SureStay Plus Hotel by Best Western San Antonio Airport

Nothing.

Far too much noise in the hotel at all hours and far too much noise due to being next to the highway. Shower was grungy looking. Checkout is before noon.

Location

Hotel room was dated and not well-maintained and the so-called breakfast offered little compared to breakfast offerings from other hotels.

What you pay is what you get

Location, and price

Super flat cheap pillows, beat up tub, coffee maker seemed pretty dirty, needed new paint and updating, the night front desk person; she wasn't very friendly. Cool views of the airport and had a balcony by stairwell. Pretty basic room, you get what you pay for. Overall it was ok, I'm not saying it's bad and I'm not saying it's great but if it's your only option then it's cool. they also didn't give us conditioner in our room, they need better cleaning ppl. It wasn't ew, but wasn't good.

The bed was comfortable and the bathroom was spacious.

Everything about this motel room besides the bed and the spacious bathroom was horrible. The room was a smokers room and they wouldn't switch us to a non-smokers room without increasing the rate. The front desk clerk (night time) was rude/impatient and also passive aggressive towards my wife. The shuttle service only goes to and from the airport to the motel. We needed to get to the Air Force base and had to take a cab which was expensive. At least there were no bed bugs (thankfully).