San Jose del Cabo hotellit Zona hotelera

Plussat: Standard comfort, great value, near all services and $10.00 Uber ride to lovely Palmilla Beach.

Plussat: Owner is genuinely nice and accommodating. Fresh water in fridge daily. Free use of hair dryer, Beach chairs, Umbrella, and cooler. Quiet location near beach, delicious restaurants, grocery, playground. Facility is quaint like staying at a home and clean.

Miinukset: If you are a light sleeper the Air Conditioner or lobby sounds might disturb you.

Plussat: Location, view and cleanliness. Love the friendliness of everyone there too!

Miinukset: Pillows and beds are hard, so takes getting used to. Loud talking at front desk is disruptive as you can hear very clearly in rooms.

Plussat: Staff very friendly and helpful. Room was very comfortable. Very close to long beach .

Miinukset: Taxi services very costly.

Plussat: Hospitality ( seems to be heriditary for them ) Great location (beach,supermarket)

Miinukset: Nothing

Plussat: Location, ombionce, Staff, Great Air counditioning, Clean, Quite,

Plussat: Very nice place. The room itself was spacious, the bed was comfortable, it had a mini fridge, and WiFi worked very well. Location is excellent, just a two minute walk down to the beach, which you can see from the balcony. It's also just a five minute walk to two big grocery stores (Chedraui Selecto and La Comer), Starbucks, McDonalds, and other services.

Miinukset: The only extra thing that would be convenient to have in the room, is a microwave.

Plussat: At every level our expectations were exceeded. Even during the rapidly changing circumstances surrounding the COVID-19 measures Marisol and the staff kept the customer experience, comfort and concerns as their priority even as their own circumstances became more uncertain. We will go out of our way to recommend this property and fully intend on returning. They understand family, community, hospitality and live it. See you when we can... Terry & Birgit

Miinukset: We could not stay longer... and maybe share a drink.

Plussat: price, simplicity, 'smallness', location, staff

Miinukset: for my purposes, no dislikes

Plussat: Free beach towels chairs and parasol. Friendly staff very helpful

Miinukset: No safe. Balcony door didn’t lock

Plussat: I love the modern minimalist design. The rooms have FANTASTIC view of the ocean and the multiple pools, it’s really a fantastic property.

Miinukset: Not that I really disliked anything, but if you want to come to Cabo to pay a little less or get more bang for your buck, don’t come here. The food and drinks are pretty much the prices you’ll pay in the us. That being said, I did not mind because the property is so beautiful and the service is top notch.

Plussat: Second time staying at this hotel and it was even better than I remembered.

Plussat: Staff is very nice and professional. Hotel is clean. The ambiance is eclectic. Loved the modern look of the hotel and room. 65 inch TV in the room is great. Looks exactly as it's pictured. Great gym.

Miinukset: Room service menu is limited, expensive, and not that good. Construction during our stay was a little annoying.

Plussat: The staff were incredibly accommodating and helpful. The breakfast was delicious, especially chilaquiles. The hotel itself is sexy, sleek and modern. The view from our hotel room was stunning. We liked that there were plentiful seating options around the pools. It was definitely more of a relaxing, zen, peaceful atmosphere, which we appreciated. Shout out to Choo and Marc who charmingly kept us well fed and hydrated.

Plussat: Rooms, cleanliness, views and location were excellent Gym is very well equipped

Miinukset: Service can be a bit slow but nothing to stop from going back again Also Meals are very pricey compared to other places at same level Can do with some entertainment team or activities and some night shows or entertainment as well

Plussat: the Facilities and staff

Miinukset: The food at cielo mar restaurant was horrible

Plussat: Nice location, layout, setting, grounds, staff and accommodation.

Miinukset: No WiFi included in price although was all inclusive. They wanted another $12/day....

Plussat: First things first: The hotel staff was absolutely great! Always friendly, smiling and helpful. Other than that, I admired how well the premises were taken care of. Gardeners and cleaning staff worked around the clock to keep the beautiful garden and pool area clean. The food choice was -at least for what I think- beyond what you can expect from an all inclusive resort. And most of the things were really delicious! Rooms were quite large, too. All in all a place I would always highly recommend for a restful vacation.

Miinukset: I read in another comment that the hotel has a liberal interpretation of what “ocean view” means. We saw a little peace of it from our balcony but we mostly looked at a wall of another part of the building. It wasn’t too bad though since we didn’t mainly book the hotel for the view. A thing I found really odd was that free WiFi was not included. This is an absolute standard nowadays and should without a question be free of extra charge.

Plussat: The staff was nice and over all the property is nice. Shows only a few signs of aging.

