telephones in the room to communicate with reception. This hotel is ok, if you literally just need a bed/room for a couple of nights and a basic breakfast choice. Unfortunately, we needed more than that really. We left a day early.