Airport shuttle. Decent on site restaurant.
Room was exceptionally drafty. Work chair and desk uncomfortable to sit at. Location compared to other hotels in that area is poor - back in an industrial park amidst roads in various states of construction. Overall the entire building felt old and in need of an overhaul.
Comfortable stay close to the airport.
Friendly staff, clean room, pool looked nice (too cool to swim).
Not the nicest location, not much in the area although close enough to the airport. Pretty noisy heater in the room.
The breakfast was bomb af and they gave us a late checkout which was so clutch. The Sheraton is where its at!
I didnt like how hard it was raining but theres nothing the hotel can do about that.
Money well spent!!
I was very please with the easy check in and check out process. The room was very clean, the bedding was very comfortable. The pool area was very clean and my family enjoyed night swimming as the pool was heated. It's near shopping and eating and the parking was easy.
The only thing that was slightly uncomfortable was the airconditioner. It's so close to one of the beds that the air is blowing on you the entire night.
Our bed was comfortable and room was clean
Requested early check in and rooms close together for our group. We were late for our function due to late check in because of hotel and weren't even given rooms on the same floor as our friends. Staff said they were giving us an upgrade for our inconvenience and didn't. We were very disappointed in their failure to accommodate our only two request!! For that reason, we will not stay at the Sheraton again!
They actually have great cable, very friendly staff, just overall a great experience!
Would have been better if a large party was not go
There was a large party going on in the banquet rooms, which you heard throughout the hotel. The worse part was when it was wrapping up. not sure what was being moved...i.e.: large furniture or equipment... But after 11 pm, it is inexcusable. I would definitely not use this hotel on Friday or Saturday night due to the noise levels.
Give your review a headline
great service and excellent hotel
Good place before early flight
We had an early morning flight from SJC so needed a place to stay nearby. The hotel was comfortable and had a nice shuttle.
The hotel is off the beaten path and there isn't much nearby. We ended up needing to eat at the hotel bar (which turned out to be acceptable).
Home Away From Home
I love the rooms. They are clean and well maintained. I feel comfortable in every room I've stayed in. The service is wonderful. The staff is friendly and helpful. I enjoy coming back to this Four Points time and time again.
It is in the ghetto. Don't plan on leaving the hotel at night.
Horrible customer service
The mattresses, the comfort, the location.
The clerk spent time on the phone when I was checking in but made up for it by giving me a room upgrade. Very nice.
The pillows were uncomfortable and the fifth floor breakfast left a lot to be desired.
Excellent location to airport. Plenty of restaurants nearby.
Very pleased with the hotel in general. The dining room & new menu was great. Good food at a very resonable price.
clean and relatively cheap, good staff, friendly service
in-room equipment is a bit old-fashioned, choice of food in the hotel restaurant is rather poor.
It was quiet. Easy access to public transportation (light rail).
Four Points by Sheraton San Jose Airport sijaitsee bisnesalueella, ja Santa Clara Convention Center ja Levi's Stadium 10 minuutin ajomatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Tämä hotelli tarjoaa asiakkailleen 705 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet. Asiakkaiden käytössä on lentokenttäkuljetukset (saatavilla pyynnöstä) ilmaiseksi.
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.