Miinukset: Had to call everyday to get our room clean and this was between 4:30 and 5 p.m.and this was because I told the maid who was in the room next door if she was going to clean my room and her reply was yes. That never happened. When you receded for breakfast I would ask you your drink. They would bring your coffee and you would never see them again. I got up three times to have to serve myself and on the third time I was chastised. However I wasn't going to wait till I owe my food to get another cup of coffee. Same procedure for lunch and dinner. That would serve you once and never come back unless you flag them down or got up. Never any umbrellas. You were told not to save any seats and yet a minute you've got there after breakfast at 8 they would tell you no umbrellas were available. Umbrellas should be available to all guess who need them. Other issues but trying to keep this short.

Plussat: Location and variety of local fruit and juices.

Miinukset: We have been to Barcelo in Cabo before. The standards have dropped and there is what we can only refer to as a caste system in place. The color of your wristband decides what you can and cannot have. Premium is better than Superior (???) Choose Premium.

Plussat: The location in Los Cabos and room balcony and staff

Plussat: Premium

Miinukset: Food

Plussat: The staff was friendly. The rooms are clean

Miinukset: We had all inclusive so the drinks were not good, pretty much watered down and not enough alcohol. The food was maybe a 7 out of 10.The location for us wasn't good.We should have stayed in San Lucas because that's where everything is (shopping, excursions

Plussat: Food and section very good. Swimming pools very clean. Staff was excellent

Miinukset: Couldn’t swim in the beach at the hotel. Had to go to Cabo San Lucas to go in ocean

Plussat: Very spacious, comfortable, welcoming, friendly, great restaurants. We all loved and enjoyed our stay. Hope to return again.

Miinukset: NO!

Plussat: We loved it so much. That we booked 3 extra nights! Staff is very friendly. Drinks are great. Food is great. We will come back here. Its also easy to walk downtown San jose del cabo. You can take also a local bus for 13 pesos. Or take the bus to Cabos san lucas for 37 pesos. You can see whales from the hotel!

Plussat: Staff. Always helpful

Miinukset: All was good

Plussat: Everything

Miinukset: Coronavirus made Cabo a little bit empty of tourist other than this, Fantastico

Plussat: Location

Miinukset: The bellmen allowed someone to take my suitcase! When parking your suitcases with the bellman either checking in or out, they do not monitor who takes what and the hotel staff makes it known they aren’t responsible for someone else’s mistak

Plussat: The kids area was great

Miinukset: The food

Plussat: The beach was amazing. The grounds and pools are very nice and clean. The food was amazing, lots of selections (for kids too) resort has a purification system for the water.

Miinukset: Rooms are out dated and showing their age but are in the process of getting a facelift. (The updated rooms are beautiful but not many done at this time)

Plussat: Great kids club and swiming pool area

Miinukset: food could be better speacially at lunch, hotel is a little bit old

Plussat: The staff went beyond expectations.Food and entertainment were great

Miinukset: Nothing

Plussat: The property.

Miinukset: The many inconvenience that we had at the hotel.

Plussat: The staff was extremely friendly and went out of their way to make you happy. The resort is extremely clean.

Miinukset: The entire trip seemed to circle around trying to make reservations for dinner. It was busy, and most days even calling 10 minutes after the reservations opened would get a 8 or 9 pm dinner reservation. Entirely too late for kids. On vacation the last thing I want to do is sit around a phone trying to get dinner reservations. Once we did get to dinner, the food was not good. Dinner was by far the worst meal of the day. We ultimately stopped making dinner reservations and just ate at the buffet each night. Even though the remaining portion of the trip was nice, its unlikely we'd return to this resort because of the dinner processes and meals.

Plussat: Check in - check in was fast and friendly. Upon check in we were provided with a red wristband and a welcome drink. Staff assisted us with our bags. Drinks - bar staff were quick to serve you a range of drinks and cocktails. Spirits were a mix of name brands and average ones. Gym - the gym had a number of treadmills and weights available. Kids pool - this pool was on the other side of the main area to reduce noise to other guests. Beach chairs - chairs and towels were readily available. Bar service was provided on the beach. Food - there was the option of the buffet, ceviche, pizza stations and 2 restaurants in the evening. Room - two double beds and a view of the pool. When we pushed the beds together after our first night the maid service then made them as a joint big bed. This was nice! They also left little towel animals each day.

