Ribeirão Preto hotellia

Miinukset: The mattress needs to updated

Plussat: The people that work at Hotel JP care about their customers! When I arrived after traveling from New York for 20 hours, there were two men working outside my room. The man ay the front desk told them to stop working so I could rest. The pool was amazing, thr breakfast was perfect, and the rooms were spacious, clean and comfortable. I've teaveled to Brazil many times, and other countries as well, as this is by far, the best hotel I have ever stayed at. I can't wait to go back!!!!

Plussat: Very beautiful place. Receptionists very attentive. Full breakfast. Everything perfect.

Plussat: Internet connection.

Miinukset: The breakfast is exactly the same as other hotels in the area.

Plussat: Staff was great. Room perfectly clean.

Plussat: Excellent atmosphere. Great location and super professional staff

Miinukset: Nothing

Plussat: Everything was perfect.

Miinukset: Breakfast

Plussat: This hotel provided a very good room and Facilities. All staff also speak English and the room is really good layout and large. Breakfast is totally Perfect especially if you love a deserts. It worth your money for sure.

Miinukset: Noise from Main road due to single glass

Plussat: Very clean. Staff was professional, helpful and friendly, and spoke perfect english. Breakfast was good.

Miinukset: Very simple accommodation in relation to price. From floor 20 could hear elevator engines all through the night. Had to pay extra to use the in house parking. In my opinion it is pretentious and under-delivering place. Wouldn't stay there if I had the choice.

Plussat: The staff is very friendly and breakfast was good and had space for children. Room service was good too. Size and cleanliness of bedrooms!!

Miinukset: Rooms could be nicer, hair dryer was not good and design in the bedroom looks cheap.

Plussat: Location

Miinukset: Staff

Plussat: Room size and bed quality.

Miinukset: Air conditioning in the room was deficient and very noisy. Confusion at check-in with our room, we had to change. Parking was charged for an additional day because we left later than 24 hours. But nobody told us before about the 24 hour period. Air conditioning in the breakfast wad too cold, horribly uncomfortable.

Plussat: The size of the, room, and also the bathromm

Miinukset: the floor of the shower slipery, should have a carpet or a abrasive tape

Plussat: Breakfast with a lot of choices including beverages cereals and hot foods

Miinukset: Bar service is terrible lent and the sandwiches were very bad in taste and presentation

Plussat: Beautiful building, lovely large rooms and an amazing breakfast with an outdoor pool. Recommend to anyone!

Miinukset: Gym is not at all decent for this type of hotel. They should invest in better equipment.

Miinukset: The front desk staff should happily treat the guests. The work was done, but a simple smile could have done the difference (check-in and check-out)

Plussat: Staff was extremely helpful. Breakfast was great,

Miinukset: Lighting in room was dim. Locker room in gym has no A/C. I was wetter after the shower in sweat than when I entered the locker room.

Plussat: Staff is very nice !

Miinukset: Food at dinner time was way behind expectations

Plussat: Excelent breakfast

Miinukset: Everything was great

Plussat: location and confort

Miinukset: breakfast... white cheese was moldy. horrible..

Plussat: All was amazing

Miinukset: Parking not very near and good

Plussat: pillows are hard and old fashioned solid. But I asked for a flexible smooth one, and got it. Toilet seat is smaller than toilet and falls off side...kind of ridiculous...

Plussat: Staff is good Hotel is new and clean. Breakfast is great.

Miinukset: You cannot flush used toilet paper in the toilet. You are asked to dispose of it on a basket with a plastic bag in it it is gross.

Miinukset: The room air conditioning wasn’t clean

Plussat: The ved extra comfy

Miinukset: The breakfast. Because I steyed there for four nigths and the menu was the same Every day

Plussat: The perfect for a couple or family.

Miinukset: Nothing.

Plussat: The room was very nice and clean

Miinukset: Laundry service took longer than what they promised. Usually it wouldn’t be a problem but it was my wedding and the groomsmen were late because their shirts weren’t ready!

Miinukset: It does not include parking

Plussat: Clean and comfortable rooms. Bathroom is a little small. Staff are polite. Breakfast is average. Location is ok.

Miinukset: Bathrooms are a little small and water pressure is low.

Plussat: Excellent rate per night in an important city (Ribeirão Preto), quality, clean, very good breakfast. Everything was very good. Parking lot is from a third part company, and you need to pay R$19 per day (Aug/2019).

