Red Deer hotellia

Plussat: Friendly staff, clean room, room service meal was amazing.

Miinukset: Nothing, it was a great stay.

Plussat: I had a Knights of Columbus meeting 2 nights before, there so the additional stay was very good because I also had a meeting in Red Deer Sunday afternoon.

Miinukset: Employes are courteous.

Plussat: Room and breakfast.

Miinukset: We were given the wrong room upon checking in We were told the hotel was sold out. We booked a king and got a queen. I think they gave our room away just before we got there. I made the booking around 530 and we arrived around 6. Not very helpful. I guess confirmation numbers don’t really mean your confirmed by what you paid for

Plussat: Staff was great had to pay extra as wanted a 2nd night was moved and paid more than I did on line. Staff on floorand front desk was ecxellent.Food room servuce was not good had to go to get hp sauce and wait

Plussat: Clean, quiet, large room. It was the best I have stayed in for some time. Reasonable price also

Plussat: The room size was fantastic. Very spacious.

Plussat:  

Miinukset:  

Plussat: Clean room, friendly staff, great food.

Miinukset: Nothing, great experience.

Plussat: Incredibly clean. Loved the choice of soft or firm and the notation of such on the pillowcase!

Plussat: You will not regret staying here. The most amazingly comfortable beds, the rooms are spacious and the showers are Amazing, so big. Staff is always friendly, the breakfasts are super good with lots of choices. Have stayed three separate times and will always go back. The building is also conveniently located on gasoline alley with lots of resteraunts and a quick 10 minutes to shopping malls.

Plussat: Everything. Clean rooms, nice breakfast. Pool was nice and warm.

Miinukset: Staff did not tell us about their loyalty program. This is our 5th stay there.

Plussat: room was clean bed was comfortable breakfast was great!

Plussat: The Hampton was very clean and the staff was extremely friendly and helpful. Everything was very nice about it. The breakfasts were excellent. We have been there before and we will be back

Plussat: Comfy bed, very clean, great breakfast

Miinukset: Nothing

Plussat: Rooms where lovely. Staff and facilities where exceptional

Miinukset: Swimming pool smelt rotten ! Very unsafe pool tiles husband bashed his knee off the bottom and became badly infected!!!! Breakfast variety was just ok didn't really cater for small kids and had one of the breakfast staff keep coming around trying to take plates etc two mins after everyone had just sat down , felt very uncomfortable:/

Plussat: Very great service. Clean & friendly. Rooms are perfect. Continental breakfast is one of the best I've ever had.

Miinukset: Bed was a lil too firm

Plussat: Wow! Hands down best ever in all categories. Great location, fabulous breakfast, roomy and beautiful furnishings. We stayed at the king suite and experience ultra comfort. When we entered, there was a large platter of several yummy cookies and a bowl of apples. Coffee is available at the front as well. Staff are friendly and helpful. Our room was sooo comfy, very large and beautifully furnished. Coffee bar and sink as we entered with a nice selection of coffee and teas. Loved everything and it was a pleasure to stay here. The breakfast was the best ever......waffles...plain or blueberry flavoured...selection of syrups, berries...blueberry, strawberry and blackberry, whipping cream, toast, bagels, muffins, loaves nicely prepared omelette, sausages and ham, hot and cold cereals, fresh fruits, banana and mango juice ,coffee bar.....etc etc...there is more...you get the idea We will definitely return

Miinukset: There are no negatives

Plussat: I dont like them.. i booked for the king accessible suite.. but ended up the staff gave us the standard king. And they insisted that thats the room we book and they cannot do about it ..so annoying! We will never go back to them.

Miinukset: The staff is not really accomodating when we have problem raise!so disappointing.

Plussat: Service not good rooms good poor management period

Miinukset: The fact they fraded me 150 bucks cash and a deposit and double charged my credit card and

Plussat: The staff were exceptional, both at the front desk when they had resolve the issue that booking.com had not passed on my reservation to Hampton Inns. The staff that look after the complimentary breakfast were really pleasant, friendly and exceedingly helpful, even when not asked.

