Puerto Vallarta autonvuokraukset

2 sijaintia kohteessa Puerto Vallarta

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Alamo arvostelua

Autonvuokrauksen sijainnit

Alamo

Sijainnit kohteessa Puerto Vallarta

Blvd Francisco Medina

+52 322 221 3030

maanantaina	07:30 - 22:00
tiistaina	07:30 - 22:00
keskiviikkona	07:30 - 22:00
torstaina	07:30 - 22:00
perjantaina	07:30 - 22:00
lauantaina	07:30 - 22:00
sunnuntaina	07:30 - 22:00

Intl And National Arrivals

+52 322 221 1228

maanantaina	07:30 - 23:59
tiistaina	07:30 - 23:59
keskiviikkona	07:30 - 23:59
torstaina	07:30 - 23:59
perjantaina	07:30 - 23:59
lauantaina	07:30 - 23:59
sunnuntaina	07:30 - 23:59

Kaikki Alamo arvostelut

Alamo arvostelut: Puerto Vallarta

Uusimmat arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

4,4

Miinukset: Up front pricing for insurance in Mexico. What it covers and why it’s recovered.

Arvosteltu marrask. 2019

arvostelut:
2,8

Plussat: Nothing to like

Miinukset: This is basically a bait and switch operation. They quote a small price for car rental and then when you get there, let you know that the "mandatory" insurance is where they make their money. The insurance costs more than a normal car rental by itself for most place I rent cars. Deceptive business practices should not be rewarded. Do not recommend.

Arvosteltu lokak. 2019

arvostelut:
5,6

Miinukset: Transparency about costs

Arvosteltu lokak. 2019

arvostelut:
2,0

Miinukset: You're forced to take up insurance at pick up point regardless of having an insurance purchased online. You end up paying over 700% of the posted price. Trick and a fraud. Rather post all prices ahead.

Arvosteltu heinäk. 2019

arvostelut:
5,2

Miinukset: Do not rent from Alamo Puerto Vallarta airport!!! Worst customer service I’ve ever experienced.They try to say there are damages when you return the car if you didn’t take pictures of every scratch ( I mean EVERY scratch on the vehicle) as we returned the vehicle without damage.

Arvosteltu toukok. 2019

arvostelut:
5,2

Plussat: Pick was a 20 minute wait

Miinukset: The interior windows we very dirty

Arvosteltu toukok. 2019

arvostelut:
4,8

Miinukset: The car i reserved was not available, they had to sub a lower model. I had paperwork from my credit card company, that I had insurance, still made me pay for "mandatory" insurance.

Arvosteltu huhtik. 2019

arvostelut:
8,4

Plussat: Pick up and drop off were very simple.

Miinukset: Reserved a mini van but was given a 15 seater because there was no mini van available until the following day.

Arvosteltu maalisk. 2019

arvostelut:
2,0

Plussat: The people were friendly. But not accomadating

Miinukset: The car I rented be actually there. Rented a minivan. They gave me a 10 person passenger van. And it was old and beat up. Such a piece of junk. Also all the hidden fees are rediculous. I thought I was only going to pay around 140$. Ended up costing 500$.

Arvosteltu maalisk. 2019

arvostelut:
5,2

Plussat: The car was nice, pick up and drop off easy.

Miinukset: The Insurance was 3x amount quoted on your site!! And there was someone trying to sell us resort packages at the Alamo car rental office.

Arvosteltu maalisk. 2019

arvostelut:
10,0

Plussat: I don’t have anything to say just everything was excellent first time renting here I will do it again for sure thanks

Arvosteltu maalisk. 2019

arvostelut:
2,0

Miinukset: the insurance price the charge me, 100 US dollars daily. Plus drop off charge, and not clear prices.

Arvosteltu maalisk. 2019

arvostelut:

10,0

Plussat: I don’t have anything to say just everything was excellent first time renting here I will do it again for sure thanks

Arvosteltu maalisk. 2019

arvostelut:

8,4

Plussat: Pick up and drop off were very simple.

Miinukset: Reserved a mini van but was given a 15 seater because there was no mini van available until the following day.

Arvosteltu maalisk. 2019

arvostelut:

4,4

Miinukset: Up front pricing for insurance in Mexico. What it covers and why it’s recovered.

Arvosteltu marrask. 2019

arvostelut:
2,8

Plussat: Nothing to like

Miinukset: This is basically a bait and switch operation. They quote a small price for car rental and then when you get there, let you know that the "mandatory" insurance is where they make their money. The insurance costs more than a normal car rental by itself for most place I rent cars. Deceptive business practices should not be rewarded. Do not recommend.

Arvosteltu lokak. 2019

arvostelut:
5,6

Miinukset: Transparency about costs

Arvosteltu lokak. 2019

arvostelut:
2,0

Miinukset: You're forced to take up insurance at pick up point regardless of having an insurance purchased online. You end up paying over 700% of the posted price. Trick and a fraud. Rather post all prices ahead.

Arvosteltu heinäk. 2019

arvostelut:
5,2

Miinukset: Do not rent from Alamo Puerto Vallarta airport!!! Worst customer service I’ve ever experienced.They try to say there are damages when you return the car if you didn’t take pictures of every scratch ( I mean EVERY scratch on the vehicle) as we returned the vehicle without damage.

Arvosteltu toukok. 2019

arvostelut:
5,2

Plussat: Pick was a 20 minute wait

Miinukset: The interior windows we very dirty

Arvosteltu toukok. 2019

arvostelut:
4,8

Miinukset: The car i reserved was not available, they had to sub a lower model. I had paperwork from my credit card company, that I had insurance, still made me pay for "mandatory" insurance.

Arvosteltu huhtik. 2019

arvostelut:
2,0

Plussat: The people were friendly. But not accomadating

Miinukset: The car I rented be actually there. Rented a minivan. They gave me a 10 person passenger van. And it was old and beat up. Such a piece of junk. Also all the hidden fees are rediculous. I thought I was only going to pay around 140$. Ended up costing 500$.

Arvosteltu maalisk. 2019

arvostelut:
5,2

Plussat: The car was nice, pick up and drop off easy.

Miinukset: The Insurance was 3x amount quoted on your site!! And there was someone trying to sell us resort packages at the Alamo car rental office.

Arvosteltu maalisk. 2019

arvostelut:
2,0

Miinukset: the insurance price the charge me, 100 US dollars daily. Plus drop off charge, and not clear prices.

Arvosteltu maalisk. 2019

arvostelut:

Rankattu nro 2

Avis

7,6 Hyvä (2 244 arvostelua)

2 sijaintia kohteessa Puerto Vallarta

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Avis arvostelua

Autonvuokrauksen sijainnit

Avis

Sijainnit kohteessa Puerto Vallarta

Gustavo Diaz Intl Airport

+52 322 221 0783

maanantaina	07:00 - 23:30
tiistaina	07:00 - 23:30
keskiviikkona	07:00 - 23:30
torstaina	07:00 - 23:30
perjantaina	07:00 - 23:30
lauantaina	07:00 - 23:30
sunnuntaina	07:00 - 23:30

Secrets Hotel -David Alfaro Siqueros 164

+52 322 224 4859

maanantaina	08:00 - 14:00 15:00 - 17:00
tiistaina	08:00 - 14:00 15:00 - 17:00
keskiviikkona	08:00 - 14:00 15:00 - 17:00
torstaina	08:00 - 14:00 15:00 - 17:00
perjantaina	08:00 - 14:00 15:00 - 17:00
lauantaina	08:00 - 16:00
sunnuntaina	08:00 - 16:00

Kaikki Avis arvostelut

Avis arvostelut: Puerto Vallarta

Uusimmat arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

6,4

Watch out for hidden fees!

Plussat: Avis was clean and efficient

Miinukset: We got a great promotional deal on our Avis rental – we were quoted a price that was only $30 in total for seven days. Of course but we weren't told until we arrived was that there was a mandatory Insurance package that actually cost 300 US! If we tried to opt out, Avis still had to put in an HUGE hold on our credit card. None of this would've been a big problem – if we had been advised in advance.

Arvosteltu tammik. 2018

arvostelut:

6,4

Watch out for hidden fees!

Plussat: Avis was clean and efficient

Miinukset: We got a great promotional deal on our Avis rental – we were quoted a price that was only $30 in total for seven days. Of course but we weren't told until we arrived was that there was a mandatory Insurance package that actually cost 300 US! If we tried to opt out, Avis still had to put in an HUGE hold on our credit card. None of this would've been a big problem – if we had been advised in advance.

Arvosteltu tammik. 2018

arvostelut:

Rankattu nro 3

Budget

7,4 Hyvä (4 196 arvostelua)

2 sijaintia kohteessa Puerto Vallarta

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Budget arvostelua

Autonvuokrauksen sijainnit

Budget

Sijainnit kohteessa Puerto Vallarta

Francisco Medina Ascencio 141

+52 322 221 1210

maanantaina	07:00 - 22:00
tiistaina	07:00 - 22:00
keskiviikkona	07:00 - 22:00
torstaina	07:00 - 22:00
perjantaina	07:00 - 22:00
lauantaina	07:00 - 22:00
sunnuntaina	07:00 - 22:00

Km 7.5 Carretera Tepic

+52 322 221 1210

maanantaina	07:00 - 23:00
tiistaina	07:00 - 23:00
keskiviikkona	07:00 - 23:00
torstaina	07:00 - 23:00
perjantaina	07:00 - 23:00
lauantaina	07:00 - 23:00
sunnuntaina	07:00 - 23:00

Kaikki Budget arvostelut

Budget arvostelut: Puerto Vallarta

Uusimmat arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

2,0

Plussat: Not very friendly and happy.

Miinukset: The right rear tire was bald and cracked. Not safe at all

Arvosteltu lokak. 2019

arvostelut:
2,0

Plussat: Nothing

Miinukset: The rate quoted was not the right paid. I was pulled over shortly after renting the car because the car had no front license plate which is illegal in Mexico. I couldn’t use the car for three days until a representative came out and brought me a new car. I will never rent with KAYAK

Arvosteltu syysk. 2019

arvostelut:
2,0

Miinukset: I booked a Jeep Wrangler but when I arrived the car agency said they didn’t have any available and that they had sold their fleet of jeeps months before. They then tried to get me to rent a compact SUV for same price . I ended up not renting any cars and took an Uber instead .

Arvosteltu elok. 2019

arvostelut:
5,6

Plussat: The return was painless and quick. The car was clean.

Miinukset: When I made the reservation I was told I was going to get a Jeep Wrangler, but when I got there, they only had a Renault compact suv. It took an hour to get the car ready, and when I finally received it, the gas tank was almost empty.

Arvosteltu heinäk. 2019

arvostelut:
3,2

Plussat: Staff was friendly

Miinukset: The staff never told us that our car had a flat tire and needed to be changed. They kept saying "just one minute" for an hour. Then, "the car is ready"... and 15 more minutes went by. Then, as I was ready to jump in an uber... they start washing the car! We had a reservation...

Arvosteltu toukok. 2019

arvostelut:
2,8

Plussat: I reserved a Jeep and got a Nissan crossover. I was stuck at an off site rental location so could not go back to airport, needed something to get me to my hotel. The staff told me the jeeps had been sold, so why were they listed as available?

Miinukset: Would have been great to get the vehicle I reserved. Could not do what had been planned with a crossover.

Arvosteltu huhtik. 2019

arvostelut:
4,8

Miinukset: Price was not as advertised. Was quoted $12 and ended up paying $98.

Arvosteltu helmik. 2019

arvostelut:
2,0

Miinukset: The office was closed when we arrived even though the posted hours indicated they would be open. Completely unreliable. We ended up renting a car from another company. Don't use Budget in Puerto Vallarta!

Arvosteltu elok. 2017

arvostelut:
2,0

Terrible Scam

Miinukset: When we arrived in puerto Vallarta they claimed the car we reserved was unavailable and tried to get us to rent a smaller car for more money. We asked to be taken back to the airport as their rental location is not even located on premises.

Arvosteltu elok. 2017

arvostelut:
7,6

The insurance cost more than the rental!

Plussat: The car was fine and the people in the Puerto Vallarta office spoke English which was nice. It was nice to be able to pick up in Puerto Vallarta and drop off in Guadalajara.

