Ratingen hotellia

Plussat: Smelly

Plussat: The restaurant food was excellent and the staff were very attentive.

Plussat: Very calm and silence. It was good for sleeping but facilities was not enough good. for ex. can not see the international broadcasting, like as CNN, BBC & no refrigerator, but staffs are all excellent.

Miinukset: It was very nice for resting and good service of staffs. There was not so versatile menu. This hotel is a little far from city so I had chance to have dinner but there is not enough menu. I hope to stay again this hotel within very soonest time.

Plussat: Good breakfast and facilities. Room was fine and practical.

Miinukset: After 2 nights stay, the invoice showed that the first night was already charged into the credit card used for reservation waranty. As I made the reservation for a group, the first night of every member was charged to my card. Hotel Staff just mentioned that the first night was already paid without further information. It is a complete non-sense.

Plussat: Very good and safety place!!

Plussat: Siisti ja viihtyisä, ilmainen netti vastaanotossa!!

Plussat: The hotel was nice and quiet for a really good price.

Miinukset: it might not be the best hotel if you dont travel by car.

Plussat: Staff were outstanding.

Miinukset:

Plussat: Comfortable - no issues, good temperature

Miinukset: V expensive - hi rate due to interpack but that is supply and demand

Plussat: Kohtelias palvelu ja hyvät tiedot yhteyksistä

Miinukset: Kylpyhuoneen muovimaton haju ????

Plussat:

Miinukset: Too few towels for 2 persons

Plussat: The rooms open to each other and the staff.

Miinukset: Yes. The room were not cleaned and made up and the shampoo, soup..etc were not replenished on the second day.

Plussat: Excellent price, nice sized room and great food. The perfect hotel when you're just passing through with a couple of small children.

Miinukset:

Miinukset: Terrible musty smell in the room

Plussat: Fantastic staff, perfectly organized and well managed reception.

Miinukset: not enough time to use the SPA area...

Plussat: The Park-Sleep-Fly arrangement is great! The hotel has a safe, underground parking garage, where you can park your car up to 3 weeks. Good taxi service to/from the airport. Close to airport and highway.

Plussat: Stayed at this hotel for a night during the flight connection. Just a short ride from the airport and the hotel is comfortable and very clean. Provided the free wifi connection at the lounge area which was useful. The staff at the bar & reception were very friendly and warm. Will stay there again.

Plussat: That it was near by the airport

Miinukset: That breakfast was exspensive

Plussat: sijainti lähellä lentokenttää joka oli hyvä aikaisen lähdön ja myöhäisen saapumisen vuoksi.

Miinukset: ei ole.

Plussat: lähellä lentokenttää ja tyylikäs hotelli ja maukas ruoka ravintolassa

Miinukset: hotellin läheisyydessä ei nähtävää

Plussat: friendly and efficient

Miinukset: nothing - everything was pleasurable and easy

Plussat: Staff readiness to help, clean and comfortable rooms, quiet place, staff didn't anose when sleaping

Miinukset: expensive restoran and poor menu of it

Plussat: Everything, exept...

Miinukset: ...the best (and perhaps the only way) to get to and from hotel anywhere was taxi (as said the reception staff). It's approx. 20 euros to the airport, though they say it just 3,5 km to the airport.

Plussat: Edullinen ja lähellä lentokenttää.

Plussat: Nice clean and good hotel

Miinukset: Position near other restaurants etc.

Plussat: Location Ample parking Very clean Modern interior Air conditioned rooms

Miinukset: Gym next to sauna and very humid and hot Outdated and partially defunct gym equipment Restaurant overpriced

Plussat: Cleaned and well located

Miinukset:

Plussat: Friendly staff & rooms furnished to a high standard. Just a short taxi ride from Duesseldorf Airport.

Plussat: I barely had time to sleep and go, but the breakfast was very good!

Miinukset: The hotel had some construction works undergoing in the main lobby. When i arrived at night, it looked like it was closed. There was no information at the main entrance regarding the construction works and an alternative entrance.

