Basel hotellia

Plussat: The staff efficiently and pleasantly performed their duties to perfection. We were made to feel welcome and assured of good care. Excellent all around

Miinukset: I can not think of a thing I wish different. Completely satisfied

Plussat: The professionalism of staff, other than the cleaning ladies... the lounge manager and her team running the lounge area near the window seating who really looked after us with a delicious club sandwich, on arrival as we chatted to other guests as we waited for our room : the front desk team and concierge (v impressive awards and medals!) including David, our limosine driver who immaculately picked us up and welcomed us to our new life in Switzerland. This was excellent unpretentious and respectable service, throughout . Totally enjoyed our stay.

Miinukset: Dining options were limited, it being a Sunday but room service and lounge service more than made up for this. Food was excellent. Unfortunately, when we were taken to our room (I was on crutches, too) it wasn't ready. It was very embarrassing for the front desk colleague who accompanied us. The housekeeping ladies were having their own fun on their own time, changing bed linen, dropping it in passageway etc and not picking dirty dressing gowns, up.We sat waiting, next to them as a new room was being sourced that was ready. They carried on laughing and joking in their home language, right in front of us. I was appalled by this. It took us by surprise. It felt like they were working in a value level hotel. They seemed oblivious to the proud standards of the rest of the hotel team who were exemplary. They just stepped over things and carried on. First impressions were really not good at this point.

Plussat: Excellent location, delightful and very helpful staff.

Miinukset: N/A

Plussat: Location, bar, restaurant, room in the first floor with a great balcony in front of the river!

Miinukset: It is expensive, but deserves it

Plussat: Amazing location, great room and comfy bed

Plussat: Ambiance of Old World. Excellent Brassiere Restaurant. Breakfast more than adequate.

Miinukset: Nothing not to like

Plussat: Superb breakfast with staff bringing extra coffee and a fresh cup. Lots of fruit and eggs on request. We had an upgrade to a room in the annex connected underground. Not much of a view from the 1st floor but it was large, immaculate and very quiet. Large bathroom but no bathtub. Biggest range of TV channels ever seen in a hotel of this class. Staff most helpful and always present. Location right by main station makes it easy to get about with so many frequent trams just outside. Also airport bus terminus is here. The hotel supplies the Basel card which gives free transport among other benefits. Might be nicer in old town but at a price.

Miinukset: Nothing aside from the boring view of the back!

Plussat: Great breakfast spread with eggs, variety breads, fruits, flavored yoghurt and hot/ cold beverages Free water/ juices/ cola/ ice on every floor Warm and friendly staff Quick check-in and check-out process Right outside the Basel SBB, and adjacent to the tram and bus lines. And yet, the rooms are very quiet Spacious rooms

Miinukset: Missed a in the room cupboard - which would be handy for those staying for 4+ days

Plussat: A well cared for hotel in a good central location. Good bed, comfortable shower and relatively large room. Breakfast was well beyond expectations. Prior to our stay, any questions raised with the hotel were answered swiftly and elaborately.

Miinukset: Nothing to dislike here.

Plussat: The location is optimal. If i could give extra points for location i would, easily. It is literally in front of the transport hub of the region and they give you a pass for full public transit usage for your entire trip. The hop on hop off trams combined with junction locale and promity to pretty much anything you can think of makes it an optimal place to base your exploitation of the city. Even France and Germany are available on demand from here. More than anything here is the value. There are nicer places, but for the price and where it is at, this is to notch.

Miinukset: The bed options are a bit small here and there are no fridges in room. Queen is the largest available. Pillows are pretty pathetic.

Plussat: Everything amazing! Quiet, beautifully maintained hotel with the best staff and breakfast. Right next to train station and trams. Excellent value!

Miinukset: Mr Wong's restaurant next door.

Plussat: Olen todella tyytyväinen että olin varannut tämän hotellin. Hotelli oli helppo löytää, kun junalla saavuin Baseliin. Hotelli näkyy heti oikealla kun astuu ulos rautatieasemalta. Olin väsynyt 8 tunnin matkustamisesta, saavuin hotellille jo yhden aikaan päivällä. Minulle varattu huone ei ollut valmis mutta sain toisen huoneen. Huone oli kadun puolella. Huoneen ulkopuolella oli raitiovaunupysäkki mutta se ei haitannut nukkumista. Huone oli siisti. Aamiainen oli hyvä. Henkilökunta oli ystävällistä. Lyhyt matka julkisiin liikennevälineisiin ja vanhaan kaupunkiin.