Miinukset: The one way fee of $200 seemed excessive but the fact that the mandatory insurance cost even more was totally unexpected. Although Mexican drivers are crazy so while expensive, the insurance is probably worth it if you get in an accident. It would have been nice to know the cost of the insurance ahead of time. It was unanticipated and cut into our budget.

Arvosteltu huhtik. 2017

arvostelut:
3,2

Rip off

Miinukset: Didn't have the right car and then had to pay for the upgrade because the right car wasn't there

Arvosteltu maalisk. 2017

arvostelut:
2,0

Rented the car for 5.00 per day

Plussat: When I got to budget they charged 48.00 for mandatory insurance while hassling us to look at time shares for a free car rental. Claimed the car rental was in airport but it was off sight.

Arvosteltu tammik. 2017

arvostelut:

7,6

The insurance cost more than the rental!

Plussat: The car was fine and the people in the Puerto Vallarta office spoke English which was nice. It was nice to be able to pick up in Puerto Vallarta and drop off in Guadalajara.

Miinukset: The one way fee of $200 seemed excessive but the fact that the mandatory insurance cost even more was totally unexpected. Although Mexican drivers are crazy so while expensive, the insurance is probably worth it if you get in an accident. It would have been nice to know the cost of the insurance ahead of time. It was unanticipated and cut into our budget.

Arvosteltu huhtik. 2017

arvostelut:

2,0

Plussat: Not very friendly and happy.

Miinukset: The right rear tire was bald and cracked. Not safe at all

Arvosteltu lokak. 2019

arvostelut:
2,0

Plussat: Nothing

Miinukset: The rate quoted was not the right paid. I was pulled over shortly after renting the car because the car had no front license plate which is illegal in Mexico. I couldn’t use the car for three days until a representative came out and brought me a new car. I will never rent with KAYAK

Arvosteltu syysk. 2019

arvostelut:
2,0

Miinukset: I booked a Jeep Wrangler but when I arrived the car agency said they didn’t have any available and that they had sold their fleet of jeeps months before. They then tried to get me to rent a compact SUV for same price . I ended up not renting any cars and took an Uber instead .

Arvosteltu elok. 2019

arvostelut:
5,6

Plussat: The return was painless and quick. The car was clean.

Miinukset: When I made the reservation I was told I was going to get a Jeep Wrangler, but when I got there, they only had a Renault compact suv. It took an hour to get the car ready, and when I finally received it, the gas tank was almost empty.

Arvosteltu heinäk. 2019

arvostelut:
3,2

Plussat: Staff was friendly

Miinukset: The staff never told us that our car had a flat tire and needed to be changed. They kept saying "just one minute" for an hour. Then, "the car is ready"... and 15 more minutes went by. Then, as I was ready to jump in an uber... they start washing the car! We had a reservation...

Arvosteltu toukok. 2019

arvostelut:
2,8

Plussat: I reserved a Jeep and got a Nissan crossover. I was stuck at an off site rental location so could not go back to airport, needed something to get me to my hotel. The staff told me the jeeps had been sold, so why were they listed as available?

Miinukset: Would have been great to get the vehicle I reserved. Could not do what had been planned with a crossover.

Arvosteltu huhtik. 2019

arvostelut:
4,8

Miinukset: Price was not as advertised. Was quoted $12 and ended up paying $98.

Arvosteltu helmik. 2019

arvostelut:
2,0

Miinukset: The office was closed when we arrived even though the posted hours indicated they would be open. Completely unreliable. We ended up renting a car from another company. Don't use Budget in Puerto Vallarta!

Arvosteltu elok. 2017

arvostelut:
2,0

Terrible Scam

Miinukset: When we arrived in puerto Vallarta they claimed the car we reserved was unavailable and tried to get us to rent a smaller car for more money. We asked to be taken back to the airport as their rental location is not even located on premises.

Arvosteltu elok. 2017

arvostelut:
3,2

Rip off

Miinukset: Didn't have the right car and then had to pay for the upgrade because the right car wasn't there

Arvosteltu maalisk. 2017

arvostelut:
2,0

Rented the car for 5.00 per day

Plussat: When I got to budget they charged 48.00 for mandatory insurance while hassling us to look at time shares for a free car rental. Claimed the car rental was in airport but it was off sight.

Arvosteltu tammik. 2017

arvostelut:

Rankattu nro 4

Hertz

7,4 Hyvä (3 832 arvostelua)

3 sijaintia kohteessa Puerto Vallarta

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Hertz arvostelua

Autonvuokrauksen sijainnit

Hertz

Sijainnit kohteessa Puerto Vallarta

Fco Medina Ascencio #3987

+52 999 911 8040

maanantaina	00:00 - 23:59
tiistaina	00:00 - 23:59
keskiviikkona	00:00 - 23:59
torstaina	00:00 - 23:59
perjantaina	00:00 - 23:59
lauantaina	00:00 - 23:59
sunnuntaina	00:00 - 23:59

Paseo De Los Cocoteros 85 Sur

0180 0709 5000

maanantaina	07:00 - 23:00
tiistaina	07:00 - 23:00
keskiviikkona	07:00 - 23:00
torstaina	07:00 - 23:00
perjantaina	07:00 - 23:00
lauantaina	07:00 - 23:00
sunnuntaina	07:00 - 23:00

Paseo De Los Cocoteros

0180 0709 5000

maanantaina	08:00 - 20:00
tiistaina	08:00 - 20:00
keskiviikkona	08:00 - 20:00
torstaina	08:00 - 20:00
perjantaina	08:00 - 20:00
lauantaina	08:00 - 20:00
sunnuntaina	08:00 - 20:00

Kaikki Hertz arvostelut

Hertz arvostelut: Puerto Vallarta

Uusimmat arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

6,8

Plussat: The drop of was easy

Arvosteltu syysk. 2019

arvostelut:
5,6

Plussat: Price was great

Miinukset: The pick up and drop off process was like going back to the early 1990s. Definitely could be much more streamlined. Also, our car was not clean when we got it (sweat stain on the passenger seat). We watched a couple guys wipe it down and spray some cleaner in the car right before we took delivery of the vehicle for the rental.

Arvosteltu toukok. 2017

arvostelut:
2,0

they didn't respect my reservation

Plussat: nothing

Miinukset: they didn't respect my reservation, i have to find another company

Arvosteltu maalisk. 2017

arvostelut:

6,8

Plussat: The drop of was easy

Arvosteltu syysk. 2019

arvostelut:

5,6

Plussat: Price was great

Miinukset: The pick up and drop off process was like going back to the early 1990s. Definitely could be much more streamlined. Also, our car was not clean when we got it (sweat stain on the passenger seat). We watched a couple guys wipe it down and spray some cleaner in the car right before we took delivery of the vehicle for the rental.

Arvosteltu toukok. 2017

arvostelut:
2,0

they didn't respect my reservation

Plussat: nothing

Miinukset: they didn't respect my reservation, i have to find another company

Arvosteltu maalisk. 2017

arvostelut:

Rankattu nro 5

Dollar

7,3 Hyvä (6 362 arvostelua)

2 sijaintia kohteessa Puerto Vallarta

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Dollar arvostelua

Autonvuokrauksen sijainnit

Dollar

Sijainnit kohteessa Puerto Vallarta

Blvd Francisco Medina Ascencio

+52 322 226 1400

maanantaina	08:30 - 16:30
tiistaina	08:30 - 16:30
keskiviikkona	08:30 - 16:30
torstaina	08:30 - 16:30
perjantaina	08:30 - 16:30
lauantaina	08:30 - 16:30
sunnuntaina	08:30 - 16:30

Carr Tepic Km 7.5

180 0365 1111

maanantaina	00:00 - 23:59
tiistaina	00:00 - 23:59
keskiviikkona	00:00 - 23:59
torstaina	00:00 - 23:59
perjantaina	00:00 - 23:59
lauantaina	00:00 - 23:59
sunnuntaina	00:00 - 23:59

Kaikki Dollar arvostelut

Dollar arvostelut: Puerto Vallarta

Uusimmat arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

3,6

Plussat: Our van was not ready for the day requested, so the staff lent us their shuttle van so we were not stranded, or incite extra costs for taxis. This was appreciated, particularly given the price deception.

Miinukset: The price advertised was dramatically less than what was actuality. While this was a red flag, it remains categorically price deceptive. Beyond this, we were expected to participate in a timeshare presentation.

Arvosteltu helmik. 2019

arvostelut:
4,0

Insurance scam?

Plussat: Newer model van

Miinukset: Fee did not include “mandatory” liability insurance. Was not explained prior to booking. More than doubled the anticipated cost of rental vehicle

Arvosteltu jouluk. 2018

arvostelut:
6,4

Scam

Plussat: After I get to the place, they surprise me with an additional $431 of insurance fees and taxes.

Miinukset: After I get to the place, they surprise me with an additional $431 of insurance fees and taxes.

Arvosteltu marrask. 2016

arvostelut:
3,2

WHAT FOR HIDDEN FEES

Plussat: P/U and Drop off to airport

Miinukset: They charged us 16% for 'airport fees' to p/u and dropp off. The airport is across the road from rental. Our original base quote for the same vehicle for same number of days was $350 USD. We ended up being charged just over $1,000 USD. Watch your 'extra's" Don't initial the quote on any fees you don't agree to. We ended up paying 16% airport 'tax' and 18% VAT. Insurance is a ripp off. $41 US per day. Will never rent from this place again

Arvosteltu maalisk. 2016

arvostelut:
6,0

Plussat: actually, I/we can't comment. at the last moment before we were to make the trip, my wife's brother died and we had to go to his funeral instead.

Arvosteltu helmik. 2016

arvostelut:
2,0

Was charged way more than expected

Plussat: Nothing

Miinukset: We started off with our total for 7 days being $69. We ended with it being almost $500. I expected to pay more for the basic insurance that they make you get in Mexico and I asked for the minimum. I was told the minimum was $39 but for $40 she would give me the full so for $1 more we went with that. My parents got their car the next day and got the insurance for $20/day so their car was over $100 cheaper than ours for the week. When I said something at the end the guy said well you signed it so that's what you have to pay. Unfortunately in another country when you don't speak the language you get scammed easily. We knew this could be an issue so that's why we went with dollar cause they have a good reputation but this was an awful experience.

Arvosteltu tammik. 2016

arvostelut:
6,0

Insurance cost more than rental cost

Plussat: I am used to having to pay a high price for insurance when I rent a car, but I was not prepared that the insurance cost would be much higher than the daily rental cost of the car itself. The price on the kayak website shows $50 per day for the car. When I got, to Dollar I was charged $65 additional per day for the insurance.

Arvosteltu tammik. 2016

arvostelut:
4,0

Triple the price Kayak tells you!

Plussat: When i made the reservation, it was $94.01 total for 4 daya. When we arrived at Dollar, we were informed we had to buy the mandatory Mexican insurance. The guy wanted $275! After some haggling he brought it down some, but the fact that we had to HAGGLE for what we thought was a guaranteed price (especially after a long flight) was a crappy way to start our vacation. We will NEVER use Dollar again.

Arvosteltu jouluk. 2015

arvostelut:
6,0

Mexican deal

Plussat: We liked the car

Miinukset: We were forced to pay more at the location.

Arvosteltu jouluk. 2015

arvostelut:

3,6

Plussat: Our van was not ready for the day requested, so the staff lent us their shuttle van so we were not stranded, or incite extra costs for taxis. This was appreciated, particularly given the price deception.

Miinukset: The price advertised was dramatically less than what was actuality. While this was a red flag, it remains categorically price deceptive. Beyond this, we were expected to participate in a timeshare presentation.

Arvosteltu helmik. 2019

arvostelut:
4,0

Insurance scam?

Plussat: Newer model van

Miinukset: Fee did not include “mandatory” liability insurance. Was not explained prior to booking. More than doubled the anticipated cost of rental vehicle

Arvosteltu jouluk. 2018

arvostelut:
6,4

Scam

Plussat: After I get to the place, they surprise me with an additional $431 of insurance fees and taxes.

Miinukset: After I get to the place, they surprise me with an additional $431 of insurance fees and taxes.