Miinukset: The telephone was broken and nobody fixed it

Miinukset: Hotelli ei ollut niin lähellä lentokentää kuin annettiin ymmärtää, muuten kaikin puolin hyvä

Plussat: Rooms are not much big but fine for a business trip.Cleanliness of the room is perfect.Wired internet is free and speed is fine.

Miinukset: LCD or Plasma Tv will make the room much prettier.

Plussat: Clean hotel, calm ambiance. Minibar free of charge.

Miinukset: 1. The bar was closed at 23H00! That does not fit into a 4-star hotel service. 2. When we received the room key, the hotel employee advised (without consulting us) that they would bring an extra bed to the room for our 10-year old son. The next morning the xtra bed was on the bill! It would have been correct if she would have asked us if we wanted an extre bed and that it would involve extra costs! At the end, we did not pay the extra bed, but I do not like this aggresive sales-approach.

Plussat: Because we were leaving VERY early the next morning (well before breakfast!), the Front-Desk Staff arranged for bagged lunches to be available on our departure. A very nice touch; and greatly appreciated.

Miinukset:

Plussat: Overall a good experience.

Miinukset:

Plussat: Food, Service was of a high standard

Miinukset: The double bed having 2 single mattresses instead of a double mattress

Plussat: Clean rooms, good bedding/ pillows, great water pressure in shower, good soaps in the dispensers. Restaurant in hotel made great hot chocolate and Bavarian cream desert. Reserve the airport shuttle in advance, no need for taxi.

Plussat: Relatively close to airport, and provided free shuttle, both of which make up for the very, very basic facilities.

Plussat: Nice hotel, very clean, and close to the airport. Good value.

Miinukset: I didn't get a wake up call and missed the first shuttle to the airport. Fortunately, I made the second one and made my flight. Limited lunch menu - spaghetti bolognesa.

Plussat: Quiet and relaxing

Miinukset: Hard to find the Free shuttle. Had to ask at the Airport Help desk, then it was easy and convenient .

Plussat: nice, good size and clean room

Miinukset: did not offer free parking for customers

Plussat: I would like to mentioned about hotel staff. The young blood in hotel were the best to serve me during my stay at holiday in Ratingen.

Miinukset: The charges were too high, for one night 350EURO compared to other international hotel services was like the hotel cheated with me on hotel booking.

Plussat: Perfect travel location: 10 mins from Airport, free shuttle, confortable rooms, perfect for an early flight & smoke free rooms.

Miinukset: Patio door could have been better sound proof. The door did not seem to have a very good seal.

Plussat: breakfast/ airport shuttle only not very clear where to obtain it. tried several times to contact hotel with no success

Miinukset: room was located at about a two block walk from reception-no elevatorairport noise, not well insulated and on a busy parking lot certainly only a basic three star rating at best

Miinukset: bathroom door need replacement

Plussat: Hyvää palvelua, maksuton kuljetus lentokentälle. Hyvää ruokaa pubissa!

Plussat: Hotellissa mukava sauna ja hyvä uima-allasosasto.

Plussat: close to airport and shuttle service

Miinukset:

Plussat: Henkilökunta puhuu hyvin englantia, shuttle bus kuljetus hotelliin ja takaisin lentokentältä ilmainen.

Plussat: Siisti, tilava huone. Siisti hotelli kauttaaltaan.

Plussat: Close to airport, good for late arrival and free transfer bus. Handy for exhibition and conference centre.

Miinukset: Breakfast seemed a tad expensive, but consisted of a wide range of good quality food.

Plussat: i didn't stay that much i went there to sleep, The hotel was nice and clean, The staff were so helpful.

Miinukset: no.

Plussat: quiet

Miinukset: transporation problem - epensive shutle services compare to similar hotel - low quality heat system

Plussat: Very good food at the restaurant and nice service - the waitress was polite and friendly even if restaurant was full.

Miinukset: The room was really smelly. Difficult to sleep, I had horrible headache after the night in that 'no smoking' room

Plussat: hotels staff friendly. breakfast was good, though expensive for what it was. Location exactly what I needed, functional, and room reasonable value

Plussat: Rauhallinen hotelli lähellä lentokenttää, runsas ja hyvä aamiainen.

