Puerto Morelos hotellia

Plussat: +Food is great, specially in the Steak Restaurant +Buffet is also great with too many options and all of them of great quality +Staff service is outstanding, specially waitresses in the beach +Room is big, very clean and modern +Pools are also great, specially kids pool.

Miinukset: -Beach was not the best since there is a lot of seaweed, however it seems to be a general problem y all riviera maya and royalton staff is constantly cleaning it.

Plussat: Great location, very good entertainment and a lot of facilities for family and kids.

Miinukset: Room description was not clear.

Miinukset: Waiters waiting for tips and getting mad if they did not get one. High pressure selling of the diamond club.

Plussat: Felt like we were in paradise! View was magnificent, service outside our room was top notch and the staff was awesome! Checking in and out was quick and accurate. Shuttle service was great!

Miinukset: Had a little trouble getting certain items for our room. Took multiple phone calls to get what we wanted. Communication was a little iffy some of the time.

Plussat: We decided to stay at the adults only section of the hotel which was amazing! Our room was ocean front with a balcony and a hot tub on it! The view was amazing! Our room was huge and clean. We had the same staff in and out of our room while we were there for 6 days/5 nights so we were able to get to know them. Alonzo and Margarita were great at keeping the rooms clean and having the beds turned back for us. We had upgraded to the diamond club before we got there and I would definitely do that again! Our butlers Dominquez and Reuben were Amazing!! To help celebrate our 20th anniversary they decorated our room with rose petals and confetti and had the hot tub ready to go for us. When we came back to our room that night there was a bottle of wine and chocolate covered strawberries waiting for us. They went above and beyond! They always were checking to see if there was anything else we needed. The food was pretty good and even though we had reservations I don't think we would have waited too long at any of the restaurants. The beach was beautiful! It did have a lot of seaweed but they did try hard to keep it clean but there's only so much they can do. The resort had shows every night and we watched most of them and really enjoyed the variety. The Diva's International were good and the Set the night on fire show was amazing! I would recommend this resort and do plan on going back!

Plussat: Beautiful Resort Nice rooms, amenities Great food and drinks On the beach Away from the commotion of Cancun Great Tennis coach. Strangely, the hotel did not publicize the availability of personal tennis lessons. Nice Gym. Unfortunately, the gym/hotel did not sell any protein drinks or powders.

Miinukset: At the end of the trip I learned my mosquito bites were bed bug bites, which means I will have to toss my luggage. Butler service was pointless. I could never reach them and they were of no help on check out. The central pool area was being renovated morning till evening for 3 days of the trip. Thankfully I stayed in the Diamond Club and had access to other smaller pools. The tipping situation feels awkward. I'm not sure how to better handle it though. In early the December the beach is so-so since there still was a fair amount of sea grass. The beaches down south were a lot "cleaner" and the water was clearer.

Plussat: I like the space and the variety of restaurants but was difficult to est anywhere else besides buffet because we needed to make reservations or it was full.

Miinukset: The check out they delayed us because they didn't do their job when we checked in with the payment and we almost missed our flight. They didn't leave things where we left them as s result my hair straightener was left behind.

Plussat: Loved the spa, the room, the food. It was my husband's birthday, and they did so many things to make him feel extra special. He said it was one of his most memorable birthdays. They really went above and beyond. We lov d our spa services from Erika and Joselyn.

Miinukset: I didn't like the Timeshare presentation. It ran too long. Truthfully, it ruined my morning. ..we were hoping for bluer ocean.

Plussat: Our butler Ruddy was amazing!

Plussat: Great beach and pools staff at both were very helpful and accommodating.

Miinukset: Bed was very uncomfortable could barely sleep at night and restaurant staff was not on top of their game.

Plussat: The hotel is neat and clean located in a great location

Miinukset: Hotel staff service, personal service providers, very much needed improvement, very slow service! The room service is barely functioning!

Plussat: Rooms are showing a little wear and tear but were extremely comfortable. Food was amazing as was the service. Already planning our next trip back!

