The Cartwright Hotel - Union Square, BW Premier Collection

Small quaint room. Old building, but clean and comfortable. Staff was very friendly and professional. Location is close to Powell St and the other larger hotels. Breakfast was not included, but Lori's Diner and Sears Fine Foods are very close.

Twenty years ago I lived and worked in the City and I am very familiar with the homeless issues. Sad to see it is getting so bad. On a plus note, felt perfectly safe in the hotel and around the hotel location.

Staff was friendly and very helpful. When we had questions about where to eat and drink, they directed us to great places.

Wish they had some muffins or something light with their coffee that they offered in the morning.

The staff was very friendly and their service was very good. When I arrived at the hotel, my room was not ready to check in. So they emailed me after the room was ready. Also, my room's light bulb burned out on the first night. However, they changed it for me immediatly. The hotel is located in a very convenient place, so easy to access any place in the town. Also the room was very cozy with a confortable bed and a cute bath tub.

When we pulled up I fell in love with the front of the hotel. It is a true little boutique hotel right in the heart of everything next to the cable cars. The bed and pillows were so comfortable. Reception staff were friendly and efficient particularly Edward. We will certainly stay here again when returning to San Francisco.

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Accessible of everything I need

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