Miinukset: Vähän parkkipaikkoja hotellin vieressä, mutta runsaasti vähän kauempana.

Plussat: Good and firm beds, easy to park outside, good restaurant, good location with car to work in Düsseldorf and Essen areas

Miinukset: small rooms, no Düsseldorf city map at the reception

Miinukset: break fast is paid for and not as expected, the Airport shuttle was to be paid by the visitor. the distance from the Messe exhibition is not accurate as in the booking.com website.

Plussat: Nice atmosphere, good rooms and very nice selection of breakfast

Miinukset: There was no free internet in the room. I think the hotel should have free wireless internet in the rooms.

Plussat: tea/coffee and kettle available in the room

Miinukset: no air conditioning; expensive breakfast (Mc Donalds across the street is an option);

Plussat:

Miinukset: bedding was made up for a single...one pillow etc...although I had booked a double

Plussat: shuttle to interpack was cheap

Miinukset: Taxi to town was expensive - suggest shuttle

Miinukset: The location is suitable for budget traveller who is looking only for an overnight bed and who happens to be well fed before arriving

Plussat: Great room exclante staff

Miinukset: 250Euro is too much even in Medica time!!!

Miinukset: There wasn't parking place.

Plussat: The bedroom was large and comfortable.

Miinukset: The price of the breakfast was too high.

Plussat: It had a friendly atmosphere. It had a good location regarding the Düsseldorf airport and Messe Convention Center. It was out from the mess of Düsseldorf and its traffic. On the other hand, it was very pleasantly located to train station, airport, Messe and the downtown. I learned that it has recently changed hands. It is in the process of a decent renovation. With some guidance, I am sure it would be a boutique hotel. The breakfast hall, the service and the workers were very kind, professional and friendly. I did enjoy staying at that hotel, although the price during this time of the year was quite high.

Miinukset: Not much to say. I would love to stay again next year. If some artisan applications could take place, I would love it more.

Plussat: friendly and extremely helpful staff. cleanliness was superb.

Miinukset: the lift was a bit scary but used the steps easily.

Plussat: Nice large rooms, spacious bathroom, great breakfast buffet, very friendly staff

Miinukset: Room and Bathroom very cold, despite keeping central heating on full power Reception no manned when I checked in. Instead key had to be retrieved from secured key locker

Plussat: Spacious clean room, very good bed.

Miinukset: Digibox is not as nice as a real person, but we did arrive late in the evening

Plussat: The Hotel was very central to Ratingen and all the points of interest were within walking distance. Also, there was secure parking behind the Hotel.

Miinukset:

Plussat: Everything is new, very confortable, kind staff

Miinukset: Internet is not free of charge and one hour is 8 € !!

Plussat: correct and normal hotel, no negative points,

Plussat: great location to airport and business district, garage space, restaurant with nice / interesting menu

Plussat: Good staff

Plussat: The food was especially good. Most of the staff were very helpful.

Miinukset: I did not like paying 338 euros per night because of some lame excuse that there was an event in Dusseldorf. This I will not tolerate again. When I found out that rack rate is 118 for deluxe, I was not at all pleased.

Plussat: Early Check In was possible, room and bathroom very clean.

Miinukset: Very expensive Breakfast buffet (16 euro) but of good quality

Plussat: Spa and the cleaning

Miinukset:

Plussat: It is very near Main Trainstation (Ratingen Ost), very friendly staff, good sauna.

Miinukset:

Plussat: Calm, efficient atmosphere

Miinukset: Not the best breakfast buffet we've ever had - terrible Not the best breakfast buffet we've ever had - scrambled eggs were awful with a burnt taste

Plussat: Convenience and ease of use.

Miinukset: Could not get a decent cuppa tea and all but 2 tv channels were in German or 'Dubbed' in German, the remaining 2 were 24hr news channels...not much for the single, business traveller to do or watch!

Plussat: Definitly has to be the breakfast. Outstanding is the only word to describe it. Staff was excellent even though we were a bilingual couple.