Miinukset: We witnessed other, rather rude guests treating the staff poorly. We couldn’t imagine why they could’ve been so angry when we felt our stay was exceptional.

Plussat: I loved how nice the rooms were. Everything was pretty much top notch on the resort. The housekeepers maintained a very clean room for us.

Miinukset: The only thing that was a little disappointing about the resort was the lack of communication. One night we went to the nightclub on the property and they closed at midnight but online they said 3am. So we only got 20 minutes there and that was annoying.

Plussat: The staff, the people the resort everything!!!

Plussat: Clean nice room, good staff

Miinukset: Small location, not enough activities other than pool.

Plussat: I like the beach in front of the Hotel.

Miinukset: The concierge does NOT work. People from the concierge are not really helpfull and It really made me very stress and destroy some of my vacation. Restaurant not so good. Not so many places available to sit down near the beach or the swimming pool. They are not flexible. They don't have any shuttle service to take to the center of Cancun or to the center of Playa del Carmen (paying the price they charged me, its possible to stay in other Hotels that offer this kind of service). And other small problems that made us very disappointed with the place.

Plussat: You could relax or you could party! It really meet all our needs for different times if the day.

Miinukset: My husband is gluten free, I wish you could get more breakfast options for our next visit!

Plussat: The staff is magnificent, the food is of top quality and delicious which is not expected for an all inclusive resort, there is always something to do and the costumer service is excellent

Miinukset: I think that the dress code for some of the restaurants is a bit unnecessary, could be toned down a bit

Plussat: Overall, facilities are nice. Staff are helpful ,friendly .

Miinukset: The food was average for this high end, expensive hotel, especially for vegetarian, overall , all the food I got was too salty, not enough local fruits like papaya, pineapple, dragon fruit like other resort where I stayed before. Music by the pool was too loud and boring, every day the same music, my room was facing it, I could not stay in my room because it was so loud, annoying. I had stayed at other resort in Cancun, which provided entertainment with staff trying to have guests engaged in games at the pool instead , they just put out loud , bad music .I literally had headache.

Plussat: Food was excellent overall! Also really like the 3 different pools depending on your mood :) service was always great!

Miinukset: Mini bar fridge wasn’t very cold in our room :(

Plussat: Let's start with the food-- It was uniformly phenomenal at every restaurant we tried (Kibbeh, Picante, Silk City, The Strip, Bites, Spoon). Top shelf liquors and well made cocktails kept everyone in high spirits (seriously... try to get a well-made Manhattan at any other Mexican AI property. Good luck.) Just one restriction that we ran into: No shots in the Xcelerate pool, but that's probably a good idea. Our suite in the Xhale (VIP) area was quite modern and very well appointed. Everything (with one exception) was in excellent shape and housekeeping services were prompt and thorough. We were at Breathless for my buddy's bachelor party and the party package we ordered ($125 a head) was totally worth it. Bottles of tequila, a photo shoot, a private cigar rolling, a late night party in the room, table service at the club, a specially decorated daybed by the pool... it all added up to a very special experience. Overall, the grounds are absolutely gorgeous. The place is pretty new, so you'd expect things to be clean and they are. The raised walkways throughout the property and the tasteful use of accent lighting really makes you feel like you're in the middle of an ultra modern estate. All of the restaurants and lounges are beautifully decorated, too. A lot of thought went into the design of this stunning property. The thing that really makes Breathless Riviera Cancun stand out, though, is the people. The entire staff from top to bottom are friendly and accommodating. The worst I personally experienced was a bartender or two who was somewhat indifferent. No one was unusually sour or gave off a begrudging attitude like you find at a lot of AIs (especially in the Caribbean islands). Just keep a steady flow of small tips ($1 here... $3 there... $20 for super special favors) coming and you'll be treated very very well. Extra huge thanks to... JC at Wink-- The best bar server I have ever met in my whole life! Thanks for hooking it up time after time and for helping us recreate our 18-year-old bro trip photo. :D Ericka at Picante-- For playing mom to a bunch of overgrown misfits as you served us the best Mexican meal we ever ate. Ivette Hernandez-- For personally seeing to it that all of our requests were handled quickly and thoroughly. It was a true pleasure meeting you! Bottom line: I wouldn't hesitate in recommending Breathless Riviera Cancun to anyone I know... and I already have many times. Keep up the great work!

