Embassy Hotel

Staff quiet helpful

Phone/ tv not working. Heater gets too hot in the middle of the night. Had to go downstairs to let concierge know to turn it down. Coffee shop is open till 2.00. Can’t have access to coffee or water after coffee shop closes. No kettle in the room.

Night porter was really friendly and helpful with every request

After our first night we found a leak in the radiator and when we asked at reception to be moved they never apologized or offered to help move. We were handed a key and told to move our bags. Moved to our second rook where our toilet was blocked and towels were dirty. Hotel is also located in tenderloin. Which is not a good area of San Francisco to be walking around.

The building was interesting, it had an old charm. The elevator was hard to find but interesting. It was behind a “regular” door and the inside door didn’t open until the elevator arrived so it was kinda cool.

Location was more patchy than I would have liked. The room needs updating.

Nice entry

Young female behind desk was rude. Room very hot. Fan promised but not delivered. This hotel is in the homeless district. Gunshots and sirens on first night. Shower not clean but main room was clean.

Location was ideal and the hotel and rooms were clean.

I paid in advance, but they have charged me an additional $122 that just finalized on my credit card today. When I checked in I was told they were running my card for $1 only for incidentals. They have not returned my calls. They need to refund me ASAP.

By far the worst hotel I have ever stayed in. Don't stay here!!!!!!!!!

The private party at the bar with the loud music made for a horrible stay. It was impossible to sleep and the walls trembled from the noise. When we called the front desk, they said there was nothing they could do because the private party had a permit. I cancelled our 2nd night there.

the hotel was located w/in a 10 minute walk of the law school facilities and of a restaurant in which I had to appear.

the faciliy seemed two-star, not three. one door of the TV cabinet was off the hinges. only about half the TV channels came through because of satellite problems.

Apart from the fact that there was free parking I liked nothing about this hotel. It was absolutely terrible. Do not stay here.

It was dirty, has not been updated since the 70's. There were rats squeaking outside my window during the night. There was hair in the shower from the previous guest. The remote control did not work and we did mention this but nobody did anything. Coffee was undrinkable, bread and muffins stale and the bar area very dark - probably a good thing that you could not see how dirty and unkept everything was.

It was an interesting old building. In decent shape. Fairly well kept.

Please write at least 15 words

It took 40 minutes to check in at Midnight. Room could not be more basic or spartan. Still, was clean.

free parking

breakfast, position

It' doog to stay this hotel with this price range with breakfast and free parking. Staff is kind. Room itself is old but clean. Room inside is almost like Marriot but the out side room is just a price range of th9is hotel. Just 2 blocks from the civic center and civic center is worth to visit. Load to east is little bit messy and not recomended to walk but it OK to go south to Civic Center and trun left when ever you got to the south. If you travel by car, the hotel is nice and is recomended.

The room was clean and the bed was very comfortable.