Halvat lennot Puerto Vallartaan

Plussat: "Very nice airplane and pleasant crew"

Miinukset: "It's KLM. What else do you need to know."

Miinukset: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Plussat: "Confort and kindness"
Miinukset: "It was too cold"

Plussat: "Loved the smooth ride."
Miinukset: "Bathroom was pretty nasty"

Plussat: "Great airline"

Plussat: "Boarding was quick and flight was calm"
Miinukset: "The coffe and breakfast."

Miinukset: "Travelled business class and was ace experience"

Plussat: "Friendly crew"
Miinukset: "Can’t think of anything"

Plussat: "Reasonable space in economy class seats"
Miinukset: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Miinukset: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Miinukset: "They left my bag off the plane. Ridiculous."

Miinukset: "Delays, took my hand luggage into the hold,"

Miinukset: "We had 4 hour delay causing a stop over at 3am. So yeah"

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Miinukset: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Miinukset: "Long haul flight made pleasant by KLM"

Plussat: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "Crew was nice and efficient"
Miinukset: "Economy seats don’t recline enough."

Plussat: "Good"
Miinukset: "Nothing"

Plussat: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Miinukset: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"

Miinukset: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Plussat: "Flight duration"
Miinukset: "Very stingy with the drinks Cramped seats"

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plussat: "Face recognition was amazing"
Miinukset: "Too hot on plane"

Plussat: "Staff very pleasant"
Miinukset: "Evening snack was not the greatest breakfast was pretty food"

Plussat: "Comfortable and well laid out seat area"
Miinukset: "Food was a little substandard for business class"

Plussat: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Miinukset: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Miinukset: "Bit cramped for space"

Plussat: "Airlines issue"
Miinukset: "Profiling certain customers"

Miinukset: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Plussat: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Plussat: "Thankful for coffee being served without charge. Not all airlines do that."

Plussat: "Cabin crew very pleasant"
Miinukset: "Lost our bags, little sympathy from staff"

Plussat: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Miinukset: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Miinukset: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."

Plussat: "Wonderful"

Plussat: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Miinukset: "No complaints."

Plussat: "The crew was very nice and helpful."
Miinukset: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."

Plussat: "Seat space was good for a short flight, inclusive of free snack and drink."
Miinukset: "Too much overoverhead luggage."

Plussat: "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
Miinukset: "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."

Miinukset: "seats on Jet air flight are very uncomfortable"

Miinukset: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Plussat: "They flew full speed to catch up with the delays."
Miinukset: "Departure was scheduled with one hour delay. When everyone was boarded they mentioned a leaking toilet. It took them 1,5 hours to disable the toilet. In the mean time, no drinks, no snacks, nothing. So we should depart at 18:00 but it became 19:30. Our first drinks and meal was no earlier then 21:00. The crew should have anticipated better that the technical problem would at least take one hour and give everyone a drink at least."

Miinukset: "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."

Plussat: "Overall, good flight"

Plussat: "The service of the crew onboard"
Miinukset: "Entertainment not to many recent movies and the boarding process was a little bit confusing."

Plussat: "I was able to sleep on the late night flight"
Miinukset: "Can’t think of anything"

Miinukset: "Flight Attendant should dis infect the lavatory everytime a customer uses since they have plenty of downtime (no longer serving refreshments)."

Plussat: "On time, only one gate change!"
Miinukset: "Cheaper. Ran out of food on the incoming flight. Should have planned better"

Plussat: "Movie selection and comfort of seats"
Miinukset: "They somehow “lost” luggage for half the hee passengers, and we had to wait for 2 hours by the carousel for them to “find” it. Totally unacceptable."

Plussat: "Crew was great, and we landed early."
Miinukset: "My headphone and USB jack did not work so I wasn't able to use the entertainment like I had wanted."

Plussat: "Room pretty good!"
Miinukset: "More walking room!!long flight!"

Plussat: "Fast boarding and efficient, friendly crew. I paid for an upgraded economy seat, which had more legroom and fit my body (more or less)."
Miinukset: "AA's seats seem to have gotten thinner in recent years, so I find them less comfortable. There's no in-flight entertainment; you have to download the airline's flight app on your device and stream from there."

Plussat: "Comfy seats"
Miinukset: "The crew"

Miinukset: "Food was horrible to Tv screen not working for a long flight it’s not nice"

Plussat: "It was fast"
Miinukset: "They could have offered headphones, the charging outlet didn’t work"

Plussat: "Crew on board was nice."
Miinukset: "Boarding was very unorganized. I thought families traveling with kids would get priority boarding before main cabin."

Plussat: "Exactly on schedule."
Miinukset: "Food."

Plussat: "Just ok"
Miinukset: "No customs forms on board. Big inconveny"

Miinukset: "I upgraded my seats, but we still didn’t get any extras for the price."