Plussat: Please take staff - very helpfull

Miinukset: Be good to have an evening dining area

Plussat: The room was excellente and big, A wonderfull view . A special swiming pool, sauna and the fitness center All attention from personnal at front desk.

Miinukset: Ribeirão Preto is very hot.

Plussat: Very friendly staff! Shuttleservice to the AirPort . Excellent bathroom and confortable beds!

Plussat: Room and service

Miinukset: Everything

Miinukset: Breakfast is very simple. Only 3 or 4 differents fruits, bread and cakes. The staff very kind and helpful. Good place to SFSU for small period

Plussat: Natural Juice of Water Melon

Miinukset: Rooms are not sound proof. You can hear people outside from the corridor as if they were inside your room. Windows are not double glazed so all the traffic noise comes up to your room. The lift makes a noise every 37 seconds torturing if you stay near it as it was my case Although the managemwbt knew about it, thay have done nothing at least warn their customers about it.

Plussat: Very well located, near good restaurants, shopping malls and City theatre. Nice and welcoming staff and very comfy accommodations. A++.

Plussat: Very central location close to restaurants and bars yet distant enough you hear no noise. Very clean rooms.

Plussat: This hotel is near by University of São Paulo. If you go to the USP, it´s a good choice! The breakfast is very good. You can eat a lot of fruits, breads, cakes, juices, eggs and local speciallities.

Miinukset: Nothing

Plussat: It's near by USP. Breakfast is so good. It's comfortable and it has a big parking. There is a swimming pool, too.

Miinukset: Nothing

Plussat: Cost effective, clean, nice place

Plussat: Very pleasent place affordable.

Plussat: good location (close to the university), good breakfast, small but nice pool

Miinukset: No complaints. Not much English spoken, but I speak Spanish so was able to communicate well. Air conditioner could have been a bit stronger.

Plussat: If you want to stay there to go to USP, it´s the best place to stay. It isn´t so expensive. It´s very comfortable and they offer a great breakfast!

Miinukset: NULL

Plussat: It's so comfortable and near by USP

Miinukset: Nothing

Plussat: Very good hotel, the pool is small but very nice. Reasonable breakfast.

Miinukset: Very poor WiFi reception in the room, which is the main reason keeping them from receiving a higher score.

Plussat: It's very comfortable and they served a very good breakfast. It's near by USP

Miinukset: Null

Plussat: It´s near by USP. It´s a good choice if you need to go to the University. There are some options to have dinner, too.

Miinukset: Nothing

Plussat: Excellent Breakfast and services. Location is also great if you to stay close to city center. Junior suite accommodates 2 small children (until 8-9 years).

Miinukset: Comfort on bed is reasonable and could be better.

Plussat: The staff is very good and supported me even before I got to the hotel, receiving a large package for me. Breakfast is outstanding - same level of the best hotels in the world. Even the garage is very convenient, underneath the hotel, with good places for motorcycles or cars. And the hotel is very close to downtown but even more import very close to the famous Bar Pinguim.

Plussat: Breakfast and location were great. They have fresh and various options of bread, juices, and cakes. The staff was friendly but don't communicate in English, which made my partner relying on my translation all the time. The hotel is located in the very center of downtown Ribeirao Preto, and walking distance of shopping, groceries stores, pharmacies, and restaurants.

Miinukset: The hotel needs urgent renovations and general upgrade, its is going down: starting with new paintings on the walls, change of carpets in the always (dirty and wasted). The telephone in our room only works to communicate with reception, didn't make outside phone calls. The amenities like toiletries (shampoo soaps) weren't replaced after the first day and we stay in the hotel for 9 days, they only change our bedroom sheets once when we place all sheets in the pillows in the floor. We need to ask for a different room because our room looked like nothing like the pictures we have on our reservation and on their website. The TV doesn't have Netflix or option for pay channels in English. You can stay in a much better and modern hotel for the price we paid for the "double luxe room" which sounds like a joke when we stay there. To change us for a different room they charge us extra, even that our reservation showed the next room we were placed., not the first that was smelly and outdated, looks like you get stuck in a cheap hotel in the 70"s. Since I had surgery we decided to stay to avoid rush abd moving around with heavy bags. But oh boy, I wish we stayed in a better hotel.