Arvosteltu marrask. 2016

arvostelut:
3,2

WHAT FOR HIDDEN FEES

Plussat: P/U and Drop off to airport

Miinukset: They charged us 16% for 'airport fees' to p/u and dropp off. The airport is across the road from rental. Our original base quote for the same vehicle for same number of days was $350 USD. We ended up being charged just over $1,000 USD. Watch your 'extra's" Don't initial the quote on any fees you don't agree to. We ended up paying 16% airport 'tax' and 18% VAT. Insurance is a ripp off. $41 US per day. Will never rent from this place again

Arvosteltu maalisk. 2016

arvostelut:
6,0

Plussat: actually, I/we can't comment. at the last moment before we were to make the trip, my wife's brother died and we had to go to his funeral instead.

Arvosteltu helmik. 2016

arvostelut:
2,0

Was charged way more than expected

Plussat: Nothing

Miinukset: We started off with our total for 7 days being $69. We ended with it being almost $500. I expected to pay more for the basic insurance that they make you get in Mexico and I asked for the minimum. I was told the minimum was $39 but for $40 she would give me the full so for $1 more we went with that. My parents got their car the next day and got the insurance for $20/day so their car was over $100 cheaper than ours for the week. When I said something at the end the guy said well you signed it so that's what you have to pay. Unfortunately in another country when you don't speak the language you get scammed easily. We knew this could be an issue so that's why we went with dollar cause they have a good reputation but this was an awful experience.

Arvosteltu tammik. 2016

arvostelut:
6,0

Insurance cost more than rental cost

Plussat: I am used to having to pay a high price for insurance when I rent a car, but I was not prepared that the insurance cost would be much higher than the daily rental cost of the car itself. The price on the kayak website shows $50 per day for the car. When I got, to Dollar I was charged $65 additional per day for the insurance.

Arvosteltu tammik. 2016

arvostelut:
4,0

Triple the price Kayak tells you!

Plussat: When i made the reservation, it was $94.01 total for 4 daya. When we arrived at Dollar, we were informed we had to buy the mandatory Mexican insurance. The guy wanted $275! After some haggling he brought it down some, but the fact that we had to HAGGLE for what we thought was a guaranteed price (especially after a long flight) was a crappy way to start our vacation. We will NEVER use Dollar again.

Arvosteltu jouluk. 2015

arvostelut:
6,0

Mexican deal

Plussat: We liked the car

Miinukset: We were forced to pay more at the location.

Arvosteltu jouluk. 2015

arvostelut:

Rankattu nro 6

Thrifty

7,1 Hyvä (2 739 arvostelua)

3 sijaintia kohteessa Puerto Vallarta

╳

Thrifty arvostelua

Autonvuokrauksen sijainnit

Thrifty

Sijainnit kohteessa Puerto Vallarta

Ave. Francisco Medina Ascencio

+52 322 221 2984

maanantaina	07:00 - 22:00
tiistaina	07:00 - 22:00
keskiviikkona	07:00 - 22:00
torstaina	07:00 - 22:00
perjantaina	07:00 - 22:00
lauantaina	07:00 - 22:00
sunnuntaina	07:00 - 22:00

Carr Tepic Km 7.5

180 0021 2277

maanantaina	00:00 - 23:59
tiistaina	00:00 - 23:59
keskiviikkona	00:00 - 23:59
torstaina	00:00 - 23:59
perjantaina	00:00 - 23:59
lauantaina	00:00 - 23:59
sunnuntaina	00:00 - 23:59

Carretera Barra De Navidad

+52 322 221 5761

maanantaina	08:30 - 14:30 15:30 - 17:00
tiistaina	08:30 - 14:30 15:30 - 17:00
keskiviikkona	08:30 - 14:30 15:30 - 17:00
torstaina	08:30 - 14:30 15:30 - 17:00
perjantaina	08:30 - 14:30 15:30 - 17:00
lauantaina	08:30 - 14:30 15:30 - 17:00
sunnuntaina	08:30 - 14:30 15:30 - 17:00

Kaikki Thrifty arvostelut

Thrifty arvostelut: Puerto Vallarta

Uusimmat arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

3,6

Plussat: No drop off no rental Availbale

Miinukset: Honor the reservations

Arvosteltu heinäk. 2019

arvostelut:
2,0

Didn’t have any cars available

Plussat: Nothing

Miinukset: Didn’t have any cars available. Had to rent somewhere else at 2x the price.

Arvosteltu jouluk. 2018

arvostelut:
5,2

Plussat: Car was fine, although it wasnt the one we reserved

Miinukset: The charge for insurance at over $30 a day, more than doubled the rate of the car. Also rates quoted in dollars then changed to pesos at a very high exchange rate. They didn't have the van we reserved and switched us to a smaller vehicle at a very low discount.

Arvosteltu marrask. 2018

arvostelut:
2,0

Plussat: Over priced

Arvosteltu heinäk. 2018

arvostelut:
2,0

we ended up paying over $25 US for insurance for starters.

Miinukset: They guy at the counter told us we could take our dog with us when we rented it. Then they charged us $500 pesos to clean it after we Had already vacuumed the entire inside because they found two dog hairs and said it had to be detailed for “allergens”. What a racket. Never again. It felt like we got shaken down. very poor experience.

Arvosteltu kesäk. 2018

arvostelut:
5,2

Insurance is insane

Plussat: Low rental rate

Miinukset: Insurance costs basically make these more expensive than in the states

Arvosteltu huhtik. 2018

arvostelut:
2,0

Miinukset: - what was quoted on your site was incorrect - incorrect info cost me a lot of money - will never us kayak again

Arvosteltu huhtik. 2018

arvostelut:
2,0

It was a trick

Plussat: The price as advertised

Miinukset: The price after insurance was radically higher than the advertised price

Arvosteltu tammik. 2018

arvostelut:
2,0

The rental prices are insane due to the insurance

Plussat: I did not rent a car it was so costly for insurance

Arvosteltu tammik. 2017

arvostelut:
6,0

Thrifty Car Rental Puerto Vallarta

Plussat: Nice staff, I ended up with a good car.

Miinukset: The final price was significantly higher than advertised. Did not have the car when I showed up. No guarantee that they will have the car even if you pre-pay, our trip was during the high season (last week of December).

Arvosteltu tammik. 2017

arvostelut:
2,0

Nasty experience

Plussat: Not much

Miinukset: Poor and slow pickup and transfer. The office is a mess in a hard to get to location Staff is rude and nasty. When I booked no one informed me of mandetory insurance that is 50% of the rental fee. Nice surprise that both the booking agent price line and thrifty left out or was hidden

Arvosteltu jouluk. 2016

arvostelut:
3,6

Horrible experience

Plussat: The advertised price was grossly deceptive. We were charged an extra $350 for insurance when we arrived. That is nearly 10 times the prices of the rental car itself despite the invoice saying fees and taxes included. When we arrived it took 50 minutes for us to actually receive the car. When we returned the car they had the nerve to charge us extra money because the fuel was "1/16" lower than when we collected it. Disgusted by the service and the dishonest presentation on your website and by the company.

Miinukset: The advertised price was grossly deceptive. We were charged an extra $350 for insurance when we arrived. That is nearly 10 times the prices of the rental car itself despite the invoice saying fees and taxes included. When we arrived it took 50 minutes for us to actually receive the car. When we returned the car they had the nerve to charge us extra money because the fuel was "1/16" lower than when we collected it. Disgusted by the service and the dishonest presentation on your website and by the company.

Arvosteltu elok. 2016

arvostelut:

3,6

Plussat: No drop off no rental Availbale

Miinukset: Honor the reservations

Arvosteltu heinäk. 2019

arvostelut:
2,0

Didn’t have any cars available

Plussat: Nothing

Miinukset: Didn’t have any cars available. Had to rent somewhere else at 2x the price.

Arvosteltu jouluk. 2018

arvostelut:
5,2

Plussat: Car was fine, although it wasnt the one we reserved

Miinukset: The charge for insurance at over $30 a day, more than doubled the rate of the car. Also rates quoted in dollars then changed to pesos at a very high exchange rate. They didn't have the van we reserved and switched us to a smaller vehicle at a very low discount.

Arvosteltu marrask. 2018

arvostelut:
2,0

Plussat: Over priced

Arvosteltu heinäk. 2018

arvostelut:
2,0

we ended up paying over $25 US for insurance for starters.

Miinukset: They guy at the counter told us we could take our dog with us when we rented it. Then they charged us $500 pesos to clean it after we Had already vacuumed the entire inside because they found two dog hairs and said it had to be detailed for “allergens”. What a racket. Never again. It felt like we got shaken down. very poor experience.

Arvosteltu kesäk. 2018

arvostelut:
5,2

Insurance is insane

Plussat: Low rental rate

Miinukset: Insurance costs basically make these more expensive than in the states

Arvosteltu huhtik. 2018

arvostelut:
2,0

Miinukset: - what was quoted on your site was incorrect - incorrect info cost me a lot of money - will never us kayak again

Arvosteltu huhtik. 2018

arvostelut:
2,0

It was a trick

Plussat: The price as advertised

Miinukset: The price after insurance was radically higher than the advertised price

Arvosteltu tammik. 2018

arvostelut:
2,0

The rental prices are insane due to the insurance

Plussat: I did not rent a car it was so costly for insurance

Arvosteltu tammik. 2017

arvostelut:
6,0

Thrifty Car Rental Puerto Vallarta

Plussat: Nice staff, I ended up with a good car.

Miinukset: The final price was significantly higher than advertised. Did not have the car when I showed up. No guarantee that they will have the car even if you pre-pay, our trip was during the high season (last week of December).

Arvosteltu tammik. 2017

arvostelut:
2,0

Nasty experience

Plussat: Not much

Miinukset: Poor and slow pickup and transfer. The office is a mess in a hard to get to location Staff is rude and nasty. When I booked no one informed me of mandetory insurance that is 50% of the rental fee. Nice surprise that both the booking agent price line and thrifty left out or was hidden

Arvosteltu jouluk. 2016

arvostelut:
3,6

Horrible experience

Plussat: The advertised price was grossly deceptive. We were charged an extra $350 for insurance when we arrived. That is nearly 10 times the prices of the rental car itself despite the invoice saying fees and taxes included. When we arrived it took 50 minutes for us to actually receive the car. When we returned the car they had the nerve to charge us extra money because the fuel was "1/16" lower than when we collected it. Disgusted by the service and the dishonest presentation on your website and by the company.

Miinukset: The advertised price was grossly deceptive. We were charged an extra $350 for insurance when we arrived. That is nearly 10 times the prices of the rental car itself despite the invoice saying fees and taxes included. When we arrived it took 50 minutes for us to actually receive the car. When we returned the car they had the nerve to charge us extra money because the fuel was "1/16" lower than when we collected it. Disgusted by the service and the dishonest presentation on your website and by the company.

Arvosteltu elok. 2016

arvostelut:

Rankattu nro 7

Payless

6,6 Hyvä (2 655 arvostelua)

2 sijaintia kohteessa Puerto Vallarta

╳

Payless arvostelua

Autonvuokrauksen sijainnit

Payless

Sijainnit kohteessa Puerto Vallarta

Calle Av. Francisco Medina Asc

+52 322 221 0263

maanantaina	08:00 - 21:00
tiistaina	08:00 - 21:00
keskiviikkona	08:00 - 21:00
torstaina	08:00 - 21:00
perjantaina	08:00 - 21:00
lauantaina	08:00 - 21:00
sunnuntaina	08:00 - 21:00

Francisco Medina Ascencio 141

+52 333 688 6609

maanantaina	07:00 - 23:00
tiistaina	07:00 - 23:00
keskiviikkona	07:00 - 23:00
torstaina	07:00 - 23:00
perjantaina	07:00 - 23:00
lauantaina	07:00 - 23:00
sunnuntaina	07:00 - 23:00

Kaikki Payless arvostelut

Payless arvostelut: Puerto Vallarta

Uusimmat arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

4,8

Plussat: The staff at pickup was good and the vehicle overall was satisfactory.

Miinukset: We were charged to replace a flat tire and were charged for an upgrade even though we didn't ask for one and got the vehicle type that we requested.