Miinukset: The hotel needs outside plug ins for the very cold nights in the winter when cars need to be plug in, so they will start in the morning

Plussat: Rooms clean food amazing

Miinukset: They over charged me and now I have to go through a process and wait up to 15 days to get my money back even though I had brought it up to the staff at checkout.

Plussat: Nice new hotel, well appointed rooms and very clean.

Miinukset: Check in was slow, our TV didn’t work, our room keys didn’t work and the queen bed are only double beds

Plussat: The quiet was wonderful. The people were very friendly.

Plussat: Lovely hotel!! Big rooms with spacious washroom. Furnished beautifully. Will stay here again.

Plussat: The decor was lovely and the practical set up of the room was unlike any I’ve encountered before. Extra attention was given to every detail from having a full length lounger in place of a chair, built in cell phone ports, a long bench for suitcases, modern privacy shade in addition to black out blind as well as a kettle, and the usual coffee maker, fridge and microwave. The lobby was lovely and the breakfast was great.

Miinukset: I joked over breakfast that the only complaint I had was that the butter was too hard to spread on the toast.

Plussat: Extremely clean and very cozy rooms

Plussat: Great customer service

Miinukset: The bath tub need a upgrade

Plussat: Budget hotel but it served my needs, it was clean, nice staff and in a good location. No coffee or amenities in the room.

Plussat: Very clean

Plussat: Convenient location

Miinukset: King bed didn’t have king pillows

Plussat: Excellent price. Clean room. Friendly staff. Good breakfast.

Miinukset: No

Plussat: Staff were very nice and it had awesome breakfast included. The grandkids enjoyed the pool very much.

Miinukset: Can’t say there was anything I didn’t like.

Plussat: Everything was great including staff, room, and breakfast. Kids loved the pool with slide! Temperature was a bit on the cool side, but I guess that's how most like it in July.

Miinukset: Nothing bad to say. Currently renovating so my husband was a bit concerned. But honestly, was being renovated very discreetly; it wasn't a bother one bit.

Plussat: The standard room was large and modern

Miinukset: No it was excellent

Plussat: Sleeping

Miinukset: The whole atay basically

Plussat: Tha friendliness of the staff

Miinukset: My bar fridge was empty haha it was alround real good

Plussat: Kids loved the pool and water slide ( 2y/o and 4 y/o). Nice variety for breakfast. Room was very nice and roomy. No tub for baths but shower is big and bright. L shaped couch was perfect for keeping the kids separated for bed time.

Miinukset: Needs more parking. 2 teams were staying there at the same time as us. Only 1/2 parking lot was available due to construction.

Plussat: The lemon water at the front desk was a really nice touch. Nice to see the mini fridge in every room. New property, extremely clean!

Miinukset: Limited amenities nearby, so bring your snacks, etc. There is a Tim Hortons very close by if you need your coffee fix.

Plussat: Nice place , next time I can take my family there

Miinukset: Breakfast option was very limited It would be best if they can refresh buffet constantly before food gets dry

Plussat: The complimentary breakfast was good

Miinukset: no, we got what we paid for, nothing fancy. It could have been cleaner though

Plussat: modern and clean

Miinukset: lighting in bathroom was poor

Plussat: The pool was great! I like the temperature of the pool!

Miinukset: I would have liked fruit available for breakfast, but otherwise it was good.

Plussat: Staff need to be friendlier.

Plussat: Comfortable, clean and convenient location.

Miinukset: I got food poisoning while traveling. It wasn't the place; I just was sick.

Plussat: Location

Miinukset: Couldn't get a late check out.... other then that it was a great spot!

Plussat: Super clean, all over. Pool area is well maintained and is excellent for kids. Decent breakfast.

