H10 Delfín - Adults Only

We have stayed in 2 H10 hotels before, one also in Salou (the Vintage) and one in London. To compare with the Vintage Salou, although the common areas are very similar in decoration and layout - which are clean lined and white - the rooms were quite different probably due to the age of the hotel. The room was a little cramped with little space around the bed - although we had plenty of drawer and wardrobe space. The restaurant was pleasant in design - we ate twice in the evening and the food was varied and well cooked. But the breakfast...see the bad. The pool areas were nice and we had a preference to use the plunge pool area upstairs. More needs to be done about towels and 'bed claiming' .. see the bad below. Overall a nice hotel - entertainment most nights. Not as the same quality as last year at the Vintage but good. Poolside bingo on an overcast afternoon was welcome. The cafe bar in the front of the hotel is nice and serves a decent cup of coffee unlike the breakfast room! Nice atmosphere in the evening too.

I felt after spending almot £600 for 5 nights accommodation a fridge would had been part of the offering. When we arrived the fridge in the room was locked and we had to pay Euros 3 per day or Euros 18 per week to use the fridge. The breakfast was unappetising - too many variety of sausages and frankfurters sitting in water. The scrambled egg was compacted, congealed and had a brown tinge, the fried eggs although freshly fried by the chef and placed in a basin tasted odd probably due to the oil they were cooked it. The coffee from the vending machine was awful, cappucino tasted like hot chocolate and ordinary coffee was very bitter. There were signs all around the pool areas saying the times the pools were open and that 'towel claiming' was not welcomed and should not be done. But on the one morning I went upstairs at 9.45 just after breakfast every chair in the plunge pool area had a towel on it and not one person up on the roof! So I had to go away and do something else. The main pool areas were the same each morning. If there are signs the hotel should enforce the towel claiming strategy and have someone manning the plunge pool area for the first 1.5 hours from 9am to stop this as it is not fair practice. Also a bar on the plunge pool area would have been nice - there was a small vending machine for water and soft drinks but if you wanted an alcoholic drink or coffee then you had to go down 6 flights of stairs or get into the very small erratic lift.

Great maid service always had fresh towels

Food was not of a standard I’d expect for a four star - more 3 star - bland - same every day more or less - previous years we have had a fridge without having to hire this year we found some guests had free use of fridge and others didn’t ?

Location

.beds uncomfortable. Restraunt very busy.