Arvosteltu lokak. 2019

arvostelut:
2,0

Miinukset: employees there try to rip you off any way they can via trying to upsell you insurance and other vehicles. they also take forever to check in, at least an hour. I would never reccomend this place to anyone!!

Arvosteltu syysk. 2019

arvostelut:
2,0

Plussat: nothing

Miinukset: The reservation was for a different vehicle than I reserved with Kayak. They blamed it on Kayak and charged me extra for the SUV I had reserved with Kayak.

Arvosteltu elok. 2019

arvostelut:
5,6

Unforeseen fees more than doubled the cost

Plussat: Ease of booking via priceline and the seemingly good price

Miinukset: Once at PVR, the taxes, fees, and "required" insurance coverage nearly tripled the cost of the car rental. Plus, we had to wait 1 hour for the shuttle to Enterprise, after being told that a car wasn't available via Budget (the rental company confirmed by Payless).

Arvosteltu huhtik. 2018

arvostelut:
2,0

Worst Rental Car Experience To Date

Plussat: If you want to pay more.....Payless!

Miinukset: Reservation was made for an SUV to fit 4 people plus golf gear. Upon arrival, they did not have an SUV available so offered us a Jetta. They also don't include mandatory insurance in their quote (doubled the price of the rental). As we could not fit all the people + gear in the Jetta, 2 people had to take a taxi to our destination. +80$. The office was not open early enough before our return flight which again meant another 2 taxi's from punta mita to PVR. The (child?) manager Jaime was openly rude, unhelpful, and unwilling to compromise despite us paying out of pocket for three 40 minute taxis due to their screw ups. He even told us that the taxi we booked through the 4 seasons was "not a real taxi" then suddenly he went back to not being able to speak english. Huge waste of time and money on our vacation. Could not urge you to look elsewhere strongly enough.

Arvosteltu marrask. 2017

arvostelut:
2,0

Fees not disclosed at time of booking

Miinukset: We made a rental reservation online prior to arriving in Mexico. The rental rate was very, very inexpensive, but we figured that was because the region didn't have many renters. When we arrived at the rental facility after 6 hours of travel, burdened with our luggage, we were told that there was an additional $38/day rental cost to cover liability insurance. The fact that I have individual auto insurance and rental insurance through my credit card company didn't matter. What a complete and total ripoff. Because the car wasn't absolutely essential, we ended up calling a taxi and paying 1/3 of what we would have paid for the rental. When I make a booking that tells me all taxes and fees are included, I expect that to be true when I arrive to pick up my vehicle.

Arvosteltu huhtik. 2017

arvostelut:
2,0

Process was a total scam the amount required for t

Miinukset: You get offered a very low rate for the car. But, upon arrival you are forced to buy required minimum insurance, which was quoted at oaver $300. They even lowered it to "negotiate". I've rented cars in Mexico before and I'm well aware 3PL insurance is required in Mexico and your insurance and your credit card insurance does not cover this. It normally ranges $10-15 a day MAX. So for a 7 day rental a $300 charge for this insurance was a total scam and makes it feel very timeshare like game playing. When I rent a car, show the price of the car to me and don't hike the cost of ancillary insurance to make up for the low cost of the actual car rental. It is a very shady way of operating a business and I walked out of the rental place, took a taxi and called it a day.

Arvosteltu maalisk. 2017

arvostelut:
10,0

Good for a car in Mexico

Plussat: Easy

Miinukset: Mexico's Insurance rip off

Arvosteltu helmik. 2017

arvostelut:
10,0

Excellent service

Plussat: We couldn't remember where to drop off the car when we were leaving Puerto Vallarta, but we knew the office was off site from the airport. We were late for our flight, so we drove to the airport, and the agent at the airport took the car from us and drove it to the office with a very helpful attitude.

Arvosteltu helmik. 2017

arvostelut:
8,4

Beware of the "mandatory" incs...

Plussat: The helpful friendly staff. The car was like new, and performed flawlessly.

Miinukset: The Mexican office added around $600 for Mexican liability incs!! This is currently in dispute through Payless so I have good expectations that we can recover this unnecessary "mandatory" unexpected expense..

Arvosteltu tammik. 2017

arvostelut:
2,0

Miinukset: the car was advertised at $1 a day but they insisted on this liability insurance that I already have with my own insurance and through amex so the car actually cost $46.00 a day not happy at all !!!

Arvosteltu tammik. 2017

arvostelut:
4,0

Plussat: Battery died rented for a certain price. Asked for an extention and gave us a triple raise on price. Very dissappointed.

Miinukset: should keep the same price deal as you rented and when asked for an extention, keep the same price as promised.

Arvosteltu tammik. 2017

arvostelut:

10,0

Good for a car in Mexico

Plussat: Easy

Miinukset: Mexico's Insurance rip off

Arvosteltu helmik. 2017

arvostelut:
10,0

Excellent service

Plussat: We couldn't remember where to drop off the car when we were leaving Puerto Vallarta, but we knew the office was off site from the airport. We were late for our flight, so we drove to the airport, and the agent at the airport took the car from us and drove it to the office with a very helpful attitude.

Arvosteltu helmik. 2017

arvostelut:

8,4

Beware of the "mandatory" incs...

Plussat: The helpful friendly staff. The car was like new, and performed flawlessly.

Miinukset: The Mexican office added around $600 for Mexican liability incs!! This is currently in dispute through Payless so I have good expectations that we can recover this unnecessary "mandatory" unexpected expense..

Arvosteltu tammik. 2017

arvostelut:

4,8

Plussat: The staff at pickup was good and the vehicle overall was satisfactory.

Miinukset: We were charged to replace a flat tire and were charged for an upgrade even though we didn't ask for one and got the vehicle type that we requested.

Arvosteltu lokak. 2019

arvostelut:
2,0

Miinukset: employees there try to rip you off any way they can via trying to upsell you insurance and other vehicles. they also take forever to check in, at least an hour. I would never reccomend this place to anyone!!

Arvosteltu syysk. 2019

arvostelut:
2,0

Plussat: nothing

Miinukset: The reservation was for a different vehicle than I reserved with Kayak. They blamed it on Kayak and charged me extra for the SUV I had reserved with Kayak.

Arvosteltu elok. 2019

arvostelut:
5,6

Unforeseen fees more than doubled the cost

Plussat: Ease of booking via priceline and the seemingly good price

Miinukset: Once at PVR, the taxes, fees, and "required" insurance coverage nearly tripled the cost of the car rental. Plus, we had to wait 1 hour for the shuttle to Enterprise, after being told that a car wasn't available via Budget (the rental company confirmed by Payless).

Arvosteltu huhtik. 2018

arvostelut:
2,0

Worst Rental Car Experience To Date

Plussat: If you want to pay more.....Payless!

Miinukset: Reservation was made for an SUV to fit 4 people plus golf gear. Upon arrival, they did not have an SUV available so offered us a Jetta. They also don't include mandatory insurance in their quote (doubled the price of the rental). As we could not fit all the people + gear in the Jetta, 2 people had to take a taxi to our destination. +80$. The office was not open early enough before our return flight which again meant another 2 taxi's from punta mita to PVR. The (child?) manager Jaime was openly rude, unhelpful, and unwilling to compromise despite us paying out of pocket for three 40 minute taxis due to their screw ups. He even told us that the taxi we booked through the 4 seasons was "not a real taxi" then suddenly he went back to not being able to speak english. Huge waste of time and money on our vacation. Could not urge you to look elsewhere strongly enough.

Arvosteltu marrask. 2017

arvostelut:
2,0

Fees not disclosed at time of booking

Miinukset: We made a rental reservation online prior to arriving in Mexico. The rental rate was very, very inexpensive, but we figured that was because the region didn't have many renters. When we arrived at the rental facility after 6 hours of travel, burdened with our luggage, we were told that there was an additional $38/day rental cost to cover liability insurance. The fact that I have individual auto insurance and rental insurance through my credit card company didn't matter. What a complete and total ripoff. Because the car wasn't absolutely essential, we ended up calling a taxi and paying 1/3 of what we would have paid for the rental. When I make a booking that tells me all taxes and fees are included, I expect that to be true when I arrive to pick up my vehicle.

Arvosteltu huhtik. 2017

arvostelut:
2,0

Process was a total scam the amount required for t

Miinukset: You get offered a very low rate for the car. But, upon arrival you are forced to buy required minimum insurance, which was quoted at oaver $300. They even lowered it to "negotiate". I've rented cars in Mexico before and I'm well aware 3PL insurance is required in Mexico and your insurance and your credit card insurance does not cover this. It normally ranges $10-15 a day MAX. So for a 7 day rental a $300 charge for this insurance was a total scam and makes it feel very timeshare like game playing. When I rent a car, show the price of the car to me and don't hike the cost of ancillary insurance to make up for the low cost of the actual car rental. It is a very shady way of operating a business and I walked out of the rental place, took a taxi and called it a day.

Arvosteltu maalisk. 2017

arvostelut:
2,0

Miinukset: the car was advertised at $1 a day but they insisted on this liability insurance that I already have with my own insurance and through amex so the car actually cost $46.00 a day not happy at all !!!

Arvosteltu tammik. 2017

arvostelut:
4,0

Plussat: Battery died rented for a certain price. Asked for an extention and gave us a triple raise on price. Very dissappointed.

Miinukset: should keep the same price deal as you rented and when asked for an extention, keep the same price as promised.

Arvosteltu tammik. 2017

arvostelut:

Rankattu nro 8

National

8,0 Erinomainen (889 arvostelua)

3 sijaintia kohteessa Puerto Vallarta

╳

National arvostelua

Autonvuokrauksen sijainnit

National

Sijainnit kohteessa Puerto Vallarta

Carr. Costera A Barra De

+52 322 226 5000

maanantaina	09:00 - 17:00
tiistaina	09:00 - 17:00
keskiviikkona	09:00 - 17:00
torstaina	09:00 - 17:00
perjantaina	09:00 - 17:00
lauantaina	09:00 - 17:00
sunnuntaina	09:00 - 17:00

Carretera Tepic Km 7.5

+52 322 221 1226

maanantaina	07:00 - 22:00
tiistaina	07:00 - 22:00
keskiviikkona	07:00 - 22:00
torstaina	07:00 - 22:00
perjantaina	07:00 - 22:00
lauantaina	07:00 - 22:00
sunnuntaina	07:00 - 22:00

Marriott Hotel

+52 322 226 0069

maanantaina	08:30 - 17:30
tiistaina	08:30 - 17:30
keskiviikkona	08:30 - 17:30
torstaina	08:30 - 17:30
perjantaina	08:30 - 17:30
lauantaina	08:30 - 17:30
sunnuntaina	08:30 - 17:30

Kaikki National arvostelut

National arvostelut: Puerto Vallarta

Uusimmat arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

3,2

Plussat: dropoff was pretty easy

Miinukset: It was never disclosed at booking that I would be REQUIRED to purchase liability insurance from national at $20/day when the car only costed $5 total for the four days... They don't honor insurance offered by credit card companies. Full shakedown upon first arrival in Mexico

Arvosteltu huhtik. 2019

arvostelut:
4,8

Plussat: Fast service

Miinukset: Very high price for a car in a bad condition

Arvosteltu tammik. 2018

arvostelut:
2,0

Miinukset: Mandatory insurance was ten times more than the quoted total cost. I refused to pay for more insurance and they said sorry. And I. Took a cab

Arvosteltu marrask. 2017

arvostelut:
4,0

Hidden Charge - Mandatory Insurance

Miinukset: They force you to buy liability insurance for $34 dollars THE DAY! The total amount I paid for 6 days for this insurance equals to the annual premium for full coverage for a mid size car in Mexico. Employees on a very impolitely and condescending way told me to "take it or leave it". I'm ok with paying insurance as long as they disclose it is "mandatory" and cost at the time of doing the reservation and not at the time when picking the car up. They only show $5.85 daily rental rate when doing the reservation and once you travel and show up at their counter, they communicate to you the "mandatory" insurance.

Arvosteltu heinäk. 2017

arvostelut:
10,0

Plussat: Special kudos to the agent who rented us the car. Was extremely helpful not only during the rental process but also in providing very helpful tips in parking etc at the locations we were driving to.

