Rueil-Malmaison hotellia

Plussat: Clean, safe, quiet, friendly staff.

Miinukset: Wifi did not work for me; had to link to a neighbouring free wifi to deal with emails.

Plussat: The concept. The Cleanliness Comfort

Plussat: Breakfast is always the best, very tasty, fresh and huge variety.

Plussat: Excellent hotel, great staff and superb value for money

Miinukset: Bathroom layout is VERY quirky, you need to be very comfortable with any partner in your room!

Plussat: Modern, clean just next to train station

Miinukset: Nothing

Plussat: Room design was cool. Handy location near the train station. I got a free glass of wine.

Miinukset: Breakfast was a bit limited and hectic. The 'fitness centre' is just a small room with a few machines. Expensive.

Plussat: I like the hotel location. It's really convenient. There was a good breakfast. It was surprise that we have aperitif in the evening. The room was clean. Many thanks.

Miinukset: I'd add some porridge or warm food in the breakfast of winter season.

Plussat: The place is cosy and staff is really really supportive.

Miinukset: They shall improve the brekfast options availabe

Plussat: Ease of checking in, friendliness and helpfulness of the staff, breakfast, and the location next to a metro station.

Miinukset: Nothing really to comment. It was better than I'd expect for the price point.

Plussat: A lovely place to stay , so nice , clean, calm and close to the metro and restaurant, the personal make u feel like home

Miinukset: Nothing, Everything was good

Plussat: The Hotel was small and very nice and rather close to the place where I had to work.

Miinukset: Unfortunately I did hear some noise of the traffic.

Plussat: Very friendly staff. Nice hotel with a lovely terrace and garden. It's perfect for a stay in Boulogne (a close suburb of Paris) as it's well situated near the main boulevard and a 5 minute walk away from the line 9 metro. Would recommed!

Miinukset: Room was on the small side but it's normal in and around Paris.

Plussat: The Staff was very thoughtful and nice. Breakfast with Claudia felt like we were at a friends house. She was so warm and welcome and exceeded the expectations. The breakfast was continental type. The whole experience was very pleasant and I'm very please to have taken the chance with this hotel insteal of a known chain like IBIS. The location is nice and seems quite safe. Close to Subway and Bus Stations. 25min ride to Trocadero.

Miinukset: At breakfast, the only thing I missed was Sliced Meat, like Ham and/or others. That is very basic and I don't understand how there is cheese and no meat. Fresh Orange Juice was a plus...but having to squeeze your own juice and ask for oranges was a bit annoying.... but Claudia just made us feel like home, so that was ok.

Plussat: Staff were so kind and friendly

Plussat: Clean, cute, romantic place.

Miinukset: Wish breakfast was included.

Plussat: Quaint, gardens, beds were comfortable

Miinukset: No air conditioning, and we happened to be in Paris during a heat wave of 90 degree temperatures!

Plussat: Wonderful place with incredibly lovely owners!

Plussat: Well looked after, including car parking , breakfast in the garden, clean, help on our visit. It was a great place to explore Paris being only a short walk to the Metro. Had access back after reception with a code for the front door, and key for our apartment and a key fob for the car park.

Miinukset: The bathroom is dated, but is very clean with fresh towels and suitable hygiene products made available.

Plussat: A hidden gem, peaceful, tranquil setting in a lovely, colourful garden filled with Roses, beautiful flowers

Plussat: The beautiful garden, quiet setting, proximity to Roland Garros, shops and restaurants. The breakfasts were exceptional - simple but fresh with very good coffee.

Miinukset: I wish I had chosen a bigger room not on the ground floor.

Miinukset: A few little touches in the room could be better, curtains, chairs & table in room need updating

Miinukset: Expensive breakfast.

Plussat: Customer service

Miinukset: Na

Plussat: Great hotel in a great area for Americans, spacious room and safe area. One downfall is it is a decent way from downtown but subway is close, staff is great.

Plussat: Excellent for price

Miinukset: Access by car was difficult as lots of work on roads had barred entry and no information was available. Signs of hotel are not visible at important points for new visitors excellent

Plussat: We booked upgraded room and they upgraded even more! Excellent stay!

Plussat: This hotel was very comfortable and the rooms were large. Faculties were good. Access to the metro is so easy and there were excellent restaurants around the area. The Christmas market and the mall was great. A pity about the strikes as it would have been more accessible if all the lines were working. Breakfast in-room is great and Min was maxing with my children.

Miinukset: A little far from the centre of Paris.

Plussat: The location and the absolute friendliness of the staff

Miinukset: The hotel is delapidated. Everything is mediocre. It is definitely not 5 stars level.

