Grand Mercure Rio de Janeiro Copacabana

Very good location Room and facilities amazing Friendly staff Breakfast ok

Wifi very poor Strong noise coming from central ventilation Water wasn't hot enough

This hotel is cheap and well placed if you are looking for somewhere short term. Basic ans close to the Copacabana beach.

There was a REALLY bad smell it the corridors and there was noisy work taking place early in the morning

1) It's all about the location! Copacabana really rocks for the first stay in Rio. The beach view from the room was stunning! 2) Breakfast was pretty good! As well as the kitchen staff. 3) Securities in the entrance and helpful staff. 4) Supermarket, drugstore, and restaurants in the same block or the next ones.

1) The room window could not be closed completely (just realized that in the last night), in addition to some rainy days, resulted in a humid room and bedsheets feeling wet... The air conditioning in dry mode couldn't really solve the problem. 2) The security system (room card sensors) was not working in one of the elevators, as well as the information screen. 3) Someone knocked on our door intensely at night and we haven't ordered anything for room service or cleaning. It was pretty scary since we knew the problem with the security issue in one of the elevators. 3) We understand that the location makes prices more expensive, but I believe it was maybe too expensive for what we got.

Nothing

Rooms were not a 4 star standard. There was mould in my room. I know they are apparently refurbishing but I've stayed in better 2 star hotels