Hotel Carioca

The cleaning staff was efficient, polite and helpful.

The reception staff were at the least rude. We are not allow to receive visits, not even if n and present documents. We were not allow even to receive a friend who had to get change with us to go to carnival parede and had to get change at the main entrance. A girl had to get changed in the main entrance hall as she could not go up to the rooms, even we all had doble rooms for each of us and she was happy to present her document and stay less then 20 minutes. We felt humillated there at all the time because of that as we were receiving friends at all the time and they had to wait down stairs and could not even use the our bathroom or have a drink with us at the restaurant.

Location was ok.

We had our room clenead only 2 times in 10 days. And this because we insisted. The staff does not speak even basic English. We stayed ar the 11th floor, however the elevator and internet were working up to 10th floor...breakfast was also poor.

Reception staff were friendly and helpful. They were really excellent and were the saving grace of the hotel.

Run-down, not maintained (curtain rail fell down on first day), poor hygiene (bathroom not really clean, bed sheets had stains on them).