Plussat: Excellent breakfast. Great variety. Staff extremely helpful and with a smile!

Miinukset: There's nothing I didn't like really.

Plussat: It provide hair dryer, iron, electric hot water pot... And there is free coffee at lobby

Plussat: Contemporary look. Courteous Staff.

Miinukset: More comfortable spaces near the reception

Plussat: quality and cleanness, good location, very nice rooms, comfortable bed.... definitely it was 5 starts

Plussat: The decor in the loby & the location fo a weekend stay

Miinukset: There was only the gentelman that checked me in when i first arrived who gave me excellent service. Everyone else was not welcoming.

Plussat: Breakfast was good Bed was comfy

Miinukset: Bed was dirty the first night Make up brush went missing from our room during our stay

Plussat: Great location

Plussat: room and location

Miinukset: breakfast expensive

Plussat: Warm welcome with helpful staff, close to The Palace Of Versailles which was the main reason we booked it. Our massages in the spa were excellent.

Miinukset: Food was edible but mediocre at best, little choice for my girlfriend and our children who have a gluten intolerance and went back to the room hungry, thank goodness we were prepared with gluten free snacks from home. We had to venture into town the next evening to find a restaurant which easily coped, providing tasty gluten free meals. At breakfast a large selection of food was provided however once again there was little of a gluten free nature, no gluten free cereal, or offer of sourcing gluten free options, we are usually impressed with the quality of fresh fruits and vegetables in France but on this occasion even they were a poor quality. The food for myself was average and I’d score it 5/10

Plussat: Free Parking

Miinukset: Hotel is totally overrated! Needs a makeover. Always 5 people in reception and none in Bar. Breakfast was a joke - Staff was confused. Not enough food. Standard was low.

Plussat: Very good and nice ..

Miinukset: Everything

Plussat: Staff is extremely friendly & forthcoming ! Very comfortable underground parking, spacious & quiet room + good functioning WiFi.

Miinukset: Breakfast for 25 euro could have served fresh eggs instead of instant scramble egg mixture .... not a lot of choice of bread, the baguette I had was pretty though to chew. Nicely fresh sliced fruit though.

Miinukset: The information by e-mail was very late (we couldn't read it on our journey) to inform us, that we have to go to a different hotel for one night.

Plussat: Good beds, good size of rooms, comfortable, nice area. A good hotel

Miinukset: For the second time now again black hair on the bathroom floor. All the other times before it was clean and no problem. The breakfast is more poor than the years before. Still good but not the same as they started.

Plussat: 1) I would reconsider receptionist outfit - looks cheap. 2) One can feel that there is a decent amount of money spent to decorate hotel, but unfortunately feeling is neither luxury nor cozy. 3) Restaurant. Pricy. We were the only guests- no music left us feel like we are outside working hours. Fish was recommended as super choice. I preferred it without chorizo as I do not eat meat and dish definitely missed the taste. In restaurant aiming for the standard hotel claims, one would expect replacement of chorizo to have better taste of the dish. 4) It was quite nice to receive welcome letter and then later asking how I enjoyed the stay, but it was quite obvious I do not speak French

Plussat: Lovely location, far enough from the hustle and bustle of Paris but we were able to get an Uber in easily. We loved the pool and hotel. The staff were excellent.

Miinukset: Restaurant a bit pricey but lovely food. Too far out if you want a city break.

Plussat: I loved the comfort and the lounge area. Everything very clean and staff very courteous

Plussat: The rooms are huge and clean and the staff was very friendly and accommodating.

Miinukset: Nothing whatsoever. It was all perfect

Plussat: Very friendly staff, clean, simple but very thought through rooms, great breakfast

Miinukset: All fine, nothing to add

Plussat: Erinomainen sänky Miellyttävä henkilökunta baarissa Hotellin siisteys

Miinukset: Ei ollut mukavaa että heti saapuessa hotellin vastaanottovirkailija yritti myydä ja tuputtaa sinnikkäästi maksullisia, aika hintavia lisäpalveluita.

Plussat: Location and parking in the hotel

Miinukset: Room service not done everyday, late room service delivery

Plussat: Location, hotel and room size

Miinukset: No elegance nor quality of service: you order afternoon tea for four...and get 4 tea bags and 4 milk dosettes...no cups, no tea pot, no fresh milk...you have to use the mugs (which have not been changed after morning tea), kettle and spoons provided with your tea and coffee making facilities. Beds are equipped with...feather/duvet pillows. Considering the allergy risk, hotels don’t do that any more! When I asked for other pillows, I was brought some obviously very old and worn out ones!

