Hyatt Ziva Puerto Vallarta

Staff was super nice and accommodating. Good food options every day, private beach, close to downtown. Clean rooms and clean beach.

As someone traveling a lone, perhaps an all-inclusive resort was not the most bang for my buck. I also don't drink and try not to over-consume (which is the culture all-inclusives produce). With that said, the facilities and location can't be beat. If I were to be traveling with my partner or with family, this is a great option that really affords relaxation and easygoing vacation (if you don't plan to leave). Arrival: You will be stopped at the gate (if arriving by Uber or taxi). It was super simple - you're greeted with smiles and a warm towel + drink. I got there at 11, and as expected the room wasn't ready until 2:45/3pm. You can use the facilities regardless (ex. eat in the cafe, use the pools, use the gym, etc) even when you don't have your room yet. The coffee shop is 24/7 (not the barista - but there will be snacks and a carafe of coffee available if you're jetlagged). The beachfront is amazing. Weather dependent, the sun will kick in at full blast around 11 and really last until sunset (which also varies by season). As I was here in early July, the sun was not setting until 8:45pm. The gym is amazing. While there is a trainer there, I did not really see him do too much. I think if the patron demographic gravitated more towards a younger crowd, then people would have taken advantage of the cross-training class they offer every day around 9:45am. But the demographic here is mainly families, and older (and not on the fit side). The gym is 24/7 and there are ample amounts for you to do your hiit training, weight-training, and cardio.

If I had to hate on anything, I was a bit appalled by the conditions of the bathrooms closest to the beach fronts. They were not well-maintained and there aren't any fitting rooms if you're looking to quickly change between the beach and regular clothes (so you wouldn't have to go to your room to change). But really, what's an extra 10 minutes to walk to your room, dry off and change? Again, you have to be the laziest person to let this annoy you. If you're a disabled person or have accessibility issues, then yes, this is an issue. I was here for four days, three nights. I did not have hot water at all during the entire trip. The reason I did not ask to change rooms is because Puerto Vallarta is HUMID in the summer. You'll be grateful for a cold shower. :) Probably because Hyatt has done its surveys and assessment, but was really surprised as a beachfront all-inclusive they didn't have more physical or interactive activities (ex. yoga on the beach, cooking classes perhaps in the hotel kitchen or at one of the restaurants). My guess is that this is because most of the people staying here just want to load up on the excess drinks and food. It might be interesting for Hyatt to provide more health-conscious activities. Oh, and the app should be better - it doesn't even offer a map and the restaurant/dining open hours were incorrect.

This is my second time at the Hyatt Ziva and it is where I will continue to stay each and every time I am In Puerto vallarta! I love the resort, the grounds, the beach and most importantly the staff that goes above and beyond to make you happy!

Property, spa, restaurants, etc

Air conditioning in room

Everything about this place is fantastic, the rooms have super comfortable beds and everything is very clean. The food was great at every restaurant and the staff is super accommodating. Beautiful private beach and nice pools.

pretty quiet and family oriented. Not a bad thing but if you’re looking for a party vibe, I’d stay somewhere else.