Plussat: The retro look of the rooms :)

Plussat: Older Hotel in the very center of the city. Faded grandeur is the best way to describe it. Room was fine, clean and decent size. Breakfast was above average. delicious cakes!

Miinukset: Its just a bit older and a little tired as a hotel. Once a top 4* hotel, now needing a little face lift!

Plussat: Location and staff were very pleasant . Great breakfast. Very good WIFI.

Plussat: Breakfast was good, several options and quality was OK.

Miinukset: Rooms are old and out of fashion, almost decadent (very cheap 70's). Minibar didn't have any Diet or Ligjt beverage option. Minibar prices were not available. Terrible (uncoiled spring) mattress. Could not set AC temperature. I don't know how they dare to label themselves as a 4 star hotel and charge the same as Mercure or Wyndham.

Plussat: Amazing breakfast; great location.

Plussat: It was a pleasant surprise for a Greek to book by accident room in a hotel ran by a Greek family!

Plussat: Location

Miinukset: Smell like a rotten orange. Need to clean air conditioner filters

Plussat: Good breakfast and spacious flat. Staff is overall considerate and polite

Miinukset: Lackluster fitness center and pool area. Very poor WiFi connection

Plussat: Rooftop pool, view

Miinukset: Toiletry amenities.

Miinukset: The bed was so soft and as I have a back problem I could not sleep on the couple bad. So I slept on the single bad on the living room.

Plussat: The hotel is very well located in Ribeirão Preto downtown. The apartment was very comfortable with lots of space. A very good breakfast buffet is served. Staff is really helpful.

Miinukset: It was all good. My neighbor was a bit loud but I can't blame on the hotel.

Plussat: Nothing. The images of the room is from another hotel called Stream Palace.

Miinukset: The staff was not friendly

Plussat: Breakfast is really good

Miinukset: Rooms are kind of old style but it is good enough for the price.

Plussat: The breakfast is great and it is in the best location in Ribeirão Preto.

Miinukset: I can't remember anything I didn't like. Everything was exactly what I expect for the price I paid.

Plussat: Location and breakfast.

Miinukset: Necessary pay for parking. The hotel price (not cheap) should include parking!

Plussat: Breakfast

Miinukset: Nothing

Plussat: Great location, value and room size, helpful staff

Miinukset: Missed a hair dryer, and the cleaning staff was VERY noisy outside my room, also a "do not disturb" sign could be helpful

Plussat: The bed was comfortable. Clean.

Miinukset: Most of the staff at the front desk fo not understand a word of English. I understand we are in a country where English is not the native language however in hospitality I feel basic English should be a must when you are greeting and checking in foreigners all day. It made things very difficult. Especially when I tried to explain I had already payed for the accommodation and they didnt understand and kept trying to ask me to. Also pool needs a few deck chairs.

Miinukset: Room 1102 : Air conditioning was noisy

Plussat: Friendly reception

Miinukset: The bedsheets are right on-top of the mattress, no mattress paid or any other sanitary buffer. Not really nice, considering how many people share a bed (it's a hotel not a home).

Plussat: Excellent breakfast!

Miinukset: The bed is too small for a couple. Did not bother me because I was travelling alone but if I had to sleep there with my wife it would have been an issue.

Plussat: Basic but very good hotel

Miinukset: Pillow is too high

Plussat: The staff

Miinukset: Pay for parking under the rain

Miinukset: The hotel not support a high volume of customers.

Plussat: Good value for money

Miinukset: Nothing worthy for note

Plussat: The beds were comfy, lovely shower. Staff was friendly even with the language barrier. A secure place with a security agent on site 24/7, good price and quality balance

Miinukset: Staff didn't speak English. Which is pretty hard since I don't speak Portuguese. I managed to get checked in by using Spanish.

Plussat: pleasant stay, very comfy bed, excellent shower, good breakfast

Miinukset: nothing to dislike

Plussat: Arrived very late and staff at front desk were extremely helpful in ordering takeaway pizza on my behalf (as I do not speak Portuguese) and even brought it up to my room with a plate and cutlery. I was extremely grateful.

Plussat: Great breakfast, location right downtown

Plussat: The staffs are friendly

Plussat: Very spatious room

Miinukset: The gym is not really a gym. Equipment was broken and unavailable