Plussat: "Frequent updates on lightning in the area ( causing delays). Full service on board while we were wIting for weather to clear. Very good i flight service."
Miinukset: "Just the weather — so nothing anyone can control"

Miinukset: "Delayed more than once missed connecting flight and didn’t put me up in a hotel for the night"

Plussat: "The trip was fast and efficient. The crew was very friendly and we had no issues."

Miinukset: "I didn't like that it was delayed. But it was not their fault because it was the thunderstorms that held us up."

Plussat: "Nothing"
Miinukset: "Someone stole an ipad and that forced us the be delayed for 2 hours"

Plussat: "Every aspect of the trip went very smoothly. Great crew. Very comfortable. The 787 Dreamliner is a great airplane. Row 19 is the way to go in coach!"

Plussat: "Empty seat by side"
Miinukset: "Overhead light not working TV screen not working Very average food"

Miinukset: "The flight was delayed an hour, which would have made us miss our connecting flight back to our home destination. We switched flights in order to make it home at a decent hour and not spend our entire day and night in an airport. We arrived home and they did not transfer two of our three checked bags to our flight, thus making it highly inconvenient upon our arrival home with no luggage."

Plussat: "Not much"
Miinukset: "Attitude of in flight crew terrible food"

Plussat: "Crew"
Miinukset: "Seats are small and not ergonomic"

Plussat: "The crew was very polite and cordial throughout the entire process."

Plussat: "Brand new plane, very quick boarding, on time departure, great pilots"
Miinukset: "Earbuds super cheap couldn’t hear anything they re sponsored by Avis rent a car Crew. Just not caring on our needs. And I was in economy plus and paid twice the price. Will switch back to Air France next time"

Miinukset: "They did not have any customs and immigration forms on the plane so everyone had to pick them up as we got off the plane and fill them out before proceeding to the customs area. It was very inconvenient for all passengers since there was not a good area to fiill out the forms and it slowed everyone down. First time I can ever recall the airlines not having the forms available before we landed"

Miinukset: "Tv was out the entire international flight. When I asked the flight attendant for help he said that "wasn't his job" and walked away. When I asked another attendant for help she said there wasnt anything she could do and that their "tv's suck". Rude crew, uncomfortable, cheap."

Plussat: "Everything about the crew and the in-flight amenities was comfortable and well-planned. The flight attendants were friendly and responsive and the plane was clean and comfortable. I felt that there was enough legroom even in economy."
Miinukset: "The entertainment system lost power in my section about 30 minutes into a ten hour flight, and while some of that time was spent sleeping I wasn't even able to turn on the reading light. I know the flight attendants tried several times to restart the system and I appreciate that, but there were several dark lonely hours spent waiting for dawn."

Plussat: "Safe, efficient and pleasant flight. I would fly American again. I appreciate getting a soda and snack included."
Miinukset: "No movie. I got "spoiled" on flight from Seattle to Phoenix with a movie perk. Was looking forward to another on the 2nd leg of our trip. I thought maybe it was an "American" thing. ... but apparently just got lucky on first leg."

Plussat: "Nice seats, friendly staff and crew."
Miinukset: "Boarding groups are not clearly announced-and with the threat of checked baggage this makes people angry and spiteful to other passengers. They forgot to bring the immigration forms onboard, only had the customs. They didn't give us pens/pencils to fill out the customs form. This made offboarding confusing and messy. What entertainment? No screens."

Miinukset: "Chair wasn't that comfortable"

Plussat: "Finally had power outlets. 1 for 3. First class crew great."
Miinukset: "Didn't honor priority luggage tags. Small seats for 1st class."

Miinukset: "Missed first round of golf. Have no clubs or clothes. So far this sucks."

Plussat: "Nothing"
Miinukset: "Everything"

Miinukset: "Would not check bags through to final destination. I had to puck up at baggage claim and clear customs, and recheck bags through a 2 hour + line at ticket counter."

Plussat: "Very quick connection"

Plussat: "Great crew!"

Miinukset: "No in flight entertainment and no electric outlet on the flight. Very basic airline."

Plussat: "Everything. In flight entertainment was great and service as shops."
Miinukset: "No issues."

Plussat: "Flight was on time, seats were comfortable."

Plussat: "nothing really good to say"
Miinukset: "American airline is late most times. I don't really like flight attendants on AA flights. Not polite. I only fly just because it was available I"

Miinukset: "No individual tv screens seems a little ridiculous for a nonstop 5 hour flight"

Miinukset: "Apparently Finnair leases a Hilly plane and crew for this flight right now, so it wasn't quite the same."

Plussat: "Flights were on time and staff all were smiling and kind."
Miinukset: "Liked everything!!"

Plussat: "Plenty of leg room no entertainment so I dozed."
Miinukset: "People stuffing oversized bags in overhead."

Plussat: "BA system down. Najor delays and long lines. Flight good."

Plussat: "No complaints. Love American!"

Plussat: "Not applicable"

Plussat: "they cancelled the flight and they did not say anything, then the crew in the airport were very rude with everyone."