Arvosteltu kesäk. 2017

arvostelut:
2,0

insurance scam

Plussat: didn't rent car

Miinukset: when we got there, were hit up for a USA$22/day insurance fee, unannounced when reserving

Arvosteltu maalisk. 2017

arvostelut:
8,0

Plussat: The personnel were very friendly

Miinukset: It is a little pricy

Arvosteltu helmik. 2017

arvostelut:
4,0

Insurance

Plussat: Na

Miinukset: I have a premium car rental insurance with Amex that I pay $24 per rental. National wouldn't that insurance and wants us to settle with their for $40 per day. Upon my return and checkin with amex, it seems that agent misled us

Arvosteltu tammik. 2017

arvostelut:
5,6

Plussat: Friendly Staff

Miinukset: Didn't have the mini van specifically reserved Price was higher than quoted Location of pickup & drop off not as stated

Arvosteltu marrask. 2016

arvostelut:
5,6

Mexican bait and switch is really a bummer

Plussat: local customer service was friendly, professional and helpful.

Miinukset: Truly, we ought to be able to purchase the inexpensive 3rd party insurance for Mexico at the time we rent the car online. That was not offered and knowing it's required, I would have been looking for it. big drag and expense.

Arvosteltu huhtik. 2016

arvostelut:
6,8

Unfairly required to pay for additional insurance

Plussat: Good clean SUV

Miinukset: When we picked up the SUV, National required that we pay for additional insurance. I advised them that before leaving on this trip, I checked with Chase Visa to confirm that we would not be required to pay for additional insurance beyond the coverage provided by my credit card. I was told over the phone that there is no requirement in Mexico to take out additional insurance and, thus, would not have to do so. Nonetheless, National would not rent the car to us unless we paid for additional insurance. This incased the cost of the rental substantially. I am very dissatisfied with having to pay for additional insurance even though I was assured in advance that we would not have to do that.

Arvosteltu tammik. 2016

arvostelut:
4,0

Surprise

Miinukset: Arriving, the SUV I asked fr was not avilable and they gave me a Sedan so I hav to drive to my destination and they send somebody the next day to Exchange cars, but they charge me all days as if it was an SUV. They also charge a lot for a mandatory Insurance that did not appear on the estimate.

Arvosteltu tammik. 2016

arvostelut:

10,0

Plussat: Special kudos to the agent who rented us the car. Was extremely helpful not only during the rental process but also in providing very helpful tips in parking etc at the locations we were driving to.

Arvosteltu kesäk. 2017

arvostelut:

8,0

Plussat: The personnel were very friendly

Miinukset: It is a little pricy

Arvosteltu helmik. 2017

arvostelut:
6,8

Unfairly required to pay for additional insurance

Plussat: Good clean SUV

Miinukset: When we picked up the SUV, National required that we pay for additional insurance. I advised them that before leaving on this trip, I checked with Chase Visa to confirm that we would not be required to pay for additional insurance beyond the coverage provided by my credit card. I was told over the phone that there is no requirement in Mexico to take out additional insurance and, thus, would not have to do so. Nonetheless, National would not rent the car to us unless we paid for additional insurance. This incased the cost of the rental substantially. I am very dissatisfied with having to pay for additional insurance even though I was assured in advance that we would not have to do that.

Arvosteltu tammik. 2016

arvostelut:

3,2

Plussat: dropoff was pretty easy

Miinukset: It was never disclosed at booking that I would be REQUIRED to purchase liability insurance from national at $20/day when the car only costed $5 total for the four days... They don't honor insurance offered by credit card companies. Full shakedown upon first arrival in Mexico

Arvosteltu huhtik. 2019

arvostelut:
4,8

Plussat: Fast service

Miinukset: Very high price for a car in a bad condition

Arvosteltu tammik. 2018

arvostelut:
2,0

Miinukset: Mandatory insurance was ten times more than the quoted total cost. I refused to pay for more insurance and they said sorry. And I. Took a cab

Arvosteltu marrask. 2017

arvostelut:
4,0

Hidden Charge - Mandatory Insurance

Miinukset: They force you to buy liability insurance for $34 dollars THE DAY! The total amount I paid for 6 days for this insurance equals to the annual premium for full coverage for a mid size car in Mexico. Employees on a very impolitely and condescending way told me to "take it or leave it". I'm ok with paying insurance as long as they disclose it is "mandatory" and cost at the time of doing the reservation and not at the time when picking the car up. They only show $5.85 daily rental rate when doing the reservation and once you travel and show up at their counter, they communicate to you the "mandatory" insurance.

Arvosteltu heinäk. 2017

arvostelut:
2,0

insurance scam

Plussat: didn't rent car

Miinukset: when we got there, were hit up for a USA$22/day insurance fee, unannounced when reserving

Arvosteltu maalisk. 2017

arvostelut:
4,0

Insurance

Plussat: Na

Miinukset: I have a premium car rental insurance with Amex that I pay $24 per rental. National wouldn't that insurance and wants us to settle with their for $40 per day. Upon my return and checkin with amex, it seems that agent misled us

Arvosteltu tammik. 2017

arvostelut:
5,6

Plussat: Friendly Staff

Miinukset: Didn't have the mini van specifically reserved Price was higher than quoted Location of pickup & drop off not as stated

Arvosteltu marrask. 2016

arvostelut:
5,6

Mexican bait and switch is really a bummer

Plussat: local customer service was friendly, professional and helpful.

Miinukset: Truly, we ought to be able to purchase the inexpensive 3rd party insurance for Mexico at the time we rent the car online. That was not offered and knowing it's required, I would have been looking for it. big drag and expense.

Arvosteltu huhtik. 2016

arvostelut:
4,0

Surprise

Miinukset: Arriving, the SUV I asked fr was not avilable and they gave me a Sedan so I hav to drive to my destination and they send somebody the next day to Exchange cars, but they charge me all days as if it was an SUV. They also charge a lot for a mandatory Insurance that did not appear on the estimate.

Arvosteltu tammik. 2016

arvostelut:

Rankattu nro 9

Europcar

7,5 Hyvä (361 arvostelua)

1 sijainti kohteessa Puerto Vallarta

╳

Europcar arvostelua

Autonvuokrauksen sijainnit

Europcar

Sijainnit kohteessa Puerto Vallarta

Carretera Vallarta-tepic Km 7.5

+52 322 209 0921

Kaikki Europcar arvostelut

Europcar arvostelut: Puerto Vallarta

Uusimmat arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

4,4

Miinukset: The car rental pickup office did not honor my 3rd party insurance purchased through Allianz.

Arvosteltu toukok. 2019

arvostelut:
8,0

Plussat: Onsite staff very friendly.

Miinukset: Paid for insurance online and charged but did not show up on their office system in a foreign country. Had to rebuy and now how to dispute first charge with credit card company.

Arvosteltu toukok. 2019

arvostelut:
9,6

Plussat: Absolutely

Miinukset: To be more clear with explanations of the total fare

Arvosteltu helmik. 2019

arvostelut:
2,0

Miinukset: was forced to buy additional insurance

Arvosteltu elok. 2018

arvostelut:
2,4

Plussat: Not much

Miinukset: Car had mechanical issues discovered after leaving the site and driving a while. No replacement offered.

Arvosteltu huhtik. 2018

arvostelut:
2,0

Reservation was not respected, was told it was not guaranteed

Miinukset: Having no transportation for my vacation. A van that I had reserved never materialized, therefore I used private buses to reach my destinations. The staff kept leading me on that a van would be returned but it never was.

Arvosteltu tammik. 2018

arvostelut:
2,0

Don’t rent from europcar

Plussat: Nothing

Miinukset: They had no car got us when we arrived. Said they gave it away when we arrived an hour late.

Arvosteltu marrask. 2017

arvostelut:
2,0

They did not have the car

Miinukset: They did not have a car. They were nice enough to help me friend another company who had a minivan and the price was about the same. I would have preferred to not have to shop around the other companies. Ultimately got my car at national.

Arvosteltu kesäk. 2017

arvostelut:
2,0

Really bad experience

Plussat: Nothing to like

Miinukset: Reserved a minivan and ended up with a smaller suv with a very tight 3rd row / trunk. It seams like they don't actually have minivans available, but still advertise it. I was traveling with two toddlers and after a 6 hour flight I just wanted to get in a car and go to the hotel and I ended up accepting the smaller car without a price reduction. The car was all damaged (had to take a lot of pictures for proof) and dirty. I got the car with 5/8 of a gas tank and returned it with the same level, but the agent wanted me to pay for a full tank. After arguing for a while I got the agent to accept that I was returning the suv with the same gas level. The price is not even close to what I was supposed to pay... 3X once you include insurance, since they didn't accept my credit card insurance. Overall zero reliability and very bad (and sad) experience.

Arvosteltu kesäk. 2017

arvostelut:
7,2

very well run office, lousy price clarity

Plussat: The people were nice an helpful and it all went quickly.

Miinukset: The fact that it was not at all clear at the time of booking that the price would primarily come in the form of the rental car insurance.

Arvosteltu huhtik. 2017

arvostelut:
2,0

Unapologetic bait and switch

Plussat: I liked leaving

Miinukset: We reserved an Intermediate car. When we got the the counter 1 hour at PVR after our reserved time, because our flight was late, we were told they gave our car away and now only had an Economy car left -- at double the price. When we said we were unhappy and expected them, at least, to match the original price, the woman at the counter "called to check" and then told us matter-of-factly that that car was now gone too and they had nothing left. Even a tiny bit of feigned sympathy or apology would have been appreciated but we got none.

Arvosteltu jouluk. 2016

arvostelut:
4,4

Miinukset: The car I reserved wasn't available, they provided a lower category FOR THE SAME PRICE !!! Promised to change the car, which they didn't do in 6 days!!! It is important to know that EUROPCAR doesn't accept to deny additional insurance unless you have a written letter from your insurance company or credit card !! They charge 20usd per day.

Arvosteltu jouluk. 2016

arvostelut:

9,6

Plussat: Absolutely

Miinukset: To be more clear with explanations of the total fare

Arvosteltu helmik. 2019

arvostelut:

8,0

Plussat: Onsite staff very friendly.

Miinukset: Paid for insurance online and charged but did not show up on their office system in a foreign country. Had to rebuy and now how to dispute first charge with credit card company.

Arvosteltu toukok. 2019

arvostelut:
7,2

very well run office, lousy price clarity

Plussat: The people were nice an helpful and it all went quickly.

Miinukset: The fact that it was not at all clear at the time of booking that the price would primarily come in the form of the rental car insurance.

Arvosteltu huhtik. 2017

arvostelut:

4,4

Miinukset: The car rental pickup office did not honor my 3rd party insurance purchased through Allianz.

Arvosteltu toukok. 2019

arvostelut:
2,0

Miinukset: was forced to buy additional insurance

Arvosteltu elok. 2018

arvostelut:
2,4

Plussat: Not much

Miinukset: Car had mechanical issues discovered after leaving the site and driving a while. No replacement offered.

Arvosteltu huhtik. 2018

arvostelut:
2,0

Reservation was not respected, was told it was not guaranteed

Miinukset: Having no transportation for my vacation. A van that I had reserved never materialized, therefore I used private buses to reach my destinations. The staff kept leading me on that a van would be returned but it never was.

Arvosteltu tammik. 2018

arvostelut:
2,0

Don’t rent from europcar

Plussat: Nothing

Miinukset: They had no car got us when we arrived. Said they gave it away when we arrived an hour late.

Arvosteltu marrask. 2017

arvostelut:
2,0

They did not have the car

Miinukset: They did not have a car. They were nice enough to help me friend another company who had a minivan and the price was about the same. I would have preferred to not have to shop around the other companies. Ultimately got my car at national.

Arvosteltu kesäk. 2017

arvostelut:
2,0

Really bad experience

Plussat: Nothing to like

Miinukset: Reserved a minivan and ended up with a smaller suv with a very tight 3rd row / trunk. It seams like they don't actually have minivans available, but still advertise it. I was traveling with two toddlers and after a 6 hour flight I just wanted to get in a car and go to the hotel and I ended up accepting the smaller car without a price reduction. The car was all damaged (had to take a lot of pictures for proof) and dirty. I got the car with 5/8 of a gas tank and returned it with the same level, but the agent wanted me to pay for a full tank. After arguing for a while I got the agent to accept that I was returning the suv with the same gas level. The price is not even close to what I was supposed to pay... 3X once you include insurance, since they didn't accept my credit card insurance. Overall zero reliability and very bad (and sad) experience.