Plussat: Relaxed atmosphere, clean, friendly staff, free shuttle bus to location of work

Miinukset: If using shared breakfast tables they need to be cleared quicker than they are

Plussat: Breakfast was very good.

Miinukset: Room could be slightly bigger.

Plussat: the breakfast was brilliant at such a low price. the staff was very friendly.

Miinukset: rooms are close to the street.

Plussat: Convenient for my needs. Large room. Very clean. Friendly. Free parking.

Miinukset: Breakfast was very expensive, so I did not take it.

Plussat:

Miinukset: Slept in a smoker's room. While all of Europe has a ban on smoking all over the place (Workplace, bars, restaurants, rental cars, etc) Still hotels allow to smoe in rooms????????? I thought hotels rooms are just for sleeping. Is there really a need for someone to smoke. You go to bed, you wake up, take a shower and leave. Is it really needed?

Plussat: Helpfulness of staff.

Miinukset:

Plussat: It was very close to the Sporthalle Arena which was under 10 minute walk. Under 10 minute walk to the tram, that took you into Dusseldorf, great deal for taking train into city. 3 person for under 15 euros or 5 person for under 15 euros The old part of the city was also under a 10 minute walk. Perfectly located. A very quiet hotel and would recommend it to anyone

Miinukset: The staff was extremely friendly, professional and accommodating. We were a large group of 30 people! Team Canada Women's National Ball HockeyTeam. The breakfast buffet was awesome. Lots to choose from and even some North American food.. ie.. eggs, bacon, sausage and a toaster!

Plussat: 3 hengen hotellihuone oli iso ja siisti. Aamupala oli hyvä ja henkilökunta mukavaa. Hotellin sijainti on rauhallinen.

Miinukset: Peseytyminen ja suihkussa käynti oli hiukan haasteellista, koska lämmintä vettä tuli vain hetken aikaa.

Plussat: management,breakfast,cleaning

Plussat: Hospitality was excellent. Close to Ratingen Ost Bus and Train station. Free wireless internet.

Miinukset: The room I stayed in was too close to the Reception. Would have been ok if the room was sound proofed. Strong smell in room.

Plussat: Sijainti

Plussat: Courteous, helpful and willing management and staff. Room clean, well decorated and of good size. Good breakfast.

Plussat: Excellent, friendly service

Plussat: Staff very friendly & helpful. Very modern & spacious room. Beautifully decorated & furnished Breakfast room with excellent choice & quality of food. Wish they were all like this !!!

Miinukset: Absolutely nothing !!!

Plussat: Good location close to highways and town centre. shopping area and restaurants are nearby.

Miinukset: Weak staff Not speak English Room of low class was provided and no explanations given why

Plussat: It is a nice, country hotel, but closed to Dusseldorf, with very pretty center and main street , on another hand it is closed to the airport what is very convenience for the travelers.The staff is kind and pleasant.

Plussat: That it is like home.

Plussat: Clean room, good breakfast.

Miinukset: The staff didn't speak English. At arrival the receptionist didn't care to tell us all the necessary things (e.g. strange two key system). Parking area was hard to find and there were only seven places. While we were eating breakfast someone (with the key because we had locked the door) had entered the room and left the door wide open although our things (including laptop) were in the room and clearly seen from the corridor.

Plussat: The center is few minutes from hotel, good location,very secure, room big and every day they changed towels and cleaned room, quite. Staff very friendly and helpful.

Miinukset: The pillows and blankets are fill with feathers.For breakfast fruits were not fresh.

Plussat: The location and parking were great in regards to the town of Ratigen, a lovely little town with great shopping and restaurants. Just across the street from the hotel, there was a direct tram into Dusseldorf which was very convenient.

Miinukset:

Plussat: Modern rooms with comfortable beds, good selection of tv programmes, good continental breakfast

Miinukset: Hotel locked down 24/7. Guests have to exchange their room key for the front door key or vice versa every time they come and go. No coocked breakfast. Minibar not replenished and there's no one there who you could ask.

Plussat: Location is very nice for a walk, plenty of bars and restaurants near by. Neat and clean with nice personnel.

Miinukset: It's a bit far from Dusseldorf. The hotel is very simple with not that many services.

