Crowne Plaza San Jose Corobici Conf. Center

The breakfast was good ..there are many options. The Breakfast service was excellent-the morning staff are friendly and very efficient.

1)I was checked into a room that was already occupied ! How this could happen with your computerized system I have no idea . There was a woman in the room when I opened the door with my key and I startled her! I had to take my luggage back down to the reception to be assigned a new room. 2)The lobby bar service was very slow . I went to the bar and asked the bartender to take our order after a long wait at a table.The bartender would not take the order at the bar so we had to wait again until he could come to the table. He seemed to be alone and was overwhelmed . One of the drinks was not what was ordered and it took another 10 minutes for it to be replaced. 3) Dinner started badly as well. There seemed to be one waitress (Raquel) working .Eventually another waiter showed up to help her. There were 3 people standing around the hostess stand talking . NO one came to offer us a menu. My friends were catching a flight to Europe so we eventually went up to the hostess stand to request some menus . They handed the menus to my friend and ignored us until Raquel was finally able to take our order. She was juggling 5 tables and did a great job despite the fact that she had very little support. I go to SJO every few months on business and the Crowne Plaza (Corobici) is one of the hotels I occasionally stay in.

Room and breakfast..very good....but at 6:00 to 10:00 p.m...they have live music in an OPEN AREA JUST OUTSIDE THE ROOMS..AND THE MUSIC OVERPOWERS THE TV...CAUSING LACK OF REST AND SLEEP...RIDICULOUS..

Location

I was treated very poorly by some of the staff.

Nothing

Lot of noise! The room I booked was not available at the time of check in, they sent us really far away in a different type of room really close to the place where some people were working! The staff didn't even have us on the breakfast included list