Arvosteltu kesäk. 2017

arvostelut:
2,0

Unapologetic bait and switch

Plussat: I liked leaving

Miinukset: We reserved an Intermediate car. When we got the the counter 1 hour at PVR after our reserved time, because our flight was late, we were told they gave our car away and now only had an Economy car left -- at double the price. When we said we were unhappy and expected them, at least, to match the original price, the woman at the counter "called to check" and then told us matter-of-factly that that car was now gone too and they had nothing left. Even a tiny bit of feigned sympathy or apology would have been appreciated but we got none.

Arvosteltu jouluk. 2016

arvostelut:
4,4

Miinukset: The car I reserved wasn't available, they provided a lower category FOR THE SAME PRICE !!! Promised to change the car, which they didn't do in 6 days!!! It is important to know that EUROPCAR doesn't accept to deny additional insurance unless you have a written letter from your insurance company or credit card !! They charge 20usd per day.

Arvosteltu jouluk. 2016

arvostelut:

Rankattu nro 10

Ace

5,9 OK (383 arvostelua)

1 sijainti kohteessa Puerto Vallarta

╳

Ace arvostelua

Autonvuokrauksen sijainnit

Ace

Sijainnit kohteessa Puerto Vallarta

Carretera a Tepic Km 7.5

+52 334 170 8243

maanantaina	06:00 - 23:30
tiistaina	06:00 - 23:30
keskiviikkona	06:00 - 23:30
torstaina	06:00 - 23:30
perjantaina	06:00 - 23:30
lauantaina	06:00 - 23:30
sunnuntaina	06:00 - 23:30

Kaikki Ace arvostelut

Ace arvostelut: Puerto Vallarta

Uusimmat arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

6,8

Plussat: Staff at MexRentals was very nice and helpful.

Miinukset: Need to know that Ace no longer has an office in Puerto Vallarta and MexRentals has taken over servicing their customers. To get you car you need to catch the MexRental van which is not at all obvious. Had to call them twice to get picked up.

Arvosteltu maalisk. 2019

arvostelut:
2,0

They gave my rental away

Plussat: Nothing

Miinukset: We did not get the rental because they gave it away without notice.

Arvosteltu tammik. 2019

arvostelut:
2,0

Hidden costs - beware

Miinukset: We called Ace in Mexico to confirm the options for liability insurance, and were quoted a certain price and told that it was optional. When we arrived, the price was double and were told it was not an option. So just factor this in to your costs!

Arvosteltu huhtik. 2018

arvostelut:
2,4

No cars available when we arrived, even though we had reservation

Plussat: They said they had no cars when we arrived. Rented convertible and ended up having to take whatever car was returned while we sat waiting for someone to return a car. Horrible experience

Miinukset: The fact that the rep didn’t care at all when he gave us the news that there were not only no convertibles which we had a reservation for. But also that there were no cars at all!he did Not care to help by paying for our taxi or shuttling us to our condo. Total disregard

Arvosteltu tammik. 2018

arvostelut:
2,0

Didn’t get car we booked

Plussat: Nada

Miinukset: Agents gave us a Yaris instead of convertible and over charged us. Knowing we could do nothing. Very sleazy way of doing business. I would not recommend them You should rent from some one in the airport too not have to take shuttle. It was a pain and then left us with no other options.

Arvosteltu tammik. 2018

arvostelut:
4,4

Beware serious swindling!

Miinukset: You get to the agency and they tell you you have to pay $40 more per day in personal injury insurance and you have no choice. So what was quoted at $124 ends up being $500! It was happening to everyone there. Nothing in the material we received indicated this could happen. Terrible.

Arvosteltu tammik. 2018

arvostelut:
4,4

In this case ACE is the lowest car(d)

Plussat: I got a car

Miinukset: Their staff while nice are very poorly trained. Apparently can’t help you with anything as far as getting you the right car giving you a discount for having you leave in overall satisfied manner. Just know that in Mexico they will not except any insurance outside of Mexico no matter what kind you have.

Arvosteltu jouluk. 2017

arvostelut:
7,2

Easy to use, insurance was a surprise

Plussat: Easy to use, close to the airport, very friendly staff

Miinukset: Required insurance was expensive making our total weekly cost over $500. It would have been nice to know that up front.

Arvosteltu jouluk. 2017

arvostelut:
2,0

Insurance was over $500/week

Plussat: Nothing

Miinukset: We were expecting to rent the vehicle and couldn’t because insurance was so extreme. A taxis to San Pancho was much more affordable.

Arvosteltu marrask. 2017

arvostelut:
4,4

Plussat: The service was good

Miinukset: That they don't respect the price you put in your website from $250 to a total they wanted to charge me $900dollars

Arvosteltu toukok. 2017

arvostelut:
2,0

Bait and Switch!!!

Plussat: Original pricing of $230 per week

Miinukset: There was a previously undisclosed charge for Insurance of over $400 when I got to the off site rental office. Never rent from this company. I have always rented from Hertz and will continue to do so.

Arvosteltu huhtik. 2017

arvostelut:
2,0

Scam Alert!

Plussat: Nothing

Miinukset: The car rental was $10 dollar per day. They forced me two take two types of insurance packages. I had to convince them that my credit card covered all damages. I had to take the third-person liability insurance at a rate of $32 per day I really needed a car as there was no alternative. The total cost for the most basic car was $109 compared to the quoted price of $37. The staff was rude and deceiving. They kept telling me that I had a good deal and that I will not not get any better deal. Also, they insisted that I was told that the reservation called out that additional charges for insurance. After asking them to show me this disclaimer, which actually read "other charges MAY NOT be included in the quote", they insisted on the meaning/translation of it. The fact that really offended me on a moral level was this: They offered me a GPS device for free because of the "inconvenience" I went through. I declined. When reviewing my receipt, I noticed a GPS device charge for about $15/day. I complained about the charge and I was given a bogus excuse on the grounds that the GPS charge was already included in the insurance package I was forced to take!!! The other problem was that many customer were in the same situation as I was which created a long wait. I took me one hour to get the car and more than 30 min to return it!

Arvosteltu tammik. 2017

arvostelut:

6,8

Plussat: Staff at MexRentals was very nice and helpful.

Miinukset: Need to know that Ace no longer has an office in Puerto Vallarta and MexRentals has taken over servicing their customers. To get you car you need to catch the MexRental van which is not at all obvious. Had to call them twice to get picked up.

Arvosteltu maalisk. 2019

arvostelut:
7,2

Easy to use, insurance was a surprise

Plussat: Easy to use, close to the airport, very friendly staff

Miinukset: Required insurance was expensive making our total weekly cost over $500. It would have been nice to know that up front.

Arvosteltu jouluk. 2017

arvostelut:

2,0

They gave my rental away

Plussat: Nothing

Miinukset: We did not get the rental because they gave it away without notice.

Arvosteltu tammik. 2019

arvostelut:
2,0

Hidden costs - beware

Miinukset: We called Ace in Mexico to confirm the options for liability insurance, and were quoted a certain price and told that it was optional. When we arrived, the price was double and were told it was not an option. So just factor this in to your costs!

Arvosteltu huhtik. 2018

arvostelut:
2,4

No cars available when we arrived, even though we had reservation

Plussat: They said they had no cars when we arrived. Rented convertible and ended up having to take whatever car was returned while we sat waiting for someone to return a car. Horrible experience

Miinukset: The fact that the rep didn’t care at all when he gave us the news that there were not only no convertibles which we had a reservation for. But also that there were no cars at all!he did Not care to help by paying for our taxi or shuttling us to our condo. Total disregard

Arvosteltu tammik. 2018

arvostelut:
2,0

Didn’t get car we booked

Plussat: Nada

Miinukset: Agents gave us a Yaris instead of convertible and over charged us. Knowing we could do nothing. Very sleazy way of doing business. I would not recommend them You should rent from some one in the airport too not have to take shuttle. It was a pain and then left us with no other options.

Arvosteltu tammik. 2018

arvostelut:
4,4

Beware serious swindling!

Miinukset: You get to the agency and they tell you you have to pay $40 more per day in personal injury insurance and you have no choice. So what was quoted at $124 ends up being $500! It was happening to everyone there. Nothing in the material we received indicated this could happen. Terrible.

Arvosteltu tammik. 2018

arvostelut:
4,4

In this case ACE is the lowest car(d)

Plussat: I got a car

Miinukset: Their staff while nice are very poorly trained. Apparently can’t help you with anything as far as getting you the right car giving you a discount for having you leave in overall satisfied manner. Just know that in Mexico they will not except any insurance outside of Mexico no matter what kind you have.

Arvosteltu jouluk. 2017

arvostelut:
2,0

Insurance was over $500/week

Plussat: Nothing

Miinukset: We were expecting to rent the vehicle and couldn’t because insurance was so extreme. A taxis to San Pancho was much more affordable.

Arvosteltu marrask. 2017

arvostelut:
4,4

Plussat: The service was good

Miinukset: That they don't respect the price you put in your website from $250 to a total they wanted to charge me $900dollars

Arvosteltu toukok. 2017

arvostelut:
2,0

Bait and Switch!!!

Plussat: Original pricing of $230 per week

Miinukset: There was a previously undisclosed charge for Insurance of over $400 when I got to the off site rental office. Never rent from this company. I have always rented from Hertz and will continue to do so.

Arvosteltu huhtik. 2017

arvostelut:
2,0

Scam Alert!

Plussat: Nothing

Miinukset: The car rental was $10 dollar per day. They forced me two take two types of insurance packages. I had to convince them that my credit card covered all damages. I had to take the third-person liability insurance at a rate of $32 per day I really needed a car as there was no alternative. The total cost for the most basic car was $109 compared to the quoted price of $37. The staff was rude and deceiving. They kept telling me that I had a good deal and that I will not not get any better deal. Also, they insisted that I was told that the reservation called out that additional charges for insurance. After asking them to show me this disclaimer, which actually read "other charges MAY NOT be included in the quote", they insisted on the meaning/translation of it. The fact that really offended me on a moral level was this: They offered me a GPS device for free because of the "inconvenience" I went through. I declined. When reviewing my receipt, I noticed a GPS device charge for about $15/day. I complained about the charge and I was given a bogus excuse on the grounds that the GPS charge was already included in the insurance package I was forced to take!!! The other problem was that many customer were in the same situation as I was which created a long wait. I took me one hour to get the car and more than 30 min to return it!

Arvosteltu tammik. 2017

arvostelut:

Rankattu nro 11

Economy Rent a Car

5,0 OK (979 arvostelua)

1 sijainti kohteessa Puerto Vallarta

╳

Economy Rent a Car arvostelua

Autonvuokrauksen sijainnit

Economy Rent a Car

Sijainnit kohteessa Puerto Vallarta

Francisco M. Asencio 3987-10

+52 322 221 2413

Kaikki Economy Rent a Car arvostelut

Economy Rent a Car arvostelut: Puerto Vallarta

Uusimmat arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

2,0

Plussat: They were very attentive before the arrival. Called to confirm that we we’re coming and at what time.

Miinukset: Once we got to the office the wrong car was brought out. We had reserved a Jeep Wrangler or similar suv and they brought a very beat up and dirty VW Jetta instead. They said they didn’t have any other cars and that we could either take it or leave it. They didn’t even wanted to adjust the rate of the car to adjust to the different vehicle until we demanded it. Their process was slow and the guy’s excuse is that he wasn’t the regular person there and he didn’t know how to fix it. On the return the office said it would be open at 9 am and the attendant didn’t show up until past 9:30 and said couldn’t bring us to the airport as promised because he had to process another client. Overall a less than mediocre service with absolutely no intention to improve. I would NOT recommend this place to rent a car unless your looking for mediocre and disappointing service

Arvosteltu lokak. 2019

arvostelut:
2,0

Plussat: The goodwill of the service personal at the pick up site, they did their best in spite of the poor infrastructure and maintenance of the cars.

