Sacramento hotellit South Natomas

Plussat: We reached bit early and staff tried their best to allowed me to check in bit early than 3 pm (usual check in time) Room and beds were clean.

Miinukset: While booking I had expected that rooms will be spacious but due to layout room was bit congusted. Second day breakfast menu was bit less menu.

Plussat: room clean, lobby updated and nice. They offered a hot breakfast.

Miinukset: Not enough room on hotel shuttle so had to take an earlier bus which got us there an hour early (we had to get up an hour earlier than we had planned). Pool had so strong of chlorine it burned our eyes just going in the room! We were unable to swim

Plussat: Everything was awesome!

Plussat: close to freeway

Miinukset: very small bathroom

Plussat: Love this hotel. Perfect for visiting family.

Plussat: Staff was pleasant and helpful!!

Miinukset: Indoor pool was WAY too hot/humid to enjoy in August

Miinukset: The breakfast was not good

Plussat: crystal at the front desk was cery accomadating she was vey helpful and professional.

Miinukset: our room was skipped by housekeeping and i made to take off the do not disturb sign off so that they could freshen up the room no one did so and when i went to the front a gentlemen was there from the night at the front was not helpful. i jusy was upset at the fact that they lied about the do not disturb sign was on.

Plussat: We had to leave early and coffee, toast, oatmeal & fruit we're available 30 minutes early. Much appreciated!

Miinukset: Too many tables & chairs in the dinning area. Made it hard to get around. Would not be able to get my disabled father in his wheel chair through there for sure. Just an FYI.

Miinukset: The bed was too soft for me,it could be better a more firm bed,besides that i liked the room.

Plussat: The hotel is wonderful and the free breakfast was excellent. Would definitely stay again sometime.

Plussat: Great staff and professional service, well planed and equiped rooms. Very good quality restaurant with reasonable prices.

Miinukset: Only 1 laundry machine and dryer not enough for such big hotel, if you have room which is possible to combine it is very loud and you can hear noise between rooms

Plussat: The location was perfect for me. I liked being on the top (3rd) floor. Most of time I spent studying for a nursing exam I was taking the next day. It was quiet and cozy which I really appreciated. I also liked that they offered room service.

Miinukset: I didn't like that I was put in a room near the elevator, since I did request a room at the end of the hall, however it ended up working out great as my room was quiet. It's mostly just the fact they ignored my request I didn't appreciate.

Plussat: Bed was comfortable, the bathroom clean and well stocked, room service was great and the breakfast had a wide variety.

Miinukset: Nothing

Plussat: Everything

Miinukset: N/a

Plussat: Outdoor pool area!

Miinukset: Cleanliness of overall hotel. Size of room.

Plussat: Good appearance, clean, well kept

Miinukset: Location by highway

Plussat: Leaving this hotel.

Miinukset: Facility was dark, dingy, and very depressing looking in and out of the room. The coffee maker does not work. The floor in our room looks dirty. The counter for the sink in the bathroom is much too small. The check in staff were like robots with no personality.

Plussat: It was great. Staff was friendly and helpful and the room was clean and comfy. Restaurant food was good and bartender was friendly and made excellent drinks.

Plussat: Staff were just great, friendly and professional. At the front desk and in the Cafe, they were amazing.

Miinukset: Bring next to the freeway was noisy but I would stay there again (and maybe request an inside room).

Plussat: It’s very quiet and clean and the staff are accommodating.

Miinukset: I would like to try hotels near downtown with restaurants around.

Plussat: Location

Miinukset: There were children running and yelling through the hall of the first floor from 8:30p-9:30p and the people above us on the second floor must have been break dancing.

Plussat: Comfy room, nice hot shower

Miinukset: A little difficult to find after dark among the tree lined street

Plussat: I loved everything . It was perfect .

Miinukset: I loved everything . It was peaceful and quiet

Plussat: There was nothing good about this room it had roaches and me and my daughter got bit now she is sick

Miinukset: Someone broke into my room left drug paraphernalia trash I was not refunded nor accommodated for my inconvenience and then I was not able to reenter for rebooking at the room

Plussat: Location

Miinukset: There was no cable in my room. I called the front desk my second day there and they told me the maids didn’t come in until 10am. I was fine with that because I was leaving anyway. I got back to my room at 5pm and I still did not have cable. They finally changed out the box at around 8 pm. Bottom line is I only had cable for a few hours during my stay. The tub was also very dirty and stained. I cleaned some of the stains myself. The sheets were not changed when I got there. I could tell someone was on the bed.

