Comfort Suites Inn at Ridgewood Farm

very complicated booking situation - i ended up do

your hotel booking subcontractor overbooked the hotel and placed me in a holiday inn, it wasn't very clean. The holiday inn gave us a better rate, so we got double charged. When I contacted your booking subcontractor they stated that they placed us in a Marriott, even though I have evidence of emails where they directed us to holiday inn. now im in a claims adjustment with them and they are not responding. Can kayak step in to alleviate this situation? ellen.bean@gmail.com I am happy to send you all of the documentation I sent to them.

Vomit on the wall and hair on the towels wooohoo!

Well it was better than a super 8 or a motel 6 in a sketchy part of town

Such a bad experience! Starting with the stifling hot hallways we entered our room to find the bathroom was absolutely disgusting. We told the front desk the bathroom hadn't been cleaned upon arrival so they gave us a new room that had an awful smell so we told them about it and they said they'd clean the old room for us to take back. There were vomit chucks on the wall still after they cleaned it. Just disgusting! Also, we noticed a lot of our towels were visibly dirty included a towel with tons of tiny hairs. We also put our do not disturb sign out so one of us could sleep a little longer yet housekeeping knocked on the door at 9am and started to come in while we were in bed. I've never been to a hotel that knocked with the do not disturb sign on the door especially that early. The breakfast was pretty standard and quite limited. Definitely nothing fancy but they also never restocked the cereal the whole time we were there so we had even more limited options which was annoying.