Plussat: Large and clean apartments in an excellent location that’s only a few kilometers away from the center

Miinukset: While the staff were nice, one reception staffer forgot to activate the apartment key for access to the parkings that I paid for. It takes some walking outside the building to get the parkings, so I had to walk back to the reception to get the key activated, but I wasn’t offered any apology which was a little annoying

Plussat: The studio I reserved was very dull. No decorations. TV not working properly. Parking was too far from the hotel. Breakfast was served in a a very small restaurant that was not enough for everyone, not was it that of a 5-star Hotel.

Miinukset: See above

Plussat: Great staff on reception always willing to help, regardless of time. Even an extra bottle of champagne at midnight was no trouble, nor was translating local delivery menus.

Miinukset: There was external renovation works being carried out we didnt see or hear workmen just the scaffolding made it look a little untidy in places this was my only criticism of my stay

Plussat: the accessibility to the city any and the room quality

Plussat: Every thing was Nice

Plussat: Very good breakfast.

Miinukset: When I had to get a new room card, no-one was asking for any validation or identification. So it seems that anyone can easily get into any room.... Not very assuring!

Miinukset: Very tiny with no space to move or put luggage. the pictures on line are not what the rooms look like, overall I wouldn't stay there again if I can find other options.

Plussat: Everything was perfect. The hotel is located in Nanterre, close to Ladefense subway station. The hotel has very good connexions with the metro and rer. Rueil Malmaison is so nice. Wonderful place. It has everything you need for your Stay.

Plussat: Really clean rooms!

Plussat: Everything very clean. Good value. Breakfast more than expected.

Miinukset: Receptionist did not want us to order food at night even though there is a menu for some food items.

Plussat: Breakfast

Miinukset: Room is too small , hotel is far from the station and downtown

Plussat: Cleanliness. Avaliability during the night.The coffe was really good.

Miinukset: Not all stuff could speak english in level to understand each other. The room was really small.

Plussat: Location & Staff Behaviour

Plussat: Locatie was perfect

Plussat: Hotel is nice and rooms are wide. Location is great on a Main Street

Miinukset: Restaurant staff and service should be improved. Room amenities are missing a lot of basic items like slippers and weighing scale. Shower handle support was broken.

Plussat: Helpful front desk staff.

Miinukset: Gym facilities basic. More investment needed. Just ‘ticking a box’ for providing the facility but no more than a box room with three pieces of equipment too large for the dimensions of the room.

Plussat: Location, price, bathroom, calm

Miinukset: The night staff at the reception was not caring a lot.

Plussat: Siisti hotelli hyvällä aamiaisella helpon metroyhteyden päässä keskustasta.

Miinukset: Wifi voisi olla kokonaan maksuton tämän tason hotelleissa.

Miinukset: Blumping issues

Plussat: My overal experience was outstanding. We were treated with such kindness and respect and everyone went our of their way to help us with our questions and needs. The room was clean, modern, and nicely decorated. I especially loved that the hotel accomodiated my request to have an adjoining room with my colleague. The location was perfect as well. We found transportation easy to reach with the bus across the street and the metro just a 5 minute or so walk. It was close to restaurants, banks, and convienient shopping. I would recommend this hotel to all my family and friends.

Miinukset: It would have been nice to be closer to the center of Paris, but the metro and bus took us their quickly and for less than 2 Euro.

Plussat: the breakfast was too standard in a bad sens. Every day the same, nothing new.

Miinukset: Late check out was rejected.

Miinukset: smell in the room

Plussat: Very close to metro station Pont de st Cloud by foot (only a few meters away) and to buses stations (in case of metro strike), very clean (every day cleaning), big bathroom, nice breakfast, very kind, polite and helpful staff (they informed us about applications to help us deal with the strike that had in Paris). Quiet area, close to the center of Paris, with a lot of Supermarkets, restaurants and bistrot around. Easy access for walking to Boulogne forest and to the parc of St Cloud.

Miinukset: Soundproofing

Plussat: Relativly big rooms, the toilet and the tub was separeted. Great breakfast, nice staff, clean rooms. Close to metro line 10.

Miinukset: There was no curtain next to the tub. The sound-proofing of the front door was not enough.

Plussat: Guy at the reception helped us a lot during need! I appreciate that!

Plussat: As soon as we arrived we felt welcomed, the reception team was awesome. Big & comfortable room for a great price especially in Paris. Breakfast was also very lovely. Even though the metro was disrupted during our stay, there was a bus just down the road that took us right into the city. We really enjoyed our stay and would highly recommend this place.

