Roseburg hotellia

Plussat: Awesome location on the river.

Miinukset: Room was a little worn.

Plussat: Front desk staff was amazing. Cleanest hotel room I've been in, for at least the last 6 years. Loved it, can't wait to go back.

Miinukset: Loved everything!

Plussat: Staff, location and breakfast

Miinukset: The room was freezing cold, the premises and rooms were need updating and there were a lot of bugs like spiders and ants in the room. Just garden type bugs not bed bugs.

Plussat: Loved the room, and the 'patio' area on the back that opened out to a lush, huge lawn, and beautifully landscaped edges over a river. Idyllic in every way, loved it!

Plussat: The location on the water and close to the freeway was convenient. One staff member I met was very polite and helpful.

Miinukset: This facility is in need of a renovation. The wear and tear is showing and the AC units are unusable if you are trying to sleep.

Plussat: Modern rooms Good breakfast lots of protein items

Miinukset: Little hard to find no north bound exit from freeway have to exit get back on freeway and exit south bound.

Plussat: gorgeous view.

Miinukset: room could really use a comfortable chair

Plussat: The toilet leaked I the room above ours. My wife got wet and then I had to deal with her unhappiness. I’m the one that wanted to stay at holiday inn.

Miinukset: Fix toilets

Plussat: The view overlooking the river is lovely. Found a great restaurant in downtown Roseburg for burgers.

Miinukset: Access was a little confusing.

Plussat: The view and balcony. Pool was used a lot and the visit was just great.

Miinukset: no

Plussat: the location & the view over the river were great.

Miinukset: there was some mold in the tub / shower

Plussat: Breakfast was great. The location is so convenient and absolutely gorgeous

Plussat: Nothing really staff was rude as always

Miinukset: Staff rude and had remarks about everything like a lost phone charger

Miinukset: The walls were pretty thin. I could hear the highway, neighboring rooms, housekeeping music in the morning. Was hard to say asleep with all the noise around us, but Best Westerns are still my favorite hotel chain to stay with.

Plussat: Close to a lovely thai restaurant and the breakfast was adequate fro the rpice of the room.

Miinukset: The room was dark even though it had apparently been upgraded.

Plussat: Hotel clean, quiet and convenient. Hotel staff go above and beyond in providing service. Best service I have ever experienced. Breakfast was great. Parking convenient right in front of room.

Miinukset: No

Plussat: Compared to other hotels in the area it cost more than some but less than others. The deciding factor for us were the ratings it received on this site and others compared to similar outside entry hotels. Very clean and good for the money. Friendly staff

Miinukset: Nothing

Plussat: Close to freeway and some shopping Very good breakfast.

Miinukset: Nothing but it was not fancy

Plussat: I was very pleased with the Hotel. Everything was clean, nice, friendly and very satisfying.

Plussat: The facility is very clean. Continental breakfast is the bomb! Evening soup, cookies, popcorn, 24 hour coffee is available on the house. Staff is friendly and courteous.

Plussat: Location

Miinukset: Layout

Plussat: Very Clean, plenty of parking, good selection breakfast and even had soup at night.

Miinukset: No

Plussat: nice same as last time

Miinukset: no

Plussat: the hotel star was friendly and helpful. They offered late snack of pop corn, chicken soup, fresh baked cookies, and hot coco. The Breakfast was unbelievable Wonderfull.. There was plenty of hot food and they didn't run out. The rooms were spotless and th

Miinukset: The only thing that bugged me but not a deal breaker was the size of the TB. This issue is so small its not even important.

Plussat: Very close to food and the fair grounds

Miinukset: The hot tub was closed

Plussat: Room very clean

Miinukset: Because this hotel is right next to the highway, so it's very noise all the night. The noise is came from the fan in the bathroom and from the air con.

Plussat: breakfast awesome. pool/hottub great for kids.

Miinukset: Why was this hotel listed on Kayak, not Expedia?

Miinukset: The location has become too noisy, we had stayed there several times before. Too much freeway and road traffic made the room at night very noisy. The shower was not clean, pink fungus in the door corners and dirt along the base of the shower wall.

Plussat: Cozy and clean!