Miinukset: 1) Bettter cars: cars without broken windshields; cars with good maintenance. The air-conditioner had a terrible smell. On day five, the cooling system stopped working along with the AC; other alarms went off. The substituted car missed the fuel-cap. 2) Get the customer the car we paid for.

Arvosteltu heinäk. 2019

arvostelut:
2,0

Plussat: Never found pick up point. There was no way to know where to pick the vehicle up at the airport.

Miinukset: Any kind of signs whatsoever that notified where to pick up the rental car.

Arvosteltu kesäk. 2019

arvostelut:
2,4

Plussat: Nothing

Miinukset: They could have given me the car I asked for - instead I got a piece of junk! They then charged me an additional $100.

Arvosteltu huhtik. 2019

arvostelut:
2,0

Plussat: Nothing

Miinukset: They listed rental at US$6/day. They charge US$30/day in mandatory insurance even if you have your own insurance (eg. Credit Card). They hold a security deposit of US$750. When you try to cancel your booking they charge you US$25/day for cancellation.

Arvosteltu huhtik. 2019

arvostelut:
10,0

Plussat: Yolanda and Daniel were excellent.

Arvosteltu huhtik. 2019

arvostelut:
2,0

Miinukset: car rental company did not owner your contract.

Arvosteltu maalisk. 2019

arvostelut:
3,2

Miinukset: Wasn’t the car I wanted, attendent wasn’t there when I go there or took it back (sign on the door), charged $20 mandatory insurance (which covered hardly anything) daily which was twice as much as the rental, never again

Arvosteltu marrask. 2018

arvostelut:
2,0

Worst ever

Plussat: Nothing about this experiment was enjoyable these people are scam artists.

Miinukset: Terrible customer service to start. I’m addition didn’t mention a extra 100 dollar charge for insurance. Lady was super rude terrible service. They also told me last minute they needed a 700 dollar deposit. When I went to return they car refused to give me my 700 back in full because they where taking this hundred dollar charge they never mentioned to me. Worst place ever.

Arvosteltu marrask. 2018

arvostelut:
2,0

Very fishy people and not very friendly

Plussat: Nothing

Miinukset: The people copied my credit card which never happens and they wouldnt explain things to me when I asked questions. Very unfriendly and didn't want my help.

Arvosteltu huhtik. 2018

arvostelut:
4,0

expensive insurance

Plussat: Liability only insurance was $28 per day. There is no sign at the airport directing you to this company. One staff member in the office to process the paperwork for cars going out and coming back. Between trying to find the company 30 minutes and the one staff in the office it seemed to take an hour and half to rent the car. To top it off I have never paid so much for liability insurance only. The girl said the rate was higher because of the holiday season. Usually I am out the door with ins and car for $250. This was $375 for 6 days in a Jetta. Seemed like a scam.

Arvosteltu tammik. 2017

arvostelut:
10,0

Awesome

Plussat: Helpful and affordable!

Miinukset: Nothing

Arvosteltu huhtik. 2016

arvostelut:

10,0

Plussat: Yolanda and Daniel were excellent.

Arvosteltu huhtik. 2019

arvostelut:
10,0

Awesome

Plussat: Helpful and affordable!

Miinukset: Nothing

Arvosteltu huhtik. 2016

arvostelut:

2,0

Plussat: They were very attentive before the arrival. Called to confirm that we we’re coming and at what time.

Miinukset: Once we got to the office the wrong car was brought out. We had reserved a Jeep Wrangler or similar suv and they brought a very beat up and dirty VW Jetta instead. They said they didn’t have any other cars and that we could either take it or leave it. They didn’t even wanted to adjust the rate of the car to adjust to the different vehicle until we demanded it. Their process was slow and the guy’s excuse is that he wasn’t the regular person there and he didn’t know how to fix it. On the return the office said it would be open at 9 am and the attendant didn’t show up until past 9:30 and said couldn’t bring us to the airport as promised because he had to process another client. Overall a less than mediocre service with absolutely no intention to improve. I would NOT recommend this place to rent a car unless your looking for mediocre and disappointing service

Arvosteltu lokak. 2019

arvostelut:
2,0

Plussat: The goodwill of the service personal at the pick up site, they did their best in spite of the poor infrastructure and maintenance of the cars.

Miinukset: 1) Bettter cars: cars without broken windshields; cars with good maintenance. The air-conditioner had a terrible smell. On day five, the cooling system stopped working along with the AC; other alarms went off. The substituted car missed the fuel-cap. 2) Get the customer the car we paid for.

Arvosteltu heinäk. 2019

arvostelut:
2,0

Plussat: Never found pick up point. There was no way to know where to pick the vehicle up at the airport.

Miinukset: Any kind of signs whatsoever that notified where to pick up the rental car.

Arvosteltu kesäk. 2019

arvostelut:
2,4

Plussat: Nothing

Miinukset: They could have given me the car I asked for - instead I got a piece of junk! They then charged me an additional $100.

Arvosteltu huhtik. 2019

arvostelut:
2,0

Plussat: Nothing

Miinukset: They listed rental at US$6/day. They charge US$30/day in mandatory insurance even if you have your own insurance (eg. Credit Card). They hold a security deposit of US$750. When you try to cancel your booking they charge you US$25/day for cancellation.

Arvosteltu huhtik. 2019

arvostelut:
2,0

Miinukset: car rental company did not owner your contract.

Arvosteltu maalisk. 2019

arvostelut:
3,2

Miinukset: Wasn’t the car I wanted, attendent wasn’t there when I go there or took it back (sign on the door), charged $20 mandatory insurance (which covered hardly anything) daily which was twice as much as the rental, never again

Arvosteltu marrask. 2018

arvostelut:
2,0

Worst ever

Plussat: Nothing about this experiment was enjoyable these people are scam artists.

Miinukset: Terrible customer service to start. I’m addition didn’t mention a extra 100 dollar charge for insurance. Lady was super rude terrible service. They also told me last minute they needed a 700 dollar deposit. When I went to return they car refused to give me my 700 back in full because they where taking this hundred dollar charge they never mentioned to me. Worst place ever.

Arvosteltu marrask. 2018

arvostelut:
2,0

Very fishy people and not very friendly

Plussat: Nothing

Miinukset: The people copied my credit card which never happens and they wouldnt explain things to me when I asked questions. Very unfriendly and didn't want my help.

Arvosteltu huhtik. 2018

arvostelut:
4,0

expensive insurance

Plussat: Liability only insurance was $28 per day. There is no sign at the airport directing you to this company. One staff member in the office to process the paperwork for cars going out and coming back. Between trying to find the company 30 minutes and the one staff in the office it seemed to take an hour and half to rent the car. To top it off I have never paid so much for liability insurance only. The girl said the rate was higher because of the holiday season. Usually I am out the door with ins and car for $250. This was $375 for 6 days in a Jetta. Seemed like a scam.

Arvosteltu tammik. 2017

arvostelut:

Rankattu nro 12

Enterprise

5,8 OK (34 arvostelua)

2 sijaintia kohteessa Puerto Vallarta

╳

Enterprise arvostelua

Autonvuokrauksen sijainnit

Enterprise

Sijainnit kohteessa Puerto Vallarta

Carr. Costera A Barra De

+52 322 226 5000

maanantaina	09:00 - 17:00
tiistaina	09:00 - 17:00
keskiviikkona	09:00 - 17:00
torstaina	09:00 - 17:00
perjantaina	09:00 - 17:00
lauantaina	09:00 - 17:00
sunnuntaina	09:00 - 17:00

Carretera A Tepic Km 7.5

+52 322 221 1226

maanantaina	07:00 - 22:00
tiistaina	07:00 - 22:00
keskiviikkona	07:00 - 22:00
torstaina	07:00 - 22:00
perjantaina	07:00 - 22:00
lauantaina	07:00 - 22:00
sunnuntaina	07:00 - 22:00

Kaikki Enterprise arvostelut

Enterprise arvostelut: Puerto Vallarta

Uusimmat arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

2,8

Plussat: Nothing. The Manager of this location which is a Provatly owned franchise is a con man. I am a Platinum Enterprise holder and will literally never rent from this company again!

Miinukset: The Manager on Tuesday May 14th and 2:00pm/14:00hrs literally tried to charge us double for a rental that was booked and then double checked through my Enterprise Plus Account. My girlfriend was picking up the rental and the gentleman was rude, sexist all all around a liar.

Arvosteltu toukok. 2019

arvostelut:
2,0

Dont rent from enterprise!!!

Plussat: Nothing!

Miinukset: Service and charged ALOT!

Arvosteltu kesäk. 2018

arvostelut:
10,0

Could Not Have Been Easier

Plussat: Renting from Enterprise via Kayak was easy, efficient, and economical. The people in Puerto Vallarta we dealt with were courteous, professional, and helpful

Arvosteltu toukok. 2018

arvostelut:
6,0

Plussat: The service was great... modern car and friendly staff

Miinukset: The rate for the car rental you showed online was not the same rate i paiid once arrival ... I knew i had to cover some extra charges regarding taxes...but the rental price i saw on the web, was not exactly the rental price at the time ii got the car ... i can tell the the price increased in more than 100%

Arvosteltu toukok. 2018

arvostelut:
4,4

Pricing scam

Miinukset: Because certain insurance is mandatory in Mexico, the actual price I was required to pay was three times the price I agreed to when I made my reservation. Required fees are what they are, and I'm happy to pay them and would have signed on for that amount had Enterprise been honest. It's just very frustrating to be lied to on the front end.

Arvosteltu toukok. 2018

arvostelut:
9,6

Suburban

Plussat: This was just the right vehicle for the job. Agents were helpful.

Miinukset: A bit expensive

Arvosteltu huhtik. 2018

arvostelut:
4,0

Tricky pricinga

Plussat: The car was clean and reliable.

Miinukset: The prices for the car were not accurate. When we arrived we were required to pay an additional fee for insurance of between $23 and $40. This made a substantial difference to the cost of the rental for the week. This requirement should have been made clear ahead of our rental. The insurance fee was a daily fee. They also charged an additional fee for adding drivers.

Arvosteltu huhtik. 2018

arvostelut:
7,2

Transparency should be the platform

Plussat: The staff and establishment itself is nice and just doing their job

Miinukset: Unfortunately, you get a $10 kayak price then get hit with a $47 a day insurance price. If you don't get the insurance then you have to put a $900 deposit. I really feel there should be an upfront price. This is why I use kayak most of the time. If the rental is going to cost $200 then I just want to know that upfront to plan accordingly.

Arvosteltu maalisk. 2018

arvostelut:
2,0

Cheat

Plussat: Nothing

Miinukset: The typical bait and switch. We had a price and we get there they doubled the price on us and when we called him out on it - they said you either take it or you have no rental car at that point we had no option but to take it because we were already there with all our luggage

Arvosteltu tammik. 2018

arvostelut:
2,0

Avoid the insurance scam at the rental counter

Miinukset: We were told we had to pay a minimum of $35 per day in bare bones travel insurance and they would also put a hold of $3,000 on our credit card for a week. Original cost was $100 and the total would have gone to $400 for 1 week. We didn't need the car that bad and hadn't pre-paid so we decided to cancel the reservation and took an Uber to our resort in Punta de Anita.

Arvosteltu tammik. 2018

arvostelut:
4,0

The cars were not available at check in

Plussat: We booked our cars thru kayak and to our surprise when we got there to check in they did not have that class of cars avaiavle and gave us a pick up truck with standard transmission and another downgraded car. The check in was very slowZ very unhappy with wverything

Miinukset: The alowness of thw proceas, unavaipability of the promosed car.

Arvosteltu jouluk. 2017

arvostelut:
6,4

Miinukset: rental required a mandatory daily insurance of $31.48 which I was not notified of when i made the rental through Kayak. If the insurance is mandatory then it should be shown and included when you make the reservation online.

Arvosteltu jouluk. 2017

arvostelut:

10,0

Could Not Have Been Easier

Plussat: Renting from Enterprise via Kayak was easy, efficient, and economical. The people in Puerto Vallarta we dealt with were courteous, professional, and helpful

Arvosteltu toukok. 2018

arvostelut:
9,6

Suburban

Plussat: This was just the right vehicle for the job. Agents were helpful.

