Sacramento hotellit lähellä Sacramento Theatre Company

Plussat: Friendly staff and easy check in and out

Miinukset: They didn’t stock the mini bar after our first night

Plussat: Buffet breakfast was tasty. Pool was perfect. Room was nice.

Miinukset: Yes, there's no fan in the bathroom

Plussat: Fresh baked cookies in lobby. Patio Room service excellent food & presentation. Holiday Decorations tree.

Plussat: There was a rather large group checking in at the same time I did. When I say rather large I mean like what seemed to be a couple hundred people. I asked one of your valley's if the massive lime was the line to check in. He asked if I was with the large party, I said no that o was by myself. I asked me to wait for a minute. When he returned he had gotten me to the front of the line and checked in. I don't remember his name but a damn fine employee.

Miinukset: At one point our key cards stopped working but the staff was extremely accommodating and fixed the problem very quickly.

Plussat: I really loved the staff! They were excellent and always made it a priority that we were happy and comfortable while staying!

Plussat: I would like it if your room service went a little longer. Stopping at midnight is too early.

Plussat: The pool.

Miinukset: Firstly I was made to wait for four hours in the lobby before I was allowed to check in once I was in the room I discovered that there were no USB Outlets whatsoever the TV was not connectable to external media, and there was garbage behind the furniture

Plussat: Very comfortable rooms and nice staff

Plussat: Staff friendly and bar area in lobby nice.

Plussat: The bed was extremely comfortable and I liked the size of the bathroom and shower

Miinukset: No microwave

Plussat: Decor was stunning Staff was exceptionally accommodating

Miinukset: The club right across the street was extremely loud and kept us awake all night. The bar was beautiful but we disliked the pork spread on the meat & cheese platter we ordered

Plussat: The staff was so friendly and accommodating. Loved that it was pet friendly.

Miinukset: The noise from the night club on 10th !

Plussat: Character!

Plussat: We loved this hotel. Great room in every way especially in its character.

Plussat: Appearance and location

Miinukset: Very noisy on 10th Street facing room. Hard to sleep. $10/day charge for WiFi.

Plussat: Comfort of room and size of bathroom.

Miinukset: More informative staff, location was close to everything downtown but didn’t seem like a good neighborhood.

Plussat: Conveniently located in Downtown Sacramento. Clean and comfortable.

Plussat: Comfortable bed. Nice toiletries.

Miinukset: Rooms are rather small, but still nice.

Plussat: The room was lovely, well decorated and comfortable.

Miinukset: the room was noisy and a bit small.

Plussat: Great boutique hotel.

Plussat: It was large, clean and had a mini kitchen.

Miinukset: Room service stopped too early st 10 pm. It would have been nice if it was open til 11 or 12 midnight

Plussat: Location and room met beyond our expectations.

Miinukset: No

Plussat: I like the breakfast and the location

Miinukset: Bed sheets and blanket it was wet

Plussat: Staff

Miinukset: Very few amenities in the bathroom, no lotion, shower cap, makeup facial wipes etc.

Miinukset: Saturday night’s bartender was rude and not friendly.

Plussat: Perfect location at the Capitol. Easy walk to our Commission meeting, some good bars and restaurants within a block, and good parking. I would come back here.

Plussat: Love you everyday big thumbs-up will stay again staff changes grade easy access beautiful rooms the whole place is just a great experience

Miinukset: Loved everything

Plussat: Nothing

Miinukset: When I arrived, there was no valet parking, which they use to offer on past stays. Not a huge issue but the price of parking is the same but no valet. Seems like they are trying to maximize profit at the expense of convenience and experience to the guests. I booked my room well in-advanced and requested a city or park view if available. I received a view of the parking garage. No apology or explanation as to why I wasn't accommodated nor was I advised that I wasn't going to be accommodated. I didn't find out until I arrived to my room. Very disappointing and disrespectful. Around 2am my neighbors came crashing through the hallway shouting and clowning around. They kept opening and slamming thier front door which was shaking our bed and wall. They were blasting music in their room and shouting (partying). Clowning around in the hallway while still opening and slamming thier door. I called the front desk twice and the issue was not resolved. Both times I called the young lady at the desk would answer giggling and laughing with her coworkers. Clearly they were too occupied to be bothered by my problem. They continued to blast thier music and party... This was extremely unacceptable. I informed the manager the next morning at check-out all she offered was to cover the parking pass. I spent $220/night and all I was offered/given was $20 off?? This is disrespectful and unacceptable. Clearly they care only about thier money and not guests nor thier stay experience. The party should have immediately been broken up and the guests should have been kicked out if they did not comply. They could have offered to move us rooms for our troubles, but nope. I even checked for vacancies through thier website and there were rooms available. The staff are lazy and only willing to do the bare minimum. Will not recommend this place to anyone and will not be returning.

Plussat: It good

Plussat: The ease of access to a lot of what downtown has to offer, not to mention the cleanliness of the hotel itself.

Miinukset: We thought that having to pay for parking at $20/night was a little unjust. If someone is spending $200 to stay the night at Residence Inn, the $20 for parking just seems like a little much.

Plussat: Great breakfast and clean, comfortable accommodations

Miinukset: Built in phone charging outlets needed.

Plussat: Location room was stylish and comfortable

Miinukset: 3am Fire alarm and two hours out of room , no e

Plussat: The area was perfect

Miinukset: Parking was ridiculous and they don't even tell you joe it works or how he self parking or the valet is. Like expect to walk hella far if you self park.

Plussat: Central location to Farm to fork festival !

Miinukset: None!

Plussat: Location is great. The lady that checked me in was awesome!

Miinukset: When I was checking out the lady at the front desk messed up and changed me extra $4. Not a big deal but she tried to make out like I owed money but she really didnt want to reverse the transaction.

Plussat: Staff is always nice and helpful love staying here

Plussat: The location is excellent. Every staff member was extremely nice and accommodating. The restaurant and bar is great to have right on property even though the hotel is near several eateries, it was nice to just go downstairs and eat without having to figure out a place to go to. I enjoyed getting the hotel texts after we checked in.

Miinukset: No in room safe.

Plussat: Location, friendly staff, attentive service

Plussat: Close to where I visit

Miinukset: Very noisy room. Stain on the bed sheet Chair not stable

Plussat: Too expansive for what you get. For the price of the room, it should be included with stay.

Miinukset: Amenities were very weak. Coffee in the room was horrible. Room wasn't cleaned until after 4 pm.

Plussat: good clean room,large bed n soft pillow.we can go to old town just walk 4 minute.and 2 minute to macys n mall.i like to come here again.

Miinukset: everythings is good.

Plussat: Location.

Miinukset: Couldn't use shower. Drain was broken. Maintenance no where to be found. Room smelled like smoke.

Plussat: This hotel had a great location near lots of shopping and restaurants. The room was clean and comfort comfortable. The staff was very nice.

Miinukset: I think it was due to construction in the area and arriving after dark but the entrance to the hotel and where to park was hard to find and unclear.

Miinukset: The definition is misleading when it said 2 bedrooms king and queen beds Once we got there it was 1 king bed for handicap population.

Plussat: The view from our room

Miinukset: Blood stains on bedspread, hair and soap from previous guest in shower, food Dow side of bed. Beds are very small-full size not queen as advertised.

Plussat: Nothing. Horrible experience..

Miinukset: Pillows were flat. Very bad customer experience. There is no free wifi (its currently 2019...lets get real here). You pay premium and you have to be a bonvoy member for internet access. Everywhere else charges $10 for parking. They charge $25.

Plussat: Staff is very friendly

Miinukset: Check out time

Plussat: The cleanliness of the room and that you can get more points for not having your room cleaned.

Miinukset: We were placed in the room right next to the elevator so we didn't get the best nights sleep. Kept hearing everyone talk, cell phones ringing and such.

Plussat: Location was good and staff were courteous enough but could have done more as we had an awful room experience.

Miinukset: Not clean. Blood on curtains, pillows stained, location of room to elevators, and noisy next door room.

Plussat: Bar and breakfast

Miinukset: Water leakage from one of the window when it rained, messed up my jacket!

Plussat: The room was very clean and up to date. I like that there was both a bar and restaurant in the hotel. The location was very good.

Miinukset: As others have noted, the parking is problematic. The self-parking lot is across the street, and isn't a very good value. We had issues leaving with our room key card, but the response over the intercom was prompt and effective.

Plussat:  

Miinukset:  

Plussat: The stay was great and the view was very nice. I asked for bathrobes and slippers and they were very comfortable and clean. It was a great stay.

Plussat: Staff and facilities were good, clean and friendly staff. Convenient location

Miinukset: The price per night was listed at 159.00 but with 25 .00 self parking and 60.00 tax the room rate is closer to 210.00 per night and breakfast not included. Hidden parking charges and taxes made it too expensive. .

Plussat: Beautiful place in DT Sacramento. Nice bar.

Miinukset: Toliet overflowed and could not shower. A nice man was dispatched to unclog toliet, but housekeeping never arrived. Had to check out to make appt. I guess they new the room would be cleaned after we left.

Plussat: Allowed us to check in early and also gave us a late check out.

Miinukset: The staff at the restaurant on site of the hotel, I believe it was called Morgan's, was terrible when we had Sunday brunch. The service was slow, the food cold and I would not recommend eating at the restaurant on site.