Staybridge Suites San Angelo

Just the building and rooms not the staff that seem as if they're friendly but it's all a show.Had a lady guest being beat by a man and was covered in blood on her screaming body murder for help , as she ran to front desk for help .. and she told front she was being beat by her man or brother and he was trying to kill her and front desk clerk ignored her and ran to back and locked the door. And the staff sat in back saying they dont tolerate that and laughed. Sadly this lady really was in danger and they made her check out of the hotel. Sad truth of this staff , more about representation then actual saftey of guests

Customer service / management is very knowledgable on how to handle situations and staff learns from her and it's a just a ripple effect. Ignored cooperates calls and requests/advisory. Night Auditor and other gentlemen access guests credentials. Need and are being being reported as fraudulent activist with bank. Paper work and receipt are non existent, or non reliable, accurately incorrect. Very nice hotel ran by crooked front desk and night auditors . With an older manager who doesn't know how to handle under pressure or even common sense situations with a asst. Manager who's 21 and knows more and is asked by main manager what to do and has the other staff just right along with doing as them being brainwashed by unacceptable traits for a 3 star hotel..