Miinukset: A bit expensive

Arvosteltu huhtik. 2018

arvostelut:

7,2

Transparency should be the platform

Plussat: The staff and establishment itself is nice and just doing their job

Miinukset: Unfortunately, you get a $10 kayak price then get hit with a $47 a day insurance price. If you don't get the insurance then you have to put a $900 deposit. I really feel there should be an upfront price. This is why I use kayak most of the time. If the rental is going to cost $200 then I just want to know that upfront to plan accordingly.

Arvosteltu maalisk. 2018

arvostelut:

2,8

Plussat: Nothing. The Manager of this location which is a Provatly owned franchise is a con man. I am a Platinum Enterprise holder and will literally never rent from this company again!

Miinukset: The Manager on Tuesday May 14th and 2:00pm/14:00hrs literally tried to charge us double for a rental that was booked and then double checked through my Enterprise Plus Account. My girlfriend was picking up the rental and the gentleman was rude, sexist all all around a liar.

Arvosteltu toukok. 2019

arvostelut:
2,0

Dont rent from enterprise!!!

Plussat: Nothing!

Miinukset: Service and charged ALOT!

Arvosteltu kesäk. 2018

arvostelut:
6,0

Plussat: The service was great... modern car and friendly staff

Miinukset: The rate for the car rental you showed online was not the same rate i paiid once arrival ... I knew i had to cover some extra charges regarding taxes...but the rental price i saw on the web, was not exactly the rental price at the time ii got the car ... i can tell the the price increased in more than 100%

Arvosteltu toukok. 2018

arvostelut:
4,4

Pricing scam

Miinukset: Because certain insurance is mandatory in Mexico, the actual price I was required to pay was three times the price I agreed to when I made my reservation. Required fees are what they are, and I'm happy to pay them and would have signed on for that amount had Enterprise been honest. It's just very frustrating to be lied to on the front end.

Arvosteltu toukok. 2018

arvostelut:
4,0

Tricky pricinga

Plussat: The car was clean and reliable.

Miinukset: The prices for the car were not accurate. When we arrived we were required to pay an additional fee for insurance of between $23 and $40. This made a substantial difference to the cost of the rental for the week. This requirement should have been made clear ahead of our rental. The insurance fee was a daily fee. They also charged an additional fee for adding drivers.

Arvosteltu huhtik. 2018

arvostelut:
2,0

Cheat

Plussat: Nothing

Miinukset: The typical bait and switch. We had a price and we get there they doubled the price on us and when we called him out on it - they said you either take it or you have no rental car at that point we had no option but to take it because we were already there with all our luggage

Arvosteltu tammik. 2018

arvostelut:
2,0

Avoid the insurance scam at the rental counter

Miinukset: We were told we had to pay a minimum of $35 per day in bare bones travel insurance and they would also put a hold of $3,000 on our credit card for a week. Original cost was $100 and the total would have gone to $400 for 1 week. We didn't need the car that bad and hadn't pre-paid so we decided to cancel the reservation and took an Uber to our resort in Punta de Anita.

Arvosteltu tammik. 2018

arvostelut:
4,0

The cars were not available at check in

Plussat: We booked our cars thru kayak and to our surprise when we got there to check in they did not have that class of cars avaiavle and gave us a pick up truck with standard transmission and another downgraded car. The check in was very slowZ very unhappy with wverything

Miinukset: The alowness of thw proceas, unavaipability of the promosed car.

Arvosteltu jouluk. 2017

arvostelut:
6,4

Miinukset: rental required a mandatory daily insurance of $31.48 which I was not notified of when i made the rental through Kayak. If the insurance is mandatory then it should be shown and included when you make the reservation online.

Arvosteltu jouluk. 2017

arvostelut:

Rankattu nro 13

Advantage

6,0 Hyvä (2 arvostelua)

1 sijainti kohteessa Puerto Vallarta

╳

Advantage arvostelua

Autonvuokrauksen sijainnit

Advantage

Sijainnit kohteessa Puerto Vallarta

Puerto Vallarta Int`l Airport - Europcar Carretera Vallarta Tepic KM 7.5

+52 787 710 2777

maanantaina	07:00 - 22:00
tiistaina	07:00 - 22:00
keskiviikkona	07:00 - 22:00
torstaina	07:00 - 22:00
perjantaina	07:00 - 22:00
lauantaina	07:00 - 22:00
sunnuntaina	07:00 - 22:00

Kaikki Advantage arvostelut

Advantage arvostelut: Puerto Vallarta

Uusimmat arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

2,0

Plussat: Nothing, when I got there they didn’t have a car.

Miinukset: They said that my reservation wasn’t in their system.

Arvosteltu heinäk. 2019

arvostelut:
10,0

Good transaction

Plussat: The folks at the car rental office were excellent. Spoke English well, and were very helpful. Often, renting a car in Mexico can be an ordeal, as the business model is "give the car away, but gouge for as much insurance money as you can." This was different; I have an umbrella policy that covers everything but international car rental liability, so that was all the coverage I purchased with the rental. No problema. The guys in the office completely understood and didn't give me the usual arm-twisting. I'll def use this agency again!

Miinukset: I reserved a Camry with automatic. I got a tiny little Chevy with manual tranny and everything else, too. (No cruise? No power mirrors? No remote locking? What is this? 1967?) But that is a petty complaint, considering the overall experience.

Arvosteltu marrask. 2018

arvostelut:

10,0

Good transaction

Plussat: The folks at the car rental office were excellent. Spoke English well, and were very helpful. Often, renting a car in Mexico can be an ordeal, as the business model is "give the car away, but gouge for as much insurance money as you can." This was different; I have an umbrella policy that covers everything but international car rental liability, so that was all the coverage I purchased with the rental. No problema. The guys in the office completely understood and didn't give me the usual arm-twisting. I'll def use this agency again!

Miinukset: I reserved a Camry with automatic. I got a tiny little Chevy with manual tranny and everything else, too. (No cruise? No power mirrors? No remote locking? What is this? 1967?) But that is a petty complaint, considering the overall experience.

Arvosteltu marrask. 2018

arvostelut:

2,0

Plussat: Nothing, when I got there they didn’t have a car.

Miinukset: They said that my reservation wasn’t in their system.

Arvosteltu heinäk. 2019

arvostelut:

Rankattu nro 14

Firefly

2,9 Keskinkertainen (3 arvostelua)

1 sijainti kohteessa Puerto Vallarta

╳

Firefly arvostelua

Autonvuokrauksen sijainnit

Firefly

Sijainnit kohteessa Puerto Vallarta

Paseo De Las Rosas 27

0180 0709 5010

maanantaina	07:00 - 23:00
tiistaina	07:00 - 23:00
keskiviikkona	07:00 - 23:00
torstaina	07:00 - 23:00
perjantaina	07:00 - 23:00
lauantaina	07:00 - 23:00
sunnuntaina	07:00 - 23:00

Kaikki Firefly arvostelut

Firefly arvostelut: Puerto Vallarta

Uusimmat arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

4,8

Rip off beware

Plussat: I’ve rented in Mexico for years. Worst exp yet. Make sure you use gecko instead. Upfront n clear about cost n Insurance. Went for 350 for the whole rental to 1000.

Miinukset: Poor service n bait n switch. They were going to lot abold on my card of the whole value of the vehicle if I used the insurance of my credit card....22k usd.

Arvosteltu jouluk. 2018

arvostelut:
2,0

Are you kidding me

Plussat: There is no Firefly rental office in Puerto Vallarta. This was a ridiculous waste of time and energy. I had to spend 2 hours trying to wrangle a last minute car rental on Xmas Day. Thanks for nothing, Kayak and Firefly.

Arvosteltu tammik. 2017

arvostelut:
2,0

Firefly does not exist if Puerto Vallarta

Miinukset: Arrived in Puerot Vallarta with Firefly receipt in hand only to be told that there is no Firefly rental desk at the airport.

Arvosteltu tammik. 2017

arvostelut:

4,8

Rip off beware

Plussat: I’ve rented in Mexico for years. Worst exp yet. Make sure you use gecko instead. Upfront n clear about cost n Insurance. Went for 350 for the whole rental to 1000.

Miinukset: Poor service n bait n switch. They were going to lot abold on my card of the whole value of the vehicle if I used the insurance of my credit card....22k usd.

Arvosteltu jouluk. 2018

arvostelut:
2,0

Are you kidding me

Plussat: There is no Firefly rental office in Puerto Vallarta. This was a ridiculous waste of time and energy. I had to spend 2 hours trying to wrangle a last minute car rental on Xmas Day. Thanks for nothing, Kayak and Firefly.

Arvosteltu tammik. 2017

arvostelut:
2,0

Firefly does not exist if Puerto Vallarta

Miinukset: Arrived in Puerot Vallarta with Firefly receipt in hand only to be told that there is no Firefly rental desk at the airport.

Arvosteltu tammik. 2017

arvostelut:

Sixt

4 sijaintia kohteessa Puerto Vallarta

╳

Autonvuokrauksen sijainnit

Sixt

Sijainnit kohteessa Puerto Vallarta

Av Paseo Cocoteros Lt 28

+52 322 226 7503

maanantaina	09:00 - 17:00
tiistaina	09:00 - 17:00
keskiviikkona	09:00 - 17:00
torstaina	09:00 - 17:00
perjantaina	09:00 - 17:00
lauantaina	09:00 - 17:00
sunnuntaina	09:00 - 17:00

Av Paseo De La Marina Nte. 585

+52 322 226 9500

maanantaina	09:00 - 17:00
tiistaina	09:00 - 17:00
keskiviikkona	09:00 - 17:00
torstaina	09:00 - 17:00
perjantaina	09:00 - 17:00
lauantaina	09:00 - 17:00
sunnuntaina	09:00 - 17:00

Blvd Fr. Medina Ascencio 7930

+52 322 209 0685

maanantaina	07:00 - 22:00
tiistaina	07:00 - 22:00
keskiviikkona	07:00 - 22:00
torstaina	07:00 - 22:00
perjantaina	07:00 - 22:00
lauantaina	07:00 - 22:00
sunnuntaina	07:00 - 22:00

Pelicanos 311

+52 322 209 0685

maanantaina	09:00 - 17:00
tiistaina	09:00 - 17:00
keskiviikkona	09:00 - 17:00
torstaina	09:00 - 17:00
perjantaina	09:00 - 17:00
lauantaina	09:00 - 17:00
sunnuntaina	09:00 - 17:00

keddy by Europcar

2 sijaintia kohteessa Puerto Vallarta

╳

Autonvuokrauksen sijainnit

keddy by Europcar

Sijainnit kohteessa Puerto Vallarta

54 B, Calle Pelicanos

Carretera Vallarta-Tepic Km 7.5- Col.Villa Flores

Sunnycars

2 sijaintia kohteessa Puerto Vallarta

╳

Autonvuokrauksen sijainnit

Sunnycars

Sijainnit kohteessa Puerto Vallarta

Carretera a Tepic No 4690

Gustavo Diaz Ordaz Inernational Airport

City Car Rental

1 sijainti kohteessa Puerto Vallarta

╳

Autonvuokrauksen sijainnit

City Car Rental

Sijainnit kohteessa Puerto Vallarta

Av. Francisco Medina Ascencio 8060

+52 322 308 0085

MEXRENTACAR

1 sijainti kohteessa Puerto Vallarta

╳

Autonvuokrauksen sijainnit

MEXRENTACAR

Sijainnit kohteessa Puerto Vallarta

Aeropuerto Intl. Lic. Gustavo Díaz Ordáz

+52 334 170 8243

Rhodium

1 sijainti kohteessa Puerto Vallarta

╳

Autonvuokrauksen sijainnit

Rhodium

Sijainnit kohteessa Puerto Vallarta

Licenciado Gustavo Díaz Ordaz International Airport

maanantaina	00:01 - 23:59
tiistaina	00:01 - 23:59
keskiviikkona	00:01 - 23:59
torstaina	00:01 - 23:59
perjantaina	00:01 - 23:59
lauantaina	00:01 - 23:59
sunnuntaina

U-Save

1 sijainti kohteessa Puerto Vallarta