Plussat: During our stay we liked the very warm atmosphere and the really kind and helpful staff. We also liked very much that the surrounding are of the hotel is very alive and beautiful, the centre and especially the busstation are within several minutes walking.

Miinukset: N/A

Miinukset: Having paid an extortionate amount because of an exhibition in Dusseldorf, the hotel was a disappointment. The facilities are old and tired, the shower was either scalding hot or cold, the TV satellite receiver kepy going off, the breakfast was basic and the presence of the owner thoughout the breakfast slightly offputting. There was also a charge for the internet - albeit not much. In its favour, it was clean and they tried hard but not a place I would choose to stay if I'd had the choice.

Plussat: nothing

Miinukset: This is a much overpriced and below standard hotel

Plussat: the quietness of the area

Plussat: It is located closely to the Town Village, and quite close to Business Park. Walking distance anywhere you'd like to go.

Plussat: This is a great short time Hotel with friendly service.

Plussat: It was okay

Miinukset: We couldn't use the Internet, becouse our laptops couldn't connect to the hotel's wlan network

Plussat: Very good attitude to the client.

Miinukset:

Plussat: Location

Miinukset: I've stayed at this hotel for over 10 years. Every year the cleaning staff is getting worse and worse.

Plussat: I appriciated a lot how comfortable re the rooms ..

Miinukset: The breakfast is too expencive.. 18 euro is foolish.. Anyway

Plussat: The view from the room was pretty nice - glass on two sides of the room looking over the city. I had asked for a nice view when booking so this was great.

Plussat: Siisti, asiallinen ja U-Bahn pysäkki vain noin 100m päässä. U-Bahnalla matkustaminen Düsselidorffissa vaivatonta ja helppoa sekä edullista.

Miinukset: Hotellin ulkoasu ja tyyli hiukan "striilimäinen" ja vastaanoton työntekijät hiukan ylimielisiä. Hotellin ravintolassa ihmeellistä kyllä sai vain seisovan pöydän antimia - melko mautonta.

Miinukset: I don't like size of bed is too small.

Plussat: breakfast staff. very nice.

Miinukset: reception staff. very rude.

Plussat: Location, Room Service, Quiet

Miinukset: The room was a tad to small and definitely lacked completely in charm

Plussat: Täydellinen aamiaspöytä, sijanti erinnomainen metropysäkin vieressä sekä kävelymatkan päästä keskusrautatienasemalle.

Miinukset: huono kuntosali.

Plussat: Friendly staff, very accomodating to the non-german speaker

Miinukset: not really

Plussat: Kolme hissiä olemassa. Aamuruuhkassa käytössä oli yksi, joka ei toiminut sekään. Viidennestä kerroksesta kävelin laukkujen kanssa alas. Oli todella surkea aika korjata hissejä. Olin todella pettynyt!!!!

Miinukset: Korjatkoon hissit päivällä!!!!!!!!!!!

Plussat:

Miinukset: It does not have the Spanish International TV Channel. And it is a Spanish hotel!!!!

Plussat: excellent breakfast buffet, very clean rooms

Miinukset:

Plussat: It was clean, convenient and efficient

Miinukset:

Plussat: Loved the location. My son loves sushi and this street was sushi heaven. The hotel room was also very comfortable. The breakfast was great.

Miinukset: When I got there they informed me that there would be an up charge because the room they had for me did not accommodate the number of people on my reservation. Am still trying to figure out if I paid twice for the room There is also no concierge and the staff is not overly friendly. However, they are very competent and pointed us in the right direction to get the information we needed.

Plussat: Clean room, free upgrade room, discount price for the breakfast.

Miinukset: Wish they could give me a discounted parking fee. The shower is weak a little bit.

Plussat: Nice rooms and the hotel itself - quality material, not worn out. Really good. We did not try the restaurants in the hotel but they seem serve gourmet food. Public parking is very convenient just underneath the hotel (24eur per day). Hotel is about 7 minutes stroll from the shopping area.

