Sacramento hotellit lähellä Historic Governor's Mansion

Plussat: Customer service, modern style, cleanliness, location. VIP treatment for our dogs was sweet.

Miinukset: Very loud and crowded on Saturday night. Party vibe and and annoying selfies galore everywhere, but I suppose that's not fault of hotel.

Plussat: Bed was comfortable

Plussat: The room was really nice! It was in a great location. Staff was friendly.

Miinukset: The information regarding parking could've been better. I assumed we had the option to either self-park (through the hotel) or valet not realizing the hotel doesn't have a parking garage to self park so when I left at night I had to pay $18 through the city on top of the $70 overnight parking to then park with valet through the hotel. The pool was packed when we went to go swimming in the morning and the staff just walked around completely ignoring us instead of trying to help us find somewhere to sit. They had signs set up on tables saying the area was reserved for 10 am yet no one was even sitting there at 1130 am. Bad customer service when that's what their job is there to do. I called ahead to make sure my reservation was okay because the card I originally booked it under was cancelled. The lady I spoke with confirmed my reservation and confirmed with me that everything was good to go. I showed up to check in and the front desk lady then told me my reservation was cancelled?? Extremely frustrating after driving 8 hours to Sacramento and just wanting to get into the room and relax. Fortunately, they were able to rebook the reservation but it was just frustrating to have to do so.

Plussat: Close to restaurants and entertainment

Plussat: The staff were above and beyond anywhere I've stayed before. This is a very classy hotel they make you feel like you are important. Beds and pillows super comfy. Pool area very fun, great location. We walked to almost everything.

Plussat: Beautiful pool with delicious food and drink. Great rooms and public spaces.

Miinukset: WiFi not included.

Plussat: Staff was super nice, warm, and welcoming!

Miinukset: It was confusing to pull onto the driveway for check in. Felt a little hidden and missed it the first time around

Plussat: Very clean, Super quiet. I took my 16 year old to see a concert.... loved the convince w walking distance to venue.

Plussat: Room was nice. Bed was nice.. staff was nice

Miinukset: Didn't like that i paid that much for a room and wasn't allowed to use the pool when i arrived at 300pm check in time and the pool was closed at 230pm... the MAIN reason i booked the room was for the pool

Plussat: walk out the hotel door to the Golden 1 Center.

Miinukset: no coffee maker in room

Plussat: Great customer service food is excellent awesome location absolutely loved it

Plussat: 1. Close proximity to shops and restaurants 2. Ambiance, beverages in lobby 3. Support staff were concerned about your stay 4 toiletries were first rate

Miinukset: Not enough toilet paper. Only a roll that was half filled

Miinukset: The air conditioning would not stay on and room got so hot in the night we didn’t sleep well

Plussat: Nice staff, quick Valet good location.

Miinukset: Not my first stay here, you should tell people that upgrade to a corner suite that it’s facing the rear and side which is a construction zone. And room service might want to retrieve the trays of old dishes that sat the whole duration of our stay.

Plussat: At no point during the booking we were told that there would be $20 charge per day for parking even though you are staying at the hotel so for us having 4 night there was an additional $80 surprise charge on top of everything. Any snack or food item you purchase from them is extremely over priced a small bad quality sandwich was $14 and a soda can was $3. So if you have dont mind having $100s in surprise charge or other un expected charges and over priced item then it's your kind of place.

Plussat: Best location for visitors.

Plussat: Pool

Miinukset: FALSE Advertising This hotel says it has a sauna, the reason why I stayed here! & the DO NOT HAVE A SAUNA!!!!

Miinukset: My tv and room phone weren’t working

Plussat: Very clean and loved that they had room service late. Quick walk to the Golden 1 Center.

Miinukset: Don’t really have any complaints or anything I would of liked to change.

Plussat: Just location. And kind staff,

Miinukset: Everything. Old, dated, slow service, poorly maintained, trrrible experience

Plussat: The hotel is secure and clean

Miinukset: Parking is expensive and room service food below average

Plussat: your housekeepers wee THE BEST EVERRRR!! THEY WERE VERY SWEET and assisted us with extra soaps that we needed. The room was SPOTLESS!!! Bed...perfect Room service gentlemen were VERY kind and professional. Smiling and always asked if they could help with anything else.

Miinukset: Parking was not smooth both days that we stayed. The room key did not work in the checkout meter in the parking lot. Thank goodness OSCAR was there to assist us. It was his first day and was the kindest attendant. Keep that man in your staff. He apologized and was VERY HELPFUL.

Plussat: The location across from the capitol gave it a feeling of openness. The lobby downstairs was lively and the bar/pool area really nice to sit in. We ate at fabulous local restaurants and the distance to Old Town Sacramento and Riverwalk was easy.

Miinukset: It would have been nice if there was a connection with the gym from inside.

Plussat: Great location

Miinukset: Outdated, needs remodeling

Plussat: A landmark property that is tastefully and uniquely decorated. Very clean & comfortable. Elegant restaurant (price-wise breakfast is doable, but dinner is prohibitively expensive). Fabulous location all-around. And thank you for the complimentary coffee.

Miinukset: The lobby needed more AC. The viewing deck was only available for wedding and 13/14th floor guests.

Plussat: Excellent location in heart of downtown Sacramento - easy walk to Capitol and lots of restaurants. Had delicious, healthy breakfast at onsite restaurant. Beds very comfortable. Nice view!

Miinukset: Our room was a tad small for two people and a little dark.

Miinukset: Very loud noise from the park concert woke us up in the morning.

Plussat: They were able to give us food that wasn't listed on the menu.

Miinukset: Simpler breakfast choices.

Plussat: The room was lovely and a welcome treat after camping and road tripping for the week. The location was perfect for getting to know Sacramento. The staff were extremely upbeat and friendly, especially Sammie, at the front desk! Sammie had great restaurant recommendations and sent up sparkling water to welcome us.

Miinukset: The room was well worth the price, but I feel like WiFi should be included rather than costing an extra $10 at this price point. It was the only (very minor) annoyance and I will still look forward to returning!

Plussat: Stylish, good position, excellent value for money, spacious room, very comfortable bed

Plussat: Charming and quirky decoration.

Miinukset: Vastly overpriced. Noisy (noise from outside); situated in a dodgy part of town with lots of homeless people and emergency bail kiosks; very little furniture in rooms to unpack your stuff into; the light switch by the bed was so high I had to get out of bed and stand up to operate it...

Plussat: We loved this hotel. Great room in every way especially in its character.

Plussat: Loved the look and feel of the hotel. It was very beautiful. The location was perfect!

Miinukset: When I originally booked, our room had breakfast included. A few months later I went back and found a cheaper rate. The only difference was the new booking did not have the breakfast so it was a little deceiving that the room was at least $50 cheaper to not have the "included breakfast"

Plussat: The hotel was beautiful and clean.

Miinukset: There was nothing wrong with the hotel, at all. But the city was desolate... restaurants, stores, and sites were all closed (permanently) or closed at 9 pm.

Plussat: Quiet rooms. Location. Nice restaurant with great drinks and food.

Miinukset: No pool, no outside area to relax or just get out instead of being in the room the whole time. I would not recommend this hotel to anyone who is staying for more than one night. You will he bored.

Plussat: Great boutique hotel.

Plussat: This place is the most affordable place ever and it's incredibly beautiful and rich with history.

Miinukset: Nothing!

Plussat: The location was well within walking distance to the Capital Building, had a lot of character, and the staff offered lots of recommendations and information.

Plussat: The hostel overall was amazing, as was the food, the service, and the location was very convenient to where I was traveling from. I would like to shout out a very special person as well. Kaylin is an excellent employee, she was honest and upfront about everything, and I'm very thankful that she kept her word to help me out with the photography I wanted to do before I left for home. Every time I had a concern, she was there to solve it, people like that are hard to find nowadays, especially those who love their jobs, so to her and all the Hostel staff, God bless, and thank you for the awesome experience!

Miinukset: That you can only stay 14 days in a year.that sucks

Plussat: Good location, parking on site, wonderful big old house converted into a hostel, super friendly staff, good kitchen, big sofa area to hang out. As hostels go this is a good one!

Miinukset: N/A

Plussat: Great location, helpful staff and good value Good parking Easy to meet people

Miinukset: Hard to find with minimal signs. On floor 3 and no lift

Plussat: Ambiance and a/c especially at this time of year. Kitchen is well equipped and breakfast is generous.

Miinukset: Can't think of anything.

Plussat: Serve breakfast for this kind of price.

Miinukset: Shared room with alot of strangers.

Plussat: We weren't 100% on staying in Sacramento but we're so happy we did - and chose HI! The private bed was so comfy, it was quiet and clean. And the decore throughout the building was brilliantly period (Victorian). Plus, it had great food, beer and night out recommendations on a poster so we ended up hitting the silent disco nearby… Overall a great place to stay in the capital, with everything within walking distance. Would stay again!

Miinukset: Nothing to fault in all honesty - brilliant stay compared to many other hostels.

Plussat: The location was superb and the Hostel's mansion simply beautiful and you felt the era of its elegance! Breakfast and taco night etc was great!

Miinukset: Exterior of mansion was being painted so it did not provide the opportunity to open bedroom windows for the nice breeze.

Plussat: The room was clean.

Miinukset: There is renovation in the hotel (painting walls) so all windows are listed with plastic. It’s not mentioned and the hotel personnel thinks it doesn’t change anything but it does!

Plussat: It was in a pretty central location, so we were able to explore Sacramento without traveling far. The hostel was beautiful and the staff were really nice. Also, online it says you have to be 21 to get a room, but you only have to be 18.

Miinukset: It was much less of a social experience than I expected from a hostel, but that was okay because I didn't spend a lot of time there.

Plussat: No line to check in or check out

Miinukset: Parking lot was distant from hotel and was not free.

Plussat: I liked the comfy bed

Miinukset: Small pool. Room was dirty. Room construction. No restaurants close by.

Plussat: Clean hotel. Very stylish and comfortable. Great views from our room. Quiet and well located.

Miinukset: All was excellent.

Plussat: This is not a “social” hotel but geared for business travelers

Miinukset: The pool was misrepresented

Plussat: Location, centrally located in the city. Cleanliness. Nice room and size Tv

Miinukset: The wait in line. Two people ahead of me yet the wait was ridiculous. There were two clerks. One allowed a customer to talk forever then didn't even help me when they were done.

Plussat: The staff

Miinukset: Yes, it felt run down expensive for what you get I felt like I was in a 2 star hotel and the room was a little iffy I wiped everything down with Clorox wipes and found used straws in the coffee kit which I'm afraid could have been meth or cocaine on them.

Plussat: Nice rooms and TV. Streaming service options is nice.

Miinukset: The hotel directed us to a lot across the street for parking and valet parking. They knew about an ongoing theft issue at this lot and still directed us to park there. I have a broken down care and $2k+ worth of repairs now. Mgmt takes no responsibility

Plussat: The service and the people.

Plussat: Location, cleanliness, staff courtesy

Miinukset: Paying for internet each day.

Plussat: Location of the hotel is great! It is clean and upscale and the beds are especially comfortable.

Miinukset: I would have liked more choices for dining in the hotel. The room service menu is limited. Morgan's Restaurant was closed the first night I was there. The bar area had minimal food. For a hotel with as many rooms as the Sheraton, I expected more food choices. I did not find a news stand/sundries/shop that sold basic necessities. That was also a disappointment.

Miinukset: They are under construction and many of the amenities not available

Miinukset: Parking and the pool was way toooo cold.