Miinukset: A/C and heater making loud humming sound. Also loud traffic noise coming from main freeway nearby!

Plussat: Oir room was very close to the interstate but double windows made it very quiet. New construction, nice rooms, comfortable beds. Lots of towels.

Miinukset: Not a real problem but perplexing -- the toilet paper holder was too narrow for the TP and the roll couldn't roll. How do the designers, builders and other overseers miss such a thing??

Plussat: The evening person at the desk, Crystal, was extremely helpful to me. She went out of her way to be helpful.

Plussat: How clean the hotel was and the staff was very polite and helpful

Miinukset: The kids time in the pool was suppose to be 930pm and that was not enforced. There was a lot of screaming

Plussat: Great desk help

Plussat: The young lady at check in was super nice and very helpful. The lady doing breakfast was awesome, just like your mom making sure everyone was taken care of. Room very clean.

Plussat: Comfortable

Miinukset: Bathroom very small...

Plussat: the breakfast was very good ample choices friendly attendant kept this refilled and clean

Miinukset: the t v was a little complicated hard time finding watchable stations

Plussat: All clean

Miinukset: The breakfast

Plussat: the girls that worked in the grounds they are very friendly so the one at the front desk as well the only thing I didn't like it to catch him that I was smoking in my room when I was not it was because the people stand outside by Window yeah yeah okay

Miinukset: I was injured here at the hotel the next night after I got you going into their hot check and I want to go to step in it but I didn't know there's going to be a big hump. down there so I didn't allow for I can't so anyway I wind up breaking my toes and

Plussat: Everything was great

Plussat: Good access from I5

Miinukset: See above

Miinukset: Pool was closed

Plussat: The staff were very friendly and efficient. I lived that the pool was actually warm.

Miinukset: The hot tub had mold around the edge as did part of the ceiling of the pool area.

Plussat: The pool

Miinukset: The ataff were invasive and rude

Plussat: Staff was very friendly and helpful.

Miinukset: The A/C and heating controls did not work properly.

Plussat: Location

Miinukset: Sub par room. Marginal cleanliness. Average breakfast.

Plussat: The hotel was well located right off of the interstate. It was quiet, clean, and check in was easy. A good choice for a budget traveler

Miinukset: Overall it was OK. It was around $--- and I got my moneys worth.

Plussat: The only good thing was the free breakfast and the staff was nice.

Miinukset: The beds were so hard I couldn’t sleep. It felt like someone beat me up every morning. My boyfriend had to take NyQuil just to sleep. Everything was dirty. The walls are so thin I could hear our neighbors conversations in normal voices word for word and their snoring.

Plussat: It has always been a great hotel. Thank You!

Miinukset: There was some kind of door banging in the middle of the night. Other guest said it was a door at the end of the hall?

Plussat: Nice clean room & friendly staff!

Plussat: We arrived in the evening and decided to order room service. The food was prepared and delivered quickly and was hot and of good quality. Breakfast the next morning was also wonderful and the staff was very friendly.

Miinukset: The bathroom tissue could have been a little more substantial. It was not up the the quality of the rest of the experience.

Plussat: The beds

Miinukset: The breakfast and the initial room gave was a unclean one.

Plussat: Great staff , excellent service!very en

Plussat: The pool was warm, the place was sparkling and cozy, the staff accommodating and pleasant

Plussat: comfortable rooms, decent breakfast

Plussat: Warm hot tub and pool was just right temperature

Miinukset: Noisy kids in the fitness center after 10 pm and my room was right across the hall from it.

Plussat: Noisy children in the pool and in the fitness room After 10 pm.

Miinukset: Need more control over noise. Should have rules about noise.

Plussat: Great price for a great room. Comfortable bed. Much quieter than expected from reading the other reviews. Definitely met or exceeded my expectations. Good selection of breakfast options.

Miinukset: Floors in entry way and bathroom could have been cleaner. Extra roll of toilet paper was in the sink area that was outside the room containing the toilet and tub. Strange and awkward placement.

Plussat: Helpful staff. Everything met our expectations.