Miinukset: Internet is very expensive - come on, this is 21st. century, internet should be included in room price, just like hot water is! The Spa of the hotel is rather small and we found it to be on the coldish side - but anyway, especially in a day time, the view from the top of the building is nice. Also the elavators - I don't understand why hotel building designers always hide stairs - not all hotel guests are not physically fit to walk up/down the stairs, and waiting long time for the elevator in peak times just to go a few floors really makes no sense.

Plussat: Very clean room and quick response of staff

Plussat: The hotel was ideally located. 5 minutes to the shops on one side and 5 minutes to the train station on the other side. It was extremely clean, warm and very nicely decorated. Would recommend for short stop stays

Miinukset: The breakfast is a pricey for what it is.

Miinukset: The staffs at front desk were not sufficient for the guests in the morning and the night.

Plussat: This hotel situated near the shopping area.

Miinukset: The hotel is very old and we had only 1x shampoo and 1x soap in the bathroom. Is this ***** Hotel ?

Plussat: sijainti lähellä rautatie-asemaa aasialaiskorttelissa ja kävelymatkan päässä vanhasta kaupungista. Hiljainen, mutta kulahtaneen oloinen huone.

Miinukset: Huone oli siisti, mutta pinnat kaipaa uutta maalia.

Plussat: Aika hyvä sijainti = vanha kaupunki kävelymatkan päässä, hyvä palvelu, erinomainen aamiainen, aikapulan takia kylpyläosuus jäi kokematta

Plussat: Hyvä palvelu ja sijainti. Rauhallinen hotelli jossa hyvä palvelu ja eriomaiset tilat ja fasiliteetit. SPA oli erittäin hyvä ja "luxusta". Henkilökunta oli hyvin palvelualtista.

Miinukset: ei

Plussat: Spa oli todella hyvä. Vietimme 3 vuotiaan tyttäreni kanssa siellä monta tuntia.

Miinukset: Emme saaneet huonetta vielä 15.30 vaikka check-in oli 14.00. Lopulta tarjosivat "suitea" 45 euron lisähintaan per yö. Otin sen, mutta kyseessä ei ollut suite vaan heidän executive room, joka mielestäni oli normaali 5 tähden hotellin huone. Näin myös ystäväni huoneen, joka normaali huone ja se ei mielestäni vastannut 5 tähden tasoa. Se oli kulunut ja vanhan näköinen. Lisäksi huoneessani minibaaria ei täytetty, likaiset lasit kyllä vietiin pois mutta puhtaita ei tuotu tilalle. Muissa huoneissa oli kylpytakki, mutta minun huoneessani ei.

Plussat: sijainti

Miinukset: yhtenä päivänä siivous olis vasta 17.00 jälkeen! Minibaari oli kyllä ehditty täyttää ennen, mutta siivous jätetty iltaan. Näillä hinnoilla pitäisi tapahtua aamupäivällä. Yhtenä päivänä oli kyllä siivottu, mutta huonosti koska kaukosäädin oli jäänyt sängyn alle. Kertoo jotakin siivouksen tasosta. Kallis aamupala, ei kovin hyvää vastinetta rahoille.

Plussat: clean hotel

Miinukset: no enough restorant & iron not available in the room !

Plussat: Location

Miinukset:

Plussat: location, near airport terminal

Miinukset: altough short, but very cold walk to and from terminal

Plussat: the profissional atendance

Plussat: Excellent clean room, excellent beverage and diner facilities

Miinukset: None

Plussat: Nothing

Miinukset: Far too overpriced at conference season. Feel being ripped off.

Plussat: Very well located hotel with direct access to the Airport Terminal

Plussat: Huone oli kerrassaan erinomainen, siisteys huipuuluokkaa. Huone oli 6. kerroksessa, johon ei kuulunut minkäänlaisia ääniä. Ovet ja ikkunat erinomaisesti äänieristettyjä.

Miinukset: Respassa saapuessamme oli vuorossa henkilö, joka aliarvoi vieraita.

Plussat: spa, sänky<3 ja kylpyhuone ja hiljaisuus

Miinukset: Ei

Plussat: The staff was extremely friendly and helpful. Great services available. Was so easy to just walk over to the airport and catch the train into the city centre. Rooms were excellent and I couldn't believe how quiet it was with the proximity to the airport. I would recommend this hotel to everyone. Great value for the price!