Miinukset: Ei oikeastaan mitään valitettavaa.

Plussat: The staff was professional, curteous, multi-lingual, and the front desk was always staffed. The hotel was amazingly generous with coffee, wine and snacks available throughout the day and evening. I also had free access to a computer and internet and a quiet place to settle in and work near the coffee, wine and snacks. A variety of international newspapers and magazines were available as well. Within just a few hundred yards I found the Marketplace, filled with shops, restaurants, and an art museum with an impressive collection of impressionist paintings (my favorite) was also just a 10 minute walk away. Did I mention there was free coffee, wine and snacks?

Plussat: Lots of nice touches, staff made you feel at home, helped with planning, reasonable small breakfast. Very short walk to major pedestrian street shops and restaurants. Nice garden to sit out in good weather.

Miinukset: Nothing

Plussat: Central to the Christmas markets. Great meeting longe for large groups. Free evening cocktail.

Miinukset: Next to busy street, but windows very well insulated for sound.

Plussat: Super helpful staff. Great location for the city but out of the melee; tranquil garden terrace. Great breakfast; nice touch with the honesty bar for a night cap.

Miinukset: I liked everything.

Plussat: They have very nice garden, you can relax. We had delicious breakfast. Location is good. Room is comfartable.

Plussat: Cleanliness, location, staff, name it

Miinukset: Small bed

Plussat: Excellent breakfast, enormous choice of food, and friendly staff on hand to help with any special requests.

Miinukset: Nothing

Plussat: The location couldn’t be better; the staff couldn’t have been nicer or more helpful. They do achieve their motto: arrive as a guest and leave as a friend.

Miinukset: Rooms were not well lit

Plussat: The location was great and we enjoyed the breakfast.

Miinukset: The walls seemed thin - we could hear the neighbors right next door.

Plussat: From check-in to leaving, an excellent experience. Hotel is literally across the street from the train station. It's a nice walk to the old town area and the river. And a quick trolly ride back with the included free town pass. Room was large and well equipped. Bath was spotless, well-equipped and with large walk-in shower. Included breakfast was delicious and offered good variety served in beautiful dining room.

Miinukset: Nothing. This hotel was great.

Plussat: The location was good and the staff very friendly and efficient. There was a Swiss restaurant next to the hotel which the staff recommended, and the food was delicious. The beer nice too. Läderach, my favorite chocolate in the world, has a location in the train station across the street from the hotel. Perfect!

Miinukset: The room was pretty small - which I selected because we only had a one night stay over. As we were across from the train station- which I also selected and knew in advance - the cable cars/trans kept coming and going late into the evening and again early the next morning. So, this is a pretty active area and a bit noisy.......

Plussat: After the second stay, Gaia is now my favorite hotel in Basel!

Plussat: Warm hospitality from the reception and breakfast staff

Miinukset: Pillows a little soft but it is a minor comment

Plussat: Everything super clean. Bed was very comfortable.

Miinukset: Room was fairly small. Check in was not ready at 4 as I requested (and had been accepted). They made me wait 30 min and still not ready... Pillows were too soft and uncomfortable (personal taste I guess).

Plussat: Very modern hotel with free mini bar, great location. Tram stop right outside door and free transport cards on arrival.Easy walking into town.

Miinukset: Pillows could have been better. Only thing to fault

Plussat: The hotel is great and everything is high quality, including the rooms and the breakfast. The staff is very friendly and happy to help. The minibar is free of charge, and even if I didn’t use it much, I believe it’s a nice touch. The WiFi works well. They also give you a card for free public transport within Basel. Overall, one of the best hotel experiences I had.

Plussat: Location is very central in Basel, personnel is very friendly and helpful. Room are well equiped and the minibar can be freely used.

Miinukset: I don't like the fact, no window could be opened. For me this is an essential thing.

Plussat: Breakfast is always good.

Miinukset: On checkout the Girl tried to charge us when we prepaid. we had to argue to make her recheck, to find she typed in the wrong room number.

Plussat: Aamiainen oli erittäin hyvä ja se tarjoiltiin miellyttävässä ja avarassa aamiaishuoneessa. Henkilökunta oli oikein ystävällistä. Huoneen minibaari oli ilmainen ja saamamme Basel kortit olisivat mahdollistaneet ilmaiset raitiovaunumatkat keskustassa. 11 kerroksessa sijaitsevassa huoneestamme oli avarat näkymät yli kattojen.