Miinukset: Location - San Jose Del Cabo is 30 minutes away from Cabo. The place is sleepy and there isn’t anything outside the hotel to do. Drinks - drinks just never hit the mark. There was no cocktail or drinks list and when you did think of something it was either made too sweet, not strong enough or had a ‘Mexican twist’ to it. Otherwise the language barrier seemed to be an issue and your drink arrived completed different. For example an espresso martini was made with vodka and cold American brewed coffee... Only - not shaken, not with syrup, no kahlua. Gym - no air conditioning, old equipment, small and no cups provided for the water. Food - if you are a member or have signed up for the timeshare you are eligible for additional dining options. Although we did eat at the members breakfast on the morning of our timeshare presentation and it was the same as the options in the buffet. Ceviche was hit and miss and the snack bar and pizza bar were terrible. The buffet was average and bland. The restaurants tried but it was nothing to remember. Wristbands - although we were told the coloured bands are just for different booking sites, after the timeshare presentation you learn that the wristbands are coloured for members or their family which gives them different menu options and access. Entertainment - the budget here appeared to be about $50 for the night which was mostly spent on see through Lycra body suits. The shows differed each night and included a rendition of ‘Coco’, a dance show with eclectic talents, karaoke and a girls vs boys night. Other entertainment was ‘VIP’ theme nights which either cost about $45 USD or were part of a complimentary (but then compulsory) timeshare presentation. This only extended to a beach dinner and a Cuba themed night during our stay... Neither of which was worth the money advertised. During the day there were some activities by the pool such as beer sculling competitions and bracelet making.

Plussat: I like how this hotel is all inclusive. We enjoyed eating at the restaurants that you had to make reservations for. The food and drinks were very good. We enjoyed having sushi and ceviche for lunch. The pizza was a good snack too. The staff are friendly.

Miinukset: I am disappointed that they did not give us a refund since we arrived a day late and/or give us a credit to use at the spa.

Plussat: Workers were wonderful. Very friendly and nice.

Miinukset: Need more chairs at the pool, people fight over them. The food at the restaurants really needs work. It’s worse than the buffet. Buffet wasn’t terrible. The pizza shop was good. The menus at the restaurants didn’t reflect what the food was, and it was pretty terrible. Especially the Japanese restaurant. We left and are at the buffet.

Plussat: Beach Location Friendly staff Attention to detail

Miinukset: Food was mediocre but plentiful. Great snack options but Mexican restaurant was disappointing

Miinukset: Food was not good at all.

Plussat: was only four days but we really enjoyed all the activities in the hotel

Miinukset: they need to bring transportation from airport to hotel

Plussat: some staff member VERY helpful, others not so much

Miinukset: Too far from townnext time would stay in cobs san Lucas

Plussat: Quite, friendly

Miinukset: It’s a bit dated. Buffet food could be hotter

Plussat: All of it....

Miinukset: The only thing I would change is the Catina...needs a major update and a dance floor with good variety of music.

Plussat: the breakfast was not as good as other resorts we have stayed at. the location was good

Miinukset: the quality of the food was poor. the buffet was crowded and disorganized. a la carte was impossible to book .

Plussat: Location

Miinukset: Had to be at sign up for ala Carte by 6:30am to get 6:30pm seating for dinner. FOOD WAS Mediocre.

Plussat: All the staff was excellent!!! Can't remember when I've been able to say this about a hotel or vacation before. Want to give a big shout out to the front desk staff for being so helpful: Monserrat, Patti, Ivan, and the rest. Ivan especially went out of his way to help me get cash on a credit card when I was running out. Otherwise, I liked everything about the facility except the LOUD music at the central pool each day. Some music is fine but it doesn't need to be so LOUD, which affected all the other outdoor activities and prevented people from talking to each other.

Miinukset: I saw some people tipping the restaurant staff after each meal which I didn't know about. Rather than customers bringing change with them to tip with every meal, consider doing what cruise ships do and add on a tipping fee. I suggest this because the staff was excellent and is deserving of a flat tip from customers. After seeing how hard the staff worked, I easily would have added on a tipping fee at the end of my stay.

Plussat: Buffet dinners were a little bland- a lot of variety but needed a bit more seasoning.

Plussat: Olga at reception was extremely helpful and friendly and is an excellent employee. All staff were pleasant and place very clean. Very happy with the experience.

Miinukset: I was in room 1127 adult pool. I was not able to get a chair by the pool as they were permently “reserved” by the same people everyday. It was frustrating as I paid a lot of money to be in that area and ended up at the noises big pool.

Plussat: Staff was excellent and accommodating. They were all very attentive.

Miinukset: Occasionally there was a septic tank smell, but they may have been cleaning the holding tanks.

Plussat: Coming here for 10 years best price, great staff, lots of pools

Miinukset: Very few English channels on tv

Plussat: The location is excellent, near many great restaurants, and within walking distance of the center of the city.

Miinukset: I had low expectations of the food based on reviews I read before we came, but even those low expectations were not met. We ended up going out to supper every evening. We usually ate a late breakfast, skipped lunch and then had an early supper at a restaurant within walking distance of the hotel.

Plussat: Proximity to beach and airport

Miinukset: Rooms were very dated. Grout in showers was dirty. Food in the all inclusive was pretty gross compared to other places. Staff was super friendly which was the highlight. Otherwise the drinks and food left something to be desired. Definitely a family hotel