Plussat: NOTHING

Miinukset: I DIDNT LIKE HOW THE ROOM WAS NOT CLEAN AND MOLD EVERYWHERE AND MADE ME SICK AND THE STAFF THERE WHEN I ASKED FOR A REFUND OR A BETTER ROOM THEY REFUSE TO DO SO.

Plussat: Nothing

Miinukset: Very dirty and rundown. No place to plug I. Electronics. Smelled bad and very unclean

Plussat: Cheap prices, but you get what you pay for.

Miinukset: No smoking rooms definitely looked like it’s has been smoked in before by the discoloration. There was a spot in the paint on the wall for a picture that wasn’t there. It wouldn’t bother me if it was blank wall painted one color but to have a square that is a different color is weird. The shower curtain looked like it was about to fall down.

Plussat: The only good thing was Mel at the front desk she was nice.

Miinukset: Reserved this room for 2 nights for a baseball tournament but cancelled my 2nd day reservation at 1:30am. The room behind us had kids crying running around and people up all night until 6am. There were people outside our door talking and laughing. Shady people walking around. Everything was dirty!! Including towels and comforter! Shampoo samples were half used. I never complain, but this was the worst hotel I ever stayed at!

Plussat: Price

Miinukset: Young staffers practically cried when I complained. They lied about having a hot breakfast. Place is a dump.

Plussat: The staff were polite.

Miinukset: Room and swimming pool are filthy!

Plussat: Nothing

Miinukset: My card for my door kept not working, i asked them to not clean my room one day, and they cleaned it, the next day the didnt clean it without asking no towels or nothing

Plussat: The front desk staff was superb, breakfast supplies were on time and fresh every day.

Miinukset: I left a purse and some items in one of the drawers when I checked out. Housekeeping claimed they didn't find anything in the room. I know this to be untrue. No one else was in the room between the time I checked out and the time I called to advise I had left items in a drawer. Also, never advised that the one towel I received would be it for a 4 night stay....no daily housekeeping services provided.

Plussat: I was really surprised that there was a swimming pool and hot tub which exceeded my expectations.

Miinukset: There wasn't any towels in my room and after asking house keeping for some I had to return to the front desk inorder to get some.

Plussat: Nothing

Miinukset: The carpet is discussing brown stains just horrible

Plussat: quiet. comfortable bed. air conditioner worked good, not too noisy.

Miinukset: coffee makers for room did not work.(2 of them)

Plussat: Close to free way

Miinukset: The room is so dirty, it's not clean, and smells so bad. It's the worst I ever experienced. They got to clean the room. The front door is full of trash cans. The worst place

Plussat: the wife and I stayed at extened stay america a couple of years ago and loved it

Miinukset: have a bad experience with, a rude, totally non professional lady that cancelled our reservations and forced us to go else where,she was nasty, she should be happy that Iwasn't her supervisor because I would have terminated her employment,her conduct was horrible.

Plussat: Proximity to freeway.

Miinukset: The lobby, the rooms, the parking lot, the noise, the trash receptacles, the kitchen sink, the toilet seat, the pillows, the TV, the bedding, the lamps, the iron and ironing board, the curtains, the front door.

Plussat: I didn't I and I want my money back

Miinukset: My stay was well until I started see roaches.

Plussat: It was clean. Good for what i paid.

Miinukset: I called about an extra pillow i really needed one for my son and was quickly told no they dont give extra pillows,i had to share a pillow with my son it wasn't so bad I just thought even making me feel like there was an effort made would have been cool.

Plussat: Location

Plussat: It had a kitchenette and extended our check out to 12noon.

Miinukset: No ice machine.

Plussat: Nothing

Miinukset: People kept getting keys to my room cause certain staff wouldnt pay attention and would give my room up thinking its vacant...my new car was hit in the parking lot by tenants with No insurance..the shower water kept going Cold..the tub kept flooding aswell as the kitchen sink ..alot of theft and more is going on ..most the staff and Gm was great and very helpful and understanding.but its really not much they the staff can do when the owners are not giving the staff all the proper tools that they the staff needs to keep the grounds safe and clean ..Like more Cams on all floors!!!!!

Plussat: Location, and friendly staff

Plussat: Location was right off freeway.

Miinukset: I was expecting free breakfast to be more than just coffee? The door knob for rest room was inoperable. The walls to the room was not sound proof enough you could hear weird late night noises from your neighbors. The vending machine took my money.