Miinukset: Huone oli niin ahdas, että sängyn toiselle puolelle ei mahtunut toista yöpöytää. Kahden hengen huone vastasi kooltaan yhden hengen huonetta. Suihkukaapista vuoti vettä ulos.

Plussat: The breakfast is AMAZING. Very easy access from Basel SBB via Tram (No. 2). Helpful staff, very friendly. Awesome views of the city from the 30th floor. If you get stocked minibar, there is mineral water and Apfelschorle there.

Miinukset: The blankets are single person size---it won't be possible to wrap yourself burrito style. Nothing else, really. No free late check out.

Plussat: Very comfortable bed & nice amenities. Breakfast was a huge buffet, and very good. Nice bar, and comfortable lounge. Wonderful staff.

Plussat: Staff fantastic, polite & very helpful Breakfast great choice, service again great Room great size, very comfy, nice hot shower,

Plussat: Spacious Room. Good breakfast. Good gym. Games area.

Miinukset: The pillows were far too soft.

Plussat: Very clean, modern and comfortable but full of Swiss old world charm! Rooms are spacious, lots of storage,comfortable beds,good lighting,large bathroom. Very well equipped and extremely clean and quiet. Location is perfect,walk to both Christmas markets and tram at door. Stay includes free bus / tram pass! Staff is genuinely nice and helpful. Great breakfast buffet for 16 francs.

Miinukset: Not a thing!

Plussat: Good proximity to old town. Lovely receptionist, very helpful. Very comfortable bed.

Miinukset: Noise from traffic and tram. We had a bedroom on the corner by a busy junction so not conducive to a good nights sleep.

Plussat: Bag left from previous stay already in room. Best breakfast. Awesome staff.

Miinukset: n/a

Plussat: Very pleasant stay, amyzingly warm, helpful, competent staff. All facilities good (but didn't have time to test the gym :-( ). Really good breakfast. A sincere thank you to the staff for making my stay so enjoyable and restful. I also benefitted from a free upgrade which was really kind. Finally, the "tea and espresso" machine in the bedroom, and the complementary dosettes, were really appreaciated, as were the fruit and flavoured waters in the lobby.

Miinukset: Lift, corridoor and rooms spotless and fully functional but a little "old-looking" - really not a problem but a bit surprising all the same.

Plussat: It was in a good location. We had a corner room overlooking the city gate, so the view was pretty, but a bit noisy. The hotel was comfortable and the staff very welcoming. The only thing that needs upgrading are the towels. They were very thin and scratchy. Theven old town area was very charming, especially since we were there during the holidays. I would stay at this hotel again if in the area.

Plussat: Great service. Free public transport and discount for many museums and the zoo was included in our stay. Very big and comfy bed. Great with some toys for the children in the game room

Miinukset: It was very warm in our room. Noisy water pipes from the room above. Small and slow elevator

Plussat: Nice large room. Very comfortable bed. Excellent breakfast. Great location. Included Tram day passes, but most sites were walkable. Convenient to riverboat docks.

Miinukset: It was noisy at night if the window was open, but quiet with it shut.

Plussat: Todella siisti

Miinukset: Leivänpaahdin aamiaisella ei toiminut

Plussat: Nice and comfortable place. There is free coffe and other soft drinks available in the lounge. Tram stops is closeby, a shopping mall with some restauraunts right next door.

Miinukset: Double rooms are not ideal if you are not a couple. But worked ok.

Plussat: Good location near the tram. Big underground parking with direct access to the hotel. Big room and bathroom.

Plussat: Huone oli erinomaisen perheystävällinen. Kaikilla viidellä henkilöllä oli omat vuoteet. Huone oli myös todella siisti, tilava ja hiljainen.

Plussat: We were welcomed by friendly staff. The room was bigger than we expected, comfortable and clean. Check in and check out very easy.

Miinukset: -

Plussat: - Size of room - Bed is comfortable & large - Minibar is free for our room type - Restaurant next to the hotel is superb! Must try. - Shopping mall next to hotel - The Goldie that belongs to the hotel manager is very cute & friendly!

Plussat: Room was clean, comfortable, and had quite modern furnishings. Staff was friendly and helpful. Very good breakfast included with room.

Miinukset: Room was not air conditioned. Had to use a small flight of stairs to get to our room, which was cumbersome with luggage.

Plussat: Would not change a thing. Our room was wonderful. Great location.

Plussat: Excellent position, free water, coffee etc, great breakfast and comfortable room!

