Inn at the Opera

The location near the City hall and the Opera.

I was traveling for work and had a 6 nights stay at Inn at the Opera. Even though that credit card (Business) was given prior to my trip the hotel insisted on taking the amount of 2130 USD from my private credit card. The travel agency that booked my stay try to solve that with the hotel with no luck, because Inn at the Opera refused to use the business credit card. The worst was that i tried to speak with a supervisor because it was clear that reception couldn't help and the answer i was given was that he was a very busy man. I found that attitude totally direspectful. The room was quite small for the American standards, with old and heavy furnitures. The room was constantly humid. Even though i stayed there for six nights the bedsheets were never changed. The toilet-articles were never replaced with new even though i demonstratively left the little that left from the soap to be seen and replaced. The hotel lacks amenities, they offer complimentary breakfast which is good but having in mind the outrageous high price a room cost per night ‘’complementary’’ sounds funny.