Sacramento hotellit North Natomas

Plussat: QUIET, comfortable & clean!

Plussat: not sleeping outside

Miinukset: High rates, didn't advertise $150 non refundable pet fee, staff tried to pretend like the only room they had was the most expensive one until I looked online, found cockroaches in my room.

Plussat: Great location. Spacious rooms.

Miinukset: No hot tub! It would have been so nice to relax in a hot tub after our long day.

Plussat: Dog friendly. Friendly staff. Location short distance to down town.

Plussat: The staff greeting was very good. The facilities were clean and tidy. The rooms are comfortable and well equipped for a short stay or extended stay.

Miinukset: The carpets are a bit frayed from wear and tear. The smoking area should be located further from the front entrance.

Miinukset: Dirty room

Plussat: Rooms have everything

Miinukset: Ran out of coffee one morning....staff made more.

Plussat: Clean, non smoking, food

Plussat: Clean, comfy bed, nice kitchen and large room.

Miinukset: Loud being above pool area and outside breakfast, staff knocked on door too many times way before check out.

Plussat: Location clean new room was nice

Miinukset: Could hear talking and television from adjoining room breakfast was late Sunday morning but

Plussat: Clean and well equipped; great location near the Tesla Superchargers.

Miinukset: The price was a little high.

Plussat: Easy check in

Miinukset: The front desk was a Little rude about late check out.

Plussat: front desk staff were cordial and helpful

Miinukset: Offer breakfast before 6 o’clock. At least something call to eat from 5 to 6 AM

Plussat: Comfortable beds, room location, large bathroom. I was able to checkout past 11am.

Miinukset: Not enough parking, my room was not ready for check in until 4:30pm and I had to checkout by 1pm. They kept running out of items at breakfast.

Plussat: The suite was so cozy and sparkling clean. We felt right at home which was the best way to end our trip.

Plussat: Having two bathrooms for the four of us.

Miinukset: No.

Plussat: The breakfast was more than adequate.

Miinukset: The location.

Miinukset: Helpful, friendly and efficient.

Plussat: Friendly staff, close to the airport.

Miinukset: Beds could be better

Plussat: It had a roof and a lock on the door

Miinukset: The cockroach. The dirty ness. The floors were sticky. The couch was dirty. The wallpaper in the bathroom was peeling. The kitchen was under stocked. The room was advertised as a 1 bedroom king with separate living room kitchen. It was just one big room. We specifically requested and emailed back with a YES that we would have an addditional roll out bed. We did not! So now our 14 year old 6 ft teenGer boy is suppose to sleep with our 16 year old girl. I think not! So we have to book a whole additional room! When we try and check out early the next day we get an unsympathetic call booking.com. And can’t get through to you!!!! Your number says to try again later. This after being up all night until 2 am. The lovely thing was I wasn’t alone in the kitchen. The cockroaches and the loud people out at the pool came to be by my side. I want all of our money back. No penalty fees. I will never use booking.com or the Hilton again. Christie Gibbs. 775-351-8628

Plussat: Location

Miinukset: Old, dated, poor service.

Miinukset: Shuttle service to airport was full and no other options.

Plussat: The room was awesome. I love the studio apartment feel with the kitchen and fridge.

Miinukset: The ice machine was a million miles away. It wasnt centrally locates.

Plussat: Very clean friendly staff value price

Miinukset: Need more seating in the pool area

Plussat: Only there for a quick night on a business trip. Overall a very comfortable stay and convenient to the airport. Rooms were clean and included a refrigerator. (Left for the airport early, so didn’t eat the breakfast.)

Plussat: Courteous staff, breakfasr, room layout, hwy access.

Miinukset: Getting a little worn. Memorial day staff too low (one person inadequately keeping breakfast stocked).

Plussat: Excellent shuttle service yo the airport!

Plussat: Great Breakfast options, comfy bed, friendly staff

Plussat: Comfortable bed. Good AC

Miinukset: Really was great. Had a little trouble with tv but someone came right up and fixed

Plussat: Everything is easy and smooth, no problems.

Miinukset: It's a strange area and parking does not feel safe. Nothing much they can probably do, but it is a level of unease while staying.

Plussat: Good breakfast options. Airport shuttle was ready & driver was helpful. Staff gladly supplied extra towels to sop up water when shower water ran out of area and onto floor from a wheelchair accessible shower.

Plussat: The girl who runs the kitchen and drives the shuttle to the airport. Such a lovely personality!

Miinukset: Noisy upstairs guests running around

Plussat: The breakfast was amazing for a chain hotel was far better than any previous breakfast in a hotel. The staff was exceptionally nice too.

Miinukset: Everything was very good, no improvement needed.

Plussat: Comfy beds Quiet area Great Breakfast Good Coffee station

Miinukset: Check in staff needs to be a bit more friendly and informative...Marriott name is synonymous with top customer service.

Plussat: The bed was extremely comfortable!

Miinukset: The maid in the breakfast area was quite rude.

Plussat: Location

Miinukset: My Hilton honors was not honored. The lady at the front desk told me my number wasn't recognized in the system even though it's printed on my receipt.

Plussat: That I had a good sleep

Plussat: the smallest room I've ever been in Kindly asked to change , was rudely told NO NO

Plussat: Room is big

Miinukset: It’s really dirty everywhere. I even saw footprints on bath towels.

Plussat: The bed was comfortable

Miinukset: There's a deposit, My wife did the booking and we had a budget from my company and the deposit took us out of the allotment. When I ask if I could cancel pls keep in mind I did the res. 10 mins earlier they were very unwilling to cancel even knowing that my wife didn't understand the deposit factor.

Plussat: Great service

Miinukset: It was difficult getting into and out of the building in my power wheelchair!

Plussat: Location (near the freeway)

Miinukset: Parking was somewhat limited.

Plussat: Clean, close to airport, reasonable price - no frills but a good value. Room was comfortable and pleasant.

Miinukset: The bedding was dirty. Someone left old used plates wrapped in a dirty sweater in the bed of my pickup truck.

Plussat: location seemed decent and the exterior actually looked presentable

Miinukset: long black hairs in the bath towels each day - not ours. short black hairs in the sheets - not ours. smelly hallways with very dirty carpeting. each new day, our key cards didn't work and required reprogramming, with no staff apology. AWFUL...

Plussat: Nothing

Miinukset: Staff not friendly, guest making noise all night, carpets smell like they're 10 year past replacing.

Plussat: Close to the airport, convenient, clean, breakfast. The gentleman that was working the afternoon evening shift and the girl who checked us out. They were awesome!!! Smiled all the time!!!every hotel should teach their front line employees that a smile can make or break guests stays!

Miinukset: Our card key kept messing up. We come back at the end of the day and our card key wouldn’t work and we’d have to get it fixed