Miinukset: Nothing

Plussat: Cute and different with art everywhere, and a brew house, theatre and restaurants.

Plussat: Complimentary water, tea and coffee in the room. On check in a free Basel card is received which is really useful as it provides 50% off entry into main attractions and free public transport! The staff were friendly and helpful.

Miinukset: Small room with scuffs and marks on the wall and furniture. Fridge in the room smelt and there was a sewage smell from the bathroom which only went following airing of the room. The breakfast was not good with a limited selection of options.

Plussat: The location to the Christmas markets, the helpfulness of the staff. The breakfast was also lovely. Would recommend.

Miinukset: Nothing

Miinukset: Breakfast buffet was ok but nothing special and definitely way overpriced at CHF 33. I only took it once and reverted to my usual coffee and croissant or roll. The mattress was a bit hard for my old bones.

Plussat: Good hot water, strong wi-fi, comfortable bed, great location, breakfast eggs made-to- order, staff.

Miinukset: The room needed a few more outlets, was very sparsely decorated, never saw an elevator , breakfast was good, ( especially the breads,) but not a large spread.

Plussat: location was great, although there were no access for car because of Christmas market. hotel very cosy, easy check in and check out

Miinukset: no room view( it was wall view. as it was 2 nights stay, we decided not to change.

Plussat: Hyvä aamiainen, hyvä sänky, siisti ja trendikäs hyvällä sijainnilla.

Miinukset: Huone oli kompakti ja aika perustasoinen (yksi pahvimuki juomiseen, ei roskista kuin kylpyhuoneessa), tuntuivat yllättäviltä korkeahkoon hintaan nähden.

Plussat: Fantastic location lovely continental breakfast and well worth the money

Miinukset: Need coffee making facilities in the room but other than that couldn’t fault the service

Miinukset: Small room. Had to ask for additional towels and blankets. We booked for two people not one!

Plussat: Modern and clean. Very well located.

Miinukset: Breakfast at the hotel was very expensive for what they offered.

Plussat: Staff at Motel one were extremely helpful and answered every question we had and went out of their way to give us a warm welcome I would highly recommend.

Miinukset: There was nothing I disliked.

Plussat: Great location.

Plussat: The location of the hotel is very good as it is easily accessible on foot from the railway station (around 15-20 minutes) and also by tram. It is centrally located with some nice old buildings and a church nearby and was great for the reason for my travel: it was right next to the Christmas market. The room was spacious, clean, I really liked the ambience.

Miinukset: It would have been nice to open the window a bit as I like some fresh air (couldn't do this as the window handles were removed), but the air conditioner did a great job (much better than at some other hotels worldwide I have stayed at).

Plussat: Amazing location for the Christmas markets, loads of great restaurants nearby. Lovely staff. Good choice for breakfast although the seating arrangements were a little uncomfortable.

Miinukset: No coffee machine in the room.

Plussat: Wonderful breakfast. Their homemade yogurt was great!. We were there to visit the Christmas market and it was just a short walk for 10 minutes over the bridge. Very nice hotel and the staff was so kind and helpful. We gave the beds and the pillows 10 of 10! You got a free traveling card for 24 hours in the city and you also get a free trip on the bus from the airport if you have a booking on this hotel. Everything was perfect .

Plussat: The Hotel staff were professional and helpful. Hotel was spotlessly clean, breakfast was delicious.

Miinukset: Nothing

Plussat: We always book a room for our parents here and they always enjoy their stay. We pressed them hard to tell us one bad thing about the hotel and they cannot come with any. So I guess we’ll continue the tradition. ;)

Miinukset: Extremely noisy rooms

Plussat: Everything was perfect. I liked this hotel a lot- one of the best if not the best in Basel.

Miinukset: Everything was very good. The only minor thing is thay you can hear neighbor's, but this would be the same in all hotels located in an old building.

Plussat: Staff welcoming and helpful, room cleaned daily, Heated floors and comfortable bed.