Plussat: Friendly helpful staff ... quiet, clean fun places e for the children

Miinukset: I would prefer the breakfast be on an hour later during week hour

Plussat: Was good location for what we needed!

Miinukset: Checked in and the room we were assigned had people in it! Our door key opened room to someone in it! Was very awkward and embarrassing! Not very good for the front desk personnel!!

Plussat: Staff at the hotel were very friendly. Pool was a great for the kids. And they had a great breakfast in the morning.

Miinukset: Nothing

Plussat: Breakfast

Miinukset: Nothing

Plussat: Clean, courteous staff, good breakfast

Miinukset: Rooms were a little more than neighbouring hotels. Only booked there so my daughter could stay with her friend.

Miinukset: Key fob would not work properly so had to keep getting keys scanned

Plussat: I loved the jacuzzi room we stayed in.

Miinukset: The people above us were up all night running the jacuzzi well into the morning and stomping around until after 4am

Plussat: The value is very good. The pool area is small but clean, the breakfast has a really good selection and changes a bit each day.

Miinukset: Not the hotel's fault but really noisy neighbour was fighting in hallway for a long time before we heard what I assume was desk clerk telling them to be quiet or she would call the police. Didn't get a good nights rest as this was well after 1:00 a.m.

Plussat: The staff were so friendly. Easy to find, clean, friendly, good breakfast. Great affordable price

Plussat: Clean and comfort breakfast and staff

Miinukset: No

Plussat: Awful location, there were homeless people in the lobby

Miinukset: The front desk staff did not know how to do her job.

Plussat: Beds in room and climate control was great

Miinukset: More seating in the pool area

Plussat: Hot breakfast was really good , coffee was great . Very quiet . Pool facilities were nice .

Plussat: Close to mall and restaurants

Miinukset: Not much sound barrier from the hallways

Miinukset: Could not accsess wifi

Plussat: Nothing

Miinukset: This hotel is older than the pictures let you believe and the walls are very thin. Due to the construction, you can hear everything the other patrons are doing in the rooms besides yours. The patrons in room above me jumped, banged on ceiling/floor all week. Very unpleasant. Would not stay again. Do not recommend.

Plussat: Breakfast was great.

Miinukset: Very difficult to find the access to the hotel. I couldn't control the air conditioner temperature.

Plussat: Affordable. Great breakfast.

Miinukset: Slight odour in room.

Plussat: Awesome first time experience! Night manager at the front desk was wonderful. Staff assigned at breakfast was gracious. Will definitely stay here everytime we’re in Red Deer. Keep it up!!!

Miinukset: Nothing.

Plussat: Nice, clean hotel with good staff.

Plussat: The bed was awesome and security was close by

Miinukset: Spots in the room were dirty Kitchen was closed new years day for supper so had to go to a different hotel to eat

Plussat: The beds!!

Miinukset: I do not like the fact I have a $100 pending charge on my credit card when I paid for my room 2 months in advance!!

Plussat: gym,pool friendly staff

Plussat: Awesome the menu items were plentiful. Staff were really helpful. Have recommended whole facility to others.

Plussat: Everything about that place is excellent

Plussat: The room was clean and comfortable.

Miinukset: When my husband went in to see about getting a room he was told they only had a very expensive suite available. So I booked it online while sitting in my vehicle outside the hotel. Then we went back in. We were so tired after driving for 12 hours.

Plussat: Whirlpool in room was good pressure

Miinukset: Safetybrail or grip rail would be handy at entry to Whirlpool

Plussat: A lot of facilities. A gym, spa, restaurant, pool, lounge. Beds were pretty comfortable. Staff was friendly. Lots to keep you busy right at the hotel!

Miinukset: Food menu was a bit limited. Rooms a bit small and starting to get dated.

Plussat: Clean, comfy, staff good and the free breakfast was AMAZING, fresh fruit, real eggs just wow

Miinukset: The only very small detail was the hotel provided breakfast. Please provide a real coffee size mug for coffee. The tiny tea cup just does not cut it for the majority of coffee drinkers out there.

