Vienna House Andel's Prague

The reception freshguy should be trained more careful, he made a purchasing order instead of preautorisation order for me even three times!! At last they were very nice to correct the mistake, it's maybe the only weak point i can figure out, all the other things are wonderful!

Staff and ambience

entrance

- The staff was very friendly and even though they could not meet our special request to change from a twin room to a double one on the first night (because we chose this option when we booked), they apologized and gave us a voucher for 2 free drinks - The breakfast was very good, with options for gluten free people or lactose intolerants Definetly would recommend friends and family staying here when coming to Prague.

Spacious. Great for families with kids. Very good breakfast, everyone can find something delicious.

I have stayed there many times and every time something has improved. Perfect location, great amenities.

Seems like the staff is new and inexperienced compared to the last time I stayed there, takes some time to accomplish tasks and answer questions. Seems like parking was more expensive than I remember - around 30 EUR per night, ouch!