Miinukset: Nothing to dislike

Plussat: Aamiainen on tosi hyvä ja monipuolinen. Kannattaa sisällyttää se huonehintaan, kun se erikseen on 20 frangia. Varsinkin vastapuristettu appelsiinimehu on todella hyvää. Ja aamiaista tarjoileva Santi on aina hymyilevä ja ystävällinen. mahtava persoona. Henkilökunta muutenkin huippuluokkaa. Huoneessa on hyvä, iso televisio, kahvinkeittovälineet, iso sateenvarjo lainattavaksi ja ihan ilmainen minibaari. Kaikkia ei jaksa edes juoda. Hotellista saa Basel Cardin koko ajaksi, joten liikkuminen on ilmaista ja nähtävyydet usein puoleen hintaan, kuten kiva eläintarha vain 10 frangilla. Hotellivaraus sisältää ilmaisen raitiovaunuyhteyden asemalta. Ota sieltä joko 1 tai 2 ja jää pois Wettsteinplatzilla, jonka vieressä hotelli on. Hotellin aulassa on hyvä aikataulunäyttö sen pysäkin busseihin ja raitiovaunuihin. Tänne oli kiva tulla toistamiseen.

Miinukset: Hieman korkeat tyynyt ainakin minulle.

Plussat: We had an unexpected check-in when the room that we booked had been given to another customer. But the hotel went out of their way to make up for the mistake by offering us dinner, drinks, and ultimately Sunday brunch on the house. The staff were exceptional - beyond friendly and accommodating - and really made our stay a true pleasure.

Plussat: Best hotel in Basel, my first choice for every trip

Plussat: My boyfriend and I arrived for a weeklong business trip and were treated with care and consideration from the start. We didn’t realize that the room we had reserved had no refrigerator (a requirement so we don’t have to eat all our meals in restaurants, and to store my insulin) but they offered us an upgrade, discounted for the duration. We found the bed too soft and they immediately presented us with a firm mattress topper, then contacted their IT team so the WiFi was stable enough for our conference calls. Not a question or request went by without rapid troubleshooting and generous accommodation. I don’t know if this is a reflection of the corporate culture or just a great local staff, but they repeatedly went above and beyond. The library (available only to higher room levels) is a lovely perk, providing snacks, treats, wine and beer, along with the same coffee service and water (bubbly and still!) on demand that we found in the hall foyer outside our room. The room was spacious and well appointed with a desk large enough for two computers and gear, a long cushioned window seat, comfortable armchair and hassock, large tub and shower as well as a toilet with second hand sink separated from the rest of the bathroom. The piece de resistance was the gym and sauna: multiple cardio machines, resistance and strength training stations and an elegant, spacious sauna with adjoining...More

Plussat: Perfect stay for a quick business trip. On site restaurant was a big perk. Close to all but very quiet with great amenities. Will definitely stay again when back in Basel!

Plussat: The Design of the hotel is very stylish. Check In was quick an easy, the receptionist was very kind, explained to me everything. Even received a card of Basel to go to the museus and travel with public transportation. The room was cozy and clean. The bed was confortable, slept very well. The breakfast Buffet was simple, but good. Situation is very central, a quick walk from the train station (10min). Would definitivly stay again @the Nomad!

Miinukset: Since it was winter, the room was very hot! No regulator installed, so i had to use the ventilator to prevent melting :-) The Breakfast could have a little more to offer. Wanted to take a Drink coming home @1 AM Friday, but wouldn't serve us a round. That was a pity!

Plussat: Loved the bed and the vibe.

Plussat: Everything .! The staff is fantastic , Nicole is the friendliest person ever :) Also the facilities are great , we always opt for the library option as it is a place where they’re always some drinks and snacks. It’s a great place to chill out at any time. The rooms are a+ the beds are the comfiest :)))

Miinukset: Absolutely nothing

Plussat: Location perfect in walking distance to the antique stores , restauants and Marktplatz. Missionsstrasse has cafees an groceries. Old and beautifully restored building and big rooms. Very quiet locatin in park.

Miinukset: Parking limited and expensive. Currently construction work in nearby building.

Plussat: Extraordinary staff, very polite. Since we entered the hotel, we we're welcomed very nicely. Free Basel card (but I guess this is in all the hotels), free water, ice tea and fruits for the entire stay.

Miinukset: Not so many options for the breakfast.

Plussat: The room was lovely and spacious. Breakfast was superb.

Miinukset: Nothing

Plussat: Quiet place, spacious room, clean and nice hotel, wooden decor, tea&coffee room at every floor

Miinukset: No fridge in the room

Plussat: Mukava, viihtyisä hotelli rauhallisessa ympäristössä. Iso kokoinen huone, kaikki tarvittavat on. Hyvä ja iso kokoinen sänky. Erittäin puhdas. Hinta on todella halpa

Miinukset: Meille jäi kannettava huoneeseen. Henkilökunta olisi voinut heti soita ja kertoa asiasta. Onneksi emme keretty lähteä kaupungista pois ja itse huomattiin konen jäävän hotellille!