Plussat: Everything was great and we received excellent service from Staff who checked us in and provided assistance with an issue we had in our initial room. Outstanding employee!

Plussat: Location- close proximity to shopping, RDC College & restaurants/food outlets. Good facilities, restaurant and bar along with spa and pool- car parking & wifi included.

Miinukset: Would prefer breakfast to be included in price.

Plussat: The facilities are very good

Miinukset: I was expecting buffet

Plussat: i did not have the breakfast the location was within close distance of the conference I was attending

Miinukset: buffet was great wish it was available more!

Plussat: The beds and pillows were sooo soft! Seriously though. Whose your supplier?

Miinukset: The elevators made me nauseous. Other than that there wasn’t anything I didn’t like

Plussat: Rooms were clean and well appointed. Food in the Ounce was good and staff were always pleasant. Would not hesitate to stay here again

Miinukset: No automatic door entrance which was a tad cumbersome with luggage.

Plussat: Spacious rooms, comfy beds and quiet when inside the room. Restaurant downstairs had amazing prime rib dinner!

Miinukset: Biggest bed was a queen, would be nice to have a king.

Plussat: Room was nice and clean and big. Both restraunts had great food at good prices

Plussat: The at the front desk were incredible. The rooms were perfectly appointed.

Miinukset: I wouldn't change a thing.

Plussat: Not much!

Miinukset: The breakfast was poor quality over cooked eggs in a bath of water with overcooked sausages on the side. The cereal choice was poor although the yoghurt choice was good. The setting resembled something I might have expected in a Backpackers hostel rather than a Marriott.

Plussat: Everything was fabulous. We even got upgraded at no extra cost. We had booked a queen studio for business and got a 2 bedroom suite. The kitchen was fully stocked except there could have been a better coffee selection. However there was coffee downstairs. I will stay here again absolutely.

Plussat: Beautiful, clean rooms. Quiet location that was accessible to many things such as restaurants, coffee shops, grocery stores etc.

Miinukset: The people in the room above us were very noisy.

Plussat: I enjoyed the room - It was very nice, The bed very comfortable, the Linens smelled like Linen! Clean ! Nice Breakfast, Popular, so get there early to get a seat! Staff very accommodating, efficient, the Fella that greeted me on arrival, Raymond I believe, was very Kind , friendly! Helpful, Also- Local Artist paintings throughout Hotel- Beautiful paintings. Very luxurious hotel - I loved it- King Suite would be the Standard Room Comparison. No Compare! Top of line! Great Value

Plussat: Close to excellent park for walking and exercising myself and dog.

Plussat: Available 2 bedroom suites

Miinukset: Furniture felt and looked dirty

Plussat: Nice place. Great kitchen facilities. Clean, comfortable. Good for families. I would stay here again.

Miinukset: Beds were described as “queen size” but were actually doubles. :(

Plussat: Decent

Plussat: Quite friendly great hotel

Miinukset: It's was all good

Plussat: The spooky ghosts ☺

Miinukset: The spooky ghosts

Plussat: The staff were so friendly and accommodating

Plussat: The front desk staff was excellent! Made us feel very welcome! We were traveling with our puppy, they even gave us a welcome bag for the pup with snacks a ball to play with and some waste bags! A nice surprise! We were also given a snack bar and water!

Miinukset: No!

Miinukset: No... just... No. Not at all what was expected after reviewing the website. Decided not to stay and was told one night would be charged regardless. Although I paid for two nights no refund was ever given. Do not stay at this hotel

Plussat: The carpets were not very clean but we had paid and had to stay. The revue said that there was a casino there which was a draw for us. It only had VLt"s

Miinukset: except for staff it was a complete disaster. Free breakfast ended at 9 am

Plussat: I love how awesome the staff are here.

Plussat: decent room, good amenities,

Miinukset: deodorizer smells like old man's aftershave. Lobby, hallwall and room smells like aqua velva or old old spice. not nice.

Plussat: location was good met my needs

Miinukset: hotel is tired and needs a refresh. However the hotel is clean.

Plussat: The staf was absolutely incredible.

Plussat: Very friendly staff. Concern that we were comfortable and had everything we needed. Quiet.

Miinukset: Worn areas in our room especially the rolling chair and drapes. Paper cups.

Plussat: The owner was extremely accommodating. She explained everything very clearly and was generous with her time. The breakfast was wonderful, the owner made waffles for anyone that wanted one, on top of the regular complimentary breakfast spread. I would stay here again.

Miinukset: The room was cold upon entering, as the heater was shut off. The lamps were all unplugged as well. Upon booking I was expecting such an experience though.

Plussat: The breakfast was average, and the location was convenient for me.

Miinukset: No elevator to the second floor (have walking issues).

Plussat: Close to the rodeo grounds

Miinukset: Old key entry doors. Old style of motel.

Plussat: Home-like atmosphere Clean Room had everything I needed

Plussat: Lovely receptionist, good breakfast clean room and good value for our needs.

Miinukset: Nothing to dislike

Plussat: For this star level, the room and facilities excellent. Very well located for my needs close to the hospital. The staff warm, friendly and very helpful. Very clean and comfortable.

Plussat: Location, check in, reception staff, the room cleanliness, breakfast

Plussat: Worked well for the date we needed. Not busy

Miinukset: There was no housekeeping & hotel to clean room on Jan 1. I like my room cleaned & bed made up

Plussat: Price point was decent

Miinukset: Stained carpet in the room, flickering lighting on a master switch... nothing overly unsatisfactory.

Plussat: Clean bathrooms and good water pressure in shower. Staff is very friendly.

Miinukset: Can use more selection at breakfast- sausages maybe?

Plussat: Continental breakfast was good. However more options would have made it better. Also a second waffle maker because it was a line up every time.

Plussat: The staff was easily the best part! They were fantastic and so friendly!

Miinukset: The blankets! Everything was extremely static-ey, and the blankets provide little warmth. It was -30 outside, and we were freezing inside.

Plussat: Superb location. Amazing price. Clean and comfortable.

Plussat: Location.

Miinukset: Poor upkeep shower did not work right ,poor drainage in the bath tub .

Plussat: Friendly staff

Miinukset: Found blood on the pillow case and sheet of the first room was given a second room found blood on the sheet there also. I was travelling with 2 toddlers and decided to strip the bed and use our own blankets and noticed blood on the mattress

Plussat: Caring staffs, nice breakfast

Miinukset: Satisfactory.. computer malfunction at check in but didn't affect much

Plussat: Clean , neat , roomy , friendly staff with good parking and location

Miinukset: Nothing to complain about as far as hotel goes great hotel

Plussat: Room Coffee Bed

Miinukset: Cold hot tub Debit machine not working Slow front desk staff - Allison

Miinukset: This used to be our choice , they have gone downhill. Will be looking for a different favorite place.

Plussat: Room was clean, quiet, comfortable bed. Jacuzzi tub was a nice size. Didn’t Get woke up by noisy cleaning staff.

Miinukset: Couldn’t get the tv to work

Plussat: Nice clean rooms

Miinukset: Would have like to stay longer but was advised I wasnt allowed. With no explanation

Plussat: Staff was amazing

Miinukset: Needed more in the continental breakfast

Plussat: Leaving. Posting filth pictures. Advising others how disgusting it is.

Miinukset: Filth. Stink. Blood stained carpets. Bad housekeeping. Filthy bedding. Being put in a stinky smoking room when I do not. smoke. Refusing to move me to a clean nonsmoking room because of computer allocation system. Terrible maintenance. Fear of fungus and disease. Inability to get refund. Work and travel has put me in hotels at least 3000 times in my live. This is the filthiest misrepresentation and tip-off yet

Plussat: Good value for price of room

Miinukset: Wish the queen rooms would automatically come with four pillows instead of having to ask for additional one.

Plussat: Clean room,Fridge and Microwave, quiet, good price

Miinukset: Not heavy enough bedding for the season

Plussat: amazing value, bed great, staff wonderful, coffee wonderful in the morning, quiet

Miinukset: cant think of a thing

Plussat: The cost and location were very helpful for my trip needs. The staff was incredibly friendly and sweet.

Miinukset: Room could have been cleaner. Hairs stuck on the bathroom walls..

Plussat: The staff is always awesome and the rooms are very comfortable

Miinukset: this time around nothing, all was good Last time I stayed the outside was very dirty, lots of garbage (May 2019)

Plussat: Great stay for the price. Overall not much to complain about, other then the breakfast which was disappointing. Ended up going to timmies instead. But the room and bed were just fine :)

Miinukset: The Breakfast was disappointing.

Plussat: My dogs got to stay, no problem. They take a cash deposit with no complaints.

Miinukset: Didn’t have the snow shovelled or the lot plowed.!

Plussat: Of course, you get what you pay for! If you're looking for some cheap beds definetley recommend this hotel. Beds were comfy, rooms were clean and on the modern side, not grungy at all which is what I expected for the price. Breakfast is just some juice boxes, coffee, granola bars and muffins but it's there and ready to eat in the morning. There was a blonde lady on in the evening and she was so helpful and delightful. The other staff seemed nice too. Overall a really good experience, and I work at the top hotel in my town so I had some expectations :)

Plussat: The motel

Miinukset: Nothing to really say

Plussat: Conveniently located. Comfortable and very clean. The best night sleep on the road. The mattress was so comfortable that I am going to buy the same one for myself. First night free of pain in nearly 10 years. Wow. Love this place.

Plussat: Room size was perfect. Furniture was great for a multiple day stay. Staff were excellent, very helpful with great attitude.

Miinukset: We could not get our room until 3:30 (4:00 policy time) in the afternoon. It made it pressured to Change clothes and make a 4:00 appointment.

Plussat: The staff were extremely helpful and friendly, a down home feel. They have a free bar b que set up for yoursupper convenience, pool was great as was the hot tub, conveniently located. They have a 24 hour coffee set up in the lobby which was extremely convenient. Recommended stay for anyone.

Miinukset: The breakfast was good, just in high times in morning demand a little slow coming, but no biggie, just a point not a criticism

Plussat: Very friendly and accommodating staff. Hotel was very clean.

Miinukset: Nothing

Plussat: I come to Red Deer 3 times a year for business meetings. We usually stay elsewhere because this hotel is usually booked. However, at this trip there was a room available and I booked it. This hotel has a breakfast area that is very welcoming after a long drive and some of us can gather and have a short relaxing visit before we need to meet for our business meeting. The rooms were large and very well set up for me to sit and read or just relax and watch television. Beds were very comfortable and the staff were helpful. Only one thing marred my visit.

Miinukset: I love to swim. One of the reasons I booked this hotel was that I was looking forward to swimming a few laps in the morning. Whenever I stay anywhere with a pool I swim for an hour every morning. Unfortunately, this pool does not open till 9. Travelling for business, this does not give me any time since my meetings start at 8:30. At night the pool is usually full of children.....which is the way it should be. (; Could the management see fit to allow swimming from 6 am to 9 am as adult swim only? Thank you.

Plussat: Good location, quiet area, clean and big room, excellent breakfast

Plussat: Staff were excellent. Room was very clean, comfortable and great location.

Miinukset: Nothing.

Plussat: The pool and the location were great.

Miinukset: Breakfast was okay but the eggs and sausage were almost warm. The couch in our room was stained and ripped.