Miinukset: There were no hand towels either day. The carpet appeared to not have been vacuumed due to the amount of hairs my socks picked up. Gag! There were hairs in the bathroom corner like the floor had not been cleaned. The continental breakfast had some sort of gross eggs that were fried(?)and tasted old and scrambled egg product that I am not sure what that was. The woman who checked us in was not friendly and appeared annoyed we booked through another agency. She didn’t give us a motel map or point us in the direction of our room. No code for pool etc. Will never stay there again.

Plussat: Location to VA Medical Center.

Miinukset: Fitness room TV was still non functioning, stayed here 31/2 months ago and it wasn’t working then. Asked for a decaf tea selection, they had none.

Plussat: Location and was quiet.

Miinukset: TV had static on all channels.

Miinukset: Interior of entry door was filthy. There were cracks and holes in the bathroom walls.

Plussat: I was in a clean, not-beat-up, but-not-new room. You could see some updates though- the tile shower and sink area, for instance. It’s all on one level and convenient parking in front of your room. The room was good size, the heater worked great, close to most anything you’d need to shop for.

Miinukset: Can’t really think of anything!

Plussat: Old time motel, clean convenient back right up to your room. Good price

Plussat: The building is well kept for an older inn. The price was the best in town.

Miinukset: Staff not overtly friendly but ok. Location is the biggest downfall because its in the heart of old town and the area around it is rundown.

Plussat: location was handy and priced right for stay. the staff was very friendly very helpful. Are room had a new bed and was kept clean. Will return again.

Miinukset: No clock in room.

Plussat: Clean & comfortable. Nothing fancy but met all my needs.

Plussat: Economical. Comfy bed. Plenty of hot Water and good water pressure.

Miinukset: Cups in the room. Tv snowy.

Plussat: The room setup was nice and the hotel staff was friendly.

Miinukset: We were kind of disappointed that they did not mention that the pool would not be open till may when we were making the reservation. The room was not vacuumed before we got there.

Plussat: It was large

Miinukset: It was freezing

Plussat: Super nice and large room.

Plussat: They were quick,

Miinukset: No

Plussat: Only the staff

Miinukset: I could not take a bath because the paint in the bath tub was peeling off the tub and was dirty and there was no plug to hold the bath water in if I wanted to take a bath and out the bathroom window was a huge semi truck

Plussat: The facility (building) is great - ample room for a family, right off the highway, gas station and eatery nearby, decent breakfast option, friendly and understanding staff.

Miinukset: During winter (not sure of summer), the heating system inside the room is difficult to control and very loud. The control is loosely based on pre-set temperature which isn't very accurate therefore, I looked for manual control which .. it doesn't have. If you have sensitive adults or children, they might have a terrible night. Also, the walls are very thin up and down the building - I can hear the night time extracurricular activities from the next door (people doing the monkey dance) and also it's very audible. Also during my stay, I heard some violent situation brewing - people yelling, threatening, which woke up all the adjacent units - perhaps we can use better enforcement around shady folks. All in all, no one in our family got very much sleep which goes against getting a good night sleep.

Plussat: the room was fine and it was close to the entrance on the first floor with parking directly in front all of which I was very pleased with

Miinukset: I told them on the phone I just needed to stay for a short time, I was traveling long distance and needed a nap in the middle. I gave them an estimated arrival time. I arrived very close to the time I had planned to be there although it was very difficult to find their entrance since I had to drive through a very busy (Christmas shoppers) mall which I was not prepared for and when I got there they were checking in another family so they put me in a room directly next to them although they had several empty rooms which caused difficulty in getting into the room and the noise from next door took a while to settle down. They also did not turn on the heat before I got there so the room did not warm up till I was ready to leave. The very least they could have done is go turn it on when I came to sign in and have me stay in the lobby for a few minutes till it began to warm up.

Plussat: The staff tried to be accommodating. The hotel was inexpensive especially for a "3-star" hotel, BUT I think that rating needs to be re-evaluated.

Miinukset: We booked 2 queens (2 adults+2 kids) but were given 1 king. We asked to move, showed reservation, they didn't have anything else. They offered fold outs "at no cost" which were rickety, old and covered in brown stains.

Miinukset: Obvious burn mark on bed spread

Plussat: It looked great in the pictures

Miinukset: The bathroom had not been cleaned. Dirt on the floor, toilet. Gross.

Miinukset: Bathroom area was very small. No complementary soap, shampoo or conditioner. Mattresses were rock solid. Continental breakfast was inadequately stocked, even though two staff members sat within eyeshot of the spread. Definitely not up to a 3-star level.

Plussat: Bed was comfy, good wifi

Miinukset: Rugs were not vacuumed any time lately, no shower curtain, could not shower, two remotes for tv

Plussat: Good breakfast and staff was very accommodating.

Miinukset: Room needed cleaning. It looked like they were getting ready to replace the carpeting with flooring since there were boxes of flooring in front of many rooms. Not the one we rented which had carpet.

Plussat: Convenient

Miinukset: No

Plussat: Breakfast was good & staff was friendly.

Miinukset: Rooms were dirty. Bathroom had hair on the floor and carpets had not been vacuumed. There was garbage left outside our hotel door.

Miinukset: The cleaning staff was horrible. There were a bunch of ants everywhere, which I let them know about anf they did nothing. They left dirty towels and I had to constantly go to the front desk for things like more toilet paper, coffee, etc...

Plussat: Location was excellent, price was very fair, upgrades were nice

Miinukset: Bathroom was approaching dated, QC on room cleaning was below average, dental floss and small pieces of garbage missed in the middle of the floor

Plussat: The receptionists were very nice and helpful. The room was comfortable - clean bed and clean bathroom. The breakfast was good.

Miinukset: No complaints

Plussat: The woman at the desk was a delight.

Miinukset: It just felt very rundown. The room had broken lampshades and a towel rack falling off the wall. Our door was jammed and required almost a shoulder to push it open.

Plussat: Clean and comfy bed. Check in check out staff very helpful and nice.

Miinukset: Bathroom had a bad smell.

Plussat: Friendly staff. Easy freeway access. Hot breakfast.

Plussat: Room size

Miinukset: No

Plussat: Convenient location

Miinukset: Not clean, maid service poor, the towels had holes & were NOT clean.

Plussat: There was good coffee!

Plussat: Exteremely Clean Bathroom was good size HD TV we could plug our roku stick into and stream movies and tv overall the room was great perfect for what we needed!

Miinukset: room was slightly small

Plussat: Reasonably priced, never asked for a pet fee since I'd booked on Kayak and hadn't had the option to check for a pet.

Miinukset: The room was clearly supposed to be decorated in a somewhat modern style, but the cheap laminate floor and simple design made it feel like it was just made that way so that they could hose it out if they needed to. The mattress wasn't particularly comfortable either.

Plussat: The price is great and the rooms were clean

Miinukset: Staff in the morning was wonderful and friendly but this was not the case with the person who checked us in.

Plussat: The price, room was big am comfortable, man who checked me in was friendly an helpful

Miinukset: Nothing

Miinukset: Property is very run down, and unfortunately and sadly, home to families who would otherwise not have a home.

Plussat: There was no running water when I went to shower, bedding was filthy, I tried to talk with owner or manager and I was assaulted by her and the police had to come and I pressed charges and the room was looked and the police stated that it wasn't ok.

Miinukset: There was no running water when I went to shower, bedding was filthy, I tried to talk with owner or manager and I was assaulted by her and the police had to come and I pressed charges and the room was looked and the police stated that it wasn't ok.

Plussat: Nice spot to get off the road in the middle of the night .

Plussat: nothing

Miinukset: everythin is so not clean!

Plussat: It was a bed to sleep in, was about the only positive thing.

Miinukset: Staff not trained at all and had no business being left in charge.

Plussat: It was the perfect accommodation for one night for my family of four, plus an infant. I was especially pleased that the room was held for me and my family even after arriving at 2 a.m.

Miinukset: The restroom walls looked a bit dinged up, but it was clean. I would have rather had a bath tub to bathe my 1 year old, but she handled her 2nd shower well.

Miinukset: Shower was a bit dirty

Plussat: bed was noce

Miinukset: Carpet was gross - keep shoes on room. Very outdated and rundown.

Plussat: I found the facility to have the of bygone motels. It was very clean, everything was in working order, it was totally adequate. Loved hearing about the history of the motel. The owner was very pleasant & informative.