Miinukset:

Plussat: Hotellihuone oli todella hiljainen huolimatta lentokentän välittömästä läheisyydestä. Dusseldorfin keskustaan pääsi kätevästi julkisilla kulkuvälineillä, ja auton pystyi jättämään hotellin parkkihalliin.

Plussat: Rooms were very comfortable and fine.

Miinukset: I would like if the breakfast is including the room price.

Plussat: Erittäin hyvällä paikalla, hyvät ravintolapalvelut. Huoneet modernit ja viihtyisät. Ei lentomelua.

Miinukset: Suihkusta ei tullut lämmintä vettä toisena aamuna.

Plussat: cleanliness

Miinukset:

Plussat: 1. Excellent breakfast. 2. Clean rooms 3. Friendly and helpful staff 4. All taxi drivers know this hotel.

Miinukset: Nothing worth mentioning. Everything was fine.

Plussat: Location, food.

Miinukset: Price is 4-7 times higher during Medica Fair, compared to normal days. Surcharge for breakfast, surcharge for internet, no place to hang clothing during shower, long dark corridors, poor room light. Waiting fare too long for a buffet lunch.

Plussat: The friendly and helpful staff. The location to both the airport and the exhibition center was superb. Nice restaurant and bar.

Miinukset: The fact that I had to pay for an extra night even though I gave notice more than 24 hours ahead of time that I had to push my stay by one day. I ended up staying for three nights as originally planned but different dates, yet I had to pay for four nights.

Plussat: Great location 100meters away from the derendorf s station which made it very easy to move wherever I wanted to go. Wired internet was excellent.

Miinukset: There were stingy about shampoo even after the little bottle was finished. Price was very high during the K-Show but everything is high priced during the K-Show. The internet should have been included in the price. I do not understand why hotels charge extra for internet in 2010

Plussat: Good comfort and very nice staff

Plussat: Erittäin hyvä sänky, korkealaatuiset untuvatäkit ja tyynyt. Minibaarin veloitukseton käyttö seuraavaan täyttöön asti, meidän tapauksessamme koko matkan ajan (pe-ma). Sauna osasto siisti ja moderni. Saunaostatolle tilattavissa hieroja. Henkilökunta laittoi saunan päälle pyynnöstämme jo sunnuntaiaamuna, jolloin saimme olla siellä omassa rauhassa. Henkilökunta oli muutenkin erittäin ystävällistä ja avuliasta. Huoneet siivottiin nopeasti monesti jo aamiaisen aikana. Aamiainen oli riittävän monipuolinen ja hyvin esillepantu. Hyvä yhteys keskustaan n 10min

Miinukset: Hotellikäytävien matto vanhanaikainen ja tunkkainen, ei ole suhteessa huoneiden ilmeeseen. Hotellissa pieni kuntosali, jossa kaksi laitetta viidestä eivät toimineet. Lisäämällä varustuksiin vapaapainot esim 2-10kg monipuolistuisi sali huomattavasti

Plussat: Siisteys yllätti positiivisesti.

Miinukset: Ei

Plussat: The hotel bar and food were excellent

Miinukset: N/A

Plussat: the comfort and the excellent breakfast!!!!!!

Miinukset: when people travel with a lot of luggage/ need something to transport them.

Plussat: Good breakfast

Miinukset:

Plussat: Near the train station

Miinukset:

Plussat: The breakfast is just mervellous! Good location and connections.

Miinukset:

Plussat: sleep, drink, shower, breakfast.

Miinukset: Nothing.

Plussat: Although small, it was perfect for me and my family for visiting the Christmas Markets. Room was perfect for what we needed - just a place to crash overnight and be safe and warm.

Miinukset: Wifi didn't work in the room; but did work in the reception.

Plussat: Location, price, staff.

Plussat: Location, price, clear, bathroom

Miinukset: Cost for paying by creditcard! There isn't anybody on reception for about 20 minutes when we arrived.

