Quezon City hotellia

Plussat: Too many selections around the area to just stay at the hotel. Comfortable bed, good air con and good water pressure, what else do you really want!!!!!

Miinukset: Maybe a discounted rate for breakfast may help sway the decision to stay indoors.

Plussat: The staff was responsive, attentive and positive service attitude. New Year’s Day buffet breakfast was among the best sets of food options I’ve enjoyed.

Miinukset: WiFi would sometimes drop and require me to reset and reconnect.

Plussat: Nukuin hyvin

Miinukset: Ei valittamista

Plussat: Ruoka oli hyvää ja sitä oli aina saatavilla olevat

Miinukset: Hotellista riippumaton liikenne. Vastenmielistä ja stressaavaa poistua hotellilta

Plussat: Accessibility and proximity to Gateway, Smart Araneta, and Kia Theater.

Miinukset: Nothing

Plussat: I like it very much it feels like home all my family really appreciates all the staff I will go back again

Miinukset: No shuttle bus going to the airport

Plussat: we appreciate the clinic checking on me and my niece when we had some allergies even when it's past midnight already, and gave us some meds and instructions. also some extra coffee. superb service!

Plussat: Comfortable bed. Fast elevator. Asian food.

Miinukset: When I paid in the counter i asked if there was surcharge she said no but my acct. Was deducted 19$. My family and I booked for 7 days and she put us in 4th floor where there was nothing to see at the window. It was blocked. So I asked to transfer us. Shampoo dispenser fell on the floor and created loud noise in the mid night .

Plussat: Check in process. 2 double bed with clean & comfortable linen. Breakfast is adequate but can be improve. Near Fishermall. Friendly staff.

Plussat: Already regular visitor here, it's all good...

Miinukset: Request for early checkin but did not have any reaction my wife had to wait on lobby long time...

Plussat: Beef stew in their resto...

Miinukset: The woman in front reception should show a little welcoming attitude. Except her all others staff from security to room boy and girls are professionals and candid..

Plussat: Great service. Clean clean clean. Modern fixtures. Beautifull hotel. Will recommend.

Plussat: > Value for money > Nice view from the bedroom window > Delicious food > Great staff!

Miinukset: > Limited parking space > Housekeeping supplies and equipment are placed right in front of the elevator on the 6th floor during the entire duration of our stay

Plussat: The room was clean and well kept. Location is close to a shopping mall with easy access to transportation.

Miinukset: Wifi was a hit and miss mostly missed. Breakfast buffet has limited selection plus servers wasn’t really very helpful.

Plussat: It was a last minute booking and everything went well. Thanks to Luisa and all the other staff at reception who were very accommodating to our requests. :) Awesome, awesome location as well! :)

Miinukset: I hope their bar will offer sparkling drinks for pregnant women or those who don't do alcohol :)

Plussat: Good customer service especially at the front desk. Great location. Staff are able to easily handle requests. Really my #1 preference for a relatively hassle-free QC staycation.

Miinukset: No attendants at pool/gym area when we went. Hotel is a little dated but still value for money.

Plussat: Comfortable bed and pillows.

Miinukset: Th room smells old when we got in but all was good in general.

Plussat: Everything

Miinukset: I was in the middle of my bath when staffs came to check because I activated the smoke alarm? I open the door wet with only a towel.. it disturbed my momment

Miinukset: pool water has no heating system

Plussat: Location was good. It was close to the restaurants and the crowd

Miinukset: Didnt sleep the whole night as the room next to us were very loud and they kept shouting and laughing out loud till 8 in the morning.

Plussat: The ambiance and very secure place

Plussat: Great location

Plussat: Claen and great personale

Plussat: My family and I enjoted our New Year's Eve staycation. The staff were accommodating and very friendly. The price is affordable too. I love staying here. It is very convenient and near to restaurants, cinema, church and drugstore.

Plussat: friendly staff and good location

Miinukset: The water tank made a noise every minute from midnight on. It woke us up! We complained but nothing was done

Plussat: Good location

Plussat: I loved the hospitality!

Miinukset: I didn't like the fact that they kept making mistakes on the billing process.

Plussat: Food was yummy.

Plussat: the bed was big and comfy, it was close to where we needed to go

Miinukset: the hotel wasnt operating 24 hours

Plussat: It was a bad experience, I found bed bugs & it was horrible Breakfast was not good Wouldn’t recommend anyone to stay

Miinukset: Cleanliness

Plussat: I didn't avail of the free breakfast and thus I had to take mine outside the location.

Miinukset: The buffet breakfast, which I paid for myself, didn't have a wide selection of food items and was quite typical. However, the staff was quite attentive.

Plussat: The ambeance,breakfast is great..good services

Miinukset: No one is perfect but i didn't find anything wrong.

Plussat: In house massage

Miinukset: Lack of complimentary coffee, mini bar, gym

Plussat: This is my favorite hotel around qc. It has a pool. And the rooms are always clean and comfy. Its nice that they have a water dispenser outside the hallways. Its great for family staycation. :)

Miinukset: The bidets are place in weird place. Making it so hard to use.

Plussat: tried to address issues we raised in a timely manner

Miinukset: Can easily hear hallway noise from room. No air conditioning in hallway or elevator. was initially provided a room where air conditioning did not work properly. This was addressed immediately and we were helped move into a nearby room.

