Mar Palace Copacabana Hotel

Location.

Majority of items didn't work. Sockets in my room broken, air conditioning didn't work, staff uninterested and didn't care (which is normal in rio), slow elevator which didn't work on occassions. This seems to be the norm in rio, uninterested staff and majority of items jist do not work. I came down from my room to tell reception that my sockets didn't work, when i came back to the room my key card didn't work to let me back in.

There was no soap there was no shampoo nothing to clean with but up but a towel and a shower. The bathroom was dirty. The beds are really hard we’re not comfortable. No number up in the room to call for room service had to go downstairs to the desk. The people were good for facility was poor.

The service was good the breakfast was really good.