Plussat: Great breakfast (costs 4 euro). Good location (right between Central station and Konigsalee). Cheap, great for young travelers. Feels like student's dorm.

Miinukset: Noisy occupants. On some floors there were problems with WiFi Internet connection (for 5 euro a day).

Plussat: Siistit hyvät huoneet, parisänky ja kerrossänky. Hyvä sijainti julkisen liikenteen lähellä.

Miinukset: Nimi antaa ymmärtää että sijainti on päärautatieaseman lähellä. Matkaa on kuitenkin 15 min kävellen (kolmisen pysäkkiä ratikalla). Hiukkasen olin pettynyt, vaikka matka ei mahdoton olekaan vaikka rinkka selässä kävellä.

Plussat: Hotellissa hinta ja laatu kohtasivat. Suosittelen tätä muillekin lapsiperheille, meillä mukana 11 ja 13 vuotiaat. Edullinen ja hyvä aamiainen. Vastaanotosta löytyvät pelit olivat mukava lisä.

Miinukset: Kadulta tuleva meteli hieman häiritsi.

Plussat: Hotellissa oli erinomainen hinta-laatu-suhde sekä sijainti Düsseldorfin sydämessä. Henkilökunta oli ystävällistä ja avuliasta.

Plussat: Sijainti oli hyvä samoin aamiainen. Reseptionin henkilöstö oli palvelualtista, joskin hieman hidasta.

Miinukset: Huonetta ei siivottu käytännössä lainkaan 4 vuorokauden aikana, ellei roskakorin tyhjennystä lasketa mukaan. Siivoojat töykeitä, eivät edes tervehtineet.

Plussat: Cleaness, good education of the staff, good room

Miinukset: I think it is abusive to pay for internet and for breakfast. The hotel has too many noises. If you want to sleep early it is praticaly impossible, because ou hear everybody everywhere.

Plussat: Tilava aula. Lisäksi aamupala oli kohtuuhintainen

Miinukset: Käytävien matot haisivat oudolle.

Plussat: Correct and clean room/bathroom, central location.

Miinukset: Expensive and not really functionnal internet connection(didn't work in my room), staff wasn't always helpful or even nice...

Plussat: The hotel is overall OK, nice breakfast and lobby

Miinukset: Small room, elevator with room key is annoying, expensive parking and location does not feel good, will not come back

Plussat: This hotel was excellent from the staff, the service, to the quality of the room down to the sandwich that we had very late at nite. Nothing was too much trouble, they exceeded themselves and our expectation. Would definately stay again and recommend this to everyone.

Miinukset: There was nothing that we didnt like

Plussat: nice as all hotels of the chain

Miinukset: not close to centre and area around is somewhat inhabitant

Plussat: Location, Liberty, Facilities.

Plussat: Good service, punctuality, clean rooms, acceptable dish.

Miinukset: Very expensive internet. I could accept if it were an under developed country but unbelievable for Europe, Germany in particular.

Plussat: Perfect business-hotel. Highly recommended.

Plussat: Henkilökunta osoitti osaavansa työnsä erittäin hyvin - joka paikassa. Ystävällisyys ja kohteliaisuus oli käsin kosketeltavissa.

Miinukset: Baari oli mennyt kiinni jo alkuillasta klo 22.00 - tämä oli Pääsiäis maanantai, mutta kuitenkin.

Plussat: HELPPO SISÄÄN CHEKKAUS

Plussat:

Miinukset: The wireless LAN was not included in the price. The breakfast was not impressive at all, not many items to select between and the food didn't taste all that good.

Plussat: Staff were very friendly and cooperative

Miinukset: on one occasion only, a number of people were 'stuck in the lift'. despite each person swiping their cards in turn it refused to move for some minutes. This was a little worrying for my father, who is 90.

Plussat: comfort

Miinukset: Credit cards Pre-authorization: Amounts blocked on the card were too high

Plussat: very poor

Miinukset: very poor wellcoming,they gave it to me wrong key and I tried to open another room which is unbleivable and they gave wrong room then what they confrimed to us.

Plussat: Everything, it is a top class hotel.

Miinukset: A courtesy bus to airport/fairground would be helpful.