Plussat: The staff are courteous and helpful.

Plussat: Simplicity. We liked it because the place was simple and clean. It was a nice place to stay overnight.

Plussat: I liked the location. The staff were friendly. The room was clean and spacious

Miinukset: I liked everything about the hotel

Plussat: Some staffs were helpful and accommodating Very spacious rooms Comfy beds A/C are great Great locations, very close to many shops/restaurants

Miinukset: Most rooms has got something broken in it. most of the staff look miserable. It can take awhile before anyone in receptions picks up the phone. You can hear every single noise from outside of the hotel Breakfast was ok but very limited selections, nothing for vegetarians and vegans Wifi in some rooms are non existence

Plussat: location is good and I love to stay in this hotel if i visit quezon city again next time. the location is very strategic to all and many restaurants, shops etc.

Miinukset: the breakfast needs to have more variation. let the guest choose freely how to cook the egg for example.

Plussat: The staff are always accommodating.

Miinukset: I didn't like that all the light are all in warm tone.

Plussat: Spacious room that matches the nook, comfortable bed, Complete toiletry with matching slippers. Very good!

Miinukset: The elevator FOR ME is safocating coz of the pictures. It became too small It would have been better if it has d original walls, silver.

Plussat: Beds are comfortable. The w/c is nice and clean.

Miinukset: Parking is very limited.

Plussat: Its location

Plussat: I love the greetings and smile of the staff. what i love most is the location. it's the best location if you have business with ABS.

Miinukset: There something itchy on the bed that I wasn't able to sleep well. Draining system at the comfort room is poor. Observed that room is not secured from outside. No railings on the window that anyone can enter from outside. The food is too expensive that it doesn't match the taste.

Plussat: The location Near food and cafe

Miinukset: The room and they don’t have a staff to get our bags Also they don’t have storage and elevators The room have a insect.

Plussat: Ambiance

Miinukset: The bedsheet and other household kit are not as clean as expected

Plussat: It is a medieval hotel right in the middle of the city and has live music and a warm feel about it,the staff at reception are among the best I have known

Miinukset: The rooms are a bit small and the staff serving at the dungeon bar are not that nice

Plussat: Nothing

Miinukset: So dirty, the towels are so old and I stayed at their executive suite but didn’t clean the room nor change my towels. So disappointed never again with Camelot Hotel. The only thing good is their staff

Miinukset: No free wifi. No toothbrush and complimentary bottled water.

Plussat: the staff were nice and helpful.

Miinukset: breakfast options were less and some of the options were not even available. the facilities are old and not well maintained.

Plussat: The hotel room and bathroom is clean and the room is tidy, staff is respectful, accommodating and helpful..

Miinukset: Not that I didn’t like but they need to check the room lighting because some of the lights is not working, the AC had an off and on noisy sound, maybe because it was switched on continually..But because we are just staying for 1 night, we did not asked them to check it..

Plussat: Very accessible

Plussat: I like the location as it’s near to the hospital, fast food restaurants especially Mcdonalds. Water refill per floor is helpful and convenient, should continue this service

Miinukset: Room - the first room we had, was small, curtain looks so dirty. There’s no even blanket available and should still be requested. TV was not even working, until they just requested us to move to another room. Services - no initiative to replenish the tea, coffee and tissues. Should be replenished on a daily basis Breakfast - very limited choices and not delicious. Very normal. Servings are also little. This should be improved. Parking - very limited parking spaces, i think they only have 4 parking slots with small area so that watch out with your cars!

Plussat: clean, privacy and comfortability

Miinukset: facade of the hotel

Plussat: I like the food and the location near the window. However, the canteen was rented out on our second day and we have to eat inside our room.

Miinukset: Noisy cars and jeep outside.

Plussat: Location, spacious room. Value for money. Courteous staff.

Miinukset: Already arrived 1 hr behind check-in time, still rooms not rready. We waited for another 30mins.

Plussat: Discount for long stay..

Plussat: The property is clean, the staffs are accommodating.

Miinukset: The comfort room is too narrow.

Plussat: Staff, Location

Miinukset: Guests at breakfast who looked unwashed, very improperly clothed, and the like.

Miinukset: We waited in the lobby for 3 hours since 7:30 am on Jan 14,2020 to find out if we can avail or not the use of our accomodation as I have advised the property officers that I requested for change of date and refund since I made an error of checking in on Jan 13 instead of Jan 14. They made us wait for 3 hours in the lobby early in the morning and did not even offer for us to use the accomodation and food inclusion that morning since Jan 14 was actually our check out day supposedly. It was a horrible experience waiting in their lobby while seeing my children tired and exhausted after travelling from the province. I even asked the reception if we can use the food inclusion but she denied us since it is just a “ plate” not buffet. Consideration for guests in circumstances like what happened to my family should have been reconsidered right away and not made us wait for 3 hours in the lobby. We could have at least given an option to use the room and offered us to eat using the inclusion of our accomodation. It is sad to realise how Fersal marketing officers and management in Cubao lack the ability to decide and reconsider family guests like us and not let us wait . Technical errors should have been reconsidered as a plea for refund and cancellation in immediate reply to guests. Sadly my family’s experience with Fersal Hotel Cubao’s Marketing officers and management officers was traumatic and horrible. The compassion for guests should have been prioritised .