Plussat: The attention at the breakfast was super nice. Unlike at the front desk

Miinukset: The people at the front desk specially Daniella was absurdly rude, charged us more than we were told the day before, sarcastic, disrespectful. The hotel had a smell, of old property, nearby the Eiffel Tower but far from anything else.

Plussat: Location perfect for our trip. Friendly helpful staff and very clean and tidy

Plussat: V comfortable beds. Location excellent for our purpose. Helpful staff

Miinukset: No bar. Dreary decor. Room on small side. Toilets in public area not clean

Plussat: The comfortable bed

Miinukset: The lack of bar and seating area

Miinukset: Breakfast should have been included in the price.

Plussat: Location and the room size

Miinukset: Toilets were separate

Plussat: Very practical location. Great to have a parking garage. Staff always helpful

Plussat: just what we needed -

Miinukset: N/A

Plussat: breakfast, view , room , sky lounge , food

Miinukset:

Plussat: OK, I started off in a bad mood because my reservation (confirmed) was not in the hotel system which is pretty much the worst start you can have at 22.30 when you arrive. Apparently the fault was Kayak's. The shower was a skinny one. I do like a big shower head. Breakfast was incredibly busy and it was difficult to squeeze into some of the seats. I was OK I got there first but my neighbour didn't try to sit down until I left. Eggs ran out. The Skybar had a view over the Eiffel Tower but there are many better views. The first night I went up and had a small bottle of beer for €10. The second night I went to the downstairs bar and had a big, draft beer for €5. Didn't miss the view.

Miinukset: The good news was that the staff worked to find a solution and I had my stay after all, albeit with a much raised blood pressure. The room was comfortable. A very big thanks to the staff who sorted out my accommodation. Sorry, I didn't take your names but that was the highlight of my stay..

Miinukset: My family and I were promised free extra bed which we got. At the end of our stay we were asked to pay 455 euro for the extra bed. We refused to pay.

Plussat: Location, comfort

Miinukset: Good staff

Plussat: Location is very good just near the metro station and in very good area. Breakfast was so good with plenty of choices. Big room with complete facilities.

Miinukset: There was a noise in the room all the day and night like passing tram and it was lift that we could not sleep well. Bathroom was a bit cold and when taking shower we could not control the temperature of the water correctly. In the lobby there is not enough sitting area.

Plussat: Staff were cooperative and room view

Miinukset: Housekeeping need to do a better job ,, carpet was not cleaned all 4 days during my stay & all garbage was placed in front the door of my room all day long though I was staying at a suite level floor!!!

Plussat: Nothing.

Miinukset: I never write bas reviews but this time i had too, have stayed in good Mercure hotels before but this one was not great at all. Staff were rude and unhelpful when we had problems with our room on the first day, not to mention an 800 euro guarantee???? Bed sheets were dirty and staff were unhelpful when we asked for new sheets and bedding. No toiletries, just a bar of soap. Breakfast was not great, no variety (for example there was literally only one type of cheese, lol). Location isnt amazing, not much around, however, 20 minute drive to the Eiffel tower. Overall a rubbish experience, would NOT recommend.

Plussat: Nothing, staff not informative

Miinukset: Everything, they closed the pool but on the site it states they have a heated pool

Plussat: Clean, Good location, Bathroom, Bar, Breakfast, Lobby area.

Plussat: It was close to Stade Pierre de Coubertin. It was clean.

Miinukset: It wasn’t really a 4* hotel. Pool was not accessible and fitness suite was just a converted bedroom with 2 treadmills, a cross trainer and a rower. there were no weights and more than 3 people would make it crowded.

Miinukset: the hotel reserved a taxi for me when I checked out. when the taxi sent me to the airport, the driver said he had no receipt at that time and will send to me on that same day! I tried a few times to contact the driver for the receipt. 4 days later, he sent me a picture of the receipt of handwriting, which cannot be used for reimbursement! If the receipt is hand writing, I need this paper receipt, but he refused to ship it to me and then he refused to talk to me anymore! How you hotel order this taxi company? I visited Paris more than 20 times and stayed in your hotel a few times, never had this issue before. Too disappointed!

Plussat: The hotel is a short uber or public transport ride from the city center, but relatively long walking distance. Bed was comfortable. The coffee, tea in the room was a nice touch after a long walk on the cold streets.

Miinukset: The bathroom (shower) reminded me of IBIS style, it did not fit to the room quality, overall.

Plussat: Everything ok

Miinukset: Nothing wrong