Ibis Rotorua

ease of arrival + departure, location, proximity to town etc

Lack of fresh air in the room meant my partner and I were both dehydrated through the night, not being able to open external windows means the air conditioning system has to be pretty good, but in this case it was just pumping in dry, warm air. You don't discover this until you go to bed, so theres no opportunity to request a change of room from staff. The one thing a hotel has to do well, no matter what else is provide a decent night sleep, unfortunately this was not the case. For the cost of this hotel room a camp ground cabin and the decent sleeping bag would provide better value for money.

More to be desired

Clean linens. Parking. Good location by the lakefront and relatively short walk to the main avenue.

Small room. Dirty bathroom floor. Billed incorrect nightly rate on checkout. Sulfur smell occasionally in the room. Fire alarm for a non fire situation at 5:00 AM - stood outside for 40 minutes to then be let in without any explanation.

The room is very clean.

The room was very poorly decorated and divided with no closet space or easy walkable areas inside of it.

loved the staff,location,price and breakfast

room was tiny..way too small for a family,and we had wet towels left in our room for two days..had to take them to the housekeeper myself..

The room although small was very clean and comfortable, the lifts,hallways and reception areas etc., were also very clean & well maintained.

The design of the hotel room we were in didn't allow for a window to be opened for outside air, the air conditioning did help to solve this though.

it was a good central location, warm comfortable room.