Sacramento hotellit North Natomas

Plussat: The airport shuttle driver was very courteous and friendly considering the front office forgot to inform him of my pickup at the airport and I waited close to an hour. Apparently their Christmas party was happening around that time. Overall, a pleasant overnight stay and many food chains within a short walking distance. Good variety of breakfast choices.

Miinukset: Very odd placement of the light switches in the bathroom/vanity area in our junior suite room.

Miinukset: I got over charged book the room for 125. With tax came to 141.89. They charge me 201.89 .been a week still don't see a refund have called them 3 times and still get the. Same thing us we over charge you and a refund has been approved

Plussat: Aamiainen oli hyvä. Kahvia oli saatavilla 24/7

Miinukset: Tupakanhaju tuli savuttomaan huoneeseen savullisista huoneista

Plussat: Convenient location

Miinukset: Nearby dining possibilities were all fast food.

Plussat: Location

Miinukset: Handicapped room reserved was not available. Could not use the shower due to no handicap availability even though that was guaranteed when room was reserved.

Plussat: Clean room . Fast check-in . Location is very quiet

Miinukset: To-go breakfast . Cereal with no milk .Not worth the extra we paied.

Plussat: Location

Miinukset: Customer service was horrid. Instead of honoring our early registration time, they had their housekeeping staff ready rooms for walk ins without registrations. We were told we could get ready for our wedding in the lobby bathroom. Terrible customer svc

Plussat: Very clean. Pleasant and helpful staff. Walking distance to good restaurants.

Plussat: Cleanliness of the lobby, clean sheets

Miinukset: Bathroom smell urine. We had to call the housekeeper to soray air freshener. Room temperature did not reach max cool temp. During night time, there was no cold water on the shower, all hot water. It was close to midnight so we didnt call the front desk.

Plussat: Clean and comfortable

Miinukset: Returned rental car and given phone number to call called multiple times with machine response. Finally took Lyft back. Agent on check in promised breakfast snack waiting due to 4 am departure. We didn’t purchase any breakfast food due to her promise. No breakfast bag at departure. Don’t promise if you can’t deliver.

Plussat: Location was excellent

Miinukset: Hotel had roaches and the cleaning service was horrible my room never was serviced for cleaning.

Plussat: Clean with helpfull staff.

Miinukset: Tolet did not work well.The rate went way way up on the weekend so I went way over budget.

Plussat: Staff was very helpful and offered a crib for my newborn. That said, the room was very quiet and the having access to a kitchen was excellent since I was traveling with a young child.

Miinukset: The room was spotless, except for a stained bedskirt and the crib was way too low for a newborn, which made it impossible to use.

Plussat: Hot breakfast and drinks

Miinukset: No housekeeping on weekends

Plussat: Everything! Very clean and spacious! Friendly staff. Should actually be a FOUR star Hotel. We had a fantastic stay!

Miinukset: Nothing!

Plussat: The employees were great!👍

Miinukset: All good.😃

Plussat: The location and free breakfast.

Miinukset: The $75 security deposit using credit card. This is a pet friendly hotel, not recommended for people with allergy.

Plussat: Dog friendly. Friendly staff. Location short distance to down town.

Plussat: Location

Miinukset: The pull out bed was worn out with springs showing

Plussat: The staff greeting was very good. The facilities were clean and tidy. The rooms are comfortable and well equipped for a short stay or extended stay.

Miinukset: The carpets are a bit frayed from wear and tear. The smoking area should be located further from the front entrance.

Plussat: Rooms quite comfortable, enjoyed pool, breakfast good

Miinukset: TV not working in bedroom, DVR not working, phone broken, however once reported these things were repaired quickly

Plussat: Perfect home away from home. Amenities were great and location was pretty good as well

Miinukset: Hotel staff was not as engaging in the AM.

Plussat: Comfortable bed

Miinukset: I can hear everything that goes on outside of my room. Doors slamming every 10 minutes, people talking in the hallway, people walking hard upstairs. I came here to relax and get a good nights rest away from home and i barely got a good hour of sleep. I will not be booking at this location again and i want my money back.

Plussat: Very clean and comfortable

Miinukset: At check in they tried to charge me an extra $150 as a pet charge. This would have made my one night stay $300. The pet fees were absolutely not disclosed as I'd certainly not pay that much money. The staff said this was normal, I scoffed, as I travel with my dogs regularly and have never had an added fee more than $30. The staff person said he's waive the extra fee because I pre-paid for the room, which did not include added charges. So be careful. I did indicate I was travelling with pets (2 small dogs) when I booked the room. They are trying to advertise they are pet friendly but they aren't really. It's a way to charge exorbitant added fees. Staff was clearly uncomfortable with dogs too.

Plussat: I liked the friendly staff at the front desk. The room was clean and check out was a breeze.

Miinukset: The tile in the shower, of the room I was assigned, had a large crack that was filled. It would be more aesthetically pleasing if the tile was just replaced.

Plussat: Night staff very courteous, accurate and efficient

Miinukset: Overcharged and not willing to refund the deposit and incorrect charges or provide necessary info from their ledger for my bank

Plussat: Very nice staff, clean and comfortable

Plussat: The shower! Lol

Miinukset: No

Plussat: The room was clean but due to Covid there were no Amatis they did not clean our room for the second day and there was a huge gap under the door so we could hear everything going on in the hallways and light coming through all night long but the staff was

Miinukset: Was all stated above and the staff was excellent

Plussat: Quiet Room Comfy Bed. Nice Shower Friendly Staff.

Miinukset: Long walk to food if on foot. No shuttle but this is due to Covid No breakfast also due to Covid. West facing room took some time to cool off. Cannot dim the TV blue light (but where can you? )

Plussat: Clean room customer service at front desk are always helpful and nice the stores I needed to go to was all very convenient and not that far from the hotel I've stayed at this hotel numerous times and is satisfy with the stay everytime.

Miinukset: I loved everything about the hotel.

Plussat: The room was so clean. The housekeeping staff really takes good care of the condition of the room and all the amenities. The staff was very helpful and kind. I really appreciate that they have an airport shuttle. I would stay here again!

Miinukset: Very nice hotel, everything was in good condition and looked new except the tub faucets, which looked old and worn. But that is so minor. The place was very near immaculate.

Plussat: Great room clean inside and out

Miinukset: Wish i could paid my deposit in cash but for the cost didnt mind

Plussat: Good location and very clean

Plussat: Bed was really comfortable. Really great location from the Airport. Nice and cool when you walked in the room.

Miinukset: First time stayed there was excellent. This time thru didn’t have conditioner filled. Coffee had 1 that was not decaf, had 1 regular coffee ave one cup that did not have plastic around it. No breakfast options everything was closed. I know because of the virus going around but you think they would have coffee.

Plussat: Wonderful staff the night day of check in

Miinukset: Everything was great