Uusimmat arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
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10,0
Plussat: friendly
Miinukset: don't buy the auto insurance through kayak... youll still need to purchase with rental agency and wont get your money back from the 3rd party.
arvostelut:
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9,6
Plussat: The staff was friendly and helpful. The car had an unbalanced wheel, causing shudder, but at an Alamo office the car was replaced in less than 30 minutes and the journey continued without technical problems.
Miinukset: The light of the back compartment was constantly on due to the faulty door switch, resulting to a dead battery during a one week long parking.
arvostelut:
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10,0
Plussat: New car, very helpful staff.
arvostelut:
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10,0
Plussat: 10/10 would reccomend the Alamo in Belen near the San Jose Airport. Customer service was amazing, staff was super friendly and helpful, and facilities and cars are clean and well-maintained. We upgraded for a small extra amount per day and were so thrilled with our vehicle (Toyota Fortuner). Upon returning our car to Alamo at the end of our trip, we had no wait at all before our car was checked out, receipt confirmed, and our friendly driver dropped us off at the airport. Will absolutely be return customers for our next trip.
Miinukset: Everything was super!
arvostelut:
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10,0
Plussat: Clear instructions and help at the airport and the car pick up / return location. Shuttle was quick and easy. Also got a really great price!
Miinukset: Felt hassled about buying extra insurance from them when we already bought some.
arvostelut:
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5,2
Miinukset: Insurance was mandatory and they would not except our travel coverage, they gave us a 4x2 car when we reserved a 4x4 car. The insurance was more for rental for week, Than what I pay for insurance full coverage a year at home
arvostelut:
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8,4
Plussat: Nice suv
Miinukset: Overcharged me!!!! Over billing!!!
arvostelut:
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3,2
Miinukset: If you think your reservation is for 7 people and 3 luggage’s! Make sure it is only purses! We rented a car and the trunk space wouldn’t hold a backpack. Such a scam to upgrade to a bigger car and they tried to charge nearly triple the reservation price.
arvostelut:
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3,6
Plussat: The staff in Manuel Antonio did their best to address the issue with the trunk not latching.
Miinukset: Reserved an intermediate car but was given a compact at the same rate! I had to argue to get the rate changed. Furthermore, the compact was in bad shape, dings and scratches, no hub caps, and the trunk wouldn't latch. And, they didn't fill it up with gas but gave me paperwork to the contrary. I had to return shortly after leaving the lot to point out the gas gauge.
arvostelut:
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9,6
Plussat: Staff super friendly. HELD the reservation for almost 24 hours once our original flight was cancelled. Can't state enough what a LIFE SAVER this was for our trip. We had 6 passengers and needed a large SUV and I don't think there were any others available during the busy Xmas season. They literally SAVED OUR TRIP by holding that reservation for us...THANK YOU ALAMO!
Miinukset: Could have had a bit more room for luggage. It "seats 6" but honestly then there is zero room for luggage. We had to sit 2 in front, 3 in the middle any only 1 in back so that we could put down the seat for luggage in the back.
arvostelut:
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9,6
Plussat: Staff were hospitable and very helpful, especially Ronny. Offered options but did not push anything. Really went right with the full insurance. Roads around Arenal were challenging and felt relieved to be fully insured.
arvostelut:
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10,0
Plussat: Service, newer car and price on top of it
arvostelut:
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10,0
Plussat: friendly
Miinukset: don't buy the auto insurance through kayak... youll still need to purchase with rental agency and wont get your money back from the 3rd party.
arvostelut:
-
9,6
Plussat: The staff was friendly and helpful. The car had an unbalanced wheel, causing shudder, but at an Alamo office the car was replaced in less than 30 minutes and the journey continued without technical problems.
Miinukset: The light of the back compartment was constantly on due to the faulty door switch, resulting to a dead battery during a one week long parking.
arvostelut:
-
10,0
Plussat: New car, very helpful staff.
arvostelut:
-
10,0
Plussat: 10/10 would reccomend the Alamo in Belen near the San Jose Airport. Customer service was amazing, staff was super friendly and helpful, and facilities and cars are clean and well-maintained. We upgraded for a small extra amount per day and were so thrilled with our vehicle (Toyota Fortuner). Upon returning our car to Alamo at the end of our trip, we had no wait at all before our car was checked out, receipt confirmed, and our friendly driver dropped us off at the airport. Will absolutely be return customers for our next trip.
Miinukset: Everything was super!
arvostelut:
-
10,0
Plussat: Clear instructions and help at the airport and the car pick up / return location. Shuttle was quick and easy. Also got a really great price!
Miinukset: Felt hassled about buying extra insurance from them when we already bought some.
arvostelut:
-
9,6
Plussat: Staff super friendly. HELD the reservation for almost 24 hours once our original flight was cancelled. Can't state enough what a LIFE SAVER this was for our trip. We had 6 passengers and needed a large SUV and I don't think there were any others available during the busy Xmas season. They literally SAVED OUR TRIP by holding that reservation for us...THANK YOU ALAMO!
Miinukset: Could have had a bit more room for luggage. It "seats 6" but honestly then there is zero room for luggage. We had to sit 2 in front, 3 in the middle any only 1 in back so that we could put down the seat for luggage in the back.
arvostelut:
-
9,6
Plussat: Staff were hospitable and very helpful, especially Ronny. Offered options but did not push anything. Really went right with the full insurance. Roads around Arenal were challenging and felt relieved to be fully insured.
arvostelut:
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10,0
Plussat: Service, newer car and price on top of it
arvostelut:
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5,2
Miinukset: Insurance was mandatory and they would not except our travel coverage, they gave us a 4x2 car when we reserved a 4x4 car. The insurance was more for rental for week, Than what I pay for insurance full coverage a year at home
arvostelut:
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3,2
Miinukset: If you think your reservation is for 7 people and 3 luggage’s! Make sure it is only purses! We rented a car and the trunk space wouldn’t hold a backpack. Such a scam to upgrade to a bigger car and they tried to charge nearly triple the reservation price.
arvostelut:
-
3,6
Plussat: The staff in Manuel Antonio did their best to address the issue with the trunk not latching.
Miinukset: Reserved an intermediate car but was given a compact at the same rate! I had to argue to get the rate changed. Furthermore, the compact was in bad shape, dings and scratches, no hub caps, and the trunk wouldn't latch. And, they didn't fill it up with gas but gave me paperwork to the contrary. I had to return shortly after leaving the lot to point out the gas gauge.
arvostelut:
