Far too much noise in the hotel at all hours and far too much noise due to being next to the highway. Shower was grungy looking. Checkout is before noon.
Hotel room was dated and not well-maintained and the so-called breakfast offered little compared to breakfast offerings from other hotels.
What you pay is what you get
Location, and price
Super flat cheap pillows, beat up tub, coffee maker seemed pretty dirty, needed new paint and updating, the night front desk person; she wasn't very friendly. Cool views of the airport and had a balcony by stairwell. Pretty basic room, you get what you pay for. Overall it was ok, I'm not saying it's bad and I'm not saying it's great but if it's your only option then it's cool. they also didn't give us conditioner in our room, they need better cleaning ppl. It wasn't ew, but wasn't good.
The bed was comfortable and the bathroom was spacious.
Everything about this motel room besides the bed and the spacious bathroom was horrible. The room was a smokers room and they wouldn't switch us to a non-smokers room without increasing the rate. The front desk clerk (night time) was rude/impatient and also passive aggressive towards my wife. The shuttle service only goes to and from the airport to the motel. We needed to get to the Air Force base and had to take a cab which was expensive. At least there were no bed bugs (thankfully).
My stay was overall worth it for the price. They can improve with keeping the rooms adequately supplied with linens/towels and toiletries.
Ease of Check-in Airport Shuttle room was clean most of the staff was nice
owner was very rude, refused to price match (honor Wyndham price guarantee) and said that I didn't know what I was talking about. almost useless breakfast flat pillows A/C barely worked tiny bathroom
The shower had hot water ,
The Ac didn't work right , the entire building was so hot and the temp out side wasn't. There was no air flow in the building
Front desk staff was friendly and helpful
Airport shuttle was broken and they refused to pay for a cab
Clean and comfortable for the price
Breakfast was weak, but it was free.
North Star Mall (ostoskeskus) sijaitsee 3 minuutin ajomatkan päässä ja Witte Museum (museo) 9 minuutin ajomatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva business center, ilmaiset sanomalehdet aulassa ja ympäri vuorokauden auki oleva vastaanotto. Asiakkaiden käytössä on lentokenttäkuljetukset (saatavilla pyynnöstä) ilmaiseksi.
Perustuu 480 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
SureStay Plus Hotel by Best Western San Antonio Airport on toteuttanut seuraavat toimenpiteet:
Päivittäinen siivous, saniteettituotteita saatavilla enemmän.
Aulassa mahdollisuus fyysiseen etäisyyteen.
Minimaalinen yhteys hotellin henkilökuntaan ja muihin vieraisiin.