Plussat: The only part about this place that I liked is the deer in the front lawn area and the parking

Miinukset: I apologize for being rude however there are several things I did not like from the moment I pulled off of the freeway till the moment I left. Right when we got there and after they had already taken my money off of my credit card they tell me I have to pay extra for my daughter being with me as well as my mother because I only booked for two people. I paid for the first night right then they never said nothing the next night then my third night there we left at 9 in the morning went to the coast of Oregon and came back roughly around 7 at night and the moment I walked into the hotel door the telephone was ringing and it was the front desk telling me to come pay my bill for my daughter being with me on top of all the money I forked out for this dump there were no clean towels each day no beds made no floors vacuumed no garbage emptied in our room absolutely no maid service the entire time we were there luckily we read the reviews before we went and took our own towels I would not recommend this place to anyone unless the homeless shelter is booked for the night it is not worth the money I paid I could have stayed at a different more prominent Hotel than this is this is a motel charging hotel prices and extra and you get nothing in return there are several people living at the property I would not take my kids or any of my other family back to this place as I felt unsafe a little I could go on and on you get the gist of my point given a second chance I would not recommend or stay at this place ever again and there was no coffee pot or coffee

Plussat: The friendly service was great. Cute, cozy, quiet and quaint. Landscaping when finished will look amazing!

Miinukset: The piles of scrap from re-modeling MIGHT be attracting a few buggies.

Plussat: Spaicious room, big jacuzzi . King suite

Miinukset: Breakfast was bland and very limited at 8:30 almost cleaned out only cereal left.

Plussat: Lots of parking and room was super clean

Miinukset: On the table getting in the room was our smoke detector off the ceiling with the battery out.

Plussat: The price

Miinukset: The door frame was busted there was screen missing from bathroom window the latch part for dead bolt was missing didn’t feel very safe someone could have easily kick door in while we were there or away

Plussat: The beds were comfortable and it was a good size room.

Miinukset: The staff were friendly but they did not clean the room and the towels had stains on them.

Plussat: I like the friendly staff

Miinukset: Be more clear that the spa/jacuzzi is only in certain rooms

Miinukset: Room was in poor shape. Security hook latch on door broken/missing. Fan in bathroom extremely loud. Sketchy neighborhood. Overpriced for this level of property.

Plussat: The beds! Staff!

Miinukset: Noisy street , hard to pull out and in to parking lot .Dryer not working

Plussat: Nothing

Miinukset: This below Howard Johnson quality and reputation. Very disapointed for this place. Will not stay again. Everything broken down.

Plussat: Clean

Miinukset: No pets

Plussat: Room was quite clean and very comfortable. Absolutely no complaints. A Chinese restaurant next door. Very good & inexpensive. If ever in Roseburg again, we will definitely stay here.

Plussat: Room decor was kind of cool - retro colors and furniture but not outdated. The couple running the property are very nice and friendly. Never had an issue.

Miinukset: My only frustration was the traffic. With the heat on it was low and drowned out but with it off you could hear most vehicles on the busy road. Not something that can really be helped.

Plussat: The room was nice

Miinukset: There breakfast was sub par and when the staff was asked for a bowl she left and never came back. Even when the door alerted her someone else came in. She had an attitude the entire time

Miinukset: Quite marginal. There was someones bra hanging in the bathroom on the door... The breakfast was VERY stale pastries...past day old. We could not eat it, so, because there was a toaster, I asked if there was bread for toast..Manager said - No, we don't have any bread. So we had yogurt for breakfast... Won't ever use this facility again. qu

Miinukset: There is a 50 dollar deposit if u use cash that they don't tell u until u go check in and it wasn't on the booking info

Plussat: Cost and friendly employees

Miinukset: Shower had no water pressure had to use ice bucket to dump water on head to rinse

Plussat: Only thing to like is that it was close to mcmennimans

Miinukset: They were cob webs so they don’t clean good. Smoking in non smoking room, noise, toilet rocked back and forth. Some door won’t open with keys. Breakfast wasn’t good Would never stay there again. Need to take off list til it improves. Would of cancel and left but you don’t get your money back