Miinukset: Just a few things to mention-- all of them minor: - Our in-room tablet (how you check the activities, make reservations, order room service, etc.) in one of the suites didn't work upon arrival. Something was wrong with the charging base. A little tinkering and it was fine. - While the property is totally appropriate for anyone traveling without kids, it does cater primarily to couples. As such, the beautiful rain showers in the suites are in a glass box right in the middle of the room-- ostensibly so you can see how smoking hot your new husband/wife is as they bathe-- and the "privacy curtain" basically just separates the shower from the bed area. Anyone accessing the sinks, toilet, closet, minibar, coffeemaker or walking in the front door (GASP!) has a front row seat. The management might consider having those curtains go around the entire shower enclosure. - Room service was uniformly slow. Every time. Tasty, though! - I scheduled our private photo shoot for 7pm on our last day. The photo desk called to ask if we could move it up to 6. I obliged. When we showed up, the photographer power-walked us to the beach, snapped exactly two photos and skedaddled. When I asked if we could take just a few more, she said simply "No. This is enough." Oooooo kaaaaay.

Plussat: The food, drinks and restaurant staff

Miinukset: The entertainment could have been a little better

Plussat: The staff were incredibly friendly and helpful. Very attentive if you needed a refill or help with reserving cabanas. There was always something fun going on!

Miinukset: Ice, there needs to be an easier way to get ice into the room.

Plussat: The staff and property are great. Everyone is so attentive. It is secluded and you are free to be yourself most anywhere.

Miinukset: The food on the property is not great. Puerto Morales has great restaurants if you need a fix.

Plussat: This is a resort that caters to open minded couples. A mix of nudists and lifestylers. Cabo Desire had nicer facilities but no longer has the Desire concept. If you are looking for the Desire lifestyle concept, Desire Cancun should be your destination.

Miinukset: Couldn't figure out how garden view rooms were assigned. Some of us got queen beds while others had king suites.

Plussat: excellent nude hotel for couples

Plussat: Our second time at Desire so we knew what to expect. If you are looking for an Adult only, completely uninhibited holiday then this is the place. With only a couple of exceptions, staff were excellent, notably at all bars and in the white restaurant. One slight frustration - despite the stated policy of not reserving sun beds around the pool, there was clearly some 'scheme' being operated! Having spoken to others there it seems the rate we got through booking.com was the best available. Certainly not 5 star and arguably not even 4 star as certain areas are a little shabby but overall, good food, great service and a fun time - make sure you know what this place is all about though - or you might be in for a shock!

Plussat: Everything else

Miinukset: Some people isnt extraordinary nice, Im some are

Plussat: Everything! The value for the luxury, hospitality, comfort, lush exterior environment, great food, beautiful vistas, on the beach, spa, gym, market...I didn't want to leave.

Miinukset: Can't think of a single negative...

Plussat: Enjoyed the sunrise from the beach each morning and having a nice breakfast in the restaurant overlooking the pools. There was a variety of foods available. The concierge was helpful in arranging tours to the surrounding areas along with recommending and booking restaurants in the delightful Porto Morelos. The bed was very comfortable and there was sufficient space for storage along with a safe, nespresso machine and daily water provided. The hotel has a gym, spa and importantly a convienent store. We were given a complimentary airport transfer to the airport on departure which was a surprise (see below). The hotel provided a very useful bag along with welcome bottle of tequila, hats and gifts during our stay which were warmly received.

Miinukset: As a leading hotel of the world, I have come to expect the very best from hotels within its portofolio. I felt the service at this establishment fell short of the mark. There was no communication from the hotel after our booking was made in regards to my enquiries about booking tours and they did not inform us about a complimentary airport transfer. Also, a member of staff was quite rude in expressing that our needs cannot be met because the hotel is busy with many other guests. This was in regards to trying to arrange a late check out, which as. Leading hotel of the world member, I am entitled to...there was no apology and no thanks upon check out. There’s definitely room for improvement in this regard. Furthermore, the location maybe an issue for some, it’s between Cancun and Playa del Carmen so you may wish to choose something located closer to this hubs. Ask, our room had issues with the sinks in the bathroom and again service was questionable in their response time along with no explanation of the room upon entering as there usually is at the top establishments. You also need to book your sun beds by the pool. The Mexican restaurant was a bit disappointing in terms of food quality we felt.

Plussat: Best beach type resort I ever experienced. Miles away better than the so called resorts on the Cancun strip. Service is outstanding. Staff is clearly well trained to be helpful but not intrusive. Restaurant is award-winning- highly recpmmended. Would stay again in a heartbeat.

Plussat: Everything was outstanding

Miinukset: Food,service and everything in between

Plussat: The hotel and grounds are classy, beautifully designed and landscaped, and serene. The staff was excellent and attentive and the amenities and food are high quality. The kids club was very well run and a wonderful addition.

Miinukset: One minor thing: the food services staff could be better dispersed around the pool, especially during lunch time, when it was hard to find a server. This was surprising since overall the staff was very attentive.

Plussat: Housekeeping staff and servers were amazing. All of the staff were very nice and attentive.

Miinukset: During our stay we ordered room service; the food was great though it was inconsistent in quality mostly with the foods we ordered the most. Also the ATM machine was broken so we could not get cash so therefore we couldn't get a taxi to go into town. With that being said they told us to walk to town to get cash but we were told we couldn't even get private transportation which was a part of our package. Our butler was also inconsistent at times. You could honestly do without a bulter; they are pointless as the concerige handles everything.

Plussat: High end kitchen appliances in the suite. The staff did the dishes. Washer/dryer was great. Beds were very comfortable. Bathroom/shower area was luxurious. An extra large jacuzzi outdoors on the balcony - kids loved this. There were very few rules at the resort. The staff almost always answered yes to special requests.

Miinukset: Scraping of chairs on the floor. They should have indoor/outdoor rugs under all areas with chair.

Plussat: It was an ok place to stay for one night before my flight. Positives: right on the beach with a view of the ocean from the room. You are directly in the charming town near all of the shops and restaurants/ Chedraui. I had a room on the third floor with a small balcony. The bathroom was a good size and nice.

Miinukset: The room is VERY basic but surprisingly bigger then I expected. There wasn’t anywhere to unpack/store clothes. No closet or dresser in my room. There wasn’t a refrigerator/coffee maker. The a/c was ok but could be better compared to other places I stayed in Mexico.

Plussat: The location, is right on the beach front. Enjoyable and there is a nice chedrahui across the street.

Miinukset: The rooms need to have a little fridge and maybe a microwave.

Plussat: Breakfest very good, service excellent, beds were hard as a rock!!!! Pool excellent, beach excellent

Miinukset: Locals, after 2:30 to 8:30 pm, dominating the pool.....

Plussat: The location on the beach is wonderful and the views from the rooms were amazing. The breakfast was very good.

Miinukset: Would like a fridge in the room. I was shocked they didn't provide water for their guests! Every hotel we've stayed at in Mexico provides water. We didn't receive breakfast vouchers for the restaurant. Wasn't a big deal to go back and request them.

Plussat: The property is on the beach and has a nice pool.

Miinukset: The bedroom was infested with bugs, I brought it to the attention of the staff and they found the solution to be a bug killer, never did they offer to move me to another room till I insisted on it or a refund.

Plussat: The service and above all the location !

Plussat: Everything was very good facilities, the location, the pool ,breakfast ,all the people who work there are very friendly I have no complaints about it. I recommended I would stay there again.

Miinukset: They didn't respect the price that booking gave me arriving there they raised the price

Plussat: the room was clean

Miinukset: no drinking water in the room, a small bottle would be nice, not enough towels, only two bath towels in a room for 4 people

Plussat: Great location and friendly staff

Plussat: Location by beCh

Miinukset: Issues with room key

Plussat: Location v convenient & right on the beach.

Miinukset: No bath or beach towels in room to start with, no shower gel etc in dispensers, no hairdryer (usually a basic in European hotels), 1 x mirror in whole room, no drawers (apart from tiny one in bedside cabinet, only 3 hangers in wardrobe, safe didn’t work to start & took a while to fix. No consistency in supplies in comparison with other guests. Staff were truly lovely & obliging, but all our group had to keep requesting things. Dirty towels were never replaced - guests need to at least be offered these, or given choice by having towels left on floor or similar replaced. No “welcome” book in room with info like how to operate air conditioning, TV etc - again, basic standard in European hotels & always useful.

Plussat: Nothing

Miinukset: The place was dirty , the room looked like someone had been living there , bed wasnt made , smelled , no elevator , down a back alley look like a dorm room. Ive stayed in different places in Mexico this was the worst , and for 180.00 omg ....I went back to Cancun , had a beautiful room at the Marriott for 140.00 ....run dont walk away

Plussat: Good location.

Miinukset: Could do with a fridge

Plussat: Beach front

Miinukset: Coffee maker and microwave in the room

Plussat: Have a good location in front of the beach and was cheap

Miinukset: Security guard don’t let me use the pool even when management give permission of use the pool.

Plussat: Very nice location, just in front of the beach. We met a very nice hotel guard who was very helpful.

Miinukset: The hotel is not new, the rooms are ok, but they don't look as modern as in the pictures. There was a bad smell in our room and bathroom. What was really annoying they charge you more than in the booking reservation, they add some tax, 26 pesos per person per night, that should be already add in the reservation (there is a price for the room + taxes in booking, but they still add some extra tax that is not mentioned on the page). It's not a lot but it's agains booking rules so booking should take a closer look at it.

Plussat: The personal was really very friendly.

Miinukset: There was a small water leak in the bathroom. Just aside of the shower.

Plussat: So to start with the good the location is amazing i absolutely loved being right on the beach and it has a bar connected to it which was cool.

Miinukset: Security threatened to call the cops if we had anyone over. It kind of felt like you're a kid being watched over by a very very strict parent.

Plussat: Ocean view

Miinukset: On third floor

Plussat: the calm friendly feel of the place and the helpful staff.they made you feel welcome from the start and where always on hand if you needed help or advice on the best places to visit.

Miinukset: can't think of anything

Plussat: Amazing stay here. The staff are amazing and couldn’t do more for you. If you want to get out and explore then this is place for you. Would highly recommend!

Miinukset: Nothing

Plussat: Nice place but a little overpriced. Good location in local part of Puerto Morelos with collectivo around the corner.

Plussat: The atmosphere was friendly and diverse. The owners and staff were gracious. It was fun.

Miinukset: There was a musty smell. Sometimes there was not hot water, but we will definitely return.

Plussat: The staff was wonderfull and the owner too super friendly. Very warm and helpfull. We got to use the bikes and breakfast was delicious.

Plussat: Simple and neat hotel in Puerto Morelos. Going to the beach will cost you just 30MXN with a taxi. There is a supermarket around 10-15 min by walk. The staff was super kind. The breakfast is good.

Plussat: The staff were fantastic - Marly went above and beyond The room was spotless and facilities in great condition 8 peso collectivo ride (10 mins) from the beach

Plussat: Very clean and cozy.

Plussat: this Place was not at all what I expected and far exceeded my expectations. Very comfortable, clean, nice and the hosts were amazing. Not to mention the place is beautiful

Plussat: Grounds during the evening are beautiful.

Miinukset: In desperate need of a major renovation. The check in process is soley designed to get you to buy their upgrades and services so instead of having a quick check in; it is dragged on to over 30 minutes and then they pass you onto another person that tries to have you sign on to view their nearby upscale property; without disclosing that they will try to sell you HARD to join their vacation club.

Plussat: Outstanding service and great food made this a relaxing vacation! Excellent beach and plenty of pools to choose from!

Miinukset: Nothing!

Plussat: Great staff always smiling and very attentive. Room was beautiful, food was good as well. Drinks are pretty weak but we figured out a trick. If you order a pina colada, etc just ask for a shot on the side then pour it in the drink.

Miinukset: Paying for an all-inclusive resort you expect everything to be all inclusive. Having the staff ask you to upgrade your room, or upgrade for a bottle of wine is unnecessary. Just be prepared to say no multiple times.

Plussat: We just returned from a 10 day stay at Secrets Silversands and it was everything we hoped it would be and more. We had a total of 46 people there for the first half of the trip and we stayed the second half alone for our honeymoon. Everyone in our group had a fantastic time and said that the resort was unbelievable. With all of the pools they have it is easy to find what you are looking for, a quiet day away from noise and people or the main pool with a bar and entertainment events/games taking place. All of the restaurants are very good and a few of them are excellent, we particularly enjoyed the Japanese restaurant and their menu. The lunch buffets by the pools are very good and never gave us a reason to try the lunch buffet at the indoors restaurant. The breakfast buffet has everything that you could want and will not disappoint. The thing that made it such a wonderful experience for our entire group was the staff, the waitresses/waiters, entertainment staff, and the wedding planner were nothing short of amazing. They remember your names, they are fun and kind, and they make you feel very welcome.

Miinukset: The complaints I have are hardly complaints. The floors in the rooms and hallways are pretty slippery when wet, which is quite often if you are coming from the pool/beach. The hotel had mentioned to us that they are renovating a handful of rooms at a time and trying out new tiles to help with this. As long as you are aware they can be slippery and don't try to sprint around, you'll be just fine. The only thing that bothered us, and it was an isolated issue that I don't hold over the entire resort, was an experience we had with a gentleman at one of the restaurants. On several occasions he was difficult to deal with and not wanting to accommodate groups. We were told before going that there may be an additional charge for dinner groups over 6, which we understood as they are setup to deal with smaller groups and couples. Every restaurant was more than helpful in seating the occasional group of 6-10 and never charged us for it...except for one. One host of a restaurant was determined to charge us for bottles of wine for the table or else our wait but be extended. If we bought wine our tables would be ready almost immediately, if we didn't buy wine it would be an hour. Again, this was an isolated incident and did nothing to dampen our moods...we would simply go to another restaurant and be seated immediately.

Plussat: Close to Unico Beach ... two streets to the water. Just a 10 min walk to the Port

Miinukset: It was all good.

Plussat: The lady on reception was lovely and let us check in a little early. WiFi, hot water and aircon worked fine. This accommodation would be a great choice for anyone who likes to do their own catering as there’s a full kitchen including a cooker and fridge freezer. It’s in a separate room from the bedroom and has a dining table as well.

Miinukset: It is a little dated and the bathroom could do with retiling. It’s a great location for the beach (Unico beach club is cheaper than most with better facilities) and is v close to this accommodation. It is a little bit of a walk to the plaza, shops and restaurants (10 mins, flat but hot!), but to be honest for the price, beachside, in P.Morelos (where prices are high because it’s beautiful) it’s very good value.

Plussat: Quaint, kitchenette

Miinukset: More worn down than pictures represent. Had to ask for towels- never received wash cloths. No Water 2nd night! On site manager was aware of issue.

Plussat: Clean. They’ve done a good job with decent updates. SUPER friendly staff, very helpful.

Miinukset: Just three blocks from the beach so you don’t have the breeze but that’s why the price is so good!

Plussat: Great spot, big rooms. Clean.

Miinukset: Bit pricey for age of place. Lack of basics like matches to light stove, dishwashing liquid etc.

Plussat: The room was spacious and pleasant.

Plussat: No breakfast. The woman in the office was very nice. The patron seemed respectful. All on all nice location and very clean.

Plussat: The owners were extremely helpful and kind and went over the top to help us with every question that we had.

Plussat: Great little place, very friendly owner who gave loads of useful advice about restaurants and places to visit. The perfect place to chill for a few days

Plussat: The owners are amazing and so are their four legged friends. Each casita is truly unique and authentic. I stayed here as a solo female traveler and felt incredibly safe and well looked after and with lots of local advice. I look forward to staying again!

Plussat: Owners were really nice, the guide book they sent in advance is extremly helpful and full of useful infirmation.

Miinukset: Noise from the street.

Plussat: A lovely place to stay - while it's set back from the coast, the leafy courtyard gives it a really nice atmosphere and the room was very comfortable. The hosts are wonderful - their tips and advice were incredibly helpful. They dealt with any small issues that arose immediately.

Miinukset: It was unclear how to use the tea/coffee making facilities, and a slight shame that there's no breakfast on offer.

Plussat: Casitas Kinsol is a good budget location for people who want to experience how life is living where the locals do (ie 3km from the sea). The accomodation was not grand, but everything worked and there was a nice atmosphere to the place. Our hosts were very friendly and full of good ideas about trips and reasonably priced places to eat.

Plussat: The location is in a more local environment, away from the beach (cheap in a taxi to the beach/tourist centre), but there are plenty of places to eat in the neighbourhood, and it is very safe. Alain and Christine are fabulous hosts, and can´t do enough for you!

Plussat: Not the usual “resort land” place

Plussat: the property is right on the beach, down a rural feeling road. It feels like going back in time, to old time Puerto Morelos. but with Wifi!

Plussat: Really chill and helpful staff. Loved it.

Miinukset: Hot water was non existent

Plussat: Very beautiful little hotel right by the beach and very nice staff. It's also very quiet because it's not right by the city center. Bicycles were available for free to get to the city. The rooms were clean and there was free drinking water available, which is really great. Also there's a kitchen that can be used by the guests, which is also really nice.

Plussat: Very quiet. Good breakfast

Miinukset: A little out of the way

Plussat: Everything! Size of room. Location on the beach. Management (Edgar) was truly awesome. Use of the kitchen. Breakfast. Everything.

Miinukset: Can't think of a thing.

Plussat: Very nice people, good value.

Miinukset: You are a bit of a hike from town. We had a car so it didn't matter much to us but, still, it would have been nice to just walk to town on the beach and you can't (there is a commercial harbor in the way that stops you from doing this). I think, in future, I would prefer to pay more and be in town.

Plussat: Location and quietness

Miinukset: Breakfast / coffee!!

Plussat: This cozy hotel is small and charming and in a great location near the town square. The staff were genuinely friendly, caring, flexible, accommodating and most important available 24/7. If you are traveling alone it offers one a sense of community and security. While this is an aging building it has personality and is very clean. Each room appears different in size, structure and furnishings. While the rooms are not large they are unique. The beds and pillows were inviting and oh so comfortable. Each room has a refrigerator which is great for Leftovers. I plan to stay here again the next time I visit Puerto Morelos.

Miinukset: I personally could not manage the stairs and there are not elevators. They moved me to a first floor unit which was great.

Plussat: Hotel El Moro is a lovely small hotel in the middle of Puerto Moralos located just two blocks from the beach. Many restaurants and shops are moments away, The building is quite unique with large rooms decorated artistically. Breakfast was included in our room rate and included fruit, coffee, juice, toast, and eggs and beans offered with a Mexican flair.

Plussat: Very charming and walkable. Very helpful staff. Easy to access. Soooo cute! Wishing we could stay here longer!

Miinukset: More plug ins. Hair dryer. That’s it!

Plussat: Friendly staff

Miinukset: A little hot in the room

Plussat: This is a great value, 1 block from the town plaza, and 2 blocks from the beach. Nothing fancy, but comfy and quiet. The included breakfast was great.

Plussat: Staff were nice and friendly. Location amazing

Miinukset: Rooms very dated. An old musty smell in rooms. Pool is barely a pool. More a puddle.

Plussat: La playa está excelente y sobre todo la ubicación, no hay grandes hoteles cerca y esta todo muy tranquilo

Miinukset: La recepción ya que no hay señalamientos que hicieran fácil encontrar a la persona que te hace el check in y podrían mejorar en ese sentido ya que es la primera impresión que uno tiene del lugar