Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
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10,0
Plussat: The staff was very friendly and the service was excellent
arvostelut:
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4,4
Hidden Fees Abound
Plussat: They upgraded my vehicle to try to account for my inability to find a different rental on short notice over a holiday weekend and to make up for how much more expensive the rental was than the quoted price after insurance and additional fees.
Miinukset: I'm on a short term business trip and have had to work with many of the car rental agencies in the area. This is the only one that gives you no option to waive purchasing insurance on top of the quoted price. In addition, even the most basic coverage that they offer costs double what any of the other agencies in town are charging per day. At the end of the day the insurance alone added nearly $100 to my three day rental, that's more than I pay in three months for insurance on my own car. Their practices are dishonest and coercive and I won't be using Enterprise again.
arvostelut:
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6,8
kayak does not include the under 25 fee
Plussat: Car was easy to pick up, and after drop off they gave us a ride back to where we were staing.
Miinukset: Originally the price was around $100 but after leaving it came out to $176 with a fee for being under 25, which wasn't mentioned on the website or at the car rental location
arvostelut:
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2,0
Out of cars
Miinukset: Reserved a vehicle the day prior to pickup. Received a phone call 4 hours before my scheduled pick up saying they were out of vehicles.
arvostelut:
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2,0
Miinukset: Terrible not only did they not have a vehicle did anyone have an option for me to downgrade or upgrade to another vehicle wasn't my fault the airlines had delays and I came in a little late but they rented the car out from underneath me I'll never go back through them again
arvostelut:
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9,6
Great customer service
Plussat: The staff members were great. I was picked up on time, Jacob, my driver helped me with my bags and was a perfect gentlemen. I was greeted as I entered their store and was proved with all the details I needed. Since I was new to the state the also gave me suggestions of places to go and a basic overview of the town. I will definitely be using their services again.
arvostelut:
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10,0
Plussat: The staff was very friendly and the service was excellent
arvostelut:
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9,6
Great customer service
Plussat: The staff members were great. I was picked up on time, Jacob, my driver helped me with my bags and was a perfect gentlemen. I was greeted as I entered their store and was proved with all the details I needed. Since I was new to the state the also gave me suggestions of places to go and a basic overview of the town. I will definitely be using their services again.
arvostelut:
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4,4
Hidden Fees Abound
Plussat: They upgraded my vehicle to try to account for my inability to find a different rental on short notice over a holiday weekend and to make up for how much more expensive the rental was than the quoted price after insurance and additional fees.
Miinukset: I'm on a short term business trip and have had to work with many of the car rental agencies in the area. This is the only one that gives you no option to waive purchasing insurance on top of the quoted price. In addition, even the most basic coverage that they offer costs double what any of the other agencies in town are charging per day. At the end of the day the insurance alone added nearly $100 to my three day rental, that's more than I pay in three months for insurance on my own car. Their practices are dishonest and coercive and I won't be using Enterprise again.
arvostelut:
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2,0
Out of cars
Miinukset: Reserved a vehicle the day prior to pickup. Received a phone call 4 hours before my scheduled pick up saying they were out of vehicles.
arvostelut:
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2,0
Miinukset: Terrible not only did they not have a vehicle did anyone have an option for me to downgrade or upgrade to another vehicle wasn't my fault the airlines had delays and I came in a little late but they rented the car out from underneath me I'll never go back through them again
arvostelut:
