Hotel Tropicana

Thank you for a great stay

Locationnon Los Muertos Beach

Wifi was only available in the lobby.

Location, service, and clean.

Old furniture,

Restaurant/Staff

For the most part, the staff was wonderful, and especially helpful and friendly were the guys supplying the pool and beach chairs and umbrellas. Also a special mention for Marcella. She does an excellent job of keeping the beach and pool areas in order, while also having a smile and being sociable. I don't want to forget our maid. She took great care of our room.

Just a few things I didn't like. The internet service is not good. It's bad enough to have to go to the lobby for service, but even that was spotty. The staff in the restaurant were impatient and a little cranky at times, but I think this might be because, in my opinion, the restaurant is understaffed. Just one more thing. We have some friends that live in Puerto Vallarta, and wanted to have them up to our room to have a cocktail before we all went out to dinner. They were turned away, and think that was rediculous.