Rotorua hotellia

Plussat: Avulias henkilökunta ja hyvä aamiainen!

Miinukset: Vierellä kulkeva tie oli vähän meluisa.

Miinukset: No toaster in the room and nowhere to hang wet towels

Plussat: Comfy bed helpful staff

Miinukset: All good..

Plussat: Iso huone ja poreamme. Sijainti hyvä.

Miinukset: Huono äänieristys.

Plussat: It was great, friendly staff!

Miinukset: It’s all good! It’s

Plussat: Clean comfy room & bed.Friendly front of house staff.Definately will be back .Thanks

Plussat: Ystävällinen henkilökunta

Plussat: Sijainti, siisteys, henkilökunnan ystävällisyys.

Miinukset: Room was exceptionally small.

Plussat: Staff extremely helpful. Felt very well taken care off. 1st class service. Charming Victorian hotel just a block from the lovely lake area and Government gardens.

Plussat: Great location. Excellant staff.

Miinukset: Parking is a problem. No AC. Bed very soft.

Plussat: Very comfortable hotel. The hotel lobby is very historical and beautiful .The room is on the first floor and there is no need to carry luggage upstairs. Going out is the garden, not far from the beach. The hotel is also close to the visitor center. Free parking is not far from the room, very convenient.

Miinukset: nothing

Plussat: This was my daughter and my first visit to Rotorua to explore the geothermal activity being very well known. Choosing to stay in Prince's Gate Hotel was absolutely great! This was unique, delightful and unforgettable experience in hotel with old world charm! Staff was wonderful and very helpful in all aspects! All our needs were met. Our room upstairs was very comfortable and stylish with everything needed which is very important when travel with child. Plus it was a pleasure every day to walk pass historical rarity, use wonderful stairs, stay near fireplaces and even play grand piano! Our breakfasts and dinners at the hotel were delicious and well presented! On my mind this is the best hotel in Rotorua and we will definitely stay here again during our future visits to Rotorua!

Plussat: Fab location, superb beds, peaceful and a five min stroll to the Polynesian hot pools, so worth a visit and do great fresh juices too.

Miinukset: Dining room I feels like a function room and was cool, we wore our jackets as we ate. Also a vegetarian Brekkie came with bacon bits which were eaten to be discovered. All was sorted out but feels like there is some transition or training due...

Plussat: Staff were friendly and very helpful Made my arriving late much less stressful.

Plussat: Comfy bed. Really friendly staff. The cleaning lady is really smiley and lovely.

Miinukset: The constructions and bit noisy people walking upstairs

Plussat: Good location near center of town, the I-site and many good restaurants. Hotel has a unique and very good dinner show on Sat. nights. Hotel has its own thermal hot pools accessible from the rooms.

Plussat: This hotel was better than I expected. The staff are friendly and go out of their way to make you feel welcome. We didn't get to stay in the Victorian building but our room was still great with many extras to make the stay comfortable....the beds were the best I think I have experienced in any hotel!

Miinukset: It was all very good.

Plussat: Didn't have breakfast there

Miinukset: Getting a bit dated

Plussat: It was easy to get around

Miinukset: The room was too hot, there was no air conditioning

Miinukset: The hotel is tired. Carpets frayed. Room cramped. Bathroom tired and cramped.

Plussat: Staff professional, rooms warm and comfortable, the staff informed us of something we left and posted it onto our last destination before we set off home Fantastic place

Miinukset: Nothing loved it all especially the service and the fact it was on the edge of Lake Taupo

Plussat: Great place, so handy to Rotorua City & main city attractions. Close to parkrun. Great breakfast, not only was it free, but especially as I'm vegan, I had plenty to choose from. Non dairy milk was available. Comfortable and clean.

Plussat: Staff helpful and extremely helpful. Plenty to see around the area, walking, tree climbing etc. Hobiton is a must also the evening Maori is worth a visit.

Miinukset: Being close to Geothermal areas there is always the smell of sulphur, including your rooms.

Plussat: The buffet breakfast is always good.

Miinukset: I have stayed here numerous times and this was by far the worst. We had booked a so called superior room for 2. Our room (253) had the smallest bathroom I have ever seen in a hotel, the shower floor tiles were badly chipped and the bottom of the shower didn't even prevent water from escaping the cubicle which soaked the floor mat before I even got to stand on it. At breakfast time, as there are large tour group bookings it felt as if we were herded into a little corner for non-tourists. The bar staff were atrocious. When they even bothered to be behind the bar they were disinterested and did not know even the most basic mixes. The last resort was the fact that the much advertised spa pools were out of action and because of this they had even lowered the temperature of the main pool and with it being the middle of winter this to me is not acceptable as I was looking forward to a soak after a long day out in the cold. Their alternative was a 20% discount to the Polynesian Spas across the road which meant having to pay $12 per person extra on top of our hotel bill. This will most probably be my last visit here unless there is a huge improvement.

Plussat: The hotel location was perfect, could not get any better if you are visiting for the hot springs. The facilities definitely need an upgrade, but I am sure that will come with time. Free parking which was also wonderful, Our whole group of 8, thank you for giving us a great experience.

Miinukset: A bit outdated

Plussat: Good location and clean.

Plussat: Affordable Great location

Miinukset: Bed was uncomfortable A/C had limited cooling

Plussat: All went well, nice place to stay!

Plussat: Great location, right at the downtown, lots of restaurants within the walking distance.

Miinukset: Many stains on the floor and inside the toilet. rusty fixed shower head was very inconvenience. Filthy dust on the rack. We can't connected to WiFi even though we are their members. The overall experience is not welcoming.

Plussat: Lovely hotel, wonderful position by the Lake

Plussat: Good location near to bus terminal, restaurants and lake. Comfortable room

Miinukset: For free wi-fi customers must become members of the Accor hotels reward program

Plussat: Hotel facilities..pool and rooms were well maintained and the location

Miinukset: The bathroom should of been better especially the shower

Plussat: clean and comfortable after a big day of travel

Miinukset: nothing

Plussat: Food was well prepared and presented, Location was good for the work we had to do

Miinukset: Paying for WiFi is a joke in this day in age.

Plussat: Staff were helpful when checking in and out. House keeping forgot to give us towels, but once brought to their attention they quickly rectified the problem. We left a very expensive pillow in our room, we made contact with the hotel the same night. 24hrs later we haven't heard back. Pretty disappointed that they didn't give